Customization wizard dc

I a customized copy of Adobe Acrobat DC with the serial number, suppressing the agreement, and installing in silent mode. But so far after deploying the customized copy using SCCM to all our client, it is still asking them to enter a serial number and to accept the agreement again.
Can anyone help me with this issue?
Thanks

What command line did you use to install?
Was this a standalone Acrobat installation or a Creative Cloud Packager installation?

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