Customization Wizard error for Acrobat Pro XI

Hi,
I've downloaded Adobe Pro XI with Creative Cloud packager, however we need to change some settings in the package. Previously we have used the customization wizard for this. However when I start customization wizard for Adobe XI and point it to the Acrobat Pro XI.msi file the cloud packager downloaded, Customization Wizards states the following:
How should I proceed?
Br Johan

Hi MrSandberg,
Please refer the knowledge base article: http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html.
Regards,
Romit Sinha

Similar Messages

Error for Acrobat Pro Trial

I have tried different browsers, different download managers, different computers... I am getting this message when I try to install the Acrobat Pro 30day trial... PLEASE HELP!!

Hi Gnatly,
This error usually comes up when the downloaded installer file is corrupted.
If you have tried different browsers and different computers already then the only reason I could think of is the internet issues.
Are you experiencing intermittent network issues?
Try downloading the file from a different network and check.
Also try downloading from the direct download links available at: http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards,
Rave

Installation error for Acrobat Pro XI Trial on windows 8

Looks like a language issue or with mapping Windows' virtualized paths for user and system directories... Impossible to know.
Mylenium

I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software.

I just purchased a month to month subscription for Acrobat Pro and I am getting an error when I try to download the software. after about 50% of the way, it just crashes.
Thank you,
JTF

I am having the same problem - the install crashes around 40%.
I am using MAC OS 10.10.2 and purchased Acrobat Pro monthly subscription. The error message is:
'Acrobat installer has encountered an unexpected failure. Please try again. If it continues to fail, contact Adobe support.'
I have tried several times but keep getting the same error message. Any ideas?
Thanks,
Cindy

Why can't I download trial for Acrobat Pro on my Mac?

Why can't I download trial for Acrobat Pro on my Mac? I get an error message. I click the download: "Install Adobe Download Assistant", then click on it, see Adobe AIR application instaler, then get "Sorry, and error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." If I knew who the application author was, I'd contact him! Thanks, Pete

Hey PetaPete,
There are some known issues when downloading Adobe Download Assistant which you can find at:
Troubleshoot Adobe Download Assistant
So, you might alternatively need to try downloading Acrobat from the link given below:
http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Note:
1) You need to stay on the Adobe trial page for the respective product that you're downloading. You should be signed in.
2) Copy/ Paste trial link for the files that you're downloading from Prodesigntools on to the address bar of Adobe trial page and hit enter.
Regards,
Anubha

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium

Write - bad serial number for ACROBAT PRO 9.0 volume license, cannot activate/desactivate .

Bad s/n for ACROBAT PRO 9.0 volume license

Hi Petras ,
Please refer to the following links and see if they are helpful.
Error "The serial number is not valid for this product" | Creative Suite
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Regards
Sukrit Dhingra

Replacement Program for Acrobat Pro 7

I have twice downloaded the replacement program for Acrobat Pro 7 but get an error message when I try to install it. The message asks me to verify that I have access to the directory. The only options are abort/retry/ignore, none of which allows me to proceed past a partial installation. Any suggestions?

You still need to log in as an administrator to install the software, unless there have been changes in Acrobat that I am not aware of. At one point, it had to be the actual Administrator account, not one with admin priv. I think that went away after that one version, but you should still have admin priv.
If you are trying to install AA7 (the one that allows separate activation process), you may still not be able to install it, particularly if you are talking about a 64-bit system. If it is 64-bits, then I have my doubts that AA7 will install at all, but you can try. If you succeed, with the installation, you will probably need to work on some workarounds to get things to operate. You may not get the Adobe PDF printer for instance. There are several things that you might be able to do for fixes in a sense on Win7, 32-bit. I have my doubts that they work on WIn7, 64-bit (I have not tried).
If you are indeed trying to install AA XI, then you can ignore my comments. Maybe I need to try on one of my 64-bit systems at work to see what I can get away with.

Download error message Acrobat Pro

I purchased a subscription for Acrobat Pro, but am unable to get it to download. I get error message 1310: wants me to verify that I have access to file C:\config.Msi\d4fe396.rbf Any suggestions?

Hi suej,
Please check the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards,
Rave

Where can I find updates for Acrobat Pro 8?

Does anyone know where I can find the update files for Acrobat Pro 8.0? My scanning keeps crashing the program. I know its an old version, but its the only one I've got!
Thanks!

ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Be sure to install the updates in order. Since the HTML descriptions are gone, it is impossible to tell which ones you can skip. Reboot after the last update.

Unable to install updates for Acrobat Pro 9.0 and MS Office 2008

This is a followup post to a nagging problem last fall that prevented successful installation of product version updates for Acrobat Pro 9.0 and Microsoft Office 2008 running under OS X v10.6.5. Days of fruitless, circular pursuit of solutions from both Adobe and Microsoft tech support provided no recognition of the problem…let alone an answer.
Fortunately, a few helpful techs at a nearby Apple Store yielded results. They were initially as perplexed as their counterparts but it gratified to this customer when each recognized the problem was real and was sufficiently motivated to track down a solution.
By process of elimination it was suggested: i) reinstall the original Snow Leopard 10.6.0 upgrade disk; ii) download the v10.6.5 combo update to bring the OS current; and iii) download and install the Acrobat and Office updates. It worked—perfectly—the first time.
The consensus seems to be that a combination of many successive installations of OS and product version updates eventually produced conflicting instructions resulting in stalemate.
Remarkably, it hasn't been necessary (or appealing) to perform a clean install since some point prior to the introduction of OS X. Nor has it since. A 'rollback' to the original Snow Leopard version with one subsequent update to the current OS version appears to have cleared out a nest of remnant conflicting instructions. Kudos to Apple's tech support and Occam's Razor.

Hello,
You can download the Acrobat 9 updates manually by following link:
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
However, PDF Maker plugin would not be enable in Outlook, as Acrobat 9 is not support with Office 2013.
Please refer to following compatibility chart:
Compatible web browsers and PDFMaker applications
You need to have Acrobat 11 to get PDF maker plugin in Office 2013.
Regards,
Anoop

Resource mismatch error in Acrobat Pro 6.0

Since I installed the newest version of Acrobat Reader, my Acrobat (version 9) my Acrobat Pro 6.0 no longer works!! Upon launch I get a "Resource Mismatch" error. There is no other explanation or information as to why the program won't run.

<< IMPORTANT INFORMATION! >>
This is an automated message.
The message you sent (attached below) requires confirmation
before it can be delivered. To confirm that you sent the
message below, just hit the "R"eply button and send this
message back (you don't need to edit anything). Once this is
done, no more confirmations will be necessary.
<< INFORMACION IMPORTANTE >>
Este es un mensaje automatico.
El mensaje que usted ha enviado (mostrado mas abajo)
necesita su confirmacion antes de ser entregado. Para
confirmar que usted ha enviado el mensaje, solo presione
el boton de "R"eply y envie éste mensaje (no es necesario
editar el mensaje). Una vez realizado esto, no se
necesitarán mas confirmaciones.
<< INFORMAÇÃO IMPORTANTE >>
Esta é uma mensagem automática
A mensagem que você enviou (em anexo) requer confirmação
antes de ser entregue. Para confirmar o envio basta
pressionar o botão de "Reply" e enviar esta mensagem de
volta (não é necessário editar). Uma vez que isto seja
feito, novas confirmações não serão necessárias.
<< WICHTIGE INFORMATION >>
Dies ist eine automatisch generierte Antwort.
Ihre Mail (unten angehaengt) muss vor der Zustellung an mich
explizit bestaetigt werden. Um dies zu tun, beantworten Sie
einfach diese Mail mit der "Antworten" oder "Reply"-Funktion
Ihres Mailprogramms. Es sind keine Aenderungen am Text
noetig. Dies ist die einzige Bestaetigung die Sie je an mich
senden muessen; Ihre weiteren Nachrichten werden automatisch
akzeptiert. Diese Massnahme dient der Bekaempfung von Spam.
<< INFORMATION IMPORTANTE >>
Ceci est un message automatique.
Le message que vous avez envoye (dessous) demande
confirmation avant qu'il puisse etre envoye Pour confirmer
que vous avez bien envoye le message ci-dessous, simplement
appuyez sur la touche "R"eply, et renvoyez ce message (Vous
n'avez pas besoin d'editer quoique ce soit). Une fois que
ceci est fait, vous n'avez pas besoin d'autre confirmations.
<< INFORMAZIONE IMPORTATE! >>
Questo è un messaggio automatico.
Il messaggio che hai spedito (allegato sotto) richiede una
conferma prima che sia consegnato. Per confermare che sei
tu che hai spedito il messaggio, basta cliccare il tasto
"R"eply e rispedirlo nuovamente (non hai bisogno di scrivere
nessuna altra informazione aggiuntiva). Fatto questo,
nessuna altra conferma è richiesta.
--- Original Message Follows ---
Date: Fri, 18 Mar 2011 18:35:45 -0600
From: MichaelKazlow <[email protected]>
To: anders ekstromer <[email protected]>
Subject: Resource mismatch error in Acrobat Pro 6.0

Volume licensing for Acrobat pro or standard

We might purchase Adobe Acrobat XI pro or standard.
We have 10-12 computers that program needs.
Can we get volume licensing for acrobat pro or standard?
how much it would be for pro and standard?

Team license links that may help
-http://www.adobe.com/creativecloud/buy/business.html
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0

Is there a Safari extension (or plug-in) for Acrobat Pro?

Is there a Safari extension (or plug-in) for Acrobat Pro? I use to have one, then when I updated to the new Yosemite operating system, it disappeared.

For Acrobat Pro? I don't really understand. You don't typically *edit* PDFs in a browser.
Note that Acrobat Reader is totally unnecessary on OS X. I'd recommend avoiding it. If you are creating PDFs, or doing advanced features that make it worth spending hundreds of dollars, then Acrobat Pro may make sense, but otherwise, just use Preview.

How can we get incremental updates for Acrobat Pro 9

We have VLK for Acrobat Pro 9 and the only version that doesn't crash Office 2007 Professional Publisher is 9.4.6. I can't get just that update to install it jumps from 9.2 to 9.5. 9.5 falls into a loop for prompting for saving information.
Thanks!

You get the updates by going to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows for Windows. There is a similar page for a MAC.

Customization Wizard error for Acrobat Pro XI

Similar Messages

Maybe you are looking for