Customize default toolbar using Adobe Customization Wizard 9?

I'm trying to add the Select Tool, Hand Tool, and Fit Width Tool to my standard build. I've looked through the Direct Editor portion pretty extensively and didn't see anything promising. Did I miss something? What is the preferred method of deploying this kind of customization? I saw some people using JavaScript to hide options but this seems obtuse considering there is a customization tool.
Any help is appreciated and thanks in advance!
AJ

It doesn't seem Adobe really cares about supporting IT personnel. Thanks for a tool that doesn't work properly and you provide no support for.
What I've found is that it will remove previous Acrobat reader versions! So it's not harmless when that option is checked and greyed out.

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