Customize Lobby Ambassador View

Hi all,
I have a problem with the following situation:
- Cisco Prime Infrastructure 2.0 (2.0.0.0.294)
- Cisco ACS 5.4 (5.4.0.46.0a)
- 2x Cisco WLAN Controller 5508 in SSO mode
- x APs 2600 Series
All devices are configured properly, I can see the WLC on Prime, etc.
Prime and WLC are added to ACS for TACACS+ Authentication.
Admin users are able to login to Prime with full feature set (root permission).
Lobby Ambassadors can also login to Prime for Guest User creation.
Therefore I have created two Shell Profiles on ACS.
Now I want to create WLAN Guest User with Lobby Ambassador Account (TACACS-authenticated!).
I want to customize the Default Guest User Creation page with a company logo and some default settings (WLAN Profile, Apply to Controller List, set "generate password" to fixed, etc.) to fixed values.
Only thing what Lobby Ambassador can change should be setting the password period (with hours or using calender), guest user name and description.
If I configure a local user on Prime, I can customize the page.
However if I use TACACS user, I am not able to use the customized page.
Can anybody help me with this issue?
THANKS a lot!!!!
edit: problem solved by workaround...
https://supportforums.cisco.com/thread/2201703
BR, Stefan

You will not be able to unless you build a back-end that does it and sends the commands to the WLC. Other than that, you can't customize the lobby ambassador page.
Sent from Cisco Technical Support iPhone App

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WCS Lobby Ambassador audit report for a specific period of time

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Thanks for any hint.
Jozef

Hi Koti,
What error did you meet when you used audit report from Oct 16 to Oct 31?
Please check the log file to find more information about this issue. The path of the log file is: C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\LOGS. You can check the log file whose modified date is from Oct 16 to Oct 31.
In addition, please deactivate and reactivate Reporting feature at site collection level.
A similar post for your reference:
http://sharepointknowledgebase.blogspot.com/2012/07/unexpected-error-when-trying-to-view.html#.VG2cFouUeog
About audit log report, please take a look at:
https://support.office.com/en-us/article/Configure-audit-settings-for-a-site-collection-a9920c97-38c0-44f2-8bcb-4cf1e2ae22d2?ui=en-US&rs=en-US&ad=US
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I'm running our WCS authentication through ACS with TACACS and it's working fine. However, I currently have my Help Desk setup with a monitor user so they can login and view WCS, but this does not give them the Lobby Ambassador of course. How can I get a user to have both WCS and Lobby access with having to login with seperate user identities?

It's either admin either lobby account, you can not have both, the http pages are completly different and dont intermix.
Your solution is to have 2 users on your TACACS where one is the admin and one the lobby.
Here are the step by step config lines:
http://www.cisco.com/en/US/docs/wireless/wcs/6.0/configuration/guide/6_0admin.html#wpmkr1064288

Lobby Ambassador - WCS Logging of Guest Account Creation

Hello all,
If I am user "admin-ken" and I setup an guest user account "guestuser1" via the WCS controller templates > Guest User (which takes me into lobby ambassador), is there a log file that indicates that "admin-ken" had setup "guestuser1" guest account?
Many thx indeed,
Kind regards,
Ken

HiKen,
Hope all is well :)
Maybe this is what you are looking for;
Logging the Lobby Ambassador Activities
The following activities are logged for each lobby ambassador account:
â¢Lobby ambassador login: WCS logs the authentication operation results for all users.
â¢Guest user creation: When a lobby ambassador creates a guest user account, WCS logs the guest user name.
â¢Guest user deletion: When a lobby ambassador deletes the guest user account, WCS logs the deleted guest user name.
â¢Account updates: WCS logs the details of any updates made to the guest user account. For example, increasing the life time.
Follow these steps to view the lobby ambassador activities.
Note You must have superuser status to open this window.
Step 1 Log into the Navigator or WCS user interface as an administrator.
Step 2 Click Administration > AAA, then click Groups in the left sidebar menu to display the All Groups window.
Step 3 On the All Groups windows, click the Audit Trail icon for the lobby ambassador account you want to view. The Audit Trail window for the lobby ambassador displays.
This window enables you to view a list of lobby ambassador activities over time.
â¢User: User login name
â¢Operation: Type of operation audited
â¢Time: Time operation was audited
â¢Status: Success or failure
Step 4 To clear the audit trail, choose Clear Audit Trail from the Select a command drop-down menu and click GO.
http://www.cisco.com/en/US/docs/wireless/wcs/4.2/configuration/guide/wcsmanag.html#wp1076868
http://www.cisco.com/en/US/docs/wireless/technology/guest_access/technical/reference/4.1/GAccess_41.html#wp1001609
Hope this helps!
Rob

WCS Lobby Ambassador Accounts

Unable to manage Guest accounts created by different WCS Lobby Ambassador user Accounts.
I have setup three Lobby Ambassador accounts in WCS. Three staff members have been given seperate usernames and passwords to WCS with Lobby Ambassador profiles to allow them to create and manage the Guest Wireless Accounts.
It was expected that they would be able to view and manange all Guest accounts, but they can only manage accounts they created. If I login as WCS admin I can then see all accounts created by each user.
We require that all three can view and manage each others accounts using their own WCS login. Is this possible as docs do not mention??

Hi Stuart,
Just to add a note to the great tips from Leo;
CSCsw42942 Bug Details
SuperUser cannot see guest users created by admin users
Symptom:
If a WCS admin user creates a guest user through controller template, a Superuser will not be able to see the guest user created.
Conditions:
wcs 5.2.110
Workaround:
the root user can see everything
Further Problem Description: Status
Fixed
Severity
3 - moderate
Last Modified
In Last 3 Days
Product
Cisco Wireless Control System
Technology
1st Found-In
5.2(110.0)
Fixed-In
5.2(122.0)
6.0(23.0)
Have a look at this good recent thread;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless%20-%20Mobility&topic=Security%20and%20Network%20Management&topicID=.ee6e8c0&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc2cc01
And this good thread;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless%20-%20Mobility&topic=Security%20and%20Network%20Management&topicID=.ee6e8c0&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc3077f
Hope this helps!
Rob

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I want to be able to tie the registering users into the visitor registration section of a segregated guest network. I want to have a link that would appear in the front end after you register a visitor which would direct you to this program which is the lobby ambassador. Any non guest user could be able to register a guest and be provided a temp logon for the guest for a period of time.
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I am referring Oracle "Configuration Guide For Oracle 9i Application Server"
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Change section <look name = "Corporate Look " > according to your preferred Template name
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Hi, we currently have the problem with WCS 5.2 that a user of the group "Lobby Ambassador" cannot see guest users that have been created by another user of that group. The user can only see his own created guest users. All are in the same virtual domain which is the root-domain.
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I couldn't find any hint in the documentation about this.
Is this simply a change in behaviour (works as designed) or is this maybe a bug?

You will get this error:
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Logging the Lobby Ambassador Activities on WLC

Dear all,
we interested in "Logging the Lobby Ambassador Activities on WLC",
we found resusurces that explain hot to do this using WCS, but we want to konw if it's
possible without WCS.
More in general, we give the possibilities to oue employee to create guest account, using
the Radius to autenticate as Lobby Admin.
We are intereset to identify who creates the particular guest account, in case of
incident investigation.
Thanks, for any suggestion on regard.
bye

This is not possible with just the WLC. You would want to look at ISE or NAC Guest Server.

WCS Lobby Ambassador with AAA Authentication

We are using WCS 7.0.164.0. I configured a user as local lobby ambassador with special defaults and also with a special guest login logo. If I use this user to create guest accounts everything is alright. Now I want to change the authentication to radius, so I export the cisco lobby ambassador attributes to the radius server and extend these network policies. Now I can login as user, authenticated from the radius server and I create guest accounts in the same way as before with local login, BUT !!! Our special guest login logo isn't shown and there is now way to upload or configure this special logo. Is there a way to configure these options for users authenticated with AAA ? Thanks for any Help Bernhard

Hi Bernhard,
I used following doc-link: http://www.cisco.com/en/US/customer/tech/tk722/tk809/technologies_tech_note09186a0080851f7c.shtml
The trick I used is to configure same username on tacacs+ and local, but different passwords.
local-user: configure your special attributes like logo
tacacs+: configure the authentication and group
local-user password is not the same like tacacs+ password.
I configured Authentication in WCS section: Administration > AAA > AAA Mode Settings
Enable fallback to local == on auth failure or no server response
Maybe if you deselect Enable fallback to local you can only authenticate to tacacs+. But now I can authenticate with local user/password and tacacs+ user/password.
Attributes for tacacs+ or radius server can be exported in WCS section: Administration > AAA > All Groups; Export Task List
Attributes for tacacs+ server:
virtual-domain0=root
role0=LobbyAmbassador
task0=Configure Guest Users
task1=Lobby Ambassador User Preferences
Attributes for Radius (I never tried radius):
Wireless-WCS:role0=LobbyAmbassador
Wireless-WCS:task0=Configure Guest Users
Wireless-WCS:task1=Lobby Ambassador User Preferences
==> I think also virtual-domain can be set.

Lobby Ambassador- Guest User Creation

Hi all,
I am currently implementing the use of the lobby ambassador for guest account creation, however I am looking to see if some features exist. I would like to be able to tie into AD to create lobby ambassador's to have further control of who can and cannot create guest accounts. I am also looking if there is a way to put restrictions on the time frame a guest account can remain active for when created by the lobby ambassador. An example of what I am trying to do is to not have a guest account created by an ambassador to go over a day for it's time frame.
Thanks in advance,
Chris

Yes and yes. From WCS you can pull the role for lobby admin and use that to create the group with the proper attributes.
Then on the WCS you build the template you want them to use. There you can create the restrictions of how long.
Steve
Sent from Cisco Technical Support iPhone App

Customize Lobby Ambassador View

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