Customized portal Framework Looping error

Hi Team,
We are currently under NW 7.0 SP21 version in EP portal. Our portal framework customized by some other third party vendor.
In this customized portal framework, user logged in to the portal and when the user trying to click on the logo, the url of the portal is going through the loop. the only way we can stop by pressing the ESC key.
Can you please let me know, if any one faced this kind of issue.
Thanks in advance.
Best Regards,
Manoj K

Dear Arun,
Thanks for the reply.
I have checked after doing right click on the logo, this url is pointing to the http://xxx:/irj/portal. This issue is happening for some of the users not for all.
Consider, we have two tabs, A & B, and the users X & Y, X user is having access to tab A and Y user is having access to B.
Basically our tabs are like regions. say America (A) , India (B) etc. if the user is belongs to india then the tab A will be appeared and other related tabs. If the user is from America the America tab will be assigned to him.
The user Y user having access to B tab and, when the user clicks on the Logo then the portal is going in a looping.
Even the user X is having access to the B tab, and if he clicking on the B tab then looping is happening. In the B tab we have lots of Java script running on the page. I am suspecting some thing wrong with the tab B. Can you please help me , what can be done here.
Thanks
Manoj K

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"Ajay" <[email protected]> wrote:
>
Hi,
We are having some difficulty in passing control from the non portal
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To explain you more elaborately, I am writing down the scenario:
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