Customizing of Personal Information Screens

Customizing of Personal Information Screens is missing in our IMG ?????
SAP Documentation says:
For more information and examples of how to personalize screens, see Customizing for Personnel Management by choosing one of the following paths:
·        Employee Self-Service ® Service-Specific Settings ® Own Data ® Customizing of Personal Information Screens
Employee Self-Service ® General Settings ® Customize Detail and Review Screens
Customizing of Detail and Review screens is only available for US and Germany scenarios.

We are using latest version of ECC 6 Ehp 3
And latest version of NW 7.0 portal...
[SEE HERE|http://help.sap.com/erp2005_ehp_03/helpdata/en/92/703fff74e541e5a627fff5ad4f48ff/content.htm]

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  • RFC Call Error - from Portal End - For ESS Personal Information service

    Hi,
    I am getting "Syntax error in program SAPLHRXSS_PER_MAC                       ., error key: RFC_ERROR_SYSTEM_FAILURE  " error Message on the portal (ESS--->Personal Information Screen).
    When I did RFC trace analysis (using ST 22) this is what i get.
    Can you let me know what could be the issue.
    We are running HR Backend(Support Pack 15,ecc 5.0).
    Portal (EP 6.0 SP19, ESS 100 (SP 10)).
    Could you please let me know what could be the issue ?
    Syntax error in program "SAPLHRXSS_PER_MAC ".
         What happened?
              Error in ABAP application program.
              The current ABAP program "SAPMSSY1" had to be terminated because one of the
              statements could not be executed.
              This is probably due to an error in the ABAP program.
              In program "SAPLHRXSS_PER_MAC ", the following syntax error occurred
              in the Include "IF_HRPA_PERNR_INFTY_XSS=======IU " in line 114:
              "The type "HRXSS_PER_SUPPLD_SUBTY_INFO_T" is unknown."
              Author and last person to change the Include are:
              Author "SAP "
              Last changed by "C5069405 "
         What can you do?
              Please eliminate the error by performing a syntax check
              (or an extended program check) on the program "SAPLHRXSS_PER_MAC ".
              You can also perform the syntax check from the ABAP/4 Editor.
              If the problem persists, proceed as follows:
              Print out the error message (using the "Print" function)
              and make a note of the actions and input that caused the
              error.
              To resolve the problem, contact your SAP system administrator.
              You can use transaction ST22 (ABAP Dump Analysis) to view and administer
               termination messages, especially those beyond their normal deletion
              date.
              is especially useful if you want to keep a particular message.
         Error analysis
              In program "SAPLHRXSS_PER_MAC ", the following syntax error occurred:
              "The type "HRXSS_PER_SUPPLD_SUBTY_INFO_T" is unknown."
         How to correct the error
              Probably the only way to eliminate the error is to correct the program.
              If you cannot solve the problem yourself and you wish to send
              an error message to SAP, include the following documents:
              1. A printout of the problem description (short dump)
                 To obtain this, select in the current display "System->List->
                 Save->Local File (unconverted)".
              2. A suitable printout of the system log
                 To obtain this, call the system log through transaction SM21.
                 Limit the time interval to 10 minutes before and 5 minutes
                 after the short dump. In the display, then select the function
                 "System->List->Save->Local File (unconverted)".
              3. If the programs are your own programs or modified SAP programs,
                 supply the source code.
                 To do this, select the Editor function "Further Utilities->
                 Upload/Download->Download".
              4. Details regarding the conditions under which the error occurred
                 or which actions and input led to the error.
         System environment
              SAP Release.............. "640"
              Application server....... "srv006"
              Network address.......... "167.116.230.56"
              Operating system......... "HP-UX"
              Release.................. "B.11.11"
              Hardware type............ "9000/800"
              Character length......... 8 Bits
              Pointer length........... 64 Bits
              Work process number...... 1
              Short dump setting....... "full"
              Database server.......... "srv006"
              Database type............ "ORACLE"
              Database name............ "H81"
              Database owner........... "SAPR3"
              Character set............ "en_US.iso88591"
              SAP kernel............... "640"
              Created on............... "May 21 2006 20:29:01"
              Created in............... "HP-UX B.11.00 A 9000/800"
              Database version......... "OCI_920 "
              Patch level.............. "129"
              Patch text............... " "
              Supported environment....
              Database................. "ORACLE 9.2.0.., ORACLE 10.1.0.., ORACLE
               10.2.0.."
              SAP database version..... "640"
              Operating system......... "HP-UX B.11"
              Memory usage.............
              Roll..................... 16128
              EM....................... 4189928
              Heap..................... 0
              Page..................... 0
              MM Used.................. 629192
              MM Free.................. 3558216
              SAP Release.............. "640"
         User and Transaction
         Information on where terminated
              The termination occurred in the ABAP program "SAPMSSY1" in
               "REMOTE_FUNCTION_CALL".
              The main program was "SAPMSSY1 ".
              The termination occurred in line 68 of the source code of the (Include)
               program "SAPMSSY1"
              of the source code of program "SAPMSSY1" (when calling the editor 680).
         Source Code Extract
         Line     SourceCde
            38     
            39     module %_rfcdia_call output.
            40         "Do not display screen !
            41         call 'DY_INVISIBLE_SCREEN'.
            42         perform remote_function_diacall.
            43     endmodule.
            44     
            45     module %_cpic_start.
            46       if sy-xprog(4) = '%RFC'.
            47         perform remote_function_call using rfctype_external_cpic.
            48       else.
            49         call 'APPC_HD' id 'HEADER' field header id 'CONVID' field convid.
            50         perform cpic_call using convid.
            51       endif.
            52     endmodule.
            53     
            54     
            55     form cpic_call using convid type c.
            56       communication send id convid buffer header.
            57       if sy-subrc eq 0.
            58         perform (sy-xform) in program (sy-xprog).
            59       else.
            60         message a800.
            61       endif.
            62     endform.
            63     
            64     form remote_function_call using value(type).
            65       do.
            66     *   test if sy-xprog and sy-xform are set
            67     *   sy-xform = 'quatsch'. sy-xprog = 'quatsch'.
         >>>>>         call 'RfcImport' id 'Type' field type.
            69         perform (sy-xform) in program (sy-xprog).
            70         rsyn >scont sysc 00011111 0.
            71       enddo.
            72     endform.
            73     
            74     form remote_function_diastart.
            75       do.
            76         call 'RfcImport' id 'Type' field rfctype_rfcdia.
            77         perform (sy-xform) in program (sy-xprog).
            78         "Parking position for next request
            79         rsyn >scont sysc 00011111 10.
            80         "ALternativ : Free mode
            81         "COMMIT WORK.
            82         "SYSTEM-CALL FREE MODE 0.
            83       enddo.
            84     endform.
            85     
            86     form remote_function_diacall.
            87         sy-xcode = '%_@no@'.
         Contents of system fields
         Name     Val.
         SY-SUBRC     0
         SY-INDEX     2
         SY-TABIX     0
         SY-DBCNT     0
         SY-FDPOS     0
         SY-LSIND     0
         SY-PAGNO     0
         SY-LINNO     1
         SY-COLNO     1
         SY-PFKEY     
         SY-UCOMM     
         SY-TITLE     CPIC and RFC Control
         SY-MSGTY     
         SY-MSGID     
         SY-MSGNO     000
         SY-MSGV1     
         SY-MSGV2     
         SY-MSGV3     
         SY-MSGV4     
         Active Calls/Events
         No.   Ty.          Program                             Include                             Line
               Name
             2 FORM         SAPMSSY1                            SAPMSSY1                               68
               REMOTE_FUNCTION_CALL
             1 MODULE (PBO) SAPMSSY1                            SAPMSSY1                               30
               %_RFC_START
         Chosen variables
         Name
             Val.
         No.          2     Ty.      FORM
         Name      REMOTE_FUNCTION_CALL
         %_DUMMY$$
                 2222
                 0000
         SY-REPID
              SAPMSSY1
                 5454555322222222222222222222222222222222
                 310D339100000000000000000000000000000000
         SYST-REPID
              SAPMSSY1
                 5454555322222222222222222222222222222222
                 310D339100000000000000000000000000000000
         %_ARCHIVE
                 2222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222222
                 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
         TYPE
              3
                 0000
                 0003
         SY-XPROG
              SAPLSYST
                 5454555522222222222222222222222222222222
                 310C393400000000000000000000000000000000
         SY-XFORM
              HRXSS_PER_CLEANUP
                 455555545544444552222222222222
                 82833F052F3C51E500000000000000
         %_SPACE
                 2
                 0
         No.          1     Ty.      MODULE (PBO)
         Name      %_RFC_START
         %_PRINT
                  000                                                                                0 ##
                 2222333222222222222222222222222222222222222222222222222222222222222222222222222222222222223200
                 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
         RFCTYPE_INTERNAL
              3
                 0000
                 0003
         Internal notes
              The termination occurred in the function "ab_genprog" of the SAP
              Basis System, specifically in line 1374 of the module
               "//bas/640_REL/src/krn/runt/abgen.c#10".
              The internal operation just processed is "CALY".
              The internal session was started at 20070502223335.
              Program name.........: "SAPLHRXSS_PER_MAC ".
              Error message........: "The type "HRXSS_PER_SUPPLD_SUBTY_INFO_T" is unknown.".
         Active Calls in SAP Kernel
         Lines of C Stack in Kernel (Structure Differs on Each Platform)
         ( 0)  0x40000000016d6a8c   CTrcStack2 + 0x2bc  [dw.sapH81_DVEBMGS33]
         ( 1)  0x40000000016d67c0   CTrcStack + 0x18  [dw.sapH81_DVEBMGS33]
         ( 2)  0x4000000001d41438   rabax_CStackSave__Fv + 0x100  [dw.sapH81_DVEBMGS33]
         ( 3)  0x4000000001d4dbf8   ab_rabax + 0x1f68  [dw.sapH81_DVEBMGS33]
         ( 4)  0x40000000018cc09c   ab_genprog__FPcPvUii + 0xdbc  [dw.sapH81_DVEBMGS33]
         ( 5)  0x4000000000d3b4cc   newload__FPcP13TmpSubpoolDirUi + 0x29c  [dw.sapH81_DVEBMGS33]
         ( 6)  0x40000000016a7324   ab_LoadProg__FPcUi + 0xec  [dw.sapH81_DVEBMGS33]
         ( 7)  0x40000000016831fc   ab_link + 0x334  [dw.sapH81_DVEBMGS33]
         ( 8)  0x40000000015694d4   ab_rfcimport + 0xccc  [dw.sapH81_DVEBMGS33]
         ( 9)  0x40000000018cff98   ab_jcaly__Fv + 0x598  [dw.sapH81_DVEBMGS33]
         (10)  0x4000000000f98df8   ab_extri__Fv + 0x17a0  [dw.sapH81_DVEBMGS33]
         (11)  0x40000000016ab2d8   ab_xevent__FPCc + 0x38  [dw.sapH81_DVEBMGS33]
         (12)  0x400000000189c9a8   ab_dstep + 0x120  [dw.sapH81_DVEBMGS33]
         (13)  0x4000000000ed4c00   dynpmcal + 0xd0  [dw.sapH81_DVEBMGS33]
         (14)  0x4000000000ed1554   dynppbo0 + 0x1e4  [dw.sapH81_DVEBMGS33]
         (15)  0x4000000000ed0af4   dynprctl + 0x43c  [dw.sapH81_DVEBMGS33]
         (16)  0x4000000000ecb7a0   dynpen00 + 0x2118  [dw.sapH81_DVEBMGS33]
         (17)  0x4000000000fa598c   Thdynpen00 + 0x6a4  [dw.sapH81_DVEBMGS33]
         (18)  0x4000000000fa49b8   TskhLoop + 0x50d8  [dw.sapH81_DVEBMGS33]
         (19)  0x4000000000f999f8   tskhstart + 0x1e0  [dw.sapH81_DVEBMGS33]
         (20)  0x4000000000d42194   DpMain + 0x484  [dw.sapH81_DVEBMGS33]
         (21)  0x400000000220d41c   nlsui_main + 0x14  [dw.sapH81_DVEBMGS33]
         (22)  0x4000000000992794   main + 0x14  [dw.sapH81_DVEBMGS33]
         (23)  0xc000000000020ab0   $START$ + 0xa0  [/usr/lib/pa20_64/dld.sl]
         List of ABAP programs affected
         Index     Ty.     Program     Group     Date     Time     Size     Lang.
              0     Prg     SAPMSSY1          0     06.11.2003     20:53:07         18432     E
              1     Prg     SAPLSYST          1     10.05.2006     09:57:38         30720     E
              2     Typ     SYST          0     04.12.2000     14:54:51         27648     
         Directory of Application Tables
         Name                                     Date       Time       Lngth
             Val.
         Program      SAPMSSY1
         SYST            .  .            :  :          00002404
         ABAP Control Blocks (CONT)
         Index     Name     Fl     PAR0     PAR1     PAR2     PAR3     PAR4     PAR5     PAR6     SourceCde
           118     CLEA     00     0035                                   SAPMSSY1
           119     CLEA     00     0036                                   SAPMSSY1
           120     CLEA     00     0037                                   SAPMSSY1
           121     MESS     00     001C                                   SAPMSSY1
           122     ENDF     00     0000                                   SAPMSSY1
           123     -
         00     0000                                   SAPMSSY1
           124     PERP     00     0001                                   SAPMSSY1
           125     PERP     02     0000                                   SAPMSSY1
           126     WHIL     00     0002     0000     0000     0000     0000     0000     0000     SAPMSSY1
           130     WHIL     00     0003     0000     0000     0000     0000     0000     0000     SAPMSSY1
           134     BRAN     05     000E                                   SAPMSSY1
           135     CALY     00     0003     0038     002A     0005     002B     0000     0000     SAPMSSY1
         >>>>>     CALY     02     0000     0039     8000     0000     0000     0000     0000     SAPMSSY1
           143     xper     02     0000     0010     0011                         SAPMSSY1
           145     PERP     80     0000                                   SAPMSSY1
           146     SYSC     1F     0000                                   SAPMSSY1
           147     BRAX     00     FFEF                                   SAPMSSY1
           148     WHIL     00     0004     0000     0000     0000     0000     0000     0000     SAPMSSY1
           152     ENDF     00     0000                                   SAPMSSY1
           153     -
         00     0000                                   SAPMSSY1

    Hi,
    The error is occuring in the program file SAPLHRXSS_PER_MAC.
    In program "SAPLHRXSS_PER_MAC ", the following syntax error occurred 
    in the Include "IF_HRPA_PERNR_INFTY_XSS=======IU " in line 114:      
    "The type "HRXSS_PER_SUPPLD_SUBTY_INFO_T" is unknown."    
    Information on where terminated                                              
        The termination occurred in the ABAP program "SAPMSSY1" in               
         "REMOTE_FUNCTION_CALL".                                                 
        The main program was "SAPMSSY1 ".
    This place  where it has terminated is highlighted in bold letters.                                       
    form remote_function_call using value(type).   
      do.                                          
      test if sy-xprog and sy-xform are set      
      sy-xform = 'quatsch'. sy-xprog = 'quatsch'.
    <b>    call 'RfcImport' id 'Type' field type.     </b>
        perform (sy-xform) in program (sy-xprog).  
        rsyn >scont sysc 00011111 0.               
      enddo.                                       
    endform.                                       
    Thanks,
    Manoj

  • ESS - Personal Information error

    I have installed the business package (ESS 60.2)latest support pack on EP 6.0 SP19.
    The backend is ECC 5.0 HR support pack 15.
    I am facing an issue with the personal information service.
    When i launch personal information screen (of the ess role) i am getting the following error message.
    Syntax error in program SAPLHRXSS_PER_MAC                       ., error key: RFC_ERROR_SYSTEM_FAILURE
    com.sap.tc.webdynpro.modelimpl.dynamicrfc.WDDynamicRFCExecuteException: Syntax error in program SAPLHRXSS_PER_MAC                       ., error key: RFC_ERROR_SYSTEM_FAILURE
        at com.sap.tc.webdynpro.modelimpl.dynamicrfc.DynamicRFCModelClassExecutable.execute(DynamicRFCModelClassExecutable.java:101)
        at com.sap.xss.per.fc.persinfo.FcPersInfo.initPernr(FcPersInfo.java:356)
        at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfo.initPernr (InternalFcPersInfo.java:500)
        at com.sap.xss.per.fc.persinfo.FcPersInfoInterface.initPernr(FcPersInfoInterface.java:167)
        at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfoInterface.initPernr(InternalFcPersInfoInterface.java :217)
        at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfoInterface$External.initPernr(InternalFcPersInfoInterface.java:345)
        at com.sap.xss.hr.per.ar.personal.overview.VcPerPersonalArOverview.onInit(VcPerPersonalArOverview.java :266)
        at com.sap.xss.hr.per.ar.personal.overview.wdp.InternalVcPerPersonalArOverview.onInit(InternalVcPerPersonalArOverview.java:276)
        at com.sap.xss.hr.per.ar.personal.overview.VcPerPersonalArOverviewInterface.onInit (VcPerPersonalArOverviewInterface.java:164)
        at com.sap.xss.hr.per.ar.personal.overview.wdp.InternalVcPerPersonalArOverviewInterface.onInit(InternalVcPerPersonalArOverviewInterface.java:144)
        at com.sap.xss.hr.per.ar.personal.overview.wdp.InternalVcPerPersonalArOverviewInterface$External.onInit (InternalVcPerPersonalArOverviewInterface.java:220)  
    Can anyone tell me if there is anything specific HR Backend configuration needed to enable this scenario ?
    Any pointers to the solution of this problem ?
    Thanks and Regards,
    Manoj

    Hi,
    I am trying with ESS business package version 10 ( as i am on ECC 5.0 Support Pack 15, which includes HR Support pack level 15 as well).
    I am still getting the same error message.
    the error message on the portal is as follows.
    Syntax error in program SAPLHRXSS_PER_MAC ., error key: RFC_ERROR_SYSTEM_FAILURE
    com.sap.tc.webdynpro.modelimpl.dynamicrfc.WDDynamicRFCExecuteException: Syntax error in program SAPLHRXSS_PER_MAC ., error key: RFC_ERROR_SYSTEM_FAILURE
    at com.sap.tc.webdynpro.modelimpl.dynamicrfc.DynamicRFCModelClassExecutable.execute(DynamicRFCModelClassExecutable.java:101)
    at com.sap.xss.per.fc.persinfo.FcPersInfo.initPernr(FcPersInfo.java:336)
    at com.sap.xss.per.fc.persinfo.wdp.InternalFcPersInfo.initPernr(InternalFcPersInfo.java:492)
    at com.sap.xss.per.fc.persinfo.FcPersInfoInterface.initPernr(FcPersInfoInterface.java:166)
    when i checked it in the backend (HR System) using transaction ST 22 to see the problem in backend RFC.
    I am getting following dump (please see below) of ABAP Program SAPLHRXSS_PER_MAC. The error message has been highlighted in bold letters.
    Since i am not ABAP developer can anybody please help me with what kind of problem this could be ?
    It's very urgent matter to me. I would surely give points for any kind of help that i get.
    Information on where terminated
    The termination occurred in the ABAP program "SAPMSSY1" in
    "REMOTE_FUNCTION_CALL".
    The main program was "SAPMSSY1 ".
    The termination occurred in line 68 of the source code of the (Include)
    program "SAPMSSY1"
    of the source code of program "SAPMSSY1" (when calling the editor 680).
    Source Code Extract
    Line SourceCde
    38
    39 module %_rfcdia_call output.
    40 "Do not display screen !
    41 call 'DY_INVISIBLE_SCREEN'.
    42 perform remote_function_diacall.
    43 endmodule.
    44
    45 module %_cpic_start.
    46 if sy-xprog(4) = '%RFC'.
    47 perform remote_function_call using rfctype_external_cpic.
    48 else.
    49 call 'APPC_HD' id 'HEADER' field header id 'CONVID' field convid.
    50 perform cpic_call using convid.
    51 endif.
    52 endmodule.
    53
    54
    55 form cpic_call using convid type c.
    56 communication send id convid buffer header.
    57 if sy-subrc eq 0.
    58 perform (sy-xform) in program (sy-xprog).
    59 else.
    60 message a800.
    61 endif.
    62 endform.
    63
    64 form remote_function_call using value(type).
    65 do.
    66 * test if sy-xprog and sy-xform are set
    67 * sy-xform = 'quatsch'. sy-xprog = 'quatsch'.
    >>>>> call 'RfcImport' id 'Type' field type.
    69 perform (sy-xform) in program (sy-xprog).
    70 rsyn >scont sysc 00011111 0.
    71 enddo.
    72 endform.
    73
    74 form remote_function_diastart.
    75 do.
    76 call 'RfcImport' id 'Type' field rfctype_rfcdia.
    77 perform (sy-xform) in program (sy-xprog).
    78 "Parking position for next request
    79 rsyn >scont sysc 00011111 10.
    80 "ALternativ : Free mode
    81 "COMMIT WORK.
    82 "SYSTEM-CALL FREE MODE 0.
    83 enddo.
    84 endform.
    85
    86 form remote_function_diacall.
    87 sy-xcode = '%_@no@'.
    Thanks,
    Manoj

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  • Getting Personal Information to display on screen during "Standby"

    I've just been given a new Blackberry Curve 8900 in exchange for the one that broke with the trackball fault mentioned here a couple of weeks ago.
    They couldn't repair it in the time-frame allocated so they sent me a new one.  It's very nice but the software has changed a little bit - though I Restored all my settings and data from the Backup I did on the Desktop Manager.
    What I find with this new one is that when you switch to STANDBY (using the top left edge button) the Personal Information I programmed in to the phone ie Name Address and home phone number plus number of the mobile, doesn't appear on screen the way it used to on the old phone.  All I get is a blank black display.
    Hours of searching has met with failure to find any way of swtiching this "on" and I can only conclude that possibly in this newer build of the same model, they've stopped it doing that display.
    The Version of this new phone is.
    v5.0.0.681 (Platform 5.2.0.67)
    Branding Version 1.0.125.533B
    Does anyone know if they have pulled that facility from the phone or whether I've not set something correctly?
    Thanks.
    Laurie Prior
    Solved!
    Go to Solution.

    Hello Plado,
    With the 5.0 handheld software platform, the Owner Information is only displayed when the BlackBerry is locked using a password.
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • False Advertising: Selling Used Tablet as New and Personal Information to the Public

    So last week I purchased an LG G Pad 7.0 for my wife. It was on sale for $126.99. I purchased this tablet as I bought one for myself months back and have been very happy with it. This past Monday it was delivered. My wife called me at work and told me it arrived. I told her that she should open it up and plug it in as most manufacturers say you should give it a full charge before use. I told her that I would get her started on it when I came home.
    Later that evening, I came home and checked to make sure it had a full charge. It did. I then powered up the tablet only to find a message on the lock screen saying, "Contact 865-XXX-XXXX if you find this". Immediately I was puzzled. When I first bought my tablet, it took me through a basic set up of the tablet. Not to a lock screen. I then opened the tablet up to the home screen. Numerous user downloaded apps were installed on the tablet. Ebay, Amazon, Yahoo mail, Home Depot, Holy Bible, etc. After paging through the tablet for a few minutes it was clear that this tablet belonged to someone prior to me purchasing it.
    I'm assuming that "Jeffrey XXXXXX" purchased this tablet and returned it for whatever reason. Needless to say, if I were ever to return a tablet that had personal information on it, I would make sure I did a factory reset on it and make sure all my personal data was removed before returning it. Not to mention if I was the business that planned on reselling this tablet, I would make sure all devices were "clean" of any personal information prior to reselling it to avoid liability issues. This tablet not only has personal information on it but also has this man's private business information on it. The "Quick Start Guide" also has sensitive info written on the back of it.
    Now I purchased this item as "NEW". Not used, not refurbished, not from a "Marketplace" seller. From BestBuy.com themselves. Not at any given point did it state that it was used. In fact, after I realized it was used, I went back to BestBuy.com to see if any changes were made. NONE. I took screenshots of the page. Now it did have options to buy it as "Open-Box" for $117.99 but I never selected it. I then checked my paper invoice and my order details online. Not anywhere was it listed as some type of used product.
    This is now the second time in about a month that I have had issues with BestBuy.com. See below link:
    http://forums.bestbuy.com/t5/Delivery-Installation/Won-t-Deliver-Front-Loading-Washing-Machine-But-I...
    I have spent about $2000 in the past few months at Best Buy. And apperently they want me to take my money elsewhere. I expect to get the new tablet that I purchased and would appreciate a response as soon as possible.

    Dear User123727,
    I find a lot of joy in opening a new product; breaking the seals on the box, taking the protective plastic off the screen and seeing the first setup screen. If I had been in your situation, I am sure I would have shared your distaste in discovering the tablet was previously used. I am sorry for any inconvenience and doubt your recent experiences have caused you.
    Using your email address you provided here on the forums, I was able to pull up the order in question. It appears this item shipped from one of our stores. There is a chance all the steps were not followed if this item was previously returned to that store location and was later shipped to you. When a customer returns any product, a thorough inspection should be done by the Best Buy associate that is performing the return transaction. They should be checking for things like accessories, physical condition and functionality, to name a few. However, if the packaging appeared to be sealed and unopened, an employee would not typically open the product as it would then have to be sold as such. Even if you had purchased an open item version of this particular tablet, it still should have been tested, reset by to the default factory settings, and wiped of any existing data before being resold.
    In an effort to look into this situation for you more, I have sent you a private message to acquire some more information from you.
    Sincerely,
    JD|Social Media Specialist | Best Buy® Corporate
     Private Message

  • ESS:  International Personal Information Iviews (ignore Molga)

    All -
    Interesting situation at my current client.  We're doing an upgrade to ERP 2005 from 4.6C.  In the client's initial implementation (global implementation I might add), the Implementation partner set up with the system with all employees in Country code 10.  They designate the country at the personnel subarea level (if you're scratching your head in confusion then join the club...lol).  They implemented ESS a few years ago and did a repair to the function module which fetches the users HR data to point to an alternate table that has the personal subareas, this of course worked for the old version because design time was done in R/3 for that specific ESS service.  Fast forward to today and design/runtime happens on the frontend and of course there are country specific iviews for personal information scenarios.  There isn't time unfortunately within the upgrade project to fix the MOLGA mess so we're trying to find a solution within the webdynpro to have it ignore molga.  Any suggestions?

    Hi Nakul,
    1) For the various countries for which SAP provides the iViews for Address, either we have to have multiple iViews for different countries, or identify one country and link its resource to other countries. (in which case all employees regardless of where they come from, would see the same screen.
    That's right! In SAP Help you have the complete list:
    http://help.sap.com/erp2005_ehp_04/helpdata/EN/1c/ae6b40dde0980ae10000000a155106/content.htm
    a little tip: i think as a workaround to avoid lose country functionality you can hide non-mandatory fields and rename labels through iview Personalization (Ctrl + Right Click in Preview mode), in order to match screen of different countries
    2) For countries that do not have SAP iViews, we again identify the closes country screen and configure it in Country Specific Settings.
    Which again means, my current setting (1 Portal {Role Definition}, 1 Workset, 1 Page 1 iView) for Address for all employees and still show country specific screens by resolving molga wont work anymore?
    Portal always works with MOL/UGR parameters by using std services/resources/iviews, etc.
    As an alternative, you can build a custom services/resources/iviews and then avoid this call (i'm talking about relate a one particular iview with a new resource, and this with a new service).
    But i suggest maintain a simmilar behaviour to std, thinking of future upgrades and to get the advantages of functionality already built...
    All the best

  • Is there a way to create a SD Customer from Employee information?

    Hi!
    Is there a way to create a SD Customer from Employee information?
    We have implemented HR, I know that we can transfer the employee information to ECC using the transaction PFAL, also we know that the transaction PRAA is used to create vendors from employee information.
    Is there a similar transaction to create a sold to party from employee information? 
    Thanks!

    Hi Christian,
    Please have a look at the F1 help for the origin field:                                                                               
    "If the field is empty when creating a sales document (standard setting)   
    the partner functions are determined from those partner functions given    
    in the sold-to party customer master (Table KNVP). If the system can not   
    determine all functions, it enters the number of the sold-to party (SP)    
    for the remaining partner functions of partner type customer (KU).                                                                               
    Maintain this field if you want a specific partner to be determined that   
    is not in the partner screen of the sold-to party master.                                                                               
    Use the following entries:                                                                               
    A - if a credit management partner function (e.g. CM) should be taken      
       directly from the credit representative table (T024P). The credit       
       representative must not then be created in the customer master.                                                                               
    -   For determining partners of partner type personnel                                                                               
    B - if functions should be taken from a customer hierarchy (Standard       
       setting for customer hierarchy partners)                                                                               
    C - if you want to take the partner function exclusively from the          
       partner screen entries in the customer master. If no partner is         
       specified in the customer master for this function, it will not be      
       used in the document. In this case you may have to extend the           
       mandatory partner functions in the document manually.                   
        As this setting can lead to incomplete documents, the functions SP,    
        BP, PY and SH, which are not absolutely necessary for sales and        
        distribution processing, are not used.                                                                               
    -   Determining partners of partner type customer                                                                               
    D - if the personnel number of the system user should be used as the       
       function, e.g. for sales executives. This function is only carried      
       out online, not in the background. Therefore you should not carry out   
       this setting for mandatory partner functions.                                                                               
    -   Determining partners of partner type Personnel                                                                               
    E - if the partner function should be replaced with a contact person       
       from the contact person screen for the corresponding partner (table     
       KNVK). If another contact person has been specified on the partner      
       screen than the one on the contact person screen, this is not copied    
       into the document.                                                                               
    -   For determining partners of partner type contact person                                                                               
    F - if it should be possible to determine the contact partners not only    
       from the contact person screen but also from the partner screen of      
       the partner with the current source partner function.                                                                               
    -   Determining partners of partner type contact person"           
    Also, please have a look in note 752091 where explain the partner rule.
    Regards
    Ruy Castro

  • Message Handling for Personal Information application on ESS Portal

    Dear Experts,
    JAVA webdynpro applications are attached on portal for Personal Information, Whenever employee changes his personal Information like personal details, address , Family details after pressing 'SAVE' button I want to display custom message.
    I have gone through this post Personal data changes in ESS portal 
    1) Class CL_HRESS_PER_DETAIL is not triggering.
    2) BADI  HRPAD00INFTYBL is triggering on 'REVIEW' button only & it is only showing error message , I want to show successful message.
    3) BADI  HRPAD00INFTYDB  is triggering on 'SAVE' button but method  IF_EX_HRPAD00INFTYDB~UPDATE_DB don't have any message handling parameter.
        I tried with class cl_hrpa_message_list  in UPDATE_DB  method   its not showing any message.
    Please Help.
    Thanks & Regards,
    Bhushan

    Hi Yugandhar,
    If possible I want to change message as shown in screen shot, If it is not possible to change it I have to show additional success message "The Changes you made were sent for HR approval".
    Thanks & Regards,
    Bhushan

  • When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

    When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

    thats tough man, yeah exchanging it is the best option. But why do people always leave a message saying" i'll probably just by an ipod" and it's usually followed by, "even though i don't like apple or ipod" . I mean fine, if u feel like giving up on the zen micro thats fine, i personally don't care if you're going to buy an ipod. for god sakes ipod isn't even the next alternati've mp3 players, theres plenty. Are u just trying to get the creative people saying "oh man we lost another one to ipod" cuz i'm sure they don't lose sleep over u wanting to buy an ipod instead of a zen. *done ranting*
    Message Edited by bleakreserve on 02-3-2005 06:34 AM

  • I have been getting messages from Safari when I am on commercial sites where I am sure that I have typed in the address correctly.  Messages say that the website was signed by an unknown certifying authority and my personal information may be at risk.  Th

    Am getting daily messages from Safari warning me that I am on a website with an unknow certifying authority and my personal information may be at risk.
    Happens when in Cox webmail and when I am visitying a legitimate site, and I have typed in address correctly such as Citibank rewards site.
    Have 3 choices, "Show Certficate" "Cancel" or "Continue". Screen is frozen and cannot exit Safari without acknowledging the message or clicking escape. I had been clicking continue, but after a month or more of many such messages decided to ask Cox.  They say it is a virus.  Was I careless in clicking continue?  What do many messages like this mean?  they can't all be unknown certifying authorities can they?

    Take each of the following steps that you haven't already tried. Stop when the problem is resolved.
    1. Are the current date (including the year) and time shown on your system clock? If not, correct them and test.
    2. Check that the following files exist:
    /System/Library/Keychains/SystemCACertificates.keychain
    /System/Library/Keychains/SystemRootCertificates.keychain
    If they don't, restore them from a backup or reinstall OS X after backing up all data.
    3. Disable any third-party firewall, "security" software, or network filter. Test.
    4. In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.
    5. The process by which OS X checks the validity of root SSL certificates doesn't work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.
    6. Launch the Activity Monitor application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
    Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter "ocspd" (without the quotes) in the "Filter" text field. Is a process with that name listed?
    If not, back up all data, then select
    Go ▹ Go to Folder
    from the Finder menu bar. Into the text box that opens, copy the following line of text:
    /var/db/crls
    From the folder that opens, move these two files to the Trash:
    crlcache.db
    ocspcache.db
    You’ll be prompted for your administrator password. Reboot, empty the Trash, and test.

  • I had my personal information given to the public thanks to a verizon employee

    I went to the verizon store in Arcade, NY on Tuesday August 27 to get a used cell phone. An employee by the name of >>removed<< assisted me. They had a used I phone that I had agreed to get. He transferred all of my contacts and pictures, etc. into the I phone and plugged it into a charger to charge it up before he could activate it for me. The phone was not charging and then he informed me that a piece on the phone was broken and that is why it wasn't charging. He told me that he couldn't let me get that phone because he knew it was broken and I would return with it in a few days because it wouldn't charge. I thanked him for his honesty and left the store with my original phone.
    On September 9 my son gets a call from one of his friends (all of whom are in my contacts) stating that a man called him inquiring about an Iphone that he purchased on craigslist for $150.00. I call the man and he tells me that he purchased the Iphone on craigslist from a man named >>removed<<. He just so happens to work at the verizon store in Arcade, Ny. He tells me that the phone is broken..but we already knew that. also he wasnt able to activate the phone because it was reported lost or stolen. He tells me that he was able to get in touch with us because ALL of my information is still on the phone. ALL of my contacts! ALL of my pictures...EVERYTHING!!!!! I had pictures of my grandson on that phone and for all I know the person or people that have seen this could be pedifiles! I am absolutely aphauled that a verizon employee would do something so serious. I thought personal safety was supposed to be a high priority. I have no clue how many people have had access to my information thanks to him.
    I returned to the verizon store on September 18 and spoke with an employee by the name of >>removed<<. I explained the situation to him. He informed me that he would speak to his manager when he came in later that day and would have the manager contact me that day. I am STILL waiting for a call from the manager.
    On Thursday Sept 19 I contacted Verizon customer support on my phone. I spoke with a representative by the name of >>removed<<. I told her everything and she told me to go to verizon wireless.com and under the contact us link, file a complaint. Well I did exactly as she instructed and there is nowhere to file a complaint. I don't know what to do now. This is a complete outrage! How can a verizon store and employee be allowed to sell a phone that they knew to be broken ,and above, that lost or stolen. And worst of all, how can they just hand over all of my personal information to who only knows who?
    There has to be something that can be done...I just don't know what. I keep getting a run around from everyone. They stole my information!!! Please help!!
    >>Edited to comply with the Verizon Wireless Terms of Service <<
    Message was edited by: Verizon Moderator

    Also file a complaint with the Federal Trade Commission
    >>Post edited to remove discussion of moderation.  Please send a Direct Message to moderator or admin_moderator if you have concerns about moderation.<<
    Message was edited by: Verizon Moderator

  • Exit button not working on Personal Information DC

    Hi,
    The exit button in Personal Information ( Home Address & Phone ) DC is not working. The issue is when I click on Exit button the screen is getting refresh, but no action is taken place.
    Is the issue related to SPRO Configuration? Because the respective method is calling from FPM -fpm.navigate(wdThis.wdGetFcNavigationInterface().getNavigationTargetExitApplication());
    So I tried by writing following method, but when I click on Exit button from Edit & Review views, the page is opening in a new window instead of opening in a content area where as Overview page is opening in Content Area.
    WDPortalNavigation.navigateAbsolute
                              ("ROLES://portal_content/abc/hr/ess/iviews/com.abc.hr.ess.iview.area_personal_information",
                     WDPortalNavigationMode.SHOW_INPLACE,
                     WDPortalNavigationHistoryMode.NO_HISTORY,
                     null);
    Also I would like to know what are the configurations we need to do in SPRO with respect to ESS & MSS.  
    Thanks in advance to resolve the issue.
    cheers
    dev

    Create an alert with name close_alert write message of you choice give lable to button1 and button2 Yes and No respectively.
    On your exit button write below code
    declare
         al number;
    begin
         al:=show_alert('al_close');
         if al=alert_button1 then
              exit_form(no_validate);
         end if;
         end;Edited by: XeM on Apr 6, 2013 2:39 AM

  • How to hide fields of personal data in Personal information

    Hi Guru's,
    W.r.t subject, please guide me to solve my issue.
    System Configuration : SAP ERP 6.0, EHP 6,NWBC
    We are Implementing ESS / MSS  through NWBC and I have a requirement of hiding fields in Personal Information --> Personal Profile --> Personal Data
    Here I have a requirement of Hiding fields like 2nd Nationality,3rd Nationality, Birth Country etc... Please find the attached Screen for the same and requesting you to help me in achieving this requirement.
    Thanks in Advance.
    Rajeswara

    Hi Shankar,
    We have 3 clients in DEV system,
    Configuration and Testing clients are different systems.
    Portal connected to Testing client, we are using NWBC for Portal services. So here Portal link is not required as like EP.
    It would be highly appreciable, if u can help me Step by step process to achive my requirement (Hiding Mandatory fields of Personal data IT in Personal information services).
    Thanks InAdvance,
    Rajeswara.

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