Customizing Solman Workcenter

Hi,
In Solution Manager Workcenter (solman_workcenter) I create custom Queries in Change Management module, and I would like these queries to be available to other uses (all users within a role for instance)
Is there a way of doing this?
Or may be for publishing custom queries I need other different functionality in ChaRM that Im not aware of.
Iu2019d really appreciate the information.
thanks all.

Hi,
or alternatively you may want to visit this note on work center role assignment
1160651 Work Centers: How to Customize (Solution Manager)
You may also adapt the role menu to add or remove links which appear in
the "Related Links" area of the Work Center. You may add the following
items to the role menu:
    o URLs to any Web site.
    o SAP GUI Transactions in your Solution Manager System.
    o Web Dynpro or BSP applications in your Solution Manager System.
See the documentation of IMG activity "Assign Work Center Roles to
Users" for further information on role assignment, on how to create
composite roles, and on adapting the existing roles.
Also see the "Access with the Work Center" documentation in the SAP
Online Help:
http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1
1553f7/frameset.htm
Cheers,
Sh

Similar Messages

Is it possible to save LongText temporary (solman workcenter)?

Dear all
While we are typing LongText of Message in solman workcenter (Incident Management),
is it possible to save the LongText temporary?
For example, your boss want to take you lunch but you have not finished typing the LongText.
So it is convenient if we could save the LongText temporary and edit them later.
I need your advice.
Yours,

Hi,
I am not sure how good this will work or not; but you can give a try using the copying control mechanism. This should be able to copy the message completely to a new message when u create a new one from the existing one. Please refer the following IMG to find how to do this:
Customer Relationship ManagementTransactionsBasic Settings--Copying control for Business Transactions.
Rajeev.

Is it possible to copy message in solman workcenter (Incident Management)?

Dear all
Is it possible to copy message in solman workcenter (Incident Management)?
For example, we created a Support Notification (SLFN) message as follows;
【ID】                                80007000
【Priority:Text】               3:Medium
【Description】               Test001
【User Status】               In process
【Attributes】                   SM1_200
【Business Partner】    ABC                    etc...
And now we want to copy the above message.
(Say, ID would be 800070001 and all the other section is completely same as ID80007000)
Does anyone know that it is possible or not?
Yours,

Hi,
I am not sure how good this will work or not; but you can give a try using the copying control mechanism. This should be able to copy the message completely to a new message when u create a new one from the existing one. Please refer the following IMG to find how to do this:
Customer Relationship ManagementTransactionsBasic Settings--Copying control for Business Transactions.
Rajeev.

Connect external customer SolMan

Dear Colleauges,
as a VAR-customer we want to connect an external Customer-SolMan to our internal SolMan e.g. for replicating support desk messages. I know the scenario of connecting an external product to the SolMan service desk but in this case two SolMan should communicate among each other and our VAR-SolMan is used to forward messages to SAP.
Is this possible?
Thanks in advance

Hi Soon,
Please do the following steps to use the smdsetup script to switch the connection type to saprouter support.
1. Stop SMDAgent
2. Open a command prompt / terminal window in the script directory of the SMDAgent (e.g. /usr/sap/SMD/J98/script) and enter these commands:
a. smdsetup addsaprouter route:"/H/srhost"
b. smdsetup saprouterpass pass:"srpw"
3. If you use SP18, check the following troubleshooting section. The last property(smd.agent.connection.transport) must be added manually to the runtime.properties file. Starting with SP19, it is added automatically.
4. start SMDAgent
5. Go to Agent Administration to see if the agent is marked as connected (greentraffic light)
>>>
3.1.1 Troubleshooting
double-check in runtime.properties
(/usr/sap/SMD/J98/SMDAgent/configuration):
smd.agent.connection.saprouter=/H/srhost
smd.agent.connection.url=p4\://smhost\:50004
smdserver.connection.interval=30000
smdserver.connection.requiresAuthentication=true
smd.agent.connection.transport=SAPRouter
Check agent logs: P4.log, SMDSystem.log
Important: A known problem may lead to periodic disconnects of the
SMDAgent.
Please check SAP Note 1348549 for a fix.
Thanks
Vikram

Transfer EWA from Customer Solman to VAR Solman

Hi dear Gurus,
We need to have our customer's EWA in our Solution Manager, but due to network restrictions is not posible to send it directly. So we need this reports to pass from Customer's Solman to ours.
Is it possible and how to do this.
Kind Regards

Hi,
if you have at least a working RFC destination to customer's solman you can use report BDL_GET_SESSION_DATA to transfer the download of the customer's solman session to your VAR solman. But this is not working for automatic transfer (e.g. in background), therefore you have to create own functions..
Other way can be the setup of automatic mail notification in customer solman to deliver newly created EWAs to your VAR mail-account.
As far as I know, SAP does not yet support the forwarding of session data from one solman to another.
Regards, Richard

Alert appearing in solman workcenter twice

Hi all,
I am getting single alert for filesystem TWICE in solman_workcenter System monitoring alert inbox. Checked most of the things, email notification, which I assume is triggered from RZ20 is working fine. ie. receiving email only once. Also alert is coinfigured only once in DSWP. Any suggestions?
Thanks in advane.

Hi
Not very much sure what are you referring to here.
But based upon the partner function procedure assigned to transaction type you get the list of partner in the ticket
so if you have z transaction type with all partners so you are getting the entire set of partner including z and standard
so decide as per requirement which one you want and then enhance the z partner profile and further assign it to custom transaction type
regards
prakhar

Solman Workcenter BI RFC Error

Hi All,
I am getting an error "*There is no RFC destination for BI system DSM client 001*" while I am clicking on "Configure IT Performance Reporting".
I have configured the RFC also in the client where I am running Work center and after clicking on display help
"There is no RFC destination for BI sytem DSM client 001
Message no. WBA_CCMSBI010
There must be an RFC destination of type 'Trusted' or 'Logon' for the BI client, in the list of Solution Manager RFC destinations, to be able to set-up or configure. In 'Trusted' destinations, the same user must also be in the BI client, for the destination to be able to be used.
There is no RFC destination for the BI client.
Create an RFC destination or create your user, with the roles SAP_BW_CCMS_SETUP and SAP_PI_CCMS_SETUP, in the BI client.
Please help
Thanks,
Kamal

Dear Kamal Bhargava,
did you enter the Trusted RFC in the SMSY? SolMan is looking here to find the trsued RFC, it is not sufficient to create a trusted RFC it in SM59.

Accepting Deviations & Closing Customer Demand Issue

Hi all,
A customer that works in both ft and meters constantly has rounding issues on various documents. In particular, on the outbound process during the pick task they will round the actual quantities when they enter them and post/save the task. This typically leaves small deviations that require them to 'Accept the Deviation' from outbound logistics --> Work view.
However, the issue is that the deviation amounts are not clearing from Customer Demand. They remain open with release status ' partially released' & delivery status 'in process'...& if we try to 'force or cancel the confirmation' within the customer demand workcenter...we get an alert message that:
"Item XX Partially Released; confirmation of released part frozen."
What is the proper way to clear these deviation amounts manually from Customer Demand, so that the status's become 'released' & 'finished' (so that these items are no longer hung up in customer demand)...& is there a way to automatically configure the system to do this, so that it doesn't have to be done manually each time a deviation is accepted (which is a lot in this customer's case)
*Clarification: This problem is the same whether we use the 'Accept Deviation' or 'Accept the Deviation and Reject Open Quantities' option.
any help would be greatly appreciated,
thanks
-Ben

Hi Jim,
Do you mean just return to the original sales order and add a 'Reason for Rejection' for that particular line item...yes this can be done I suppose (& it will clear the customer demand). But this will become pretty tedious if they constantly have deviations...each time they accept the deviation they will always have to return to the original sales order & reject the individual line item. Do you know of any way to automate this process so deviations are automatically closed out / cleared from demand?
thanks a lot,
Ben

Is Test Management available in Solman 7.1 SP5

Hi experts,
We have Solman 7.1 SP5 installed , and trying to explore more into E2E Testing.But i couldnt find "Test Management" in solman Work Center.
Is Test Management available in Solman 7.1 SP5 ? if yes , How can can get it visible/access in Work Center ?
Appreciate your help
Regards,
KK

Hi
Solman workcenter are not visible even if you have SAPALL as workcenter roles are separate and need to be assigned separately.
Kindly assign below 2 roles to your users
SAP_SMWORK_BASIC Work Center: Basic Authorization Objects
SAP_SMWORK_ITEST Work Center: Testing Management
above will show you the workcenter tab
you can check details in the security guide for other authorization roles
https://websmp102.sap-ag.de/~sapidb/011000358700001180952012E.PDF
Thanks
Prakhar

Workcenter message not picking contract

Hi All,
I am working solman 7.0 configured incident management serives desk and support notification messages are getting logged from ECC to Solman workcenter along with contract determination . But as we know message can be logged directly from workcenter while i am logging from workcenter contract determination not happening .
Regards
subbaraju

Hi samantha,
              I installed Solman7.0 Ehp1, sucessfully finished after i configured SAPROUTER, MOPZ,SERVICE DESK, Now i am activating SOLMAN_WORKCENTER, unfortunately could not displaying " I activated "AGS*" related all the services above 25 services. but page could not displaying
then check all the services for "TEST SERVICES" this also "CONNECTION TIME OUT ERROR showing"
          1. smicm t-code value is 6000 there.
          2. I activated all the servies also
          3. added roles also 3 roles.
anybody giveme solution please.

Logout button in Solution Manager Workcenter

Hi,
We are configuring Solman workcenter. There, we didn't found any LOGOUT button.
Because of this if we login by one user and closes the browser to close workcenter, the session is not automatically killed but rather when we again hit the same workcenter link in the browser it opens with the previous user session only.
Has anyone came across this??

Hello sir Kumar,
i'am on the same way as you, some days ago i found that note:
1644898 - Solution Manager: How to change page when log off from CRM_UI
the title is related to CRm but inside documentation you can see that the afected component is "SV-SMG-SUP Service Desk / Incident Management".
i can't find time for try that correction but is only way that i found to standard management on logoff from workcenters.
if i get more information when i find time to test on my systems i will update that forum.
regards:
Luis

E2E BI HOUSEKEEPING

Hello,
In our solman 7.1 system the job E2E BI HOUSEKEEPING finished but the spool has different errors & there st22 dumps too.
Found this note 1844955 but my question is :
1. We have not been using End to End analysis tab in solman workcenter tcode -> root cause analysis so is this job still necessary to run in solman ?
2. If not, its been running for a while what would be the affect of un-scheduling the job now ?
3. Do I have to carry out any steps to check if doesn't affect any steps in solman or connected systems ?
Spool Errors :
Target Infocube: 0DB4_C04D
Source Infocube: 0DB4_C04H
Destination    : NONE
Aggregator     :
E2E_HK_AGGREGATE_MDX
Delta          :         90
HK: Calling SMD_HOUSEKEEPER at NONE
HK: Cube aggregation: SMD_HK_AGGREGATE_MDX
HK: Error detected by SMD_HK_AGGREGATE_MDX
HK: Status :     3-
HK: Message:
Target 0DB4_C04D does not exist
Runtime [s]:   0
Target Infocube: 0ORA_C03D
Source Infocube: 0ORA_C03H
Destination    : NONE
Aggregator     :
E2E_HK_AGGREGATE_MDX
Delta          :         90
HK: Calling SMD_HOUSEKEEPER at NONE
HK: Cube aggregation: SMD_HK_AGGREGATE_MDX
System Failure:
Time limit exceeded.
Runtime [s]:      17.985
ST22 ( two dumps)
Category
ABAP Programming Error
Runtime Errors
DBIF_RSQL_TABLE_UNKNOWN
ABAP Program
SAPLRSDRD
Application Component BW-BEX-OT
Date and Time
03/19/2014 05:31:31
Short text
A table is unknown or does not exist.
What happened?
Error in the ABAP Application Program
The current ABAP program "SAPLRSDRD" had to be terminated because it has
come across a statement that unfortunately cannot be executed.
What can you do?
Note down which actions and inputs caused the error.
To process the problem further, contact you SAP system
administrator.
Using Transaction ST22 for ABAP Dump Analysis, you can look
at and manage termination messages, and you can also
keep them for a long time.
Error analysis
A table is referred to in an SAP Open SQL statement that either does not
exist or is unknown to the ABAP Data Dictionary.
The table involved is "/BI0/F0ORA_C02D" or another table accessed in the
statement.
Category
ABAP Programming Error
Runtime Errors
TIME_OUT
ABAP Program
SAPLRSDRD
Application Component BW-BEX-OT
Date and Time
03/19/2014 05:30:23
Short text
Time limit exceeded.
What happened?
The program "SAPLRSDRD" has exceeded the maximum permitted runtime without
interruption and has therefore been terminated.
Thanks
Shradha

Hi Shradha,
E2E BI HOUSEKEEPING is must run job in solution manager. it is actually needed for your BI house cleaning.
1. We have not been using End to End analysis tab in solman workcenter tcode -> root cause analysis so is this job still necessary to run in solman ?
In 7.1, there is no dedicated guided concept for RCA, if you have done managed system configuration iteself, most of the extractors were active for the system, the data collection and storing to BI has started. You must have this housekeeping job. Recently solution manager has UPL integration too. All these features would go long term if you have proper housekeeping activity scheduled. hence please make this job running without fail.
2. If not, its been running for a while what would be the affect of un-scheduling the job now ?
3. Do I have to carry out any steps to check if doesn't affect any steps in solman or connected systems ?
This is the independent job, will not affect any other scheduled jobs.
Refer my blog How Is The Health Of Your SAP Solution Manager BI Content? and the sap note 1480588 - ST: E2E Diagnostics - BI Housekeeping - Information
Please check
Thanks
Jansi

Service Desk : ZMIN tickets do not listed in Worklist menu of CRM_UI

Hi experts,
I am customizing SolMan ITSM. I created ZMIN as a copy of SMIN, in the CRM_UI interface when I try to list all tickets assigned to me in the Worklist section, I get only SMIN ones.
In the section Incident Management -> Incidents I can list all ZMIN tickets. How can I do to get the same transaction type (ZMIN) in the Worklist section. I want to list
- tickets assigned to me
- tickets assigned to my team
- tickets reported by me
Thanks a lot,
Rachid

Hi experts,
>
> I am customizing SolMan ITSM. I created ZMIN as a copy of SMIN, in the CRM_UI interface when I try to list all tickets assigned to me in the Worklist section, I get only SMIN ones.
>
> In the section Incident Management -> Incidents I can list all ZMIN tickets. How can I do to get the same transaction type (ZMIN) in the Worklist section.
Hi, Rachid.
Tell me please, can you create ZMIN-tickets or you can only display them? If so, check the assignement and authorizations of CREATOR role.
> - tickets assigned to my team
Also to see tickets assigned to your team, you should create an organizational structure and assigne yourself and you colleagues to the corresponding group.

EWA Report do not generate ..

Hi ,
The early Watch Report is not generated. I have checked every thing , rfc are working fine and services are activated also. Created a new Refresh Session using Sdccn In my satellite system. BUT i can not see the job SM:EXEC SERVICES executing in Solution manager. I have manually scheduled this job but it is not released . i think this can be the reason..
Solman is ST25
Rtcctool prerequisite are done in solman and in r/3 system
Please Help..!!!
Thanks ,
Neel

Hello Neel,
for this answer I expect that EWA has worked in the past times because I had a similiar issue at a customer solman. The problem was a syntax error in a file updated via ags_update.
/1AGS/IEA_SWCM_____________003
Name of the include:
/1CAGTF/IF000180
Include was inserted in /1CAGTF/IF_LOGFUNC_000500
inserted code:
    Includes belonging to Logical Function
    CMO_EWA_TRANSPORT_MGMT:
    INCLUDE /1CAGTF/IF000170.
    INCLUDE /1CAGTF/IF000171.
    INCLUDE /1CAGTF/IF000180.
Maybe you are facing the same problem...
Basti

Unknwon error in diagnostic log

Hello everyone,
There is an error in oim diagnostic log.
ı caaanot resolve it?
I cannot understand what does it mean.
Error :
<Oct 2, 2013 10:16:30 AM EEST> <Error> <oracle.iam.platform.context.ContextManager> <BEA-000000> <IAM-0030007
org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.
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    at oracle.xml.parser.v2.XMLError.flushErrors1(XMLError.java:287)
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    at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:355)
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    at oracle.xml.jaxp.JXDocumentBuilder.parse(JXDocumentBuilder.java:155)
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    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
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    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
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    at com.thortech.xl.ejb.interfaces.tcDataBase_dco355_tcDataBaseRemoteImpl.isOpenx(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor5578.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.invoke(RemoteBusinessIntfProxy.java:85)
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    at com.thortech.xl.ejb.interfaces.tcDataBaseDelegate.isOpen(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor1199.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
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    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
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    at $Proxy346.isOpen(Unknown Source)
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    at com.thortech.xl.dataaccess.tcDataBaseClient.close(tcDataBaseClient.java:349)
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    at com.thortech.xl.server.tcDataBaseClient.finalize(tcDataBaseClient.java:43)
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    at jrockit.memory.Finalizer$4.run(Finalizer.java:186)
    at java.lang.Thread.run(Thread.java:662)
>
<Oct 2, 2013 10:16:30 AM EEST> <Error> <XELLERATE.JAVACLIENT> <BEA-000000> <Class/Method: tcDataBaseClient/getInterface encounter some problems: RuntimeException encountered. Reconnecting!
java.lang.NullPointerException
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    at sun.reflect.GeneratedMethodAccessor1200.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34)
    at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
    at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
    at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
    at $Proxy342.isOpenx(Unknown Source)
    at com.thortech.xl.ejb.interfaces.tcDataBase_dco355_tcDataBaseRemoteImpl.__WL_invoke(Unknown Source)
    at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
    at com.thortech.xl.ejb.interfaces.tcDataBase_dco355_tcDataBaseRemoteImpl.isOpenx(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor5578.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.invoke(RemoteBusinessIntfProxy.java:85)
    at $Proxy345.isOpenx(Unknown Source)
    at com.thortech.xl.ejb.interfaces.tcDataBaseDelegate.isOpen(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor1199.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at Thor.API.Base.SecurityInvocationHandler$1.run(SecurityInvocationHandler.java:68)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
    at weblogic.security.Security.runAs(Security.java:41)
    at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(weblogicLoginSession.java:52)
    at Thor.API.Base.SecurityInvocationHandler.invoke(SecurityInvocationHandler.java:79)
    at $Proxy346.isOpen(Unknown Source)
    at com.thortech.xl.client.dataobj.tcDataBaseClient.getInterface(tcDataBaseClient.java:364)
    at com.thortech.xl.dataaccess.tcDataBaseClient.close(tcDataBaseClient.java:349)
    at com.thortech.xl.server.tcDataBaseClient.close(tcDataBaseClient.java:62)
    at com.thortech.xl.server.tcDataBaseClient.finalize(tcDataBaseClient.java:43)
    at jrockit.memory.Finalizer.doFinalize(Finalizer.java:29)
    at jrockit.memory.Finalizer.access$300(Finalizer.java:12)
    at jrockit.memory.Finalizer$4.run(Finalizer.java:186)
    at java.lang.Thread.run(Thread.java:662)
>
<Oct 2, 2013 10:16:30 AM EEST> <Error> <XELLERATE.DATABASE> <BEA-000000> <Class/Method: tcDataBaseClient/close encounter some problems: AOP configuration seems to be invalid: tried calling method [public abstract void com.thortech.xl.ejb.interfaces.tcDataBaseExtended.closex(java.lang.String) throws com.thortech.xl.orb.dataaccess.tcDataAccessException] on target [weblogic.rmi.internal.activation.ActivatableCollocatedRef - hostID: '-2884570118560684408S:10.11.91.119:oim_domain:oim_server1', oid: '1385', channel: 'null' aid 1547724072505312566]; nested exception is java.lang.IllegalArgumentException: java.lang.ClassCastException@16f1d757
org.springframework.aop.AopInvocationException: AOP configuration seems to be invalid: tried calling method [public abstract void com.thortech.xl.ejb.interfaces.tcDataBaseExtended.closex(java.lang.String) throws com.thortech.xl.orb.dataaccess.tcDataAccessException] on target [weblogic.rmi.internal.activation.ActivatableCollocatedRef - hostID: '-2884570118560684408S:10.11.91.119:oim_domain:oim_server1', oid: '1385', channel: 'null' aid 1547724072505312566]; nested exception is java.lang.IllegalArgumentException: java.lang.ClassCastException@16f1d757
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:315)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:198)
    at $Proxy350.closex(Unknown Source)
    at com.thortech.xl.ejb.interfaces.tcDataBaseDelegate.close(Unknown Source)
    at com.thortech.xl.dataaccess.tcDataBaseClient.close(tcDataBaseClient.java:350)
    at com.thortech.xl.server.tcDataBaseClient.close(tcDataBaseClient.java:63)
    at com.thortech.xl.server.tcDataBaseClient.finalize(tcDataBaseClient.java:43)
    at jrockit.memory.Finalizer.doFinalize(Finalizer.java:29)
    at jrockit.memory.Finalizer.access$300(Finalizer.java:12)
    at jrockit.memory.Finalizer$4.run(Finalizer.java:186)
    at java.lang.Thread.run(Thread.java:662)
Caused By: java.lang.IllegalArgumentException: java.lang.ClassCastException@16f1d757
    at sun.reflect.GeneratedMethodAccessor1275.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:198)
    at $Proxy350.closex(Unknown Source)
    at com.thortech.xl.ejb.interfaces.tcDataBaseDelegate.close(Unknown Source)
    at com.thortech.xl.dataaccess.tcDataBaseClient.close(tcDataBaseClient.java:350)
    at com.thortech.xl.server.tcDataBaseClient.close(tcDataBaseClient.java:63)
    at com.thortech.xl.server.tcDataBaseClient.finalize(tcDataBaseClient.java:43)
    at jrockit.memory.Finalizer.doFinalize(Finalizer.java:29)
    at jrockit.memory.Finalizer.access$300(Finalizer.java:12)
    at jrockit.memory.Finalizer$4.run(Finalizer.java:186)
    at java.lang.Thread.run(Thread.java:662)
>
<Oct 2, 2013 10:16:30 AM EEST> <Warning> <XELLERATE.ACCOUNTMANAGEMENT> <BEA-000000> <com.thortech.xl.dataaccess.tcClientDataAccessException: >
Thanks.
Best regards.

Hi Sri,
I have solman 7.0 ehp1.
I am using solman workcenter.(t-code DSWP-->goto->solution manager diagnostic),it starts a browser.
There when try to select diagnostic setup option it throws error.
I have installed SMD on both SOLMAN and managed system.
I have given sap_all authorization to the user i am using,even then it is givig error
I ahve to setup diagnostic for java system.
Regards,
Manish

Customizing Solman Workcenter

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