Customizing Toolbar in Mail

How do I customize the toolbar in 'Mail'? The program won't let me customize any of the toolbars. I followed the directions to no avail. What's up with that? Is something blocking me from making any changes?
Thank you,
Mike

Hi,
If you are in Mail version 1.3.11 it should go like this:
With Mail open go to View on the Menu Bar, Click it,
Down to *Customize Toolbar...*, Click it,
A Drop-Down screen shows and from there you just [Click, hold and move, the Icons] you want TO The Tool Bar on the Mail Program, you can place them where you want them also.
When you are finished, click 'Done'... that's all there should be to it.
Remember, you move the icons to the REAL Mail program Tool Bar, not the one showing on the drop-down screen menu.
Bo

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