CVP - SIP Server Groups and Redundant SIP Proxy (CUPS)

I am migrating from a CVP 7 + UCCE 7.5 solution which uses srv.xml files on the CVP servers to implement redundancy
from CVP to the SIP Proxies (which are CUPS based).
In the new CVP 8.5 + UCCE 8.5 solution, I am trying to set up equivalent redundancy, which
is now done via Server Groups.
The solution is geographically diverse, with one CVP server + a CUPS server (publisher) at Site1,
and the second CVP + CUPS server (subscriber) at site 2.
Previously (on CVP 7), I was able to configure each CVP server so that its priority was to use the CUPS server at its
"local" site. Hence there were 2 different srv.xml files, one for each CVP server.
To configure this in CVP 8.5, I would need 2 SIP Server groups, to give each CVP a group
configured to prefer the "local" CUPS server. But when I configure a SIP server group(s) pointing to CUPS, I seem to be only able
to get one single Server Group to work. That single Server Group only works if the server group name
matches exactly the Domain Name configured in CUPS. Since CUPS' Domain name is a single cluster wide name,
I can get only one Server Group working, not the two that I need.
So, where am I going wrong?
Regards.

Fairly new to CVP and had a question about how to configure the dialed number patterns so they point to more than 1 CUCM. My environment doesn't have a SIP Proxy or DNS Srv. That said, I tried to create as what was mentioned above - SIP Serve Group with 2 CUCM Subs then have a dialed number pattern point to it. However, when I initiate a call to an ICM script and eventually hit an agent, it flips between ready and reserve. When I change the dialed number pattern to point to a specific CUCM, it works fine. Followed all the aobve recommendations as well. Any idea how to make this work? Hoping I'm just missing something here...

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SIP Options PING (CVP SIP Server Groups - Heartbeat)

The CVP Operations Console has a feature to enable SIP ping Options.
If you configure a SIP server group and enable heartbeats, the CVP Call Server sends a SIP ping option ever X seconds.
We have a SIP Server group for the CUCM servers and a group for the VXML Gateways.
The Cisco CUCM replies with a SIP 200 OK to these SIP 'ping' Options.
However the VXML Gateway does not. Does anyone know why not and if its possible to enable a gateway to reply to these SIP options?
Below is documentation on how to configure the Cisco Gateway to SEND ping options, but we don't that. We just need it to reply to the Ping OPTIONS sent by CVP.
For calls that originate from CUCM to CVP, they need to use the VXML Gateway SIP server group, (as it cannot route to the originator for VXML treatment).
http://www.cisco.com/c/en/us/td/docs/ios/voice/cube/configuration/guide/vb_book/vb_book/vb_9321.html
See screen shot where you can see replies from the CUCM servers (.200, .201) but NOT from VXML Gateway (.250).
Regards,
Gerry

Hello Gerry,
You may need to enable the SIP Traces in the voice Gateway and have a look how exactly gateway is processing and why 200 OK is not sent.
Can you share the IOS Version on the Gateway ?
Look at the below link and list of Resolved Caveats in 15.2(4)M, one of the caveat looks like your scenario. But i would recommend first look into Sip traces.
http://www.cisco.com/c/en/us/td/docs/ios/15_2m_and_t/release/notes/15_2m_and_t/152-4MCAVS.html
CSCtx79318
Symptoms: OGW fails to send 200 OK response for OPTION.
Conditions: The symptom is observed with 200 OK response for OPTION in Cisco IOS interim Release 15.2(02.16)T.
Workaround: There is no workaround.
Regards,
Senthil

BI Server group and Presentation Services group

Hi Experts,
I've created a BI Server group and a Presentation Services group - both named 'Reporting Superuser'.
Next I've created a user (User_1) in the BI Administration tool and added the user to 'Reporting Superuser'.
The Presentation Services group 'Reporting Superuser' has full control on the right folders and the corresponding dashboards.
I haven't added User_1 to the Presentation Services group 'Reporting Superuser'. According to the documentation that shouldn't be necessary.
Unfortunately when I log in using User_1, I don't see any of the dashboards User_1 should have access to through the group membership.
Is there anything I might have missed?
OBIEE Version 10.1.3.4.1.090414.1900
Thanks for your help
Regards
Andy

First check whether user is assigned with that particular group after logging in..
log in to presentation service with that user and go to my account.. and check for following:
Group Membership
This list shows the groups to which you belong.
Group1
Group2
check whether that user belonged group is there in that list or not...

CVP: using the Gatekeeper and the SIP Proxy, why? VXML gateway and the ingress gateway communication?

Hi All;
I am actually keep asking with my self, why to use gatekeeper or SIP proxy when deploying the CVP solution, why not to use the Call Manager? Is it because that the concept built on SIP and H323 so call manager can not handle these kind of operations as call manager is supporting MGCP?
From the other side, what kind of trunk or protocol of communication method is used between the ingress gateway and the VXML browser?
Any advise?
Regards
Bilal

The main reason is not all who deployed ISN/CVP in the past use Call Manager as the PBX.
CVP is a powerful solution that covers many deployment scenarios. Its ability to integrate with legacy switches has been very important in the past, and although as we move forward, these types of deployments will probably become fewer, the independence of CVP on Call Manager remains a cornerstone of the design.
I'm glad it was built that way. Look at some of the other deployment models (like Call Director) in the CVP Guide.
It's not because Call Manager supports MGCP - you don't need to have any MGCP gateways in your Call Manager deployment. You could have all H.323 gateways and manage the dial plan on the gateways with a gatekeeper. Or use SIP.
The ingress gateway does not talk to the VXML server - the VXML gateway does.
In a branch office design, these are one and the same; but that's not the fundamental architecture. The IOS on the VXML gateway runs a voice browser (I guess you could call this a VXML browser). It uses HTTP to send and receive information (VXML documents) from the VXML server - whether this be the CVP Call Server or an external VXML server (like what was brought in-house with the Audium acqusition - the Cisco CVP VXML Server).
Regards,
Geoff

AP groups and redundancy

Is it possible for APs to failover between controllers when AP groups are in use? I have seen separate documentation on AP groups and AP failover but nothing that says how to implement both at the same time.
I have tried to work it out but when I created the group on the back up controller I am not able to add the AP to the group as it is not asociated to it.
Has anyone else come across this or have any ideas?
We are currently using 4400 controllers running 5.2.

Are your controllers in the same mobility group? (Controller|General|Default Mobility Name)
You can also check under Controller|Mobility Management|Mobility Groups to see if other controllers are set up to exchange Mobility Management info.
If you are in the same Mobility Management group then when failover to another member/controller in that group occurs and the AP Group name is the same on both controllers the APs should automatically join that AP Group name on the controller they failed over to.
Our implementation (still in the early stages) includes 8 WiSMs Controllers that are in the same Mobility Management group and will fail across campuses if we lose a WiSM module or chassis.
We will be using smaller controllers (4402's) at remote sites with their own Mobility Name. That is to prevent constantly exchanging client info with other controllers over wan links. If/when those failover to the main campus they will wind up being in the AP Group default-group on the WiSM environment.

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How to setup "Server Groups" in RSPC (process chains)?

I'm a BASIS person working with our BI group on setting up their loads to only run on the application servers. If you don't define a host in RSPC, it will always run on the database server. We don't want to specific one host in case that server has issues. How can we setup the "server group" so we can use all our application servers for these process chains. It doesn't seem to use the SMLG logon groups we defined already.
Thanks in advance!

I have setup the load balancing in the RFC, but for these jobs that are submitted via RSPC, they don't look at the SMLG parameters, they just always pick the database server. We can specify one host (other than the database server) in RSPC similar to SM36, but we were trying not to do that so in case that server is down, these jobs wouldn't fail.
I thought we could setup a "server group" and assign our 3 application server to them that way they would never fail if one is unavailable and it would keep them off the database server.

How to assign values to server group when you parallelly client-copying

Hello all,
I'm now trying to create server group.
Currently, I use serial process, or default settings, when client-copying.
But I want to implement this in parallel processes.
Due to this, I have to create server group and assign a lot of values to something I don't know!
I want to create a server group, but don't know how to assign values to ones like "Max. requests in queue", "Max. no of logons" and so on.
Could you please advise me how to allocate values to the resourses shown below;
Advanced : 1 *I think "1" is the flag for advanced settings
Max. requests in queue
Max. no. of logons
Max. disp. of own logon
Max. no. of WPs used: *should be the total of SM50, I guess
Min. no. of free WPs
Max. no. of comm. entries
Max. wait time
thanks in advance,
Hozy

Hi,
Would you check this [Parallel Processes |http://help.sap.com/saphelp_sm32/helpdata/EN/e8/df959834ac11d586f90000e82013e8/frameset.htm] and [Parallel processes FAQ|http://www.saptechies.com/ccinfo-parallel-processes-faq/] i hope will get some hint.
Regards
Mohan Rao

Server group management

Hi,
When setting up an architecture where servers should be accessible only to a subset of the platform's users, e.g. geographically dispersed installations, SAP has always said to use server groups and assign the content (i.e. the reports) to the corresponding server group.
Example:
Reporting databases are deployed in Belgium and France
2 hosts containing processing servers are installed in each of those countries
Reports are restricted to one of the two server groups
While this setup works fine for existing reports, what do you do with ad-hoc reports? E.g. a user creates a new Web Intelligence report against a universe that pulls data from the database in Belgium. As far as I can tell, there's no way that you can make that report use the processing server in Belgium. Instead, it will randomnly use a processing server that's available to handle its request.
Also, using server groups this way requires your users to set the processing server after they save the report for the first time, or create custom code based on the SDK that will assign the server group.
I've run into the same problem with deployments where there's a requirement to have processing servers dedicated to departments. As far as I can tell, there's no way to do this as there's no link between user and server (i.e. it's not possible to define which users or user groups have access to a server group).
I was hoping the multi-tenant feature in BI4 would provide some way around this, but it seems that's not how it works.
Any input regarding this type of setup is very welcome! Thanks.
Kind regards,
Kristof Speeckaert

Hi,
Thanks for your input.
I tried this in the past, but just to be sure, I did the following setup again (BI4 SP05):
Created two servers groups
Server group 1:
WebI Processing Server 1
Connectivity Adaptive Processing Server
WebI Adaptive Processing Server
Server group 2:
WebI Processing Server 2
Connectivity Adaptive Processing Server
WebI Adaptive Processing Server
Created one user group with one user in it
Denied access to server group 1 for the test group
The user group has full application and content rights
Scenario:
Logged on using the BI Launch pad
Opened and refreshed a sample WebI document
Brought the Webi Processing server in group 2 downOnly the WebI processing server in group 1 is up and running and the user group has no access to this server group.
Logged out and in again
Opened and refreshed the same sample document
Based on your suggestion, I shouldn't have been able to open nor refresh the sample document in step 5, however it worked without a problem.
This would mean that granting/denying users access to servers/server groups does not prevent them from using the server, in this case for opening and refreshing a WebI document.
Here's the relevant paragraph regarding server group access rights from the Administrator Guide:
You can use rights to grant people access to servers and server groups, allowing them to perform tasks such as starting and stopping servers.
If your server team needs to perform regular server maintenance tasks that require them to shut down and start up servers, you need to grant them rights to the servers. You may also want to delegate SAP BusinessObjects Business Intelligence platform server administration tasks to other people. Or you may want different groups within your organization to have control over their own server management.
Judging from this information, assigning rights to server groups should be used from administrative access to the servers, not to decide who get to use the server from an end-user perspective. The latter should be done by assigning server groups to documents/reports. However, this leaves us with the same problem when dealing with ad-hoc reports.
Kind regards,
Kristof Speeckaert

Imported Crystal Reports from CE10 with specified server group problem

We have Crystal Reports on a CE10 Environment where we have assigned and scheduled them to different server groups in order to throttle workload and maintain customer service levels. When importing these reports to BO XI 3.1, it appears to bring over the server group with the report (it's visible in the CMC) but when a normal user goes to do a schedule on the report in InfoView, it fails, unless they go to the Scheduling Server Group' area on the report schedule options and select 'use first available server'. All of the other options were greyed out. If I log in as an account that is the member of the 'Administrators' group, it shows the option 'Only user servers belonging to the selected group'. Am I missing a permission/security setting? The user doing the scheduling has the 'Schedule' security profile on the report.

Must grant user rights to view server groups and servers in order to allow for scheduling to specific server groups or servers

Creating server group for scheduling Webi report

Hi All,
I have 33 scheduled reports running in my BO 4.1 environment.
I want to split this in 3 groups and create server group to run specific job.
To achieve this what should I have to do ?
In group one what server and services should be there to run my schedule successfully ?
I thought of cloning server but my research says it is not good practice. Can someone please guide me with this ?

Please share the details regarding web intelligence report based on BW data or based on Universe (RDBMS) because in both the case Adaptive Processing Server configuration is change.
For BW Data Source below is the details regarding Adpative processing Server:
<Node_Name>_SIA.APSCORE
Services:
Auditing Service, Platform Search Service, Security Token Service, TraceLog Service, Translation Service
<Node_Name>_SIA.APSFEDERATION
Services:
Auditing Service, Data Federation Service, TraceLog Service
<Node_Name>_SIA.APSLCM
Services:
Auditing Service, Lifecycle Management ClearCase Service, Lifecycle Management Service, TraceLog Service, Visual Difference Service
<Node_Name>_SIA.APSMonitoring
Services:
Auditing Service, Monitoring Service, TraceLog Service
<Node_Name>_SIA.APSPublishing
Services:
Auditing Service, Publishing Post Processing Service, Publishing Service, TraceLog Service
<Node_Name>_SIA.APSWebi
Services:
Auditing Service, DSL Bridge Service, Rebean Service, TraceLog Service, Visualization Service, Web Intelligence Monitoring Service
<Node_Name>_SIA.BexWebApplication
Services:
Auditing Service, BEx Web Applications Service, TraceLog Service
<Node_Name>_SIA.MDAS
Services:
Auditing Service, Multi Dimensional Analysis Service, TraceLog Service
For Job Server:
Adaptive Job Server:
<Node_Name>_SIA.AJSWebi
Services: Web Intelligence
Add all above services in Server Group and assign to web intelligence report based on BW Data and check the status.
Thanks,
Daya

Server Side Trust - Server Group

Hi,
One of the steps to create publications / server side trust (as per SAP Press BO and BW Integ book) is to create a Server Group and add certain services to it. It says that the Destination and Publication Job Server should be added. I dont have them - will that be a problem?
Thanks

Hi,
They dont seem to exist so I am guessing I will have to create them myself?
Could you or someone please confirm that the following selections should be made when creating the servers:
DESTINATION JOB SERVER - Service Category: Core Services, Service: Destination Delivery Scheduling Service
PUBLICATION JOB SERVER - Service Category: Core Services, Service: Publication Scheduling Service
Also, do I need to include any of the additional services when creating the servers?
Many Thanks
Edited by: Leo on Apr 20, 2011 10:03 AM

Server Group

In SM14 under the TAB Server groups, how does SAP use this information with regrads to updates?
We have 18 servers, one of which is the DIA UPD ENQ BTC SPO ther rest are DIA UPD BTS and UP2. 8 servers including the one with the ENQ are listed in a Server group and 10 application servers are not assigned.
How does and will SAP use this configuration for updates and other reasons?

Hi,
the purpose of update groups is described in [SAP documentation|http://help.sap.com/saphelp_nw04/helpdata/en/e5/de872335cd11d3acb00000e83539c3/frameset.htm] which can be easily searched using search box on SDN (top right corner).
Cheers

URGENT: Allocating server groups to a particuler user/user group

Hello All,
Can we allocate a particuler server group to a a particuler user/user group? If yes, could you tell me how? We are using BO 4.1.
A prompt reply will very much be appreciated.
Thank you.

Yes - you can, but ONLY for scheduling reports.
you can create a server group and then while scheduling a report - there is an option "schedule for" here you can specify the intended group name and there is also an option called "Scheduling Server Group" so you can select the server group created - this way, you can set a schedule to run for a particular group/user and have the group/user to use specific servers in a server group that you created.
Hope this helps.
Message was edited by: Rahul Verma

BOXI3.1 How to dedicate server groups to select Webi reports?

We have a select number of Webi reports that we would like to always run on a specific server group which consists of a number of WebIntelligenceProcessingServer(s). I can get this to work fine by 1) setting up the server group 2) Specifying that server group in the "Default Settings" of a Webi report using the CMC 3) scheduling the report and viewing the latest instance. However I can find no way of stopping all other Webi reports in the system from running on that same server group.
Anyone know how to set a server group up so that it only processes specific reports and not ever report in the entire BO XI repository?
Thanks,
George

I have set up a little test on my BOE 3.1 SP3 system and have found the following:
2 server group: SDKNO and SDKYES
4 WEBI Server (2 ADP and 2 WPS)
Have given SDKNO a set of WEBI servers and have given SDKYES the other WEBI servers
Created 2 user group SDKNO and SDKYES
Have set SDKNO group to have NO acess to SDKYES and full control to SDKNO have set SDKYES group with full control to SDKYES and No Access to SDKNO
Have created and schedlued webi reports as a user that should have NO access to the SDKNO server group and reports will still use the SDKNO servers.
I have gone one step further and set security directly to the servers as opposed to the server group and still a member of the "SDKNO" group can use the "SDKYES" servers.
Apperantly there does not seem to be a way to isolate servers based on group membership.
What does this mean to you?
Basically, if you want to use serve groups and you want to ensure that no "other reports" use any available server then all reports MUST be assigen to a only use a specific server group as, if this is not set, the "use first avaialble" option will come into affect and trump any server group security settings that have been set up.

CVP - SIP Server Groups and Redundant SIP Proxy (CUPS)

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