Cyan color won't print

I printed about 20 photos and color was great. Suddenly the the color went bad. Printed a test page and Black, Yellow and Magenta were perfect but the Cyan was missing completely. All ink levels were at 50% or better, Cyan was about 80%. Printhead status was listed as "good". Cartridges are all HP. Problem occured while printing on Kodak Easy Share, Later tried on Photoshop and Microsoft Word with same results. Help would be much appreciated.
roger232
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Hello @roger232 , Welcome to the forums!
I read your post about the "Print Quality" issues you have been facing with your Officejet 8000, and I wanted to reply to you with my suggestions.
I would recommend troubleshooting using the guide I posted for you below. The cartridges seemed to sound okay to me personally however, the problem could be with the printhead(s), and this is still possible with a good reading from them (as you mentioned). Give the steps a shot and if the problem continues, give us a call directly to discuss your printer options with HP. I will leave contact information below as well!
Troubleshooting Print Quality Issues
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Tuesday, thanks for posting in the community!
R a i n b o w 7000I work on behalf of HP
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