Cyan ink will not print.

My Officejet Pro 8000 wireless suddenly stopped printing Cyan (blue) without warning. No "low ink" light, no printhead error messages, nothing. I replaced the ink tank, and the print head appears to be clean. The magenta, on the same print head, is working fine. Any help will be appreciated.

Hello Bisonbill,
Welcome to the HP Support Forums! I see you are not able to print in any cyan ink on your HP Officejet 8000 Wireless printer. You have no problems with any other color on the OJ 8000.
I would like you to start here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, please focus on the cleaning as well, the cartridge may just need to be properly vented, or cleaned.
Let me know if this helped.
Thanks,
HevnLgh
I work on behalf of HP
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Hi mariajw,
Thank you for your reply!
What I would recommend to do at this time is to please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
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Hello ebbevans,
Welcome to the HP Forums.
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atrabellows wrote:
Hi, Coats! Tried again this morning and am still getting blank pages. I am so bummed! Any either ideas? Thanks!
Hi atrabellows, I'm going to private msg you on this. Thanks, Ciara
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hello UnknownGhost,
Welcome to the HP Forums.
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Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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I just spent 1 1/2 hours on the phone with HP Tech Support but it was worth it. They are sending a replacement printer no charge to me (expect I chose to pay extra for next day shipping). Even though my printer is out of warranty!!! I normally buy HP products anyway but will definintely stay with this brand based on their excellent customer service and support. Thank you once again for your initial help online and for directing me on the right path!!!

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