Cyberlink YouCam not working

Hi Everyone, I am facing a issue with my webcam software "Cyberlink YouCam" in my HP Pavilion G6 laptop. An alert message saying "You do not have the compatible VGA hardware or driver to run cyberlink YouCam". Please suggest a solution for same. Also let me know if any details are reqd about the laptop. Thanks in advance.

Hello @maumita_b,
Welcome to the HP Forums.
I see that you're having issue with the youcam software. I will try to assist you with this.
Start by uninstalling and reinstalling the software. There is a chance that something's just error'd and this will correct it.
If it does not, make sure that all Windows updates have completed. Then use the HP Support Assistant to check for driver updates.
If you need further assistance after that please provide the following:
Currently install operating system.
Model and product numbers.
Let me know how this goes.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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My cyberlink youcam wont work on my new laptop. it says my vga hardware is not compatable. help!

I got a new HP g6 laptop and when I try to use CyberLink youcam it says it cannot operate because my VGA driver or hardware is not compatable. How do I fix this? Thanks

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Skype & YouCam - not working together

So I boguth new PC with win8.1
I have installed skype 7.5.0.102 and I was traying to run it with Cyberlink YouCam but I can't..
Of course if I close YouCam - skype camera works fine...
How to fix it?

Hi Kbee,
Thanks for the reply and sorry for the late response.
As you have mentioned that the webcam is not detected in device manager.
As the camera might be faulty this needs to replaced, please visit the nearest service center for further details.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure
they will be a great help.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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Ideapad U310 Windows 7 64bit, YouCam not working

I have a 1.5yr old Ideapad U310, Win 7 64 bit with inbuilt webcam. The camera is not working and cant be swiched on.
Neither thru YouCam software or through Skype. Was weoring perfectly a month ago.
The Product shown in the the Device manager under Imaging Device "Lexmark X422" WITH AN EXclamation mark.
There is a youCam software which doesnt work as says switch on camera. Fn F9 done the camera is still not ON but icon says on. Reinstalled the Youcam software twice, but issue remains "Camera to be switched on".
Please advise.

hi vtrakroo,
The Lexmark X422 that you're seing is likely the scanner from your Lexmark printer (the built-in camera should usually be listed as Lenovo Easy Camera or similar)
- Sample image
Things that you can try:
1. Boot into the BIOS by pressing F2 (or Fn+F2). In the BIOS, press F9 (or Fn+F9) to load setup defaults then press F10 (or Fn+F10) to save and exit.
- this procedure will refresh all hardware components in the system
2. Inside Windows, check if you have an Unknown Device in the Other Devices section. If you have this, follow this guide on how to identify the device (or post the Hardware ID here)
- Sample image
3. Reinstall the camera driver
- Camera Driver (Bison, Chicony, Awazu) for Microsoft Windows 7 (32-bit, 64-bit)
Let me know how it goes.
Regards
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My Cyberlink Youcam doesnt work !!

hello,
I have hP dv7 Pavillion laptop
Windows 7
64-bit service pac.1
for some reason the webcam that is already build in does not work at all suddenly one day.
I tried skape, youcam, device manager to update, uploadm reload, disabled, install new drivers and it is still not working. Could anyone help me with this please? im begging you
and it says camera no detected

Or check these help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01896811&cc=us&dlc=en&lc=en
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01414839&cc=us&dlc=en&lc=en
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CyberLink Youcam Dont work..

Model:15-ro17dx ......When i first brought this it worked for like 1 day..Now it wont work..I deleted stuff in the imaging device..I redownloadedd CyberLink youcam and it keep saying...No webcam detected.I tried everything all the thing i can find on this website.And the recovery won't work..I don't know how to make it work now..In Imagining device it only have HP truevision and the USB Video Device..I want help asap...I've been research for like 1 month..and find the answer...I tried redownloading and troubleshooting..It won't work.

@Runeeeee ,
Thank you for posting and welcome to the HP support forum. Lets see what we can do with your web cam issue here.
First thing though when posting could you please provide your systems key information. Here are some links that will help you.
Model and Product number.
Which Operating System am I running?
Once I have this information I will be better suited to help you with this issue.
Please post back soon and thank you again for posting.
Have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

YouCam not Working

I purhased a refurbished TS Notebook PC this past December. It runs windows 8. I've recently come across an annoying problem, but I underatand it's pretty common.
Some times, youcam opens without a problem. Then I take a picture, and it gets caught in an infinite processing loop. It's been doing this consistently for a day.
Someone please tell me where to find a patch or something for this.
Thanks.

Hi D ,
You can thry to reinstall Youcam from "Recovery manager" , left upper icon (reinstal driver and software).
If the issue persist , please , install
http://manycam.com/
it is free , light , and if is all OK with webcam , you should have no problem.
All the best!!!
Dindin
<<<-------***
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HP Pavilion 23-b320 All-in-One Desktop PC unable to use cyberlink youcam with skype

I can not get Cyberlink YouCam to work with Skype.. CyberLink software has been registered and upgraded.

Hi,
For the issue of your CyberLink You Cam not working with Skype. To confirm is the WebCam able to work with other program? I have also included two documents for you. The first one is 'How do I use CyberLink YouCam with my Skype?'. This will make sure that the settings are correct. The second one is a thread on the Skype forum with some excellent troubleshooting 'CyberLink YouCam'.
Please let me know if this helps, thank you.
I worked on behalf of HP

My built-in webcam is not being detected by CyberLink Youcam on Windows 7 (HP Pavilion dv2660se)

Hi, I bought this laptop from someone I know, and Windows 7 came with it. I must say I don't know much about electronics. The built-in webcam won't work, either on CyberLink YouCam or on MSN Messenger. On CyberLink Youcam, it says no webcam is detected. In the control panel it doesn't even say there's a webcam, but there's an 'unknown peripheric' though. What can I do? P.S.: Please forgive english mistakes if there's any.

Hi I have exactly the same problem. My webcam was working for months but I recently had the laptop sent for repairs for something else, and I've just noticed since having it back that the webcam isn't detected. When going into the webcam program it says there is no webcam detected and for integrated cameras, make sure it is switched on. I've also had an unknown USB device notification flashing up but when I investigate in Device Manager I have in 'Sound, video and game controllers' Cyberlink Youcam virtual driver installed and 'functioning properly' Also in USB devices there is a usb not functioning properly "Universal Serial Bus Controllers / (Standard USB Host controller) / Port_#0002.Hub_#0003" and 'no drivers have been loaded for this device'. It's unknown but when I choose to search manually for driver updates the path it directs me to is C:\Program Files (x86)\Realtek\NICDRV_8169\win7 'Windows has stopped this device as it has reported problems (Code 43)' Does anyone know what I might be able to do? I've tried reinstalling the Webcam driver but apparent from that I don't really know where to go.... Thanks

My built-in webcam is not being detected by CyberLink Youcam

My built-in webcam is not being detected by CyberLink Youcam (webcam) Pavilion dv6-6c10us

Hello,
I see that you're having an issue with the webcam in the notebook. If you could, please check and see if the webcam is listed in the device manager. If you don't know how to check for that, you can follow step 1.
Now, if you can't seem to find it listed in the device manager it could be that the webcam may have become unplugged internally and requires service. It could be a faulty webcam module which is not been recognized. I suspect you might have to send the Notebook in for a warranty repair to get it fixed. Now, if that's the case after following the steps below you will need to call HP@8004746836 and see what options they have to replace or repair the notebook.
Also, you can follow these steps to try and resolve the issue.
Steps:
Please follow this document which will guide you through a couple of steps on how to resolve this issue you're having.
The document should something like this:
First, try this steps that's circled.
If the first steps doesn't seem to resolve the issue go ahead and follow the next step below.
The first section "Video does not appear in your webcam software (such as YouCam, Skype, Messenger, etc.)" will guide you through a couple of trouble shooting steps to get the webcam to work within these programs.
If the first step doesn't resolve the issue please go to step #2 "Reinstalling the original webcam program that came with your computer”. This section will guide you through recovering the webcam software and drivers. This is the most important steps in the document if nothing before this resolves the issue.
It should look something like this:
Once you have finished both steps please let me know the outcome. If you have any more questions please ask.
THX

Microphone and Webcam not working/Webcam not recognized by YouCam

Hello,
I have a dv7-6c95dx and my YouCam program tells me that it does not recognize my integrated webcam. I have read all of the webcam forums on this site and clicked on all of the links people have posted in the forums. I have uninstalled the CyberLink YouCam program and it still comes up with the same messages. The webcam also does not show up in my device manager. The microphone is malfunction as well, it will not work any any programs including skype.
I have heard that the webcam can come unplugged internally, will that also cause the microphone to stop working? I have run out of options and I do not want to pay anyone to fix it. I would appreciate any advice on this subject.

Hi DillOrNoDill,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv7-6c95dx Notebook and sound and microphone issues and Webcam not working correctly. I would be happy to assist if needed. Try these steps first.
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
You could also try Microsoft troubleshooter located on your Notebook.
Here is a document on WebCam troubleshooting. The Webcam will be listed in your device manager under Imaging devices. You should be able to click the action button and scan for new hardware.
Hope this helps.
Thanks.
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Help! Youcam, Microsoft Word, Excel, Powerpoint and Adobe Reader all not working in U310

Using a U310 ideapad with Windows 7 bought one year ago - warranty just expired of course!!
5 days ago I tried to pull up and excel spreadsheet from an e-mail and got an error message that there was not enough memory to do so.
Afterward, I tried to open word and it simply grayed out with a message box saying it was not working - it would try to fix the problem and then it just disappeared. The same thing continues to happen.
I tried to open a PDF with Adobe Reader and it, too, crashed. I uninstalled it and reinstalled it, stopped it from coming up in protected mode and now it doesn't crash but I cannot edit any pdf with it and the tools box no longer works at all - a small circle spins in it for a couple of seconds, then fades to gray.
My youcam will not turn on at all - when I click on the youcam icon, the cursor spins for a couple of seconds,then returns to an arrow and the youcam doesn't come on.
So, after experiencing all these things, I figured I'd try the tried-and-true method of rebooting my laptop. When the laptop restarted, before allowing me to enter my password, the error message "verifyhost.exe - application error unable to start correctly Oxc000007b" came up. I x'd out of that, entered password, then 2 other errors came up "lenovoreg.exe" and SACpl.exe
After working on this for hours, I'm really at a loss as to what it could be. Does anyone have any idea? It's unbelievable to me that this has happened on a new laptop that basically just sits on my desk - I don't travel with it and don't do much more than email and word processing on it! I have no games and very little else even downloaded!

Download this, install, update and try to scan your hdd for malware.

Cyberlink YouCam Error Message - Webcam not connected

My HP Pavilion dv7-6c43cl webcam (Cyberlink YouCam) is coming up with an error message that says "no webcam dectected please plug in a webcam or turn it on" also Imaging resources are not showing up in the device manager.

Hi,
When clicking the network tray icon, any error messages?
Besides, have you read the below thread?
Windows 7
states I'm not connected to any networks when in fact I am connected to my wireless network??
Please take a check with the suggestions mentioned by the forum's folks(reply from Ugumba).
Best regards
Michael Shao
TechNet Community Support

Youcam is not Working

Dear Sir,
I tried to open my youcam webcam on my hp 15-roo6tu laptop and it is saying i do not have the compatible VGA hardware or driver to run Cyberlink YouCam.
What can I Do?? Kindly Help

Try installing HP Support Assistant which will automatically download and install drivers/updates:
HPSA Link:
http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Wish you luck,
Karthik
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Internal Webcam and Microphone not working after Screen Fix

I own a HP Envy Spectre XT Ultrabook, and last week I tried to use the webcam and the microphone for the first time in a few months.
However I was shocked to find that Skype kept saying that the webcam was not detected. The microphone also could not register any sound.
Device Manager did not show any imaging devices or the webcamera, even after setting it to view non-present devices.
A check using msinfo32 did not review the webcamera either, and there were no problem devices.
Control Panel >> Sound showed that the Internal Microphone using IDT High Definition Audio Codec was enabled and working, however it could not detect any sound. All drivers are checked to be up-to-date.
I suspect this has something to do with the screen repair last month which a HP on-site technician came down to replace my screen, although I cannot be 100% sure. Although the screen is now working, the technician did not do a good job reassembling the screen - the bottom left corner of the screen cover has not be able to attach properly to the screen.
I have gone through my BIOS setup to make sure that there is no webcam disabled.
I have tried rolling-back and reinstalling the drivers for the microphone but it did not work.
I have tried uninstalling CyberLink YouCam (laptop preinstalled webcam software).
Please help, these two components are very important to me as I am going overseas soon. The laptop is still under warranty.

Hey ajun,
Thank you very much for the information!
For troubleshooting your Webcam, I would suggest taking a look at the document Webcam Troubleshooting (Windows 7). I would suggest the two options Video does not appear in your webcam software (such as YouCam, Skype, Messenger, ect.), and Webcam is not listed in Device Manager.
For your internal microphone not working either, please take a look at the document Resolving Microphone and Line-in Problems (Windows 7). From this document, I would suggest following the top two symptoms.
Please let me know the outcome of these troubleshooting steps.
Good luck, and have a great day!
I worked on behalf of HP

Cyberlink YouCam not working

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