D-Link 2750B Modem problems

I spent over an hour on the phone with someone I could barely understand, explaining that I have to reset my D-Link 2750B Modem several times a day. My Internet connection just stops working, and the unit must be powered off and then back on. The Internet connection might work for 4 hours, it might work for 6 hours, maybe only 2. It invariably stops working when I am in the middle of something important. I answered all of her questions, and she ended up telling me that she would escalate the problem, and her supervisor would call me within 1 hour. That was 10 days ago, and I am still waiting. Verizon accomplished their goal of getting rid of me, because there is no way in hell that I am going to spend another hour and a half on the phone working with some clueless person, only to be ignored again. I will purchase a functional modem from someone other than Verizon, and resolve the problem myself. I just wanted to provide another example of how absolutely horrible your customer service is. Thanks for nothing.

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Similar Messages

D-Link 2750b Modem constantly loses connection

Since I have had Verizon High Speed Internet Service, we lose connections to all our wired and wireless devices in our house a couple of times a day. It always resolves immediately after unplugging the power to the D-Link. I have spent countless hours on the phone with technicians. The internet light is still lit on the D-Link when I lose connectivity, and the wired Ethernet does not work either. Unlplugging the D-Link always works, but this is inconvenient because it is located upstairs in a bedroom. What are my options? I am perfectly willing to buy my own router if need be.

Since the Internet light is lit, I'm assuming it's remaining lit green, along with the DSL light, correct? Have you tried pinging the D-Link and an Internet website to see where a connection problem could be? Using a Terminal or Command Prompt on your computer while your connection is down, run the following command: ping 4.2.2.2 This command will ping a server out on the Internet and prove whether or not the Internet connection itself is actually working in a sense. Next, without rebooting the modem, do the following: ping 192.168.1.1 I'm assuming that the IP address of the D-Link is 192.168.1.1 like the rest of the Verizon modems. This proves that your computer has an active connection to the D-Link, and the D-Link hasn't gotten into a state where it has either crashed or locked up. Some other notes, if the D-Link is crashing (does not respond to ping until after it is rebooted), start off by giving the device a factory reset. In addition, be on the lookout for connection heavy applications. Torrent clients, and even gaming applications like Steam's Server Browser (if not rate capped) can cause a Gateway to crash if too many connections are made in a short period of time. Also, if you have a device trying to upload data at too fast of a rate (for example, if you have 768kbps of upload but an application is trying to force 8Mbps out), this could be causing the Gateway to crash. Lastly, make sure the Gateway is getting a clean power source. Shoddy power causes stuff like this to lock up all the time. If the connection is physically down, where the first ping command does not return anything, but the second ping command does, visit the D-Link's web interface which is usually at http://192.168.1.1/ to see if the status page shows anything out of the ordinary. If you need login information, try: admin/passwordadmin/password1admin/adminadmin/admin1admin/verizonadmin/verizon1admin/Router's Serial Number as printed on the back of the device.

Solaris 8 says: "Link down, Cable Problem?"

I have these on my home LAN:
1. Sun Ultra 5 Solaris 8
2. Win 2000 PC
3. Win NT laptop
They are all hooked into a LinkSys Router.
The Router is hooked into my Motorala Cable Modem.
Here's the problem:
The PC and the laptop can see each other on the LAN.
The Solaris 8 is only visible on the Lan INTERMITTENTLY.
The lights on the Router for the PC and laptop are always ON.
When I reboot the Solaris box, the lights on the Router sometimes come ON, and sometimes they stay OFF. When they stay OFF, I see the message: "Link down, Cable Problem?" during reboot.
I have tried different cables, and tried various combinations of the 4 avalable ports on the back of my Router.
If I plug in the Sun box DIRECTLY into my cable modem, then I don't see the above message. (but then I don't have a LAN anymore)
Please help, I've been struggling with this for a while now.
Thanks,
Irshad Ahmed (I am relatively new to Sun)

Hi
You have not indicated if you have the router ethernet ports working
at 100Mbps or 10Mbps. Depending on this sometimes, Sun systems may
not be correctly auto-negotiating their ethernet port settings.
You may set these parameters to force Sun Ultra 5 to a 100Mbps mode or a 10Mbps mode.
For forcing it to 100Mbps, Full Duplex mode and disabling the auto-negotiation, put these entries in /etc/system:
set hme:hme_adv_autoneg_cap=0
set hme:hme_adv_100T4_cap=0
set hme:hme_adv_100fdx_cap=1
set hme:hme_adv_100hdx_cap=0
set hme:hme_adv_10fdx_cap=0
set hme:hme_adv_10hdx_cap=0
Conversely, if you want to force your Sun to work on 10Mbps, Full
duplex mode, (if your router does not support 100Mbps) in the same
/etc/system file, put the following entries :
set hme:hme_adv_autoneg_cap=0
set hme:hme_adv_100T4_cap=0
set hme:hme_adv_100fdx_cap=0
set hme:hme_adv_100hdx_cap=0
set hme:hme_adv_10fdx_cap=1
set hme:hme_adv_10hdx_cap=0
One of these should solve your problem. You need to reboot the system
after putting these entries.
You can also check the port at the OK prompt using the command
"watch-net". This test the onboard ethernet interface.
You may also apply the hme patch released by Sun that fixes many
known problems with hme ethernet driver. The patch id is 108981-03.
It is available from the site :
http://sunsolve.sun.com
HTH
Shridhar
Sun-DTS

What ADSL modem do you advise to use with my new airport extreme? I have tried a basic TP-Link ADSL2 modem and I can't get the configuration working. What modem does Apple recommend?

I am having problems setting up airport extreme.
What ADSL modem do you advise to use with my new airport extreme? I have tried a basic TP-Link ADSL2+ modem and I can't get the configuration working. What modem does Apple recommend?

Ok well I have looked around some more and have found this to be the most up to date official response to my question as seen at this link here:
http://www.actiontec.com/support/product_details.php?pid=41#q27
Can I Bridge the Actiontec MI424WR router that Verizon provided, when I signed up for FiOS service?
The MI424WR does not have a bridging option, and neither Verizon nor Actiontec support attempting to bridge it.
The desire to bridge the MI424WR is based on a misunderstanding that it is a modem as well as a router. Actiontec does produce DSL Gateways that have a Transparent-Bridging option, which bypasses or disables the router function and allows the Gateway to act simply as a DSL modem, when it is enabled. Many consumers do not realize that with FiOS, the ONT (typically outside the home) is the device that handles changing the FiOS signal from Fiber to either Ethernet or Coax, and that the Router is just a Router, and if it was bridged or bypassed, it would be a device without a function. For most Verizon FiOS customers their service would completely stop if the MI424WR was bridged, because the Video on Demand service is dependent on it to work.
If your ONT is connected to the Actiontec MI424WR router via Coax, the MI424WR is required due to the Coax connection. But if the ONT is connected to the MI424WR via Ethernet, then in most cases some other router can be substituted for the MI424WR, and it can be removed."
So it looks like I will be calling Verizon support to see about getting the Ethernet connection installed and getting another modem...

D-Link routers/modems may prevent machines going to sleep

Many people on these forums have reported problems with machines failing to sleep. Two of us who contribute to the MacUser forums in the UK have discovered that what we have in common is the use of D-Link routers/modems and that when these are disconnected the problem is resolved. One is using an eMac running Panther while I'm presently using a G4 Cube running Tiger. The D-Link equipment is different - one is a D-Link DSL-504T, while the other is a DSL-300T, but both are connected via the ethernet port.
Both of us went through the usual troubleshooting procedures, including deleting the Globalprefs and Power Management preferences. Both machines will sleep satisfactorily when manually set to sleep, but neither will sleep following the options set in System Preferences (whether or not the wake when modem detects a ring or wake for system administrator settings are ticked). Disconnecting the router/modem is the only thing that will allow the machines to fall asleep automatically.
D-Link's technical support has been unable to offer any assistance that might point to why this sleep issue occurs or what the solution might be. I don't know whether this problem occurs with any other modem/routers, but it certainly doesn't happen with the Netgear device I have connected to my home iMac.
While I can't offer a solution, I thought this information might be useful to others who are experiencing sleep issues.

Many people on these forums have reported problems with machines failing to sleep. Two of us who contribute to the MacUser forums in the UK have discovered that what we have in common is the use of D-Link routers/modems and that when these are disconnected the problem is resolved. One is using an eMac running Panther while I'm presently using a G4 Cube running Tiger. The D-Link equipment is different - one is a D-Link DSL-504T, while the other is a DSL-300T, but both are connected via the ethernet port.
Both of us went through the usual troubleshooting procedures, including deleting the Globalprefs and Power Management preferences. Both machines will sleep satisfactorily when manually set to sleep, but neither will sleep following the options set in System Preferences (whether or not the wake when modem detects a ring or wake for system administrator settings are ticked). Disconnecting the router/modem is the only thing that will allow the machines to fall asleep automatically.
D-Link's technical support has been unable to offer any assistance that might point to why this sleep issue occurs or what the solution might be. I don't know whether this problem occurs with any other modem/routers, but it certainly doesn't happen with the Netgear device I have connected to my home iMac.
While I can't offer a solution, I thought this information might be useful to others who are experiencing sleep issues.

Connect D-Link 2750B wirelessly to DirecTV cinema kit

I am a new Verizon HSI customer (FIOS not available yet), packaged with DirecTV. I am trying to create the wireless connection between the D-Link 2750B and DirecTV cinema. Laptops, tablets, cell phones all connected to the DLink with no problems.
I am getting a password validation error when trying to connect the DirecTV cinema to the D-Link. **NOTE** My SSID and my password DO NOT contain any special characters or spaces. That is not the problem. I have spent time with customer support from Verizon and DirecTV with no solution so far. And again, laptops, tablets, phones and printers all connect wirelessly fine.
I am using method 2 set up for a whole house DVR. I have seen where other people have had the same issue with communication between the two, but no solution. Can someone please help?

I have been trying for the past 3 Saturdays. Even had a new router sent from Verizon. Have been back and forth between Verizon and DirecTV without any solution. DirecTV said there IS an internet connection that the problem is in the router. Has anyone found the solution? Am ready to switch back to another service.

Where is the link for submitting problem to apple?

Where is apple link for submitting problems?

Hi,
Was this the link your looking for
http://www.apple.com/feedback/iphone.html
Dale

Verizon DSL-2750B modem bridged with a ASUS RT-N66U Router

I'm trying to get my Verizon DSL-2750B modem bridged with a ASUS RT-N66U Router. I have DSL/PPPoE service. IS this what I want the Verizon modem set at? Do I need to do anything else set on the Verizon 2750 Modem?
Also what port do I use on the ASUS router? Does the ethernet cable plug into the WAN port or one of the 4 LAN ports? I will post a picture of my ASUS router setup page in a few minutes.

Since I do not have that router I do not know for sure what else you have to do, but I can tell you this..
#1 Connect the WAN port of your ASUS to the Modem.
#2 And with most modem combos:
a) Must disable wireless (if not a wireless modem combo, N/A).
b) Must disable the DHCP Server in it.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Hme0: Link Down - cable problem?

i've a problem i've buyed an ultra 10 (used)
i've reinstalled solaris 10 01/06
when it boot the o.s. it give this error message "hme0: Link Down - cable problem?"
and network don't work.
i cannot ping my router but i've gave to my sun an ip of the same netmask (sun ip 192.168.1.88 router ip 192.168.1.1)
i've checked the cable and it's good (it work with a normal pc)
the led on the switch is on (it's green)
maybe i need some patch
how can i do?

gio,
You didn't necesarily do anything wrong.
You do not necessarily have any broken equipment.
There may just be somthing that is incomplete in the setup.
Begin by checking if your network settings were set up correctly by running:
# ifconfig -a
(it's usually best to troubleshoot while you are root user)
If the output from the ifconfig command seem to be complete, you could always think about reconfiguring the NIC all over again.
If you are not sure, then just paste the entire output results back here.
Also, use the forum search function, using keyword sys-unconfig.
Next, read the Solaris man pages for sys-unconfig.
That command will force you to repeat the setup of the connection.

A30 Modem Problem - Does it work with XP SP2 ?

HAS ANYONE GOT AN A30 (P4 3Ghz) INTERNAL MODEM WORKING WITH XP-SP2 ?
I've recently upgraded the hard disk in my A30 and installed XP SP2 and all the latest Windows updates and found most of the latest working drivers, but the last thing I'm trying to get to work is the modem driver.
Device mangler says the Toshiba Software Modem is installed - i.e. no driver / hardware conflicts etc - but if I try to query the modem from device mangler it cannot communicate and complains of a hardware conflict.
Similarly if I try to use any comms programs to get to the modem they complain 'unable to open COM3 - insufficient resources'
I've tried un-install & re-install different drivers from UK & Canada tosh support sites. The UK ones don't work at all, the Canada ones give the above symptoms.
The UK drivers worked with XP SP1, so my guess is there is a driver issue with XP SP2 - any one else tried it ?

Hi NA-A30-1, have you been able to find a driver yet to work with A30 and XP SP2 or resolve your modem problem otherwise?
I have a very similar problem. After a reinstall on a new hard disk and SP2, I still can't get the modem drivers recognised...
When I run the Modem Driver Installation program it runs for about 5 minutes and then closes as if everything could be ok. When I go to Device Manager, there is still a yellow question mark next to Modems (says "PCI Modem" with a yello question mark sign)...
I tried to search for the inf file, everywhere I could think of but until now, nothing seems to be recognised as the correct driver for this modem...
It would be extremely helpful if someone who has made progress can explain how they got around this problem.
Thank you.

Howto Link Down-Cable problem?

Hi,
I am having a Ultra Sparc 5 with a hme interface and a quad card. When the machine boots it checks at boot prom level all 5 interface and reports for all qfe interfaces "Link Down-Cable problem?". All qfe interfaces do not have a ethernet connx but I also do not want to deinstall the quad card. Is there any possibility to turn thoose "interface checks" off.
Thanks Marcus

Never mind I just figured out that thoose checks just run after the boot cdrom command.

600 and 600e modem problem, and BIOS update

I hope I can find the answers to my 600 and 600e problems here. I've looked over the whole community and can't find the answer to my problems.
BIOS Problem: For some reason I can't update the bios on either machine. I am upgrading from 98 to 2000. I believe I need spsdib54 as a BIOS update. I find IBM laptops rather difficult to update. I have worked on a few computers in my day, but never IBM until now, and the learning curve is hell. I have a floppy drive but can't get the laptop to allow the spsdib54 file to open. I get a remove media message and then hit any key to continue. I'm lost here.and theIBM instructions are no help
MODEM Problem. I am trying to use AOL dialup. I install 2000, and can test my modem on both machines. I install AOL with no problems. Both laptops will dial out and get the correct Phone numbers. When I let AOL use smart connect and try to proceed, I loose all modem activity, and can't get it back even with the Modem upgrade which I have done. ....help

Thomasrwahl wrote:
I hope I can find the answers to my 600 and 600e problems here. I've looked over the whole community and can't find the answer to my problems.
BIOS Problem: For some reason I can't update the bios on either machine. I am upgrading from 98 to 2000. I believe I need spsdib54 as a BIOS update. I find IBM laptops rather difficult to update. I have worked on a few computers in my day, but never IBM until now, and the learning curve is hell. I have a floppy drive but can't get the laptop to allow the spsdib54 file to open. I get a remove media message and then hit any key to continue. I'm lost here.and theIBM instructions are no help
I. Create a System Program Service Diskette:
Download spsdib54.exe (TP 600E: spsdih47.exe or spsdin36.exe - find out here) to your desktop.
Insert a high density floppy disk into the diskette drive.
Double-click the downloaded exe and follow the instructions on the screen.
II. Follow the "Installation Instructions" in spsdib54.txt to update the BIOS:
Installation Instructions
Notes: - You need an AC adapter and a charged battery pack to update
              the system program.
          - If your computer is attached to any kinds of Docking station
             or port replicator, turn off the computer and detach it
            before proceeding.
            - Make sure the SPSD diskette is write protected.
1. Print these instructions or display on another computer.
2. Firmly connect the AC adapter to the computer.
3. Insert the System Program Service Diskette into the diskette drive
    and turn on the computer.
4. Select Read this first from the menu and carefully read the
    information that appears.
5. Press the Esc key to return to the menu.
6. Select Update system program and follow the instruction on
    the screen.
    Warning: Do not turn off or suspend the computer until the update
                   has been completed. IF YOU TURN OFF OR SUSPEND THE
                  COMPUTER WHILE THE UPDATE IS STILL IN PROGRESS, THE
                  SYSTEM BOARD MAY HAVE TO BE REPLACED.
After the update has been completed, do the following to make the
changes effective.
7. Make sure the System Program Service Diskette is removed from
     the diskette drive, then turn off the computer.
8. Press and hold the F1 key, then turn on the computer. Hold the F1
     key until the Easy-Setup menu appears.
9. If a password prompt appears, type the correct password.
10. Select Config, then select Initialize.
11. Select OK to initialize the system.
Run the diagnostics to make sure that the computer runs with no
errors:
12. Turn off the computer, press and hold the F1 key, then turn on
     the computer. Hold the F1 key until the Easy-Setup menu appears.
13. Select Test, then select Start to run all the basic tests.
    Various test patterns will appear on the screen.
     An OK will appear for each device that passes the test.
14. Verify that OK appears for all of the devices tested.
15. Press the Esc key to exit Test and turn off the computer.

HT204088 I am receiving unauthorised billings for purchase from application Kingdom Age from seller Funzio, Inc . I can't find a place/link to cancel the billing neither report this problem. The link REPORT A PROBLEM only links you to Apple Store without

I am receiving unauthorised billings for purchase from application Kingdom Age from seller Funzio, Inc . I can't find a place/link to cancel the billing neither report this problem. The link REPORT A PROBLEM only links you to Apple Store without a hint/directions whre you can report the problem.
I've been surfing all parts of the website and didn.t find a manner to REPORT A PROBLEM with purchases on my behalf not authorized.

Hi..
Just to be on the safe side if you have not already changed your Apple ID password, probably should do that.
How to change your Apple ID password
And you can use the email form for contacting Apple here > Apple - Support - iTunes Store - Contact Us

I recive email from itunes to veritify my email adress and is said...''Click link below'' The problem is that i cant see the link plese help me! :)

i recive email from itunes to veritify my email adress and is said...''Click link below'' The problem is that i cant see the link plese help me!

Hi Maastricht2014,
Until and unless you remember the password to your old email address, you will not be able to access the eBooks as those eBooks are only authorized with your old email address only.
The only workaround or alternative to access your eBooks will be to contact the eBook vendor and ask them to migrate the eBook from your old email to the new one.
Hope that Helps!
~ Arpit

D-Link 2750B TCP and UDP Port Forwarding

I'm trying to port forward my D-Link 2750B router with TCP and UDP. Whenever I try to make a new rule, it only gives me the option to do one of the two. I make two separate rules, but the port isn't successfully forwarded. Any help?

I tend to like http://www.simpleportforwarding.com/
If your router is supported yet, use http://www.pcwintech.com/router-screen-capture to add the router to the list.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

D-Link 2750B Modem problems

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