D1560 has stopped printing from internet

Running with Windows XP and was fine until 2-3 months ago. Will print from Office but not from internet, Have reloaded drivers to no effect. Any ideas please!

I have the same problem with printing form the internet but not Office programs. I am using Officejet 7310 All-in-One on Windows XP. I contacted HP Tech Support and they said they could correct problem but only at a cost of $165 (good for a yr) but I am hoping someone out there can give me a solution. Have you heard anything?

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My computer has stopped printing from the internet, I used to be able to but not now?

I can no longer print from the internet, I can print my own documents, but not from internet. This has only just started to happen what can be the problem?
Your help would be appreciated.

What mechanism are you using to access the printer remotely? If it's supported directly by the printer, which printer? (It's fairly uncommon to have an openly-accessible printer on the Internet, so there's usually some security involved here; a VPN or other mechanism to protect the traffic, and some authentication. The ISP can also block some of this traffic, and your network firewall is also involved in permitting or denying access.)

My HP printer has stopped printing from my IPad.

I have an HP photosmart c310. I sometimes get a message that the IPad has connected to the printer but nothing prints. Other times O get no message at all. I haven't made any changes to my network or settings and I can print from other devices.
Any ideas as to what i can do to rectify this problem?

Hi slfiedler, welcome to the Hp forums
This is the main supoprt page of your printer CLICK HERE here you can find useful how to's and even troubleshoothing steps for almost any issue with your printer.
Let's do this;
Set an static Ip address for the printer
Read this article; Click here;
In step 6 it will explain the how to, in the same page you can assign and static DNS server I will recomend using google public DNS servers Which are 8.8.8.8 and alternative or secondary 8.8.4.4
Let me if after doing this you still facing this issue I wil do my best to help you.
Hope this is of help:
RobertoR
Remember==▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

My printer has stop printing from the photo tray. I need to place the photo stock in the main tray

I've a HP PhotoSmart Plus printer B210a. The printer will no longer print from the photo tray. I'm still able to get prints; but I must place the photo stock in the main tray. It becomes a problem, because I sometimes forget the photo stock is the main tray and I waste photo stock when I do my regular printing and only get part it because the photo was still in the tray. Anyway to fix this?

Hi there wmcook,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using and are there any errors when attempting to print from the photo tray?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

My HP Officejet Pro 8620 has stopped printing from Mac OSX.

I bought my HP Officejet Pro 8620 less than 6 months ago. It started making a grinding noise as it printed. Then it said it was low on cyan. Then it stopped printing because cyan was depleted. I bought new cyan today. I put that in and it now says "There is a problem with the printer or ink system. If problem persists, contact HP." I have tried many suggestions for over 2 hours. I opened the carriage and looked for paper. None. When I tried to download software, it said "something bad with your device. Device is in error state and cannot be reflashed because of this. Resolve the problem and try again."
I have tried to use e-print but ended up keeping usb connection.
I can't touch the printer panel because it is stuck on "Printer Failure" and no areas are in view to start over other than turning the printer off and on by switch, by unplugging cord. How do I resolve the problem? Thank you.
This question was solved.
View Solution.

Yes, after an hour online following time on the HP online site, the technician's Hardware Supervisor said I needed a new printer. Thanks for your answer.

HP OfficeJet Pro 8500A e-all-in-one has stopped printing from my computer

My 8500e has been working fine for months. My computer is an HP HPE Phoenix h9t. I'm running Windows 7. The printer is set up on the wireless network. This week it just quit printing. I have uninstalled, reinstalled, downloaded diagnostics. You name it, I've done it. Nothing in my network or computer setup has changed. I can set up the wireless on the printer itself--it sees my wifi network, I enter the security code, I can print the wireless network test report from the printer itself, everything is pass and excellent.
Then when I install the software on the computer, tell it I have an IP address from the printer, which is connected wirelessly, I put in the IP address from the display screen on the printer and computer searches then says it can't find it. I have also reset the printer to factory defaults. No go.
We are definitely on the same, secure home network. However, now when I enter the IP address that the printer is giving me into IE, to see if I can see it that way, it can't find it. Is that where the problem is? How do I fix that?
I am WAY beyond frustrated, my work is frighteningly behind, and my husband can't airprint from his iPad. I have searched the forum and can't figure this out.
Thanks for reading through my litany of woes...

Download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en...
What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

MY envy 5330e has stopped printing anything from online sources.

MY envy 5330e has stopped printing anything from online sources but will print from on board documents or pictures.

Hey @youngfmly,
Because your HP ENVY 5530 e-All-in-One Printer is producing blank prints from three computers when printing from the the internet I'm wondering if there may actually be a hardware ink system issue occuring. I understand that this may sound odd as everything else appears to print fine. However, when printing from your computers colour ink is used to enrich the black ink when printing in certain programs. Primarily when the computer 'sends' the print job to the printer as an image file. Therefore, just to ensure that your printers ink system is functioning properly, I am going to have you print a standalone Print Quality Report.
How to Print the Quality Report:
Load plain white paper in the paper tray.
On the printer control panel, touch the Settings icon (), and then touch Tools. The Tools Menu displays.
Touch Print Quality Report. The printer prints the test page.
If this report prints perfectly: Than the issue that you're experiencing is not related to the printer. Rather, there is likely a setting that still needs to be checked under Google Chrome. If your modem/router was causing this issue all prints would be affected.
If this report prints with quality defects or missing colours: Than the Google Chrome printing issue that you're experiencing is being caused by your printer. To resolve this print system issue can I please have you click here. Once the support document opens please run through Solution six, Solution seven, and Solution eight. This includes any sub-steps under the listed Solutions.
Please let me know the result of printing this standalone Quality Report. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

I have a hp photosmart B8550 that has stopped printing black. Any help from any one?

i have a hp photosmart B8550 that has stopped printing black. I put in a new black cartridge, but still no luck. i am about ready to trash the unit. It never has worked well and uses a lot of ink. Any help from any one?

Hi sydnoid_615
Sorry to hear that you are having this issue and I hope you are otherwise doing well;
What Operating System?
If windows Xp or later try this HP Hardware Diagnostic Utility
Veriify the printer firware and software up to date Go Here select your OS and verify
How your printer is connected to your computer USB, Wireless, Ethernet ,ETC)
if networked check the firware of the printer is the latest as well
Hope it hepls;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

AirPrint has stopped working from my iPad; what do I need to do to get both printing wirelessly again?

Air print has stopped printing on both my I Phone & I Pad! What do I need to do so I can print again from both devices?

Have you tried the troubleshooting included here:
iOS: AirPrint 101

My IPad has stopped printing using air print and my HP Photosmart 5520 but my laptop is printing ok on the same system. any ideas? I have re-booted everything.

my IPad has stopped printing using air print and my HP Photosmart 5520 but my laptop is printing ok on the same system. any ideas? I have re-booted everything.

Hi I have an HP printer. I use an APP called print central from APP Store. Used this for the last 2 years on 2 IPhones & 3 iPads with no problems. Cheers Brian

Envy 4500 has stopped printing off both a Macbook Air and a Pro - was fine before

I've been very happy with my printer/scanner but today it has stopped printing off both my Macbook Air and Macbook Pro. The printer seems fine so not sure why this has happened. Please help!

Hi @Swaggie,
Welcome to the HP Forums!
I understand that your HP Envy 4500 is not printing from your Macbook Air and your Macbook Pro. I am happy to help you with this printing issue!
For further assistance, I will need to know the following information:
The version number of the Mac Operating Systems. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies. Copy Text or Mixed Documents.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If there are any error messages on the printer's display panel.
In the meantime, please take a look through this guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X, and let me know what happens!
Hope to hear from you soon!
“Please click the Thumbs up icon below to give me a virtual high-five for responding.”
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Photosmart Premium - C309g and it has stopped printing in black (but will print colour)

Hi my HP Photosmart Premium - C309g and it has stopped printing in black (but will print colour). I've tried:-
printing test page - blank apart from windows logo
powering off and on
printing form different programmes.
Both black printer cartridges are full.
printer is 3 days out of one year guarantee!
I'm not very technical so easy solutions would be preferred.
Thanks
This question was solved.
View Solution.

Try the solution in this thread for cleaning the C309g printhead.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

A new tab now appears over my home page which is set correctly; the same tab appears when I want to print from internet and I CAN'T PRINT.

A new tab has suddenly appears over my home page when I go online. I don't know where this came from; is it a Mozilla Firefox thing? Even worse, when I try to print from internet, this page appears instead of my printer box and I am unable to print what I want.

You may have an unwanted extension that is modifying sites (or the toolbar area). Try this:
Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that flush the tab?
Please report back on anything suspicious you find so others can learn about its bad behavior.

Officejet 4500 will not print from internet.

Printer will only print e-mails, will not print anything from internet. "Unspecified error, Line 2107, Char1, Code0 res://ieframe.dll/preview.js" appears when ever I try to print from internet.

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it. Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
2) Select each printer profile for the printer with an issue, then select remove device/printer.
3) Reboot
4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)
5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
6) Test by printing google.com (uses very little ink when the test page comes out).
Let me know if you have any questions or issues.
Thanks,
Dan
I work for an internation tech company and personally perform thousands of computer repairs a year. I'm based out of the US working for a US company, and have been working on computers for over 13 years.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

As soon as I open iTunes a message pops up to say a problem has stopped it from working and I have to close it. Any solutions?

As soon as I open iTunes a message pops up to say a problem has stopped it from working and I have to close it. Any solutions?

Start with the third box in Troubleshooting issues with iTunes for Windows updates.
If that doesn't work, use the steps in the second box to repair your iTunes installation. Your library should be unaffected by these steps but there is backup advice elsewhere in the user tip.
tt2

D1560 has stopped printing from internet

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