D20 memory not reading correctly. Bios sees only 20 gigs lenovo diagnostic sees 24 gigs

Ok i have a d20 with one set of dimms not reading in the bios.  I have tried using all combinations and it always disables one channel of one CPU not reading in the bios but if I use the lenovo diagonstic it sees all the memory and can also run the quick memory test with no errors.  I would really like to get all of the slots to work anyone got an answer for this.  Thanks for you help in advance.
Mike

I'm assuming you're following the correct DIMM install order based on the service label on the inside cover?  The DIMM numbering is non-standard with regards to the location.
If you think you've narrowed it down to a specific DIMM slot (or pair of DIMM slots), I'd try booting the system with memory ONLY installed in that slot (or slots).  Obviously it's not the recommended fill order or anything, but it could be a good test to see if you possibly have a damaged slot or something.
Also, have you been messing with the CPUs at all?  Though unlikely, I would guess it's possible that a specific CPU pin in the socket could be damaged as well.

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