D420 scan start key with windows 8.1

I installed the latest driver as instructed but the only way I can get the scan to work is to create a shortcut to the C:\Program Files (x86)\Canon\MF Toolbox Ver4.9\mftbox but the start key on the printer in scan mode just brings up an empty box.
Anyone know a fix for this?
ImageClass D420 

Hi pbconsultant.
I will be glad to assist you. 
I recommend setting the MF Toolbox as the default program in the scanner properties.  Please follow the instructions below:
1.  Please open the [Devices and Printers].
2.  Right-click on the D400/420 Series and select [Scan Properties].
3.  Click on the [Events] tab.
4.  The prompt will appear.  Select the MF Toolbox program under "Start this program".
5.  Select [Apply] or [OK].
6.  Perform a scan using the [Start] button.
I hope this information is helpful to you.  Should the error persist, or you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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