D7360 won't print in "Black Only", unless color cartridges are also non-empty

I'm trying to print a document in grayscale mode using D7360 Photosmart printer.
In the printing setup dialog am explicitly checking the option to use "Black Print Cartridge Only".
The printer refuses to print, saying:
"The following ink cartridges are empty: Light Cyan. Replace these ink cartridges to resume printing."
"The printer does not have enough ink to ensure printer's health. The empty ink cartridges must be replaced to resume."
Does this mean that even though it is not using the color cartridges, all of them have to be non-empty when the printer is operating?
This question was solved.
View Solution.

I think I solved the problem for my PC. I put in a new black cartridge but my color cartridge is empty. My printouts started looking awful and were trying to print in blue. I went to the printer area of the control panel and requested grey scale only. Suddenly my printouts look great, as they did before. I'm running Vista on a Compaq with an HP deskjet D1560 printer.

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No, sorry.
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HP C6180 does not print in black when a color cartridge is out of ink - a design flaw?

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Hi there.
Two things that might help you: first off, if you print in fast draft mode, you'll print in black only. Otherwise, it will underprint some color. It actually makes the black look better and sharper. BUt, if you're simply printing webpages, just print fast draft, double-sided, and save some ink and paper. I print two pages per side, at least until my eyes get a little older. Anyway, that's where your ink has been going.
As for not allowing you to print, it's actually to protect the printhead. As a side note, your printer actually has a very impressive air management system. It actually reduces the amount of waste ink by flowing ink across the inside of the nozzles to keep them healthy, rather than spitting ink to keep them healthy. I was kind of sad we didn't advertise the efficiency side of things for that printer.
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Print won't print in black dispite 2 new cartridges

I have an office jet 4620 printer and the black and color cartridges (564) were replaced. The new color cartridges work fine but black does not print at all. Exchanged the black HP cartridge with another new one from Walmart and that one does the same. Diagnostics show that the cartridge is official HP cartridge and says it is full of ink but the test page comes out blank. I receive no message saying that the cartridge is not printing. Do I have multiple bad cartridges or what?

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Printing black &white when color cartridges are out of ink

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I have the EXACT same issue, just have a different printer Photosmart C4580...I'd like to know the answer as to why with new black and white cartridge it keeps defauting back to color, even if I select under preference to print B&W...really frustrating.....!!!

HP Officejet Pro 8600 - Now won't print in Black Ink Only!

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I know it won't print without a cartrige. I was trying to explain that this "problem" is one that needs to be prepared for in advance by not having empty cartriges installed. I am not trying to find a way around the way the printer is made to function. My printer came with the color cartriges that I plan on having for a long time because I rarely need to print anything in color. The link Jason posted clearly states that this printer, being a IIC, needs all cartriges installed in order for it to print. Here is the section: For example, a driver color setting (by selecting "print in grayscale with the black cartridge only" in printing preferences) specifies printing using only black ink. In addition, many IPH printers can operate in "reserve mode," which allows the user to continue to print with just the black cartridge when the color cartridge is removed or not installed. In HP IIC systems, all supplies are required to be installed in the printer for the printer to function. (empahsis mine) Why it needs all supplies installed to function? I don't know and don't care. Why does it not print with empty color cartriges installed (the first question of the person that started this thread)? I don't know and it doesn't really matter. Have one set of color cartriges on reserve in case one of the ones you have runs out of ink. Don't want to hassle with this "problem"? Own another printer that is not an IIC inkjet printer.

HP Officejet 6700 Premium, Won't print in black ink only

Hello I have a officejet 6700 premium and im running windows 7 home. I recently ran out of the color cartridge yellow but i cannot afford to replace it right now and would like to know if there is a way to print only in black when my color cartridges are depleted. I tried selecting 'only black ink' under setting but when I tried to print it said i must replace the yellow cartridge before I can resume printing. Please help!

The Officejet 6700 premium has separate printheads and ink supplies, with plumbing to connect them. If one of the colors has run out completely printing will be blocked as ink is needed to keep the printhead from clogging. While printing even black only the printhead would be waving around in the air and the color portion of the printhead could become clogged if there were not sufficient ink available for servicing. Sorry, but you will need to replace the color cartridge.
The document here decribes how ink is used in HP (and other) inkjet printers. In the language of that document the Officeejt 6700 is an IIC printer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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My 6510 won't print in black.

My 6510 won't print in black. The ink cartridge is not empty and all of the other colors work.

Hi MichelleLiggett,
Were you able to try the recommendations? If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the Warranty status.
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
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HP Officejet 6600 won't print in black and white

So I have a HP Officejet 6600 which recently ran out of it's magenta cartridge. I knew I wouldn't be able to print in color, but when I went to the printer and set preferences to print black only it still tells me I need to replace the magenta cartridge before I can resume printing. This is extremely annoying because I start school monday and have syllabi and things I need to print out. Please don't tell me to order or go out and buy a magenta cartridge. I just need to know how to get this specific printer to work using only black ink when the color cartidges are depleted.

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How do i print in black only

Product Name - HP Officejet 6500A Plus
Operating System - Windows 7
I do not have an Error Message. I would like to find out how I can print using Black Ink only. I have not made any changes in my system. This is the first time I have attempted to do this and have not found a way. I could not locate the tool box which I assume would allow me to do this.

how do I print in black only pritnting color documents from files in computer or color documents from internet?

Hp 6600 won't print in black ink only

Two of my color cartridges are supposedly empty (but I rather doubt it) so I decided I'd print in black ink only. I followed the directions as directed in the hp software and changed preferences to black ink only. Still, when I try to print I get a message that I need to replace the two colored ink cartridges that are empty. I'm very frustrated. Why won't this work?

I went to the link suggested and the answer was what I already knew. Shame on HP for selling a product without including that you need all cartridges full to use black and white In LARGE BOLD print. The following is not helpful. It only tells me what I already know. I will NEVER buy an HP product again. HP Officejet Printers - Printing with Depleted CartridgesIssueCan the printer operate for an extended period of time with depleted cartridges?SolutionFor regular usage, this product is not designed to print using only the black cartridge when the color cartridges are out of ink.However, your printer is designed to let you print as long as possible when your cartridges start to run out of ink. When there is sufficient ink in the printhead, the printer will offer you the use of black ink only when one or more of the color cartridges are out of ink, and the use of color ink only when the black cartridge is out of ink.The amount that you can print using black or color ink only is limited, so have replacement ink cartridges available when you are printing with black or color ink only.When there is no longer sufficient ink to print you will get a message that one or more cartridges are depleted, and you will need to replace the depleted cartridges before you resume printing.

C4650 Will only print black from the internet. MS Word and PS will not print in black but has color.

Before you think I just haven't tried anything, let me run you down with the whole lot:
-HP PhotoSmart C4650
-Windows Vista
-Problem: My printer won't print in black --but-- this only goes for Microsoft applications it seems. If I have a page of text in black, when printing from MS Word, the page comes out blank, however the printer is actually "printing" back and forth. IF, however I print from my browser, from email, or a webpage, picture, google docs, etc, black prints *just fine.* So far this holds true for both MS Word and PhotoShop CS5. Issue: Black ink simply doesn't print from any program other than a browser.
-NO. The cartridge isn't empty. NO. It's not incompatible. NO. The cartridge head isn't dry and I am not going to soak it in water. This is a new cartridge. It's the official HP brand.
I've done a search and I've found that a few people seem to have this "only print from the internet" problem, however none of these was solved. The only advice that an HP support member gave to one of them is to "install XP service pack 2" however.. I am not running XP. A few other people get the opposite issue where they can only print color from the internet and not from the computer's applications.
I don't know much about printers but it sounds like some kind of driver issue. Yes. I've already searched for, uninstalled and reinstalled drivers. Whenever I have to print something, I now try to open it up in my firefox just so I can be able to print black. It's quite the hassle. Almost seems like some kind of ploy to cause people to buy new ink cartridges when it's not really empty.
-Yes, I have also uninstalled and reinstalled the printer.
-Updated my windows (although idk how that would help. But I know it's going to be a suggestion anyway.)
Is there any known fix or should i chuck it off the balcony and go get a lexmark?

Hi lisaloyd,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having issues printing in colour. I also see that you are using a Lexmark printer. I would advise you to get into contact with Lexmark so that they can show you how to navigate through the printing software that they provide.
Please click on the following link to get to Lexmark Support.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

C 84 won't print in black

My printer now won't print in black ink-have a Wacom graphire tablet with Painter Essentials 2 and was learning how to use it and now can't get my old trusty Epson c 84 to print in black- ran all the alignment test, cleaned print heads etc. Checked Pen settings etc - can print dark navy etc so black in seems to be feeding in. Any web page or document is invisible when it comes out of the printer. I installed Tiger a few days ago per the apple reps suggestion that my pen tablet would be easier to install etc

Thanks and yes and it did not help. What WORKED though was to ditch the Epson and I bought a new Canon cheapo ip1600 and it does fine. It seems to be the most compatible of all of the Canons as it and one other ( per the 800 Canon store) are the only ones so far as Tiger is so new and some of the printer companies could not produce fast enough or fine tune their drivers etc.
Anyway so far no complaints and thanks for the suggestion!

HP OFFICEJET 6600 PRINTER IS NOT PRINTING IN BLACK ONLY ANYMORE

MY HP6600 PRINTER USE TO ALLOW ME TO PRINT IN BLACK ONLY NOW FOR NO APPRENT REASON IT IS NOT
THIS CAUSED ME GREAT PROBLEMS TODAY AS i RUN A BUSINESS WHICH RELIES ON BEING ABLE TO PRINT OUT DOCUMENTS DAILY AND IT IS VERY FRUSTARTING I COULD NOT PRINT IN BLACK BECAUSE THE MAGNETA WAS EMPTY
I BOUGHT THIS BECUASE IT COULD PRINT IN BLACK ONLY WHEN REQUIRED - AM EXTREMELY ANNOYED WITH THIS
THE PRINTER HAS BEEN CLEANED ETC BUT NOW ANTS ALL COLOURS TO BE UNEMPTY JUST TO PRINT OUT IN BLACK!!!!
WOULD NOT BUY HP AGAIN UNLESS THIS CAN BE RESOLVED

Hi @GREATDAN ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Since HP Update. I can no longer print in black only and draft. Toolbox reports no problems found.

Since HP Update. I can no longer print in black only and draft. Toolbox reports no problems found.

This is a duplicate topic with your other post. I will lock this one, please look here for responses.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

D7360 won't print in "Black Only", unless color cartridges are also non-empty

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