D9036 web GUI problem

Hi all
I have D9036 with fw V01.06 and problem to enter GUI, i can ping IP address, but no one broswer can't open GUI. As i know there is bug on this wersion of fw, but i can't upgrade device without reboot. Does anyone know how to reset web GUI srv, without rebooting?
Regards,

Hi,
I just tried it and got the same result.
A short dump is generated and the reported error is :
Short text
    Template interpretation cancelled, syntax error.
What happened?
    Template "templates\system\dm\serviceparameter.html" contains syntax errors and
     therefore could not be compiled.
    Cause of error:Include "templates\system\sapxjutil.html" not available.
    The syntax error is in row: 2, column: 75
    The incorrect HTMLB line is:
       "include(~service="system", ~language="", ~theme="",
     ~name="sapxjutil.html");"
I would say it's a bug in CRM 2007. Open a SAP support message....
Regards,
Olivier

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wrapper.classpath=/d3/ord/jlib/ordim.zip
wrapper.classpath=/d3/ord/jlib/ordvir.zip
wrapper.classpath=/d3/ord/jlib/ordhttp.zip
wrapper.classpath=/d3/BC4J/lib/jndi.jar
wrapper.classpath=/d3/BC4J/lib/jbomt.zip
wrapper.classpath=/d3/BC4J/lib/javax_ejb.zip
wrapper.classpath=/d3/BC4J/lib/jdev-rt.jar
wrapper.classpath=/d3/BC4J/lib/jbohtml.zip
wrapper.classpath=/d3/BC4J/lib/jboremote.zip
wrapper.classpath=/d3/BC4J/lib/jdev-cm.jar
wrapper.classpath=/d3/BC4J/lib/jbodomorcl.zip
wrapper.classpath=/d3/BC4J/lib/jboimdomains.zip
wrapper.classpath=/d3/BC4J/lib/collections.jar
wrapper.classpath=/d3/Apache/Apache/htdocs/onlineorders_html
#wrapper.classpath=/d3/Apache/Apache/htdocs/OnlineOrders_html/Onl
ineOrders.jar
# The following classpath entries are necessary for EJBs to run
in IAS or DB when
present
wrapper.classpath=/d3/lib/aurora_client.jar
wrapper.classpath=/d3/lib/vbjorb.jar
wrapper.classpath=/d3/lib/vbjapp.jar
# Oracle Servlet
wrapper.classpath=/d3/lib/servlet.jar
# Oracle Java Server Pages
wrapper.classpath=/d3/jsp/lib/ojsp.jar
# Oracle Util
wrapper.classpath=/d3/jsp/lib/ojsputil.jar
# Oracle Java SQL
wrapper.classpath=/d3/sqlj/lib/translator.zip
# Oracle JDBC
#wrapper.classpath=/d3/jdbc/lib/classes12.zip
# SQLJ runtime
wrapper.classpath=/d3/sqlj/lib/runtime12.zip
# Oracle Messaging
wrapper.classpath=/d3/rdbms/jlib/aqapi.jar
wrapper.classpath=/d3/rdbms/jlib/jmscommon.jar
# OJSP environment settings
#wrapper.env=ORACLE_HOME=/d3
# The next line should be modified to reflect the value of the
SID for your
webserver.
#wrapper.env=ORACLE_SID=cmpdb
#wrapper.env=LD_LIBRARY_PATH=/d3/lib
## Enable the flag below if you are using jdk 1.2.2_05a or above
#wrapper.env=JAVA_COMPILER=NONE
# Advanced Queuing - AQXML
wrapper.classpath=/d3/rdbms/jlib/aqxml.jar
#wrapper.classpath=/d3/rdbms/jlib/xsu12.jar
#wrapper.classpath=/d3/lib/xmlparserv2.jar
wrapper.classpath=/d3/lib/xschema.jar
#wrapper.classpath=/d3/jlib/jndi.jar
wrapper.classpath=/d3/jlib/jta.jar
oemreporting.properties=/d3/Apache/Jserv/oemreporting/oemreportin
g.properties
zones = root, oemreporting
wrapper.classpath=/d3/jlib/share-opt-1_1_9.zip
wrapper.classpath=/d3/jlib/caboshare-opt-1_0_3.zip
wrapper.classpath=/d3/jlib/marlin-opt-1_0_7.zip
wrapper.classpath=/d3/jlib/tecate-opt-1_0_4.zip
wrapper.classpath=/d3/jlib/ocelot-opt-1_0_2.zip
wrapper.classpath=/d3/jlib/regexp.jar
wrapper.classpath=/d3/jlib/sax2.jar
#wrapper.classpath=/d3/jlib/servlet.jar
wrapper.bin.parameters= -DORACLE_HOME=/d3
#wrapper.env=LD_LIBRARY_PATH=/d3/lib32
wrapper.env.copy=DISPLAY
wrapper.bin.parameters=-DORACLE_HOME=/d3
#wrapper.classpath=/d3/lib/vbjorb.jar
#wrapper.classpath=/d3/lib/vbjapp.jar
wrapper.classpath=/d3/classes/classesFromIDLVisi
wrapper.classpath=/d3/jlib/swingall-1_1_1.jar
wrapper.classpath=/d3/jlib/ewtcompat3_3_15.jar
wrapper.classpath=/d3/jlib/ewt-3_3_18.jar
wrapper.classpath=/d3/jlib/share-1_1_9.jar
wrapper.classpath=/d3/jlib/help-3_2_9.jar
wrapper.classpath=/d3/jlib/ice-5_06_3.jar
wrapper.classpath=/d3/jdbc/lib/classes111.zip
wrapper.classpath=/d3/classes
wrapper.classpath=/d3/jlib/oembase-9_0_1.jar
wrapper.classpath=/d3/jlib/oemtools-9_0_1.jar
wrapper.classpath=/d3/jlib
wrapper.classpath=/d3/jlib/javax-ssl-1_1.jar
wrapper.classpath=/d3/jlib/jssl-1_1.jar
wrapper.classpath=/d3/jlib/netcfg.jar
wrapper.classpath=/d3/jlib/dbui-2_1_2.jar
#wrapper.classpath=/d3/lib/aurora_client.jar
#wrapper.classpath=/d3/lib/xmlparserv2.jar
wrapper.classpath=/d3/network/jlib/netmgrm.jar
wrapper.classpath=/d3/network/jlib/netmgr.jar
wrapper.classpath=/d3/network/tools
wrapper.classpath=/d3/jlib/kodiak-1_2_1.jar
wrapper.classpath=/d3/sysman/jlib/netchart360.jar
wrapper.classpath=/d3/jlib/pfjbean.jar
wrapper.env=SHLIB_PATH=/d3/lib32
wrapper.env=LIBPATH=/d3/lib32
wrapper.classpath=/d3/ultrasearch/lib/isearch_midtier.jar
wrapper.classpath=/d3/ultrasearch/lib/isearch_query.jar
wrapper.classpath=/d3/ultrasearch/lib/jgl3.1.0.jar
wrapper.classpath=/d3/lib/mail.jar
wrapper.classpath=/d3/lib/activation.jar
wrapper.classpath=/d3/ultrasearch/jsp/admin/config
# Additions for iFS
## DO NOT REMOVE OR ALTER THE FOLLOWING LINE ....
# iFS true
# Uncomment if you want to use the same Jserv as other
applications
wrapper.classpath=/d3/9ifs/custom_classes
wrapper.classpath=/d3/9ifs/settings
wrapper.classpath=/d3/9ifs/lib/adk.jar
wrapper.classpath=/d3/9ifs/lib/email.jar
wrapper.classpath=/d3/9ifs/lib/http.jar
wrapper.classpath=/d3/9ifs/lib/release.jar
wrapper.classpath=/d3/9ifs/lib/repos.jar
wrapper.classpath=/d3/9ifs/lib/utils.jar
wrapper.classpath=/d3/9ifs/lib/webui.jar
wrapper.classpath=/d3/9ifs/lib/provider.jar
wrapper.classpath=/d3/jlib/javax-ssl-1_2.jar
wrapper.classpath=/d3/jlib/jssl-1_2.jar
wrapper.env=ORACLE_HOME=/d3
wrapper.env=ORACLE_SID=cmpdb
wrapper.env=LD_LIBRARY_PATH=/d3/lib:/d3/ctx/lib:/d3/lib32
wrapper.env=NLS_LANG=.US7ASCII
## Additions for the iFS zone
# Uncomment if you want to use the same Jserv as other
applications
zones=ifs
ifs.properties=/d3/Apache/Jserv/etc/ifs.properties
# End iFS section

About your home page; Manually set up Firefox with the window(s) and tab(s)
the way you want them to be. Then;
'''''Firefox Options > General > Homepage'''''.
Press the button labeled ''''Use Current'''.'
=====================================
Open a new window or tab. In the address bar, type '''''about:config'''''.
If a warning screen comes up, press the '''''Be Careful''''' button.
This is where Firefox finds information it needs to run.
At the top of the screen is a search bar. Enter '''''browser.newtab.url'''''
and press enter. '''''browser.newtab.url'''''
tells Firefox what to show when a new tab is opened.
If you want, right click and select '''''Modify'''''. You can change the
setting to; about:home (Firefox default home page), 
about:newtab (shows the sites most visited), 
about:blank (a blank page), 
or you can enter any web page you want. 
The same instructions are used for the new window setting, listed as
'''''browser.startup.homepage'''''.

Can't re-add printer after removing from eprint center - 'Web Services Problem'

I have an HP Photosmart Premium C310 series printer (Model Number CN503B) which I have been using with ePrint for about 18 months. Aside from intermittent issues it has worked, I use a chromebook most of the time so rely on the ePrint option via Google Cloud Print.
Last week it stopped working, with every job in the list showing as cancelled. Following advice on the forum I removed the email address of the printer from the eprint center. I thought it would then be simple to add the printer back. However, I have been unable to connect the printer to the web service so I cannot create the code I need to add the printer back.
STEPS TO REPRODUCE:
1. Factory reset printer settings
2. Factory reset network settings
3. Restart printer and Reboot router
3. Settings -> Network -> Wireless Setup Wizard
4. Choose correct SSID, enter password for WPA
5. ‘Connected to Network’
6. Settings -> Web -> Enable Web Services
7. ‘Accept terms’ screen -> Accept
8. ‘Checking for product updates’ screen shows briefly then returns to 'accept terms' screen
9. Next it makes a ping sound and shows ‘Web Services Problem’ ‘Problem connecting to Web Services Server’, it then pings again a few seconds later (which ties in with what I see in the network logs as a second attempt)
10. Log on to printer via web interface and set IP address of printer to manual IP outside DHCP range (as advice on other threads in this forum). Check DNS setting valid (same as gateway server which all other devices on network are also using successfully as DNS)
11. Repeat steps 6 and 7 - still same error message
I consider myself technically savvy and have followed all advice I can find on this forum including the following:
1. reverting to printer and network defaults
2. rebooting router
3. assigning static IP address to printer outside of DHCP range of router
4. connecting to printer via web interface and setting DNS to variously: same as gateway, google DNS (8.8.8.8), ISP DNS
5. adjusting firewall settings on router to explicitly allow and log outbound connection on the HP ports (already had a rule allowing all outbound connections)
As mentioned, the printer worked fine with ePrint previously so I suspect the ePrint server is rejecting a request from my printer for some reason, maybe because there is old / corrupt data on the server regarding my specific printer.
I’m logging outbound traffic from the printer and here are what the router logs show me (printer IP replaced with 192.168.x.x below, even though it is not public )
Thu, 2013-04-11 09:13:42 - TCP Packet - Source:192.168.x.x, 36475 Destination:15.201.202.81,80 - [HTTP rule match]
Thu, 2013-04-11 09:13:43 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 51463 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:44 - TCP Packet - Source:192.168.x.x, 53044 Destination:15.201.224.79,443 - [HTTPS rule match]
Thu, 2013-04-11 09:13:51 - TCP Packet - Source:192.168.x.x, 64270 Destination:15.201.224.79,443 - [HTTPS rule match]
Looks like both are HP sites: first is 'g4t2674.houston.hp.com' and the second secure one is ‘registration-pro-site2eprint.houston.hp.com’ which sound likely to be correct. That suggests the DNS is working but that the registration server doesn’t like the request for some reason.
I had the printer registered for Google Cloud Print but I have now deleted that also and it doesn’t seem to have made any difference (assume it just formats and forwards to the HP ePrint email anyway).
One hack that sheds some further light is to switch off wifi on the printer and then switch on ePrint. Eprint gives an error but stays set as 'on'. When I then switch wifi back on I can then at least check for product updates (it tells me I have the latest product updates). However, web services are still a 'no go'. Network traffic for that product update exchange looks like this:
Thu, 2013-04-11 10:14:51 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:00 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63960 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x,63938 Destination:15.240.238.56,80 - [Any(ALL) rule match]
Thu, 2013-04-11 10:15:01 - TCP Packet - Source:192.168.x.x ,39054 Destination:2.16.226.12,443 - [Any(ALL) rule match]
So clearly the printer can communicate to those servers well enough to find it has the latest firmware.
I realise this is a lot of information but hopefully some of it is helpful for troubleshooting.
Thank you in advance for any help!

The issue disappeared this weekend. I didn't change anything so it must have been something server side. I notice others with the same issue have also seen it resolved.
Thanks to all those who contributed and tried to help out. Although disappointed I went for a long time without ePrint I'm glad that action was apparently taken to resolve in the end.

D9036 web GUI problem

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