Dad set up an incorrect email for his Apple ID. I have deleted the ID but his email address is not available?

Hi
My Dad has set up his Apple ID with an old email address. I have deleted this ID and tried to create a new one with his correct email address. System is telling me that this email address is not available. What am l meant to do when this is Dads only email address? I have tried to answer the DOB question with no luck. I am trying to send to my rescue email address but l cannot get that option.

Hi willett75,
Welcome to the Apple Support Communities!
It sounds like his email address may already be in use as an Apple ID and the system is directing you to try to reset that password via date of birth and security questions. Below is the link for assistance resetting a password, but in your situation, if you cannot get past DOB, it may be necessary for you to follow the link to contact Apple Support in the article.
If you forgot your Apple ID password
http://support.apple.com/kb/HT5787
If these steps didn't help you to reset your password, contact Apple Support.
Have a great day,
Joe

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  • This email address is not available for use as an Apple ID

    hi
    i had two apple accounts
    and just wanted to change the primary email address for the both with each other
    when i changed the first one my old email cant be used with other account then i tried replacing my old email it doesnt replace it says
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    Yes,  I am having the same problem.  When I called apple they said that things were "tied up somehow" with another account that has a do different birthday than me.  Uuuuuhh?  So that means someone else can log in?... I have a feeling there is a big vulnerability with the three login options, just like with the current and past password retrieval. Apple had only suggested that I delete my current set up on my serviced and make a new ID and email.
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