Dads phone uses usually  uses 4G but it's using LTE instead. Moms phone is using 4G

help me!
iPhone 5s, iOS 8.1.3.,iPhone 5s, iOS 7.0.4.
both have problems.

If you have AT&T, they use "4G" to mean the older, slower HSPA+. LTE is faster.
The first thing I would do is update them both to the current version of iOS. You may also want to reset the network settings. Settings>General>Reset>Reset Network Settings.

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