Daemon Manager Service

The CiscoWorks Daemon Manager Service is not starting on my server; I tried to start the service in the Services section of My Computer and through the CLI but it still won’t start. I rebooted the server several times with no luck. I don’t know what happened; everything was working fine last week and now this problem occurred. Any help would be appreciated!

Good morning,
Thanks for your suggestion, I'll give it a try!
Please let me give you a little more history on the problem I'm having, Tuesday I tried to open Ciscoworks and I received the following error on the browser after I tried to login.
Error 403: You don't have permission to access /cwhp/LiaisonServlet on this server.
After a reboot of the Ciscoworks server is when the Daemon Manager Service was unable to start at all. I did find a TID on fixing a Tomcat bug and ran it on Wednesday but the service still didn't start. After trying the suggestion this morning on resetting the Casuser password I went back and ran the TID from Wednesday again and this time the service started. Everything appears to be running normally but every time I try to login to the server I receive the error above with no errors being displayed in the syslog file. Hope this extra information helps and I appreciate your help!
Thanks,
Tim Walsh
PS - I am working on the server from a remote desktop connection so getting the log files to you might be tough to do.

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Can't start Daemon Manager service on CSM 3.1

Hello dear experts!
After i've installed CSM 3.1 on customer server i found that CSM Daemon Manager service can't start. Next error log appears in MS Event Viewer:
"Faulting application dmgtd.exe, version 1.0.0.1, faulting module dmgtd.exe, version 1.0.0.1, fault address 0x00011f96."
After these i tried to start this service manually, but i got next error:
"Error 1053: The service did not respond to the start or control request in a timely fashion"
I did software installation remotely using Microsoft Terminal connection to server.
I have exactly the same problem with Cisco LMS 2.6 which i've installed on another server. Daemon Manager can't start there too.
Could you give me advices what i need to do?

I tried to reboot server and wait for Windows to load services much times, but it did not help my any way. I found error reason: Daemon Manager couldn't start because there was no swap space on my server. I checked syslog file and found the alert. After i tuned swap settings this service started. But there is one interesting fact during CSM and LMS installation: though swap space setting on my server was as "No paging file", but CSM (LMS) installer shows me that i have sufficient swap space. So always check log files (C:\Program Files\CSCOpx\log) if you can't start your CSM or LMS.

CWMLS daemon manager service could not be started

Hello,
Our server in which we have installed Ciscoworks LMS was restarted due to power supply problems. After that "CiscoWorks Daemon Manager" service is not getting started. I've tried to stop all the ciscoworks related services and restart it, also tried restarting the server machine. Ciscoworks LMS Version 3.0, installed on windows 2000 SP4. The error message is:
E:>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
I've changed casuser password using resetCasuser.exe file, but there was no change.
Any clue?

Hi ,
Please attach the syslog.log ( If it is huge in size then truncate and send me some of the Lateste logs..)
--Screen shot of the services.msc winodw ( with all the cisco works service)
--Go to start >control Panel >Administrative Tools > Event Viewer > open the Application logs and send me the screen shot of the lastest event ..
In the mean time try this :
go to services.msc > change the startup type of the Daemon Manager to MAUNAL from Automatic and
ReBoot the Server ... Once server is back online > change the startup type back to Automatic and Try to Restart the Daemon Manager .
Note : Please make sure the IIS Admin service is Disable
Thanks
Afroj

Cisco Works Daemon Manager Service down after deleting Syslog files

Dears,
Cisco Works Daemon Manager Service is not comiing up after deleting the syslog.log files from NMSroot, al other services are comes up except this.
please help ...
Rgds
Aslam

Not sure what is happening, but I see several services that should be started by the daemon manager, that are already started!!
You best stop them, make sure the services are set to manual except daemon manager, tftp syslog and rcp who are automatic.
Then I suggest to reboot server. If the daemon manager still can start run the resetcasuser.exe in \CSCOpx\setup\support\ and try again.
Cheers,
Michel

Daemon Manager service does not start

Hello,
I have a problem with Ciscoworks LMS 3.1 ... Application was working fine but after a while it started to show errors due to some processes and services that weren't enabled. I looked over the processes and services windows and realized Daemon Manager wasn´t working. I tried to start it but just doesn't happen.
I did it through the services window and also through a windows command prompt but results weren't different.
I attached the screenshots about my issue. Hope they're helpful and will be looking forward your answer.
Thank you,

Hi,
Actually, there is only one server working for all the modules of the application so it has been set up as standalone.
The server has the following features:
- Microsoft Windows Server 2003, Standard Edition, SP1
- Intel(R) XEON(R) CPU
- E5405 @ 2.00 GHz
- 2.00 GHz, 1.97 GB of RAM
Domain has been set up within the server
Antivirus Microsoft Forefront Client Security installed
Is there any bug that fixes that problem about the domain being corrupted??? would it be better if we skip that domain's comfiguration when setting up the server's system (although it would be like server does not belong to the network)??, Antivirus has not to be installed??? Policies from the firewall would need to be all opened (from the server to any device that is to be managed by the application???
According to your comments that is what i am understanding, please let me know if i am wrong and therefore What would you recommend me to do???
Thanks,

CiscoWorksLMS 4.0 - Service Ciscoworks Daemon Manager does not start

Dear,
After migrating a virtual machine that hosts the CiscoworksLms 4.0, Daemon Manager service does not start.
From what we see this error seems to be a problem in the license.
Following is the error:
ERROR! The license file is invalid. Please click this link for information about Obtaining a valid license or purchase click here for current licensing information Otherwise, please contact your Cisco representative for purchasing information.
I have already entered in the User casuse group of administrators and reset the password but no use Daemon Manager service not up
Thanks for help!

Hi,
From the attached screen shots, I can see the startup type are Incorrect for Many services ,kindly correct their status...
please see below the correct startup type
configuration for LMS Services. As you notice you see that only the
"CiscoWorks Daemon Manager" (except the RSH/Syslog/TFTP services) is set to
start automatically, the Daemon Manager is responsible for starting all the
other CiscoWorks LMS services in a specific order.
So by having the below configuration, LMS will start correctly by itself
after Windows successfully reboots. In fact having any other start up
configuration will cause LMS to not start, because if one of the LMS
services starts before it dependent services, it will not come up and all
subsequent services will fail to start as well.
CiscoWorks ANI database engine - Manual (if Campus Manager installed)
CiscoWorks Daemon Manager - Automatic
CiscoWorks RME NG database engine - Manual (if RME installed)
CiscoWorks Tomcat Servlet Engine - Manual
CiscoWorks VisiBroker Smart Agent - Manual
CiscoWorks Web Server - Manual
CWCS Cmf database engine - Manual
CWCS rsh/rcp service - Automatic
CWCS syslog service - Automatic
CWCS tftp server - Automatic
If DFM installed:
DFM dfmEpm database engine - Manual
DFM dfmFh database engine - Manual
DFM dfmInv database engine - Manual
If IPM installed:
IPM Aging Server - Automatic
IPM DB Server - Automatic
IPM Naming Server - Automatic
IPM PM Server - Automatic
IPM Stopper - Automatic
--Change the statup type Accordingly and then REBOOT the Sever and check the issue again..
Thanks
Afroj

Ciscowork 3.2.1 daemon manager is not working after patch installation

Hi Team
Ciscowork 3.2.1 daemon manager is not working after patch installation.
C:\Documents and Settings\Administrator>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Also I checked syslog.log and it is showing below error
an 17 14:39:34 127.0.0.1 100: <28> dmgt[1316]: 2507(W):Daemon manager anonymous user has not been set up: 00000569
Please suggest.
With Regards,
neena

During installation, an user casuser is created with certian security settings and if those are modified\removed, DM will not start.
Following message will be seen in /log/syslog.log
Daemon manager anonymous user has not been set up: 00000775
To solve the issue, run resetcasuser.exe located under /setup.support to recreate the settings.
Make sure casuser account is not locked out. Make sure casuser is a member of casusers group and is set to "password never expires".
Additionally you can try to make casuser a member of adiministrators group.
-Thanks

Ciscowork3.2.1 daemon manager is not working after patch installation

Ciscowork 3.2.1 daemon manager is not working after patch installation
Hi Team
Ciscowork 3.2.1 daemon manager is not working after patch installation.
C:\Documents and Settings\Administrator>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Also I checked syslog.log and it is showing below error
an 17 14:39:34 127.0.0.1 100: <28> dmgt[1316]: 2507(W):Daemon manager anonymous user has not been set up: 00000569
I reset the casuser password and restarted the service but still no luck....
Please suggest.
With Regards,
neena

Neena,
Check the properties of casuser under Start > Settings > Control Panel > Administrative Tools > Computer Management > Local Users and Groups > Users and make sure it is not disabled or locked out. The only thing checked should be "Password never expires". Change anything required and reset casuser.

LMS 3.2 CiscoWorks Daemon Manager does not startup

When trying to start CiscoWorks Daemon Manager i get the following message:
"The CiscoWorks Daemon Manager service on local computer started and the stoped. Some services stop automatically if they are not in use by other services or programs."
I have tring starting the service from DOS also and get:
E:\Program Files\CSCOpx\setup\support>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
resting the casuser pasword also did not help.
Anyone know of a solution?

Hi
That was the initial problem, we did increase the swap file space and still get an error. See the errors on the 22nd..
Dec 22 07:20:33 127.0.0.1 dmgtd: Http is the port in ssl.properties file and apacheflags to be set is -d E:\PROGRA~1\CSCOpx\MDC\Apache
Dec 22 07:20:33 127.0.0.1 dmgtd: PX_PROTOCOL in registry http
Dec 22 07:20:33 127.0.0.1 dmgtd: Apache Args in registry -d E:\PROGRA~1\CSCOpx\MDC\Apache
Dec 22 07:20:33 127.0.0.1 dmgtd: PX_PROTOCOL in md.properties file is http
Dont know if this means anything to you :-)

"CiscoWorks Daemon Manager" not running

Hi Team,
We had to restart the server in which we have installed Ciscoworks LMS. After that "CiscoWorks Daemon Manager" service is not getting started. Tried to stop all the ciscoworks related services and restart it, also tried restarting the server machine, but no luck. Could any one give me the solution to fix this problem. The error message is attached below.
I am using Ciscoworks LMS Version 3.0
E:\>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
E:\>
E:\>pdshow
ERROR: connect to dmgtd process on "127.0.0.1" on port 42340 failed:
Error Line found in License.log file
[ Thu Apr 09 13:10:46 IST 2009 ] [VBJ ThreadPool Worker id=25 se=iiop_tp scm=iiop_tp] ERROR com.cisco.nm.license.client.LicenseManager - Error in response: Unknown license handler: AALL
Please do let know if I need to provide any further info.

Below is the last two lines from NMSROOT\log\syslog.log. These lines are repeated many times in the log file.
Apr 09 15:35:20 127.0.0.1 100: <28> dmgt[4916]: 2507(W):Daemon manager anonymous user has not been set up: 00000532
Apr 09 15:38:01 127.0.0.1 100: <28> dmgt[5672]: 2507(W):Daemon manager anonymous user has not been set up: 00000532
These are the only Error messages I can see in Windows Event Viewer for todays date.
Error 1.
Source: PerfNet
Unable to read performance data from the Server service. No Server performance data will be returned in this sample. The error code returned is in first DWORD in the Data section. The IOSB.Status is in the second DWORD and the IOSB.Information is the third DWORD.
Error 2.
Source: Apache Service
The Apache service named e:\PROGRA~1\CSCOpx\MDC\Apache\Apache.exe reported the following error:
>>> [Thu Apr 09 15:35:13 2009] [warn] pid file e:/program files/cscopx/mdc/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run? <<<
before the error.log file could be opened.
More information may be available in the error.log file. .
The file cscopx/mdc/apache/logs/httpd.pid contains only the value "1436"

Ciscoworks License Server/Daemon Manager is down.

Hello,
It seems i have a major issue with my Ciscoworks server. Whenever i try to go to Netconfig, or inventory, or basically anything i get this error
"License Server/Daemon Manager is down. Please check license.log for more information."
The license.log file doesn't show much, here is the last few lines
"[ Tue Mar 01 12:01:03 EST 2011 ] [CS_License:LiceneServer-Thread-656] INFO com.cisco.nm.license.server.LicenseServer - Executing GetFeature
[ Tue Mar 01 12:01:03 EST 2011 ] [CS_License:LiceneServer-Thread-656] INFO com.cisco.nm.license.server.LicenseServer - Got VMS features
[ Tue Mar 01 12:01:03 EST 2011 ] [CS_License:LiceneServer-Thread-656] INFO com.cisco.nm.license.server.LicenseServer - Getting CMF features
[ Tue Mar 01 12:07:10 EST 2011 ] [CS_License:LiceneServer-Thread-657] INFO com.cisco.nm.license.server.LicenseServer - Executing GetFeature
[ Tue Mar 01 12:07:10 EST 2011 ] [CS_License:LiceneServer-Thread-657] INFO com.cisco.nm.license.server.LicenseServer - Got VMS features
[ Tue Mar 01 12:07:10 EST 2011 ] [CS_License:LiceneServer-Thread-657] INFO com.cisco.nm.license.server.LicenseServer - Getting CMF features
Can anyone assist with this please?

The service was already stopped. I did not stop it. When i tried to start it it stopped striaght away... see below
C:\>net stop crmdmgtd
The CiscoWorks Daemon Manager service is not started.
More help is available by typing NET HELPMSG 3521.
C:\>net start crmdmgtd
The CiscoWorks Daemon Manager service is starting.
The CiscoWorks Daemon Manager service could not be started.
The service did not report an error.

Cisco Prime LMS 4.1, "License Server/Daemon Manager is down."

Hello,
We having problem with Cisco Prime LMS running version 4.1.
When open Home page shows the next message: "License Server/Daemon Manager is down. Please check license.log for more information." (see attached)
The daemon server is stopped already and i can't restart it, see below:
C:\>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
Thanks

It looks like you're seeing CSCte49301. Follow the release note steps to solve this:
Symptom:
The EssentialsDM daemon hangs in a Waiting to initialize state (as seen in the output of the pdshow command). Additionally, one might see "Error connecting to JRM" in Resource Manager Essentials applications.
Conditions:
This occurs on Windows servers after the patch for KB968930 is installed, and only if the Windows Remote Management service was started prior to starting CiscoWorks Daemon Manager.
Workaround:
Shutdown CiscoWorks Daemon Manager with the following command from the server's command prompt:
net stop crmdmgtd
Delete the following two files:
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry
NMSROOT\MDC\tomcat\webapps\rme\WEB-INF\lib\ctmregistry.backup
Restart CiscoWorks Daemon Manager with the following command:
net start crmdmgtd
If that does not work, then the Windows Remote Management service must be stopped, and disabled. Then, CiscoWorks Daemon Manager must be restarted.

CSM - Daemon manager problem

Hi:
I can not start "Cisco Security Manager Daemon Manager" service.
In the syslog.log file I have the next error:
Sep 14 14:19:39 127.0.0.1 100: <28> dmgt[3148]: 2507(W):Daemon manager anonymous user has not been set up: 00000569
Regards

check the following:
1- Check if the casuser is the group member of local admin?(For windows)
2- Any Terminal Services are in used or not.
3- I want you to reset your casuser by doing CSCOpx\setup\support\resetCasuser.exe
4- Stop and restart the daemons by
"net stop crmdmgtd". Wait for few minutes. Then "net start crmdmgtd" from the command
line. (If Windows)
"/etc/init.d/dmgtd start". Wait for few minutes and do "stop" instead of start.
(If Solaris)

Daemon manager won't start

After doing a fresh install of Cisco Prime 4.1 and rebooting the server 'Cisco Prime Daemon Manager' service won't start. Startup type is 'Auto'. Server has been rebooted twice and I have tried 'net start crmdmgtd' without success.
C:\Users\NetAdmin>net start crmdmgtd
The Cisco Prime Daemon Manager service is starting.
The Cisco Prime Daemon Manager service could not be started.
The service did not report an error.
More help is available by typing NET HELPMSG 3534.
C:\Users\NetAdmin>net helpmsg 3534
The service did not report an error.
C:\Users\NetAdmin>

I need to see following output:
> Output when you enter command : net start crmdmgtd (on command prompt)
> Last 100 lines of NMSROOT/log/syslog.log
> event logs, if anything pertainign to Ciscoworks processes.
Try following things as well:
# Make casuser a member of adminitrators group.
#Make sure you have swap properly and manually configured (twice of RMA):
1. Right click on "Computer" and select "Properties." Click on "Advanced System Settings."
2. Choose the "Advanced" tab and click "Settings," under "Performance."
3. Choose the "Advanced" tab and click "Change" under "Virtual Memory."
4. Uncheck "Automatically Manage Paging File Size" for all drives.
5. Click "Custom Size" and enter the amount of swap space in MB (megabytes). Click "Set" and then "OK" three times to return to the desktop.
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

Missing App server in GRC Analysis Engine Daemon Manager

Hi,
We have two app servers for our GRC AC 5.3.The Analysis Engine Daemon Manager(http://<host>:5<nn>00/sap/CCADStatus.jsp) lists only one of the app servers .If I try the URL for the Daemon manager using the URL with app1 or app2 it lists only the background job workers and web services workers for the app1 only and not the app2.I checked the entry for table VIRSA_CC_CONFIG which has entry for the first app server ('107', 0,http://app1:5<nn>00/webdynpro/dispatcher/virsa/ccappcomp/BgJobStart', 'BgJobStart URL').Do I need to add the other URL for the other app server also.If yes how.If any one has faced this issue please help me.Your help is greatly appreciated.
Thanks,
Max

Since the Instance number (i.e. <nn> ) is a mandatory part of the URL so the URL for two app. server should be different. But first of all what is the necessity for keeping two different Instances (Java) for GRC AC? One is enough with proper hardware and system parameter sizing - right?
Also, the Batch Jobs are not App server specific stuff.. so it is not correct to say that there are Jobs from only one App server and not from the other.
regards,
Dipanjan
Edited by: Dipanjan Sanpui on Sep 27, 2010 2:51 PM

Daemon Manager Service

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