Daily responsibilities of supporting consultants

Question

Hi,
      what are the daily responsibilities of a supporting consultant. Let me know how the supporting consultant starts his day.
How can you trigger the process chains?(Responsibilities of a supporting consultant for one full day)

Answer 1

Hi,
Support Issues
1.     tRFC-
Solution: Contact BASIS team and enquiring about RFC, transfer of I-docs Info, We can also check in BD87
2. Delta Corruption
Solution : Some times delta gets corrupted due to some reasons, we have to re-initialize our datasources
3. Extra Charcters
Solution : Maintain ALL_CAPITAL_PLUS_HEX in RSKC, RSALLOWEDCHAR in SE16,
RSKC_ALLOWED_CHAR_MAINTAIN in SE38
4. Transaction Log Full
Solution : Contact BASIS team and ask them to clear the transaction log
5. Wrong Date Format
Solution : We have to identify the erroneous record and edit in PSA and upload again
6. Conversion Exits
Solution : Sometimes we get data into BW in a different format, If possible try to edit in source system and reload again
7. DSO activation failed due to inconsistent requests in Database tables
Solution : At times, we delete requests from DSoO/PSA/CUBE, but in the backend tables, requests will be still lying.
We have to delete from the database tables
8. Source System was not available
Solution : When BASIS team carries out some maintenance activities, our source system will be under their usage.
Ask them to make it free
9. Delta records missing
Solution : Due to some reasons some records will be missing in delta, then we have to do "Repair Full"
10. Could not find Code page for recieving system
Solution : Again RFC/IDOC problem, Contact BASIS
11. Caller 70 missing
Solution : We have to re- start our data load whenever the source system load is less
12. Timing out of queries
Solution : Check out the Aggregate valuation, If required we have to drop the existing ones, create a new one with High val
Regards,
Suman