Damaged hard drive still under warranty and does not take apple..

if legally there are two year warranty, that having a $ 3000 iMac, they did not fix the hard disk because it only has one year warranty ... is this legal?

It's legal. Macs come with a 1 year warranty, extendable to 3 years if you buy AppleCare within the first year warranty period. Unfortunately it can't be added after that time frame.

Similar Messages

External hard drive asks for password and does not mount on desktop

Hello all,
I bought a portable FireWire external hard drive to connect to my iMac G4. When connecting via FireWire, a message window appears telling me that the external disk is password protected and prompts me to type a password. Neither typing my administrator password nor activating the checkbox "Temporarily remove protection" and clicking the Unlock button is successfull: the hard drive does not appear on the desktop but it is listed in the System Profiler under Fire Wire Bus. I tried the external drive on an iMac G5 where it works without any problem. So what shall I do? Does anybody know an issue to this? I will be glad for every answer.

Have you written any data to the external drive? If not, perhaps you could add some data.
Are you using filevault?
You could reformat it in disk utilities.
Here is the path...
Macintosh-HD -> Applications -> Utilities -> Disk Utility
It may be a problem with accessing the drive from different users, I could not recreate the problem with different users on my machine. I have only one machine with firewire.
Robert
Message was edited by: rccharles

I bought iphone 5s from du 11 months back.Its earphones got damage but it is still under warranty and axiom refused to exchange.They say apple accessories has 6 month warranty but everywhere it says apple accessories has 1 year warranty.What to do?

I bought iphone 5s from du 11 months back.Its earphones got damage but it is still under warranty and axiom refused to exchange.They say apple accessories has 6 month warranty but everywhere it says apple accessories has 1 year warranty.What to do?

Austrin,
Information can be found at the link below that can assist with setting up service for your iPhone through Apple.
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&product=iphone
Regards,
Allen

HT6154 button not working on phone. need repair. how do I find out if the phone is still under warranty and how do i schedule an appointment?

Button on my iPhone4 has stopped working after being replaced for the same reason a few months ago. I need to know if the repair is still under warranty and how do I setup a replacement meeting with the Apple store in Frisco, TX as soon as possible.

To check the warranty, enter the serial number here.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
To schedule a Genius Bar reservation, start here.
http://www.apple.com/retail/stonebriar/

I have an iphone 5c, it is still under warranty and it broke the glass. I'm from Brazil but I bought it in the USA! I wonder if there is any cost to replace the glass, and if you have how much to change in any apple store in miami?

I bought a iphone 5c in usa but live in Brazil. It is still under warranty and the glass broke. Here in Brazil nowhere exchange just the glass, because this model is different from what came to Brazil. I am very sad, and I wonder if Apple changes the glass at no charge, or if you have any additional cost?

my friend is going to USA, if I say she can change at any store? so now they are exchanging just the glass for $ 79 U.S. dollars? I would not be possible to speak with some seller to know the right value? would love to know the value before it pays not know whether to send it

Iphone 5 won't charge unless I wiggle the cable around to fine a spot where it works. It's not the cable/charger as it works perfectly in other iPhone 5's. I haven't even had it a year so it's still under warranty and the phone is in very good condition

Iphone 5 won't charge unless I wiggle the cable around to fine a spot where it works. It's not the cable/charger as it works perfectly in other iPhone 5's. I haven't even had it a year so it's still under warranty and the phone is in very good condition and has never been abused/dropped etc. I'm taking it into apple tomorrow for an appointment. Has anyone had this problem? if so, what happens? thanks

I had the same problem and took my iPhone 5 into the Apple store. What happened was a little embarrassing. The genius took out a "special tool" (a paper clip) and began digging out an unimaginable amount of lint from the lightning connector port. After that I was able to connect the cord and charge without any issues.
A few days after, I realized that my problems associated with the remote/mic not working on my ear pods might be due to the same issue. (The volume and action buttons on the ear pods sometimes were not responsive) I grabbed a paper clip and began digging. Again, a large wad of lint came out of the headphone port and my ear pods have worked perfectly since.

I cannot add a printer. It is not listed under default, and does not allow me to add printer.

I cannot add a printer. It is not listed under default, and does not allow me to a add printer.

philw
Try some maintenance actions:
1) Reset Printing System:
http://support.apple.com/kb/PH14141
2) If that doesn't help, repair the hard drive and permissions after booting from the recovery partition:
http://support.apple.com/kb/ts1417
(go down to "Try Disk Utility")

Help! When i connect my "iomega" External hard drive to my mac it does not show in devices or on the desktop, how can i access my hard drive?

Help! When i connect my "iomega" External hard drive to my mac it does not show in devices or on the desktop, how can i access my hard drive?

what format your iomega HD is it NTFS , if NTFS try download http://www.apple.com/downloads/macosx/system_disk_utilities/ntfs3g.html

My sleep/wake button doesnt work anymore. is it still under warranty if its not a year old?

my sleep/wake button doesnt work anymore. is it still under warranty if its not a year old?

http://www.apple.com/legal/warranty/iphone/
Check on your specific phone
https://selfsolve.apple.com/GetWarranty.do

IMac 1TB Seagate Hard Drive Replacement Program - how long does it take?

I started a new thread for this issue since the original thread has degenerated into a rant. I just got my love letter from Apple informing me that my new 27" iMac has the bad drive. I backup to an external USB drive using Time Machine, and I am planning to have my nearest Apple store replace the drive sometime in the next few weeks.
I am posting to ask if anyone has yet contacted Apple about this issue? I am curious how long it takes to swap the drives. Can it be done while you wait? Does Apple have any ability to clone the old drive's data to the new? Has anyone been able to arrange for in-home service as mentioned in the original thread?
Please don't use this new thread to rant about the problem. If you need to let off steam, please post to the original thread.
Thanks for the help!

Greetings from an apple mac newbie in UK. On the one hand, after getting the email today I was disappointed to find my brand new shiny mac 21.5 might have a fault on hard drive, on the other at least apple points it out! But doubly frustrating for someone that has just taken the plunge and converted from pc/microsoft rubbish after two decades and still finding my feet in macworld....and who upgraded to OS X lion this past weekend without a hitch (nervous as an XP SP2/SP3 veteran)...and had to pay for Lion because I bought my imac just a week to early to qualify for free Lion upgrade.
My decision on Hard drive is to wait and see, firstly to guage experience of apple turn around times/customer experience etc in UK and secondly because I would like to understand what kind of percentage of the seagate drives are faulty...I am backing up with time machine, the machine is under warranty and applecare too, so maybe no need to rush, there's a year yet at least.
Another consideration for me is that I bought my mac with dual drives - the 1TB Harddrive for data and the 256SSD for OSX/apps...idea was to keep the programs on the ssd as it is fastest and is best with less rewrites, the conventional hard drive then used for big data stuff like docs, music and photos. This needed a bit of custom set up involving apple support to get the right things on the right drives, so am in no hurry to muck that up!
PS does anyone else in the UK have my mac dual drive configuration...?

ITunes library saved on external hard drive. iTunes on new computer does not recognize.

Hi, My entire iTunes library (roughly 100gb for iPod Classic) has been saved to an external hard drive. I just built a new computer (Windows 7), and loaded the latest version of iTunes. I have changed the library location in Preferences on both the General tab and the Advanced tab to reflect the location on the external hard drive. The new library location has been saved, but the music on the external hard drive still does not show up in my iTunes library. The only things that show up in my iTunes library are only a few items that have apparently been saved to iCloud (although I never set up an iCloud account - nor do I want one). How do I get iTunes to recognize the external hard drive library instead of the other? Thank you.

Craig H100 wrote:
Thanks. Realized something though...on the old computer, Windows XP had a problem (R6034) that prevented iTunes from opening or upgrading.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Firewire Hard Drive corrupts OS Lion and will not boot

I have re-installed OS lion on my macbook pro 5-6 times now. There seems to be some conflict with my firewire hard drive enclosure which causing it not to boot shortly after using it when restarting. I am trying to get all my data off this hard drive.
When I boot in Verbose Command + V
I get this error which goes into a loop and does not allow the computer to boot.
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
ERROR: Firewire (OHCI) TI ID 8025 built-in: handleUnrecoverableErrorInt
I end up having to reinstall the OS every time and it fixes it temporarily.

Fixed it without even reinstalling the OS this time. I connected a firewire 400 cable between the mac book pro and my other mac and held down the "t" key to boot the dead macbook pro as a hard drive on my other mac. The hard drive didn't show up but it seem to get it out of the loop it was locked in not allowing it to boot and unable to reinstall the OS. After restarting it booted right back up like normal.
This was an easy fix if my enclosure caused this problem again and does not allow my computer to boot after using the FW 800 cable.

My canon 1200D says busy in AF mode and does not take picture, and takes blurr images in MF mode.

I had recenly bought 1200D camera and i am new to DSLR camera. Recently i had used camera in beach side and now find some vapours in lens and camera window. It does not take pics in AF mode and shows busy message. It takes pics which are blurr in MF mode.
What do i do now please suggest

"... some vapours ..."
Whoa, there, did you get it wet? Wettness and a Rebel don't do well together.
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

HT3743 My cousin jailbroke her iPhone 4 (still under warranty) and realized it was stupid and immediately restored. If she breaks the phone, will Sprint or Apple replace it?

It hasn't been a year since she bought it, so both Sprint and Apple have her phone under warranty, if I'm correct. Yes, she did jailbreak it. But she has restored since then. Will Apple still help her? Or will Apple not even be able to tell? She needs help. Any ideas? Thanks. It's restored- it is not jailbroken anymore.

No. Jailbreaking voids the warranty and any AppleCare agreement entirely.
It is not always possible to return a jailbroken phone to a pristine state.
The phone is now unsupportable by Apple or on these forums.

I replaced my iPhone screen myself and now my phone is over heating. i have no idea if its under warranty and if so will apple do anything even though i took it apart?

So my iPhone screen cracked and i ordered a new screen to replace it. Finally when i finished i went to turn it on and the screen just stayed blank. I plugged it in and the apple symbol came up but then went off, and kept doing this. so i let it set for about an hour and tried again. it gave the charging symbol and just stayed on this for about half an hour. i unplugged it and when i did it just went off. after a while it did come back on but it began to overheat and the battery lasts about 45 minutes. i took the back off and its the logic board that is hot and not the battery. can this be fixed? i dont know if its under warranty but if it is will they replace it after the fact that i took it apart?

In the U.S.:
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax.
When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

Damaged hard drive still under warranty and does not take apple..

Similar Messages

Maybe you are looking for