Damaged iPad out of the box can't be exchanged. Help!

Hi guys,
Since the new iPad is not officially available in Serbia yet (and yet the new Retina Macbook pro is available) I bought it in Bulgaria. It is a Black 64gb 4g model. However when I brought it home and unpacked the box the upper half of the back of the iPad looked as if it had been sandpapered, it really looked bad. Morever the rubber between the glass and the bezel wasn't aligned properly, it just looked very bad! Trust me I am not nitpicking. The problem is that unlike most people who live in USA, UK, Germany etc. I can't go back to the store and have it exchanged, I can't even call Apple with my telephone because there is no Apple support in my country. I don't feel happy that I have given so much money for a device that looks worse than a used one, especially when I've been struggling to afford it. I am a language professor and I've been planning to use it in my lectures for keynote presentations, as a lesson planner etc.
All the best,
Vlasta

Vlasta89 wrote:
I did not examine the iPad because I've never had this problem before, because I trusted Apple's quality control.
It may or may not have anything to do with Apple. The package could have been opened at the store (or anywhere) before it was sold.
Go here -> https://selfsolve.apple.com/agreementWarrantyDynamic.do

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