Damaged iPhone 4 Bumper

Hi,
I bought my green iPhone 4 Bumper around end of December/beginning of January and the rubber is starting to peel off.
Is there a way to fix this or get it exchanged?
Hopefully it is still under warranty :S
Thanks,
Oakcapy

I've a similar issue. I bought my bumper in June online from Apple. The rubber has seperated at the base as well as badly cracked there too. I'm based in the Republic of Ireland and we don't have an Apple Store here. What's my recourse in that situation. Can I make a complaint online and hope Apple send me a new bumper or send my current one back and request a replacement???
Anyone have a link to where I can start this process???
Thanks in advance.

Similar Messages

I have a water damage iPhone 5s would like to change to new set with top up the money. But the staff told me it couldn't be done due to some of my minor parts are missing according to company policy. I need advise as I want to change it.

Hi all,
I have a water damage iPhone 5s was bring to service center to have new set change with top up the money. Well, the staff were told me that the phone can't be change due to some of minor parts are missing in the phone. He said this is due to company policy. I would like to check is that nothing can do with this missing minor parts? I really doubt the policy of the Apple as I was told as long as you bring to the service center, they will assists. As Apple is a well known brand top of the world, but the servicing is really make me so disappointed! I really doubt should I still continue to support the Apple product with helpless service!
Would like to take this opportunity to seek the professional advise in order to get my phone change back.
Appreciate very much!
Thanks.

Well, your service is handled by an Authorized Apple Service Center. If they refuse to handle the claim, that is well within their rights. Apple as well could void a claim under the same circumstances. I'm not saying that you did or did not modify the device, but you could try and talk to a supervisor there and make another request. You can also try and contact Apple by obtaining a number with this support document and describe your problem. http://support.apple.com/kb/HE57

If I'm already paying 149.99 to replace my water damaged Iphone 4 can I pay the Iphone 4s replacement price and get that instead? If No explain why please . Thank you

I have a water damaged Iphone 4 I have had for only 8 months. Today I went to the apple store to see how much a replacement was and the girl told me 149.99 for my iphone. What I was wondering is can i pay the replacment cost of an Iphone 4s and get that instead . I dont see the problem since my phone is broken anyways . But I would like to hearf if any one has tried the same thing.
Thanks

The only exception would be if there were no like models available. There was a short period when there were not sufficient supplies of the 3gs to effect warranty replacements. In that case, they replaced the 3GS with a 4 at no additional charge. But the warranty fine print specifies that they will repair or replace the device, at their discresion.

I need to get photos off a water damaged iPhone 3GS. Can I take out the component that has the photos (is this the main board?) and put it into another of the same phone to retrieve the photos? Please help

I need to get photos off a water damaged iPhone 3GS. It spent time underwater, saltwater. I let it dry for a week, turned it on, the apple symbol came on, then it died. I need to retrieve my photos off it. Can I take out the component that has the photos (is this the main board?) and put it into another of the same phone to retrieve the photos? Please help

You're talking about the logic board. The two most likely things to get toasted, with water damage, are the battery(it shorts out), & the logic board. The worst water damage would be salt water. I'm afraid your logic board is toast.

Transferring data from water-damaged iphone to replacement iphone

Will/Can Apple download picture, apps, etc. from your water-damaged iphone onto the replacement iphone?

No... Apple cannot and will not.
It is the users responsibility to regularly backup their content via iTunes on the computer or iCloud.
All media and apps acquired via iTunes should exist in iTunes on the users computer.

How much does it usually cost to fix water damaged iphone?

Will Apple be able to fix my water damaged iPhone and how much will it cost? The screen is black and won't come back on. It's only 1 month old and I hate to ditch it and get a refurbished one through insurance claim. I'm not sure if I'm asking this question in the right forum, though! Thanks for your help!

Thank you for your quick answer! So they won't fix the one I have for sure? I will get a refurbished phone?

If I take my water damaged iPhone 4 into an apple store, will they be able to retrieve my pictures, video and contacts from it?? It currently won't turn on, wondering if there is a way for them to turn it on to do that?

If I take my water damaged iPhone 4 into an apple store, will they be able to retrieve my pictures, video and contacts from it?? It currently won't turn on, wondering if there is a way for them to turn it on to do that?

No, they won't. If the phone won't turn on at all, the only way to even attempt to get information off the flash drive would be to turn the whole thing over to one of those data recovery firms like DriveSaver. You're looking at a couple of thousand dollars, at least.

Specialists that repair water damaged iPhones in the UK

My iPhone4 survived being in the washing machine ( !!). Worked when I pulled it out after 10m inside. I left it to dry for two weeks with silica gel. Continued to work for nine months.
Then I went running. It started to rain so I slipped the iPhone up my sleeve... where sweat appears to have been wicked from my skin into the iPhone via my running top. Result: after two weeks drying out the screen had clear imperfections and damage although everything appeared to work. A month later: the screen backlight failed and wouldn't revive. I suspect salt has damaged the screen.
What it needs is a complete clean and probably a new screen.
Other than Apple, where in the UK repairs liquid damaged iPhones? I'd like to go for a firm that specialises so they do a full clean of the insides -- to reduce the chance of more damage happening later due to salt corrosion -- as well as replacing the obviously currently damaged screen components.
Suggestions?
All appreciated. thx.

Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
Please note Out-of-Warranty Repair Service fees from your carrier may be different than those listed below.
iPhone Model
Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5
£ 216.44
iPhone 4s
£ 166.44
iPhone 4, iPhone 3GS,
iPhone 3G
£ 126.44
The Out-of-Warranty Service Fee includes a £ 7.44 shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in British pound sterling and include VAT. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary.

How to delete user data from damaged iPhone?

Hi,
I have a damaged iPhone 3GS that I'm selling for parts on ebay. The device's is currently stuck on "update mode", basically I was updating to iOS 6.1 a while back and in the middle of the process, the phone returned an "hardware error" message and now it's allways stuck on the "connect to itunes" screen.
No matter what resets I try to do or restores, it wll allways return the "hardware error" message and then to the apple screen and finally to the "connect to itunes" screen.
So, I decided to sell it for parts since I've bought another (newer) iPhone, but I wanted to make sure that all my user data (accounts, text messages, phone numbers, etc.) was deleted just in case the lucky buyer manages to get it fixed. How can I do this?
Will the "clear phone data"option on iCloud do the trick, or do I need to do something more?
I also know that have to remove the iPhone from my iCloud account, is this correct?
What are procedures can you guys recomend for this?
Thanks

I have a "new" piece of information about this issue that might help clarify the problem a bit.
I plugged it in today to do a final check on it's maladies and this is what happened:
1.Device starts charging
2.Device show the "connect to iTunes" screen (the one with the USB and itunes icon)
3.I connect it to iTunes
4.iTunes says something like: "This iPhone's software is damaged. A factory reset is required to restore the OS. Your device will be reset to factory settings and all your data will be deleted. After the reset is completed, you will have the possibility to restore your information on the device"
5. I click "Restore iPhone"
6. It starts checking for software, extracting software, etc.
7.I get the apple screen with the loading bar
8. On iTunes the process stops on the "restoring firmware" step. It gets stuck there for a couple of hours and then eventualy it returns an hardware error
9. The loading bar on the apple screen gets full, but the iPhone never manages to leave "restore iPhone" mode.
From all the iTunes messages and procedures that I'm doing, I take it that the iPhone's memory is in fact already wiped clean, am I assuming it right? That's why he won't boot and is stuck on recovery mode?
Can I also assume that any data I had there cannot be recovered unless I restored it from my laptop/iCloud?
And finally and just out of morbid curiosity, anyone has an idea about what is wrong with the iPhone? I never managed to figure out what happened or if it's something "fixable".
Thanks for the help!

Can my water damaged iPhone still be replaced under warranty if it had a problem before the water damage?

My iPhone 5 is still under a year old and it fell in the toilet for a few seconds about 3 days ago.
I know the apple warranty doesn't cover water damage. The liquid damage indicator in the SIM slot hasn't turned red.
Around March this year I noticed that some faint spots appeared in my photos taken by the rear camera and I've read that this type of damage could get you an instant replacement of your iPhone, I just never got around to taking it to the apple store. I have those photos saved so I can prove that this problem happened a while ago.
I've had my now water damaged iPhone in a rice bag for three days, however I have been charging it a little to turn it on every so often to check on it. It seems to be getting better, but the screen is still "fuzzy" and the touch is a bit "jumpy" and not as responsive as before. So I'm worried I might have damaged the screen or motherboard or something and I don't know what to do?
If I go into the apple store and tell them about the camera problem from before would they give me a new iPhone? or will they not accept it because of the water damage?
I really can't afford a new iPhone or a refurbished one even, so what's the best thing to do?
thanks in advance.

No. Your warranty is void due to the water damage
You can buy a replacement for $229

Accessing photos on damaged iphone 4s

How can I access my photos from damaged iphone when they have not been saved in icloud. They are backed up on my phones dropbox but when I login to dropbox on my Mac Pro I can only see drop box links that have been shared with me. They are not backed up in my Mac Pro's iphoto as this connects with my work account.

Hi,
If there is a Dropbox backup, it may be a better idea to contact Dropbox support for help:
https://www.dropbox.com/help
If necessary, and depending upon the type of damage, a specialist could possibly repair the iPhone so that it would work at least for photo transfers. You may want to take the phone to an Apple authorised service provider for advice to begin with.
Good luck!
Jan

How much does it cost to swap a damaged iPhone 4 16GB for a refurbished model?

Hi there
I have an iPhone 4 16GB with a power button defective. How much does it cost to swap a damaged iPhone 4 16GB for a refurbished model?
Is it possible to swap for a newer model? like 4S or 5 or 5S?
Thanks

See the Service Pricing section here:
http://www.apple.com/support/iphone/service/faq/
Is it possible to swap for a newer model? like 4S or 5 or 5S?
No. Apple will give you the exact same model you have now. Apple Stores in some countries now take trade-ins, but the amount you'd get for a faulty iPhone is probably pretty low if they'd give you anything at all.
Regards

Another iPhone bumper question. Please look!!!

Right I'm afraid this is yet another iPhone bumper complaint. But I need some additional help or support.
Right I brought my iPhone 4 last august and has just expired it's warranty, I do not have any additional cover plans either. In late august 2010 I signed up for my free iPhone bumper to help improve my signal issues. I have recently taken off my bumper to discover my steel antenna band unfortunately scratched quite bad. I've inspected the bumper inside and I've seen like a small peice of rough plastic sticking out and a scratch Mark in the same position on the iPhones band, and there are other scratches from the case too.
Now I would like to know if I could get my antenna band replaced by apple? Free or at a cost? Also does anybody know of an email address I can use to contact apple or the correct phone number as I cannot make sense of their 'contact me' section on their website, I'm from the UK. An email would be preferred if possible. I have also seen on some discussions that people have had their iPhones replaced weather apple still do this I don't know? So any feedback would be so greatly appreciated as I'm disappointed my phone now looks like this as i will be looking to upgrade to the new iPhone and sell this one.
Thanks in advance
Alex

All cases scratch all iPhones, from the Original to the iPhone 4. This is a side-effect of the overall protection they provide. Dust dirt and debris get inside the case and cause abbrasions, there is really no way to avoid this, cleaning helps but can't stop every bit of wear.
Put the bumper back on your iPhone, it will protect it, and make it look nice.

How much will it cost for an out of warranty repair for a water damaged iPhone 4S in the UK?

How much will it cost for an out of warranty repair for a water damaged iPhone 4S in the UK?
I got water in my iPhone 4S (not drenched as it was within a LifeStyle waterproof case).
I dried it out in a bowl of rice, but the phone no longer charges, will not allow wifi, cannot locate network.

You have to get a refurbished iPhone. As your phone is out of warranty, you will have to pay £139 at an Apple Store in order to get it > http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

If it work if i replaced the motherboard of water damaged iphone

i got a water damaged iphone 2g from my friend for cheap. it won't turn on. just dead. im gonna replace it's motherboard and try!!. will this work or no?? what do you suggest me experts??

will this work or no??
How can anyone here possibly know whether it will work or not? None of us here have seen the phone, or know which components are damaged and need replacing. It's an impossible question to answer.

I dropped my iphone 4s in water and everything works but the backlight. I have heard rumors that I can take my damaged iPhone into an apple store and trade it in for a new phone and pay the difference. Is this true?

I dropped my iphone 4s in water and everything works but the backlight. I have heard rumors that I can take my damaged iPhone into an apple store and trade it in for a new phone and pay the difference. Is this true?

Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price off the full retail sales price.

Damaged iPhone 4 Bumper

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