Damaged Organizer database error

I have moved my copy of Adobe Acrobat Pro 9.0 to a new computer with Win 8.1 x64. Whenever I print a document to Acrobat, I get the error message, "The Organizer Database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers."
What might be causing this, and how can I correct it?
Thanks in advance!

Hi beckinista,
I've moved this thread to the Acrobat forum, since you landed in the Acrobat.com forum. \
However, I think the following document will help you resolve this error: Error "The Organizer Database is damaged and will be reset..." | Acrobat 9
Please let us know how it goes.
Best,
Sara

Similar Messages

Damaged Organizer Database --- Pro 9.0

I have just moved my Acrobat Pro 9.0 to a new computer with Win 8.1, 64bit. Every time I try to print to Adobe PDF, I get the error message, "The Organizer database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers." Is this a issue with pro 9 vs Win 8.1, or is there a step or three I can take to correct the issue?
Thanks in advance.

Leave the C:\Users\[your user name]\AppData\LocalLow\Adobe\Acrobat\9.0. while it is open, open a .pdf file, save as (same name) you will get that error message, disregard it. if you now look at your Users file you will see the organizer90 file that was created. Copy that file to your desktop. Now close Acrobat and you will see the organizer90 file disappear. Once it does, move the one from your desktop into the Users file.
So far it has worked for me, no more Damaged Database message.
Hope this helps everyone!

Organizer database is damaged in acrobat 9 Std

I just installed acrobat 9 standard.
When I open a PDF the program works fine, including editing fields etc.
When i close any PDF this error message comes up.
The Organizer database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers
I am not sure what the organizer database is, but I see others have had this problem in other versions of this program.
What is the Organizer database? Any help would be appreciated
I tried to repair installation under help and it did not help.
SYSTEM:
Vista Home Premium SP1
Core 2 with 4 GIGs memory
Adobe acrobat Std 9.0.0
[email protected]

Hello everyone!
I think I just fixed the problem in Acrobat 9. I have the pro version and vista business 64bit.
I navigated to C:\Users\[YOUR NAME HERE]\AppData\Roaming\Adobe\Acrobat\9.0
I noticed that there was no organizer file or folder inside that folder. However, I noticed that the two files, Usercache.bin and SharedDataevents were updated at the same time that my acrobat had reported the Organizer database error.
So, in an attempt to logically discern where the problem was coming from, I decided to drag these files to my desktop. My understanding was that when Acrobat looked for and attempted to access these files, they would not be found. Additionally, by saving the files, I could (theoretically) easily return them to their proper location if some horrible error occured.
As I theorized, these two files were recreated upon opening Acrobat. Since I deleted (moved) the files and Acrobat rebuilt them I have not had any trouble.
I believe that what Acrobat does is APPEND the files if they are found in the folder, and if they are not found, it recreates them from a standard template. I believe the UserCache file probably has the acrobat preferences inside, including the various standard fonts and icc profiles used for printing preferences.
(ICC profiles are pretty neato IMHO and very useful for ensuring WYSIWYG document viewing and printing on various different monitors and printers. Very good for prepress color constantcy and for reducing the "delta E" of your printshop.)
Anyhoo, because I don't ever use the organizer feature in acrobat, I am unaware of whether the recreation of these files deletes any info with regards to the organizer. Perhaps special features are reset, but I don't know. Perhaps someone who uses this feature will report their findings.
The important thing for me is that the VERY annoying message IS gone.
I will be sure to update this link ASAP if the problem reoccurs. I usually create 40-100 pdf files per day for work from web and print sources, so if it reoccurs I imagine it will do so fairly soon.
Hopefully this will help those with Acrobat 9.0 standard as well.
I would do the same thing for Mac using the location given earlier in the thread. Just move the files or put them on a flash drive so you can restore them if things go south. If I remember from my Mac days, the OS is pretty user friendly and the fix may be easier than the one for Vista.
Good luck, all and happy Acrobatting!
Syn71

Acrobat 9 installed on Windows 8.1; upon Save, error every time: "The Organizer Database is damaged and will be reset..."; no "Organizer90" file found (to be deleted, as www suggests for solution with XP, VIsta, 7)

I've installed my old faithful Acrobat 9 Pro on my new Windows 8.1 computer. The program works, but every time I save the document, it tells me "The Organizer Database is damaged and will be reset. Quit the program and close all browsers." (Something close to that text.) I've entered the error online, and a solution does appear for XP, Vista, and Windows 7. It tells me to have Windows Explorer show hidden files, and then look for "Organizer90" within Users/[me]/AppData/LocalLow/Adobe/Acrobat/9.0, and then delete that file -- which will make Acrobat generate a new one. But there is no such file there. Please help with alternate solution. NOTE: When I "Check for Updates" in Acrobat, I'm told that there are no updates available at this time, but also told: "Please note that some updates for the following products cannot be determined at this time: Adobe Updater." Seems like things are out of whack.

Thanks for help. Difficulties continue: When trying to install 9.5.5, I'm told it can't install because the program may not be on my computer, or may be the wrong version. I'm told to check that the program exists. The installed version (9.0) is totally legit, my serial numbers, etc., I've used it for many years. Automatic update seems to be on, but I downloaded Adobe Updater to be sure. Seemed to make no difference. Program does function, but not perfectly. Under "About," it calls itself 9.0, so it would not seem that auto update is taking place. Acrobat on previous machine (Windows Vista) indeed calls itself 9.5.5. (It was installed with same 9.0 package, and presumably updated itself to 9.5.5 over the years.) So summary of current problem: Acrobat 9.0 won't upgrade to 9.5.5 on Windows 8.1.

Organizer database is damaged

Recently I started getting a MS Visual C++Runtime Library Error message at start-up. Consequently Adobe Acrobat Pro 9 started giving me an Organizer database is damaged message that will reset the next time Acrobat is launched. Is this harmful to my computer and how can I fix it?

Here is an Adobe file about the problem for AA9:
http://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html
Don't know if the link will help, but it is what I found.
Another useful page might be:
http://www.pito.bc.ca/wp-content/uploads/downloads/2012/04/2012-04Acrobatindexfilev1-1.pdf
As to the actual location, I have no clue. I would suggest starting a search of the whole harddrive and go to bed for the night.

Acrobat 8 Pro -Organizer Database Damaged

I am running Windows XP. I just started doing tutorials to learn this program. I was really impressed with what the Organizer could do, but suddenly it stopped working and I am receiving the following message: "The Organizer Database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers".
When I relaunch the program (with my browser closed) I still get the same message. Any assistance would be greatly appreciated. I haven't a clue as to what I should do to cure this problem.Any assistance would be greatly appreciated. Thanks.

I have been running Adobe Acrobat 8 with Windows XP for several months. Yesterday, for the first time, I received the error message: "The Organizer database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers." I did as requested, but still received the same error message. I logged on this morning and still received the same error message. I came to this forum hoping to see a blurb or tow, but I don't see where William's initial post was resolved. Is there anyone who can assist? Thanks.

About 90% of the time, when I try to close a PDF nothing happens. After repeatedly clicking the X I get the following message. The Organizer Database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any curren

Anybody had this Problem?
garym57236896

You must be using an old version of Acrobat as Organizer hasn't been in the last two versions of Acrobat. Here is the KB that covers that old error: Error "The Organizer Database is damaged and will be reset..." | Acrobat 9

Database error, file damaged, error code: 3

Hi,
I have what I believe is an InDesign CS3 file. InDesign CS4, 5, and 5.5 refuse to open it. When I try to open it in CS3, I get a database error, saying the file is damaged, error code: 3.
I'm sure the problem is with the file, not InDesign, since I've tried this on 2 Macs. CS3 quits before I can export to .idml.
I read some earlier threads concerning this error and I tried removing the Links, but that didn't help. I also read something about editing across a network but since this is not my file I don't know how it was created and edited in the past. I'm just looking for a solution.
Anyone?
Thanks,
Tina

Best bet is probably Markzware's recovery service, if the file is critical and would cost more than $200 to rebuild. Bad InDesign or Quark File Recovery Submission Form

"The organizer database is damaged -"

“The organizer database is damaged …”
I wanted to save a document as pdf but I got the message below
What might be the issue here? How to fix it?
Thank you
Best
Jamal

Many thanks guys for the help,
This is the issue! It comes back again and again each single time any pdf file is open. This message is newly appearing! It wasn’t before!
My windows is 7, Acrobat 8.0 and the machine is laptop
Best
Jamal

Database error for ADDR_PERS_COMP_COMM_GET 0

Dear All,
In my organization end user is getting error Database error for <ADDR_PERS_COMP_COMM_GET> <0> while trying to fetch a report through background.
Pls help , it's very urgent
Thanx in advance
Abhishek

Hi Abhishek,
Try to debug this batch job and see what is the problem.
Put a break point in ur program.In Sm37 select already executed/cancelled batch job. Type jdbg in command prompt and press enter control will go to the program. Now debug and see what is happening.
Most probably it is some thing that needs to be corrected by BASIS peopple. So get in touch with them also.
Hope it will be helpful.
Thanks,
Vinod.
Edited by: Vinod Reddy Vemuru on Jul 5, 2008 12:58 PM

Indesign CS4 Database Error code 3

Hello all,
i have a problem, i want open a indesign document that i have create for a few weeks, but wenn i will open it i get news " Coud not compete yor request because of a database error the file "xy.indd" is damaged(Error code: 3) and than Indesign Crash down.... and can´t create a .inix file.
I work on a Power mac 0S x version 10.5.8 and indesign is version 6.0.
can somebody help me? i need this file...:)
mfg summerjam

You may be out of luck. Do you have a backup of an earlier version?
You can send the file to Tom Donovan at Adobe (see Fix My Corrupt ID Docs) but he doesn't promise to return them fixed. he is, however, one of the people reponsible for finding out why this happens, and what to do to prevent it, so sending to him will help all of us down the road.
I believe Markzware was also offering a service where they would attempt recovery by using ID2Q to convert to a Quark document, then Q2ID to convert it back. At the time I believe it was a pay for success only service, but I don't know if they even still do it.
Peter

Database Error is comming in the code

Hi,
When i am running this java class then i am fetiching all the values from database table to the CSV file then i am getting the following database error.
import java.io.FileWriter;
import java.sql.Connection;
import java.sql.ResultSet;
import java.sql.SQLException;
import java.sql.Statement;
import java.util.ArrayList;
import com.fidelity.ftg.ereviewg2.migration.connection.DatabaseConnection;
import com.fidelity.ftg.ereviewg2.migration.vo.object.DmUserVO;
import com.fidelity.ftg.ereviewg2.migration.vo.table.Iereview.ITMigFilenetAttachErrorVO;
* @Organization: Fidelity Investments/FTG
* @Project: eReview_DataConversion
* @File: DatabseFetching.java
* @Description:
* @date: Oct 28, 2008
* @author: 197881
* @author 197881
public class DatabseFetching {
* @param args
public static void main(String[] args) throws SQLException, Exception {
// TODO Auto-generated method stub
DatabaseConnection con = new DatabaseConnection();
Connection connection = con.getConnection();
String AttachId=null;
StringBuffer buffer = new StringBuffer();
String tMigFilenetAttachErrorColumnName[] = {
ITMigFilenetAttachErrorVO.PIECE_ID,
ITMigFilenetAttachErrorVO.PIECE_NUM,
ITMigFilenetAttachErrorVO.PIECE_VER,
ITMigFilenetAttachErrorVO.PIECE_INSTANCE,
ITMigFilenetAttachErrorVO.ATTACH_ID,
ITMigFilenetAttachErrorVO.ERROR_CD,
ITMigFilenetAttachErrorVO.ERROR_REASON };
FileWriter createCsvFileObj = new FileWriter("D:/TCS/1.csv");
String SQL = "select * from t_mig_filenet_attach_error";
Statement stmt = connection.createStatement();
ResultSet resultObj = stmt.executeQuery(SQL);
while (resultObj.next()) {
AttachId=resultObj.getString("attach_id");
if(AttachId.equals("attacha"))
System.out.println("attach id is"+AttachId);
for (int i = 0; i < tMigFilenetAttachErrorColumnName.length; i++)
buffer.append(resultObj.getString(tMigFilenetAttachErrorColumnName));
buffer.append(",");
buffer.append("falure");
buffer.append("\n");
createCsvFileObj.write(buffer.toString());
createCsvFileObj.close();
*********************ERROR**************************
{color:#000000}# Connected to Database: sun.jdbc.odbc.JdbcOdbcConnection@a62fc3
attach id isattacha
Exception in thread "main" java.sql.SQLException: [Microsoft][ODBC SQL Server Driver]Invalid Descriptor Index
* at sun.jdbc.odbc.JdbcOdbc.createSQLException(Unknown Source)*
* at sun.jdbc.odbc.JdbcOdbc.standardError(Unknown Source)*
* at sun.jdbc.odbc.JdbcOdbc.SQLGetDataString(Unknown Source)*
* at sun.jdbc.odbc.JdbcOdbcResultSet.getDataString(Unknown Source)*
* at sun.jdbc.odbc.JdbcOdbcResultSet.getString(Unknown Source)*
* at sun.jdbc.odbc.JdbcOdbcResultSet.getString(Unknown Source)*
* at DatabseFetching.main(DatabseFetching.java:58){color}*

Do not crosspost. It's rude.
Stick to one topic in the right forum: [http://forums.sun.com/thread.jspa?threadID=5343468].

WARNING ON CS5 INDESIGN!!! - CS5 - InDesign Database error -

I worked on an ID CS5 file yesterday and saved to our Mac OS X 10.6.3 server. This morning I tried opening the file to make some corrections and InDesign crashed.
I tried opening the file again and my document opened - but then gave me this error...
Could not complete your request because of a database error
The file "xxxxxx.indd" is damaged (Error code: 3)
Really?
There is nothing special with the file - just text and pictures.
I could not recover the document
I couldn't qickly try and resave it and hopefully it fix the problem
In the past several years - this is the first time something like this happened to me.
I would caution anyone using CS5 InDesign if this is a bug.

I am not sure what the reason is for this error but since CS5 is new and it occured under CS5 and I have not seen this error or issue before - I want people the be warned and for there to be a red flag with Adobe that this error occured under CS5 InDesign and under a very well maintained network and server.
If this would have happened under CS4 - I would have just said "WTF" and been done with it - but it happened under CS5. If I save someone the headache - then your welcome.
Just be careful - maybe make a backup of your original docs to make sure you can recover if this happens to you.
Thanks

Just installed Premiere and can not open a new project, database error

Everytime I try to open a new project i get a Database is "Failed to perform the database operation as the Organizer database is busy. Please try again later."
Anyone had this problem yet?

PatrickClay
Of prime importance...what version of Premiere Elements are you working with and on what computer operating system is it running on?
So, right now a lot of generalizations
1. Close all opened projects and programs.
2. Right click the Taskbar at the bottom of computer desktop to bring up Task Manager/Processes. Look for and End Process for any traces of Premiere Elements and/or Elements Organizer whose process remained opened after you closed the program.
3. Open Premiere Elements to its Splash screen where hopefully you will see tabs for Organizer and Video Editor. Hold down the Ctrl+Alt+Shift keys of the computer main keyboard (altogether) as you do a left mouse click hold down on the Organizer tab for about 15 seconds. After that time, release just the mouse click hold down. Wait for a message about deleting the preferences/settings file. Click Yes to the message that should appear. Unhold the Ctrl+Alt+Shift, and then click on Organizer or Video Editor and try to open the Video Editor or Elements Organizer sections of the program without error.
4. Did that work for you? If not, please supply more details.
We are looking forward to your follow up with the outcome and getting your issue resolved.
Thanks.
ATR

In SM21 - Database error 235 at EXE

Hello Gurus,
In sm21 - Database error 235 at EXE this error shown in our test server, while investigating I found this
( I am attaching log for your reference )
Details
Recording at local and central time........................ 25.03.2009 23:02:24
Task................ 15116 / Background Processor No. 18
User................ CSCADMIN_BC
Client.............. 050
Terminal............
Session............. 1
Transaction code....
Program name........ RSORAHST
Problem class....... K    SAP Web AS Problem
Development class... SBAC
Module name......... dbds
Line................ 798
Table name.......... 235
Field name.......... EXE
Documentation for system log message BY 2 :
After the attempt to call a database operation, the database system has
returned the error code specified in the message, which indicates that
the operation concerned could not be executed successfully.
Technical details
File................ 018863
Position............ 0000235620
Entry type.......... h      ( Database Error (Non-SQL)       )
Message ID.......... BY 2
Variable parts...... 235       EXE                                       dbds    798
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Can somebody tell me the error & the rectification for the same
Thanks & regards
Shishir

Please check
- ST22 for dumps
- alert<SID>.log of the database
- dev_w18 tracefile
Do you use the same patches on both DEV and this system?
Markus

Damaged Organizer database error

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