Damaged Product key label totaly crashed hard disk

My hardisk crashed with out warning and I had to buy a new one. When doing the recovery is ask for the product key... I can't read the last 7 characters clearly. I called Sony to explain and after verify it was in fact a real purchase they told me to order
another recovery disk from them for $76+ and shipping but clained they could not 'see' my product code info yet everything else is clear. Please any other advice?
A

Use a magnifying glass if needed to read the cd-key from the certificate
lots of vendors want to gouge for recovery disks, should be provided
might be cheaper to buy Windows 8 retail and use that
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