Damaged right out of the box

Just opened the box containing my black MacBook.
First thing I did was to turn the machine upside down and press the battery-life indicator button. All five buttons lit up (good!), but I was a bit turned off to see that one of the edges of the case where the battery rests was chewed up a bit, as though a tech had inserted a screwdriver and tried to pry the thing out!
I called the shop where I bought the thing (Bic Camera, an authorized Apple dealer in Tokyo) and was told, sorry, they don't take back Apple products, and that I'd have to call AppleCare.
So I thought to myself, well, what's a couple of minor knicks. The thing is going to get scratched eventually anyway. So I decided to live with it.
That's when I noticed the lid...
When closed, the lid doesn't line up evenly with the bottom half of the PowerBook. It's off by about an eighth of an inch on the left side and the left top edge. That is NOT acceptable.
Just called AppleCare, talked to a polite AppleCare representative, and am now awaiting a return call from the rep's "supervisor."
Given my long experience with Apple products, my guess is that I just happened to get a dud from among what I'm sure are tens of thousands of perfectly built machines. That said, I'm a bit hesitant now to buy the white MacBook that I told my wife I'd get for her this weekend. Not until I know these things weren't simply slapped together...
My question: Has anyone else purchased a MacBook whose build is less than satisfactory?

No build problems, but DOA nonetheless. I walked out of the store with one not more than 2 hours ago, and when I got home it was dead within minutes of starting up. Got the spinning wheel of death, but couldn't move it with the mouse. It was completely hung. Gave it 5 minutes, but no luck, and no key/reset combination would unstick it. Had to unplug, but then it wouldn't reboot. (I'm an expert user, and I know that I did absolutely nothing wrong or unkosher, so it was definitely not me.)
But I'm enough of a believer to give it another go! The machine is sweet, no question about it. I just hope our cases are the rare ones.
AlumBook 15" Mac OS X (10.3.9)

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