Damaged Samsung 32" LCD TV

To Whom it May Concern,
I purchased a Samsung 32" LCD TV in store at Best Buy on July 28th. Not wanting to handle the television too much I had an in-store manager carry it to the checkout station and he bumped the center of the box against a blind corner he could not see. Harmless enough I thought and I didn't have him check the TV to see if it had been damaged since the bump seemed rather slight. I transported the unit home myself and awaited the delivery/set-up of my HD Direct TV satellite so that I could enjoy the newest addition to my home theater with all the trimmings. Well to my dismay, after pulling the TV from the box just a few days after I purchased it, that rather benign bump caused by the in-store manager cause a very small ding in the screen but when the television is turned on it looks like the entire LCD is smashed and I have no idea how I'm going to get BB to believe that I didn't cause that in transit. Can it even be repaired? I'm sooo disappointed and frustrated. HELP!!!
Samsung 32" Class / 1080p / 60Hz / LCD HDTV
Model: LN32C530F1F | SKU: 9775416
This HDTV features a full high-definition 1080p resolution and a Wide Color Enhancer for brilliant color and clear, detailed images. Three HDMI inputs with Anynet+ allow you to easily connect and control your home theater.
4.4 Read reviews (27)
Sale: $539.99

I would take it back to the store for an exchange, the sooner the better. Bringing back the same day or next definitely helps as far as believability in concerned. So don't delay any longer, explain the situation without losing your temper out of your self described frustration. Customer service workers are typically more willing to help a fellow PERSON out who are kind, courteous, and sincere. In a public place, the term PERSON usually goes away with the presence out a hostile customer, who is then seen more as a threat than a human being. Worst case scenario would be to contact consumer relations at 1-888-BESTBUY if a legitimate complaint needs to be placed.
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