DamagedFiles folder

Suddenly I have this "new" folder on my Time Machine backup drive. Day before yesterday Time Machine went into "Indexing" mode and was still running 24 hours later. I finally shut down my machine. When I started back up the volumes on my external drive would not mount. I ran DiskWarrior and found a big bag-of-hurt. DW repaired everything but now I have this strange folder. In it are aliases. What should I do?

this means that there were serious file system problems that even DW could not put back the way they were. what you are seeing is some orphaned hard links. this tells me that your TM backups are seriously damaged.
I would reformat the TM drive and start backups from scratch. don't just erase the drive, reformat it using the partition tab in disk utility.

Similar Messages

DamagedFiles in system

I recently installed 10.5 on a freshly formatted, new internal drive. I ran the 10.5.8 Combo Updater and a few days later, my Mac (PowerMac G5) stopped booting up after being shut down. It will only get as far as the gray screen with Apple logo. On one occasion it did not restart after going into sleep. I can boot up via "Safe Mode" and restart with all applications working as expected.
I noticed a "DamagedFiles" folder on the system drive, which contains and alias to folder called "private." The private folder is lighter in color than the others, and contains sub folders a few levels down with a red circle and - in the center. I presume these are the damaged files:
private > var > agentx
private > var > at > tabs
private > var > at > tmp (appears to be an empty folder)
private > var > backups
private > var > db > dhcpclient
private > var > db > DirectoryService
private > var > db > dslocal > indices> Default
private > var > db > dslocal > bodes> Default
private > var > db > krb5kdc
private > var > db > shadow
private > log > krbrkdc
private > log > samba > cores
private > var > root
In all cases, the folder with the red circle shown in the Finder as an empty folder at the end of the path.
Any suggestions on how to proceed? Would doing an archive/install copy any of these damaged files along? Is there a way to do the archive/install with the 10.5.8 Combo Installer?

baltwo - Thanks for the reply. I'm a bit hesitant to delete files, as some other threads say that some deleted files will render the OS inoperable. No offense intended, but as you say you haven't seen a DamagedFiles folder before, how can you be confident that deleting it is safe?
I have the upate to DIskWarrior on order, but it won't arrive for a few days/weeks. I'd feel better trying DiskWarrior to fix the directory before proceeding, but I'm worried that something else may go awry.
To reinstall the 10.5.8 Combo Updater, do I need to first reinstall 10.5? If so, should I do an archive/install of 10.5 first? I'm just wondering if the archive/install will simply re-install the "damaged files."
cheers, Dave

Disk utility verify drive error

When I run disk utility I receive the following error. In reading previous posts I discoverd that I needed to use the OSX install disk. So I get it showing in the utilities window on the left side and attempt to get disk utility running by following this path on the disk -- Applications > Utilities > Disk Utility. Double clicking disk utility has no result.
Any suggestions would be appreciated.
The error when running verify disk from disk utility on the iMac:
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid node structure
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair

As Doug has said, & indeed you have tried....you need to run diskutility from the OS install disk. Or more accurately, you need to run diskutility when booted from the install disk.
The following ( from diskutility help) should explain it clearly.
Start up your computer using another disk.
To use the Install Mac OS X disc, insert the disc and restart your computer holding down the Option key, then select the Install Mac OS X disc and click the arrow.
Open Disk Utility.
If you're using the Mac OS X Install disk, follow the onscreen instructions until the menu bar appears with the Utilities menu in it., and then choose Utilities > Open Disk Utility.
Select the startup disk in the list of disks and volumes, then click First Aid.
Check the S.M.A.R.T. Status at the bottom of the window. If you can't see it, be sure you selected the hard disk your volume is on, and not the volume itself.
If the S.M.A.R.T. Status is "About to Fail," back up your files on the disk as soon as possible and replace the disk.
If the S.M.A.R.T. Status is "Verified" or "Not supported," click Repair Disk to repair the disk.
If Disk Utility tells you to look for links to corrupt files in the DamagedFiles directory, two or more files occupy the same space on your hard disk and at least one of them is likely to be corrupt. Examine each affected file in the DamagedFiles folder, which at the top-level of the affected disk. If you can replace it or recreate the file, delete it. If it contains necessary information, open it and examine its data to make sure it has not been corrupted.
If Disk Utility reports "The underlying task reported failure," Disk Utility encountered a problem it could not repair. Back up as much of your data as possible, reformat your disk, reinstall Mac OS X, and restore your backed up data.

Why does Finder keep crashing every 2 seconds?

every two seconds a "finder quit unexpectadly" window keeps popping up, i can't open finder. on the top menu bar finder is there but i can't click on anything but the apple logo. i've looked everywhere and can't seem to find a solution. i've gone into safe mode and the same problem occurs i've tried recovery mode and repairing the disk and the the same thing. I'm running Mac OS X 10.7.5

Hey there st4rduzt,
It sounds like your Finder application is constantly quitting unexpectedly. I recommend starting by verifying and if need be, repairing your starup disk:
Disk Utility 12.x: Repair a disk
http://support.apple.com/kb/PH5836
Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
Click Disk Utility, and then click Continue.
In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
If the issue persists after you have done the Disk Repair, I would next see if the issue occurs in Safe Mode.
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
If it does not, I would next look at log in items to see if something is interfering with the OS:
OS X Lion: The Login Items pane of Users & Groups preferences
http://support.apple.com/kb/PH4602
If it does, then restart the computer as normal, and test the issue again.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Finder freezes after dragging a file to the desktop

I am finding the if I try to drag a file to the desktop, it seems to move the icon there, but then freezes up... you can't do anything with finder at all..? I go up to "Force Quit" and select to "Relaunch" Finder, and it resumes normal operation... My work around is to copy and paste things onto the desktop, them trash the original file... a poor solution, but I'm getting by.. any ideas?? Dave

I appreciate the update DJ.
Next I would verify and repair the startup disk using the Disk Utility. This resource should help you do that, named:
Repair a disk - Disk Utility Help
Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart your computer in the next step.)
In the Disk Utility Help window, click the Share button , then choose Print.
Choose Apple menu > Restart. Once your Mac restarts and you hear the startup chime, hold down the Command (⌘) and R keys.
When the Apple logo appears, you can release the keys.
Click Disk Utility, then click Continue.
In the sidebar, select the disk or partition you want to repair.
Click First Aid.
If Disk Utility tells you the disk is about to fail, back up your data and replace the disk. You can’t repair it.
Click Repair Disk.
If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following.
If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. You need to check each file in the list of affected files. Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.
If you can replace a file or re-create it, delete it.
If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted.
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall OS X, then restore your backed-up data.
If the issue is not resolved, I would next re-install Yosemite. This will not compromise your data:
Reinstall OS X - Mac Help

Coumputer Shutdowned During Bootcamp Disk Partitioning

Hello All. I have a major problem here, hope for solution ASAP.
I am installing windows on mac, and suddenly, my macbook pro(mid 2012) had shutdown. When i restarted it, my hardrive is in a partitioned form, but i cannot find my bootcamp drive. So now i left only with 20GB free on my Mac. So how can i recover my other partitioned part?
Thanks

Hey there Ibnu Azmi,
It sounds like your partition information is not correct after your computer unexpectedly quit during a Bootcamp Windows installation. I would use the Disk Utility to help you fix the issue here with the following article:
Disk Utility 12.x: Repair a disk
Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
Click Disk Utility, and then click Continue.
In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Disk Utility Crashing - Dyld error

This is a FYI for a problem I solved...
Symptoms: Disk utility would crash when opened (crash report below).
Also opening hwmond or emond from terminal resulted in this error:
Referenced from: /usr/sbin/hwmond
Reason: no suitable image found. Did find:
          /System/Library/PrivateFrameworks/PlatformHardwareManagement.framework/Ver sions/A/PlatformHardwareManagement: no matching architecture in universal wrapper
Trace/BPT trap: 5
The fix I found was to remove "/System/Library/PrivateFrameworks/PlatformHardwareManagement.framework" and restore a fresh copy from OSInstall.mpkg (found within the OS X installer) using Pacifist. I had to resort to this because re-applying the latest OS X combo update didn't fix it. Neither did resetting dyld cache or repair permissions. I'm not sure why the PlatformHardwareManagement framework broke.... But after replacing that framework Disk Utility is launching fine now. I thought I'd post this in case others are googing a similar error. Hope this helps!
Disk Utility crash report (shortened)
Process:         Disk Utility [368]
Path:            /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Identifier:      com.apple.DiskUtility
Version:         12 (346)
Build Info:      DiskUtility-346000000000000~225
Code Type:       X86-64 (Native)
Parent Process: launchd [206]
Date/Time:       2011-11-16 13:00:30.331 -0800
OS Version:      Mac OS X Server 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report:          113 sec
Crashes Since Last Report:           35
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      280A4971-2E24-4B18-A5E5-2DB90E5AE1F5
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/PlatformHardwareManagement.framework/Versions /A/PlatformHardwareManagement
Referenced from: /System/Library/PrivateFrameworks/ServerFoundation.framework/Versions/A/ServerF oundation
Reason: no suitable image found. Did find:
          /System/Library/PrivateFrameworks/PlatformHardwareManagement.framework/Ver sions/A/PlatformHardwareManagement: no matching architecture in universal wrapper
::snip::
Console errors:
11/18/11 10:32:29.642 AM com.apple.emond: dyld: Library not loaded: /System/Library/PrivateFrameworks/PlatformHardwareManagement.framework/Versions /A/PlatformHardwareManagement
11/18/11 10:32:29.642 AM com.apple.emond:   Referenced from: /System/Library/PrivateFrameworks/ServerFoundation.framework/Versions/A/ServerF oundation
11/18/11 10:32:29.642 AM com.apple.emond:   Reason: no suitable image found. Did find:
11/18/11 10:32:29.642 AM com.apple.emond:           /System/Library/PrivateFrameworks/PlatformHardwareManagement.framework/Ver sions/A/PlatformHardwareManagement: no matching architecture in universal wrapper
11/18/11 10:32:30.179 AM com.apple.hwmond: dyld: Library not loaded: /System/Library/PrivateFrameworks/PlatformHardwareManagement.framework/Versions /A/PlatformHardwareManagement
11/18/11 10:32:30.179 AM com.apple.hwmond:   Referenced from: /usr/sbin/hwmond
11/18/11 10:32:30.179 AM com.apple.hwmond:   Reason: no suitable image found. Did find:
11/18/11 10:32:30.179 AM com.apple.hwmond:           /System/Library/PrivateFrameworks/PlatformHardwareManagement.framework/Ver sions/A/PlatformHardwareManagement: no matching architecture in universal wrapper
11/18/11 10:32:30.223 AM com.apple.launchd: (com.apple.emond[4707]) Job appears to have crashed: Trace/BPT trap: 5
11/18/11 10:32:30.223 AM com.apple.launchd: (com.apple.emond) Throttling respawn: Will start in 10 seconds

As Doug has said, & indeed you have tried....you need to run diskutility from the OS install disk. Or more accurately, you need to run diskutility when booted from the install disk.
The following ( from diskutility help) should explain it clearly.
Start up your computer using another disk.
To use the Install Mac OS X disc, insert the disc and restart your computer holding down the Option key, then select the Install Mac OS X disc and click the arrow.
Open Disk Utility.
If you're using the Mac OS X Install disk, follow the onscreen instructions until the menu bar appears with the Utilities menu in it., and then choose Utilities > Open Disk Utility.
Select the startup disk in the list of disks and volumes, then click First Aid.
Check the S.M.A.R.T. Status at the bottom of the window. If you can't see it, be sure you selected the hard disk your volume is on, and not the volume itself.
If the S.M.A.R.T. Status is "About to Fail," back up your files on the disk as soon as possible and replace the disk.
If the S.M.A.R.T. Status is "Verified" or "Not supported," click Repair Disk to repair the disk.
If Disk Utility tells you to look for links to corrupt files in the DamagedFiles directory, two or more files occupy the same space on your hard disk and at least one of them is likely to be corrupt. Examine each affected file in the DamagedFiles folder, which at the top-level of the affected disk. If you can replace it or recreate the file, delete it. If it contains necessary information, open it and examine its data to make sure it has not been corrupted.
If Disk Utility reports "The underlying task reported failure," Disk Utility encountered a problem it could not repair. Back up as much of your data as possible, reformat your disk, reinstall Mac OS X, and restore your backed up data.

New Macbook Air keeps restarting from Sleep.

Hi all,
Hope you can help.
In the last few days my laptop has crashed from sleep showing the message: "your mac has restarted because of a problem".
I am concerned that this is something to do with the build.
The error report seems to refer to the Kernel Trap panic. Can someone please help decipher the following error message before I concede and take it to Apple:
Anonymous UUID:       6D20AAEC-FAD1-3D98-CD2E-19A98CEB81CD
Fri Mar 28 23:26:39 2014
panic(cpu 0 caller 0xffffff80144dbe2e): Kernel trap at 0xffffff7f95ff7b91, type 0=divide error, registers:
CR0: 0x000000008001003b, CR2: 0x0000000109df1000, CR3: 0x0000000016aea000, CR4: 0x00000000001606e0
RAX: 0x000062e080000000, RBX: 0xffffff80e6101000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff812e9639c0, RBP: 0xffffff812e9639e0, RSI: 0x00000000000afc80, RDI: 0xffffff8026f5bed8
R8: 0xffffff8014ad2b30, R9: 0x00000000002932e0, R10: 0xffffff812e963a90, R11: 0x0000000000000000
R12: 0xffffff80e6103038, R13: 0xffffff8026f5bed8, R14: 0xffffff7f9602c410, R15: 0xffffff80276cda00
RFL: 0x0000000000010246, RIP: 0xffffff7f95ff7b91, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109df1000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff812e963650 : 0xffffff8014422fa9
0xffffff812e9636d0 : 0xffffff80144dbe2e
0xffffff812e9638a0 : 0xffffff80144f3326
0xffffff812e9638c0 : 0xffffff7f95ff7b91
0xffffff812e9639e0 : 0xffffff7f95ff7071
0xffffff812e963a20 : 0xffffff7f95ff5f46
0xffffff812e963c90 : 0xffffff7f95fdbcac
0xffffff812e963d80 : 0xffffff7f95fe49ac
0xffffff812e963dd0 : 0xffffff7f95fe4ed0
0xffffff812e963e20 : 0xffffff7f952d2484
0xffffff812e963e60 : 0xffffff7f952d183e
0xffffff812e963e90 : 0xffffff7f952cdb4a
0xffffff812e963ef0 : 0xffffff80148ae020
0xffffff812e963f30 : 0xffffff80148acac2
0xffffff812e963f80 : 0xffffff80148acb97
0xffffff812e963fb0 : 0xffffff80144d6ff7
      Kernel Extensions in backtrace:
         com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f952c3000->0xffffff7f952fafff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f94abb000
         com.apple.driver.AppleIntelFramebufferAzul(8.2.4)[9DFF991C-E8DD-37EB-A1D2-9325D 260E880]@0xffffff7f95fd5000->0xffffff7f96030fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f94abb000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f95257000
            dependency: com.apple.iokit.IOAcceleratorFamily2(98.14)[30D694F4-CF00-3CC3-9732-C6DEB6986B5 7]@0xffffff7f95ee6000
            dependency: com.apple.iokit.IOReportFamily(23)[D203F7D3-47CA-382B-B401-8535CD4CBC49]@0xffff ff7f95246000
            dependency: com.apple.AppleGraphicsDeviceControl(3.4.35)[E4C033B8-08F5-34D3-8720-C105D48F0B C4]@0xffffff7f95fcf000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f952c3000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:     0x0000000014200000
Kernel text base: 0xffffff8014400000
System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)
System uptime in nanoseconds: 40984117970185
last loaded kext at 40956412315908: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f96489000, size 49152)
last unloaded kext at 39965220030178: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f9644b000, size 32768)
loaded kexts:
com.apple.driver.AppleIntelMCEReporter          104
com.apple.filesystems.msdosfs          1.9
com.apple.iokit.SCSITaskUserClient          3.6.6
com.apple.driver.AppleUSBCDC          4.2.1b5
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.filesystems.autofs          3.0
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
com.apple.driver.AppleHDA          2.6.0f1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AGPM          100.14.15
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.driver.AppleCameraInterface          4.26.0
com.apple.driver.AppleBacklight          170.3.5
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleIntelHD5000Graphics          8.2.4
com.apple.driver.AppleIntelFramebufferAzul          8.2.4
com.apple.driver.AppleTopCaseHIDEventDriver          10.21
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AirPort.Brcm4360          831.21.63
com.apple.driver.AppleUSBXHCI          670.4.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.kext.triggers          1.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.6.0f1
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.5fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.7.0d10
com.apple.driver.AppleHDAController          2.6.0f1
com.apple.iokit.IOHDAFamily          2.6.0f1
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOBluetoothFamily          4.2.3f10
com.apple.driver.AppleSMC          3.1.8
com.apple.iokit.IOSurface          91
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.AppleGraphicsDeviceControl          3.4.35
com.apple.iokit.IOAcceleratorFamily2          98.14
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.AppleHSSPIHIDDriver          24
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IO80211Family          630.35
com.apple.driver.mDNSOffloadUserClient          1.0.1b5
com.apple.iokit.IONetworkingFamily          3.2
com.apple.driver.AppleHSSPISupport          24
com.apple.driver.AppleIntelLpssSpiController          2.0.34
com.apple.driver.AppleIntelLpssDmac          2.0.34
com.apple.iokit.IOUSBFamily          675.4.0
com.apple.driver.AppleIntelLpssGspi          2.0.34
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: MacBookAir6,1, BootROM MBA61.0099.B07, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.12f135
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD0256F, 251 GB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

Hello robsone88,
It sounds like you are getting this Kernel Panic when your computer goes to sleep. I recommend startign by performing a Disk Verification, and repair with the following article:
Disk Utility 12.x: Repair a disk
http://support.apple.com/kb/PH5836
Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
Click Disk Utility, and then click Continue.
In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
If the issue persists, I would next take a look at the following article to help you troubleshoot kernel panics, and unexpected restarts named:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Thank you for using Apple Support Communities.
Regards,
Sterling

FCE won't launch

I can't get FCE to launch. I've had the program for months and it was working fine. Recently stopped working (maybe after a couple of programs were updated?) Won't launch at all. I've tried all the stuff in related posts:
* Updating Quicktime
* Trashing prefs
* Repairing prefs
* Uninstalling and re-installing FCE
I've also disconnected various devices (Sony DCR-HC26, firewire splitter device, M-Audio Solo firewire audio input interface) and restarted the computer, re-installed drivers for the audio interface, etc. All to no avail.
Incidently, iMovie won't launch either, so the problem would seem to be related.
Thoughts?

These are the exact instructions as described in the Disk Utility Help Manual:-
Testing and repairing your startup disk.
If you have problems with your startup disk, you can use Disk Utility to test it for errors and repair it. To repair your disk, you must start up from another disk, such as your Install Mac OS X disc.
You may be able to test your startup disk without starting up from another disk. Open Disk Utility, select your startup disk, and click First Aid. If the Verify Disk button is available, click it to test your disk. You need to start up from another disk only if Disk Utility finds errors or if the Verify Disk button is dimmed. When testing your startup disk, Disk Utility may report errors when there are none. Starting up from another disk and then running Disk Utility gives more accurate results.
You can always test and repair disk permissions on your startup disk without starting up from another disk.
Start up your computer using another disk.
To use the Install Mac OS X disc, insert the disc and restart your computer holding down the Option key, then select the Install Mac OS X disc and click the arrow.
Open Disk Utility.
If you're using the Mac OS X Install disk, follow the onscreen instructions until the menu bar appears with the Utilities menu in it., and then choose Utilities > Open Disk Utility.
Select the startup disk in the list of disks and volumes, then click First Aid.
Check the S.M.A.R.T. Status at the bottom of the window. If you can't see it, be sure you selected the hard disk your volume is on, and not the volume itself.
If the S.M.A.R.T. Status is "About to Fail," back up your files on the disk as soon as possible and replace the disk.
If the S.M.A.R.T. Status is "Verified" or "Not supported," click Repair Disk to repair the disk.
If Disk Utility tells you to look for links to corrupt files in the DamagedFiles directory, two or more files occupy the same space on your hard disk and at least one of them is likely to be corrupt. Examine each affected file in the DamagedFiles folder, which at the top-level of the affected disk. If you can replace it or recreate the file, delete it. If it contains necessary information, open it and examine its data to make sure it has not been corrupted.
If Disk Utility cannot repair your disk or reports "The underlying task reported failure," try to repair the disk again. If that doesn't work, back up as much of your data as possible, reformat your disk, reinstall Mac OS X, and restore your backed up data. If you continue to have problems with your disk, it may be physically damaged and need to be replaced. See an authorized Apple dealer for more information.

Backup 3

I've just had an older PowerBook G4 re-furbished, hard drive replaced etc etc. It came back with 10.4.1 which is what I was trying to install when it failed.
The original hard drive (running Panther) was backed up using backup (I assume Backup 2 or earlier ?).
Backup was not re-loaded as part of the software. I've installed all the updates for 10.4.1. When I go to the website for Backup, I'm told Backup 3 requires 10.4.2 or better. When I download and attempt to install the update, it tells me the volume will not support 10.4.2.
Questions:
1. Does Backup 3 really require 10.4.2 ?
2. Why won't the volume upgrade to 10.4.2 ?
Thanks.....

HI Tech,
Backup requires a .mac account.. go here:
https://www.mac.com/WebObjects/Signup.woa/wa/trial?aff=consumer&cty=US&lang=en
Yes, Backup 3 requires Mac OS X v10.4.2 or later.
Why the drive won't update? How much free drive space is there? You need 15% free drive space minimum and that's just to boot the machine. The system updates can be fairly large, some as high as 100MB's... open a Finder window, the drive space is displayed at the bottom.
Run Disk Utility and Repair Disk Permissions.
Run Disk Utility to Verify S.M.A.R.T status...
Testing and repairing your startup disk
If you have problems with your startup disk, you can use Disk Utility to test it for errors and repair it. To repair your disk, you must start up from another disk, such as your Install Mac OS X disc.
You may be able to test your startup disk without starting up from another disk. Open Disk Utility, select your startup disk, and click First Aid. If the Verify Disk button is available, click it to test your disk. You need to start up from another disk only if Disk Utility finds errors or if the Verify Disk button is dimmed. When testing your startup disk, Disk Utility may report errors when there are none. Starting up from another disk and then running Disk Utility gives more accurate results.
You can always test and repair disk permissions on your startup disk without starting up from another disk.
Start up your computer using another disk.
To use the Install Mac OS X disc, insert the disc and restart your computer holding down the Option key, then select the Install Mac OS X disc and click the arrow.
Open Disk Utility.
If you're using the Mac OS X Install disk, follow the onscreen instructions until the menu bar appears with the Utilities menu in it., and then choose Utilities > Open Disk Utility.
Select the startup disk in the list of disks and volumes, then click First Aid.
Check the S.M.A.R.T. Status at the bottom of the window. If you can't see it, be sure you selected the hard disk your volume is on, and not the volume itself.
If the S.M.A.R.T. Status is "About to Fail," back up your files on the disk as soon as possible and replace the disk.
If the S.M.A.R.T. Status is "Verified" or "Not supported," click Repair Disk to repair the disk.
If Disk Utility tells you to look for links to corrupt files in the DamagedFiles directory, two or more files occupy the same space on your hard disk and at least one of them is likely to be corrupt. Examine each affected file in the DamagedFiles folder, which at the top-level of the affected disk. If you can replace it or recreate the file, delete it. If it contains necessary information, open it and examine its data to make sure it has not been corrupted.
If Disk Utility cannot repair your disk or reports "The underlying task reported failure," try to repair the disk again. If that doesn't work, back up as much of your data as possible, reformat your disk, reinstall Mac OS X, and restore your backed up data. If you continue to have problems with your disk, it may be physically damaged and need to be replaced. See an authorized Apple dealer for more information.
Hope this helps,
Carolyn

How can I stop the install process?

How can I stop the install process? It tells me my disk is damaged and to restart and repair, but when I restart it tries to install again....it's a never ending cycle. I'd rather keep the system I have than continue this mess.

Hello Serau1s,
It sounds like you are installing Mavericks, and are being prompted to restart and repair your hard drive, but when the computer restarts it goes back to the installation process. The following article should help you get that disk repaired by getting you to the recovery partition, named:
Disk Utility 12.x: Repair a disk
http://support.apple.com/kb/PH5836
Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
Click Disk Utility, and then click Continue.
In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Will not recognize either of my apple installed optical drives in 10.4.11

G5 2 x 2.66 . what is up with this. i can't burn any discs. any ideas??? both drives spins LOUD. then nothing shows up on the desktop. help!!!

Hi MrConsistent,
Try a different media... try Fuji/Maxell or Sony. My PBookG4 laptop did the same thing after the 10.4.11 update and low and behold it was the media.
Doesn't hurt to run Disk Utility from your system restore disk and verify there are no errors on the drive. Here's how: *Testing and repairing a disk or volume*
When you have problems with a disk or volume, use Disk Utility to test and repair it. Disk Utility also reports the S.M.A.R.T. status, which tells you whether your disk has hardware problems that will cause it to fail.
You can verify your startup disk with Disk Utility, but to repair it, you must start up your computer using another disk. For example, you can use your Mac OS X Install disk.
Close the files and quit the applications on the disk that you want to repair.
Open Disk Utility, and select the disk in the list on the left.
Click First Aid.
Check the S.M.A.R.T. Status at the bottom of the window. If you can't see the S.M.A.R.T. Status, be sure you selected the hard disk your volume is on, and not the volume itself.
If the S.M.A.R.T. Status is "About to Fail," back up your files on the disk as soon as possible and replace the disk.
If the S.M.A.R.T. Status is "Verified" or "Not supported," click Repair Disk to repair the disk.
If Disk Utility cannot unmount the disk, be sure you have quit any open applications and click Repair Disk again. If it still cannot unmount the disk, repair it just like you would repair a startup disk, by starting your computer from another disk, such as your Mac OS X Install disk.
If Disk Utility tells you to look for links to corrupt files in the DamagedFiles directory, some of those files are overlapping on your hard disk and are likely to be corrupt. Examine the affected files, each of which is listed in Disk Utility's output on a line that begins "Overlapped extent allocation". Most of these files have aliases in the DamagedFiles folder at the top level of the affected disk. If you can replace the file or recreate it, delete it. If it contains necessary information, open it and examine its data to make sure it has not been corrupted.
If Disk Utility cannot repair your disk or reports "The underlying task reported failure," try to repair the disk again. If that doesn't work, back up as much of your data as possible, reformat your disk, reinstall Mac OS X, and restore your backed up data. If you continue to have problems with your disk, it may be physically damaged and need to be replaced. See an authorized Apple dealer for more information.
Also, while you have DU open... click, Repair Disk Permissions... always a good thing to try.
Carolyn

Newest version of iTunes wont burn or sometimes eject cds

Ever since I downloaded the latest update, Ive had nothing but problems with itunes. It checks playlist and says its writing the list but nothing happens....at all. When I quit the burn it takes literally days for it to stop and eject, very frustrating. What can I do....can I just downgrade to the last itunes?

Hello,
Which Mac do you have? And have you checked the drive for any possible problems lately?
Testing and repairing a disk or volume
When you have problems with a disk or volume, use Disk Utility to test and repair it. Disk Utility also reports the S.M.A.R.T. status, which tells you whether your disk has hardware problems that will cause it to fail.
To repair a disk, you need an administrator's password. If you don't have one, ask an administrator to repair the disk with Disk Utility for you.
You can verify your startup disk with Disk Utility, but to repair it, you must start up your computer using another disk. For example, you can use your Mac OS X Install disk.
In addition, you cannot test or repair write-protected disks, nonrecordable CDs or DVDs, or disks with open files.
Close the files and quit the applications on the disk that you want to repair.
Open Disk Utility, and select the disk in the list on the left.
Click First Aid.
Check the S.M.A.R.T. Status at the bottom of the window. If you can't see the S.M.A.R.T. Status, be sure you selected the hard disk your volume is on, and not the volume itself.
If the S.M.A.R.T. Status is "About to Fail," back up your files on the disk as soon as possible and replace the disk.
If the S.M.A.R.T. Status is "Verified" or "Not supported," click Repair Disk to repair the disk.
If Disk Utility cannot unmount the disk, be sure you have quit any open applications and click Repair Disk again. If it still cannot unmount the disk, repair it just like you would repair a startup disk, by starting your computer from another disk, such as your Mac OS X Install disk.
If Disk Utility tells you to look for links to corrupt files in the DamagedFiles directory, some of those files are overlapping on your hard disk and are likely to be corrupt. Examine the affected files, each of which is listed in Disk Utility's output on a line that begins "Overlapped extent allocation". Most of these files have aliases in the DamagedFiles folder at the top level of the affected disk. If you can replace the file or recreate it, delete it. If it contains necessary information, open it and examine its data to make sure it has not been corrupted.
If Disk Utility cannot repair your disk or reports "The underlying task reported failure," try to repair the disk again. If that doesn't work, back up as much of your data as possible, reformat your disk, reinstall Mac OS X, and restore your backed up data. If you continue to have problems with your disk, it may be physically damaged and need to be replaced. See an authorized Apple dealer for more information.
Carolyn

Too Much Fan / Too much spinning Beach ball

Hi: My 10.4 iMac Desktop (with max 2 Gg SDRAM, and 50 Gig HD space still available) seems to be overworking, or something.
I get a lot of Spinning Beach ball , and quite a bit of fan work. My most common applications: Addres Book, Mail, Safari, Appleworks 6 (which seems to really stink now).
One perpetual problem (which I posted elsewhere): I can't BACK UP my ADDRESS BOOK. When I do, it leaves me with spinning ball of death for hours until Force Quit. Yuk.
I "Repair Disc permissions" monthly, and just checked/ Verified the HD from the original 10.4 Discs. All is aok.--no repairs needed.
Computer is 3 years old. Want to stay on 10.4 (I need to use Classic 9). But, are there some general or specific things I can do to keep my computer happy?
Thanks.

Hello,
You might want to check the drive for errors... you will need your system restore disk.
Testing and repairing a disk or volume
When you have problems with a disk or volume, use Disk Utility to test and repair it. Disk Utility also reports the S.M.A.R.T. status, which tells you whether your disk has hardware problems that will cause it to fail.
To repair a disk, you need an administrator's password. If you don't have one, ask an administrator to repair the disk with Disk Utility for you.
You can verify your startup disk with Disk Utility, but to repair it, you must start up your computer using another disk. For example, you can use your Mac OS X Install disk.
In addition, you cannot test or repair write-protected disks, nonrecordable CDs or DVDs, or disks with open files.
Close the files and quit the applications on the disk that you want to repair.
Open Disk Utility, and select the disk in the list on the left.
Click First Aid.
Check the S.M.A.R.T. Status at the bottom of the window. If you can't see the S.M.A.R.T. Status, be sure you selected the hard disk your volume is on, and not the volume itself.
If the S.M.A.R.T. Status is "About to Fail," back up your files on the disk as soon as possible and replace the disk.
If the S.M.A.R.T. Status is "Verified" or "Not supported," click Repair Disk to repair the disk.
If Disk Utility cannot unmount the disk, be sure you have quit any open applications and click Repair Disk again. If it still cannot unmount the disk, repair it just like you would repair a startup disk, by starting your computer from another disk, such as your Mac OS X Install disk.
If Disk Utility tells you to look for links to corrupt files in the DamagedFiles directory, some of those files are overlapping on your hard disk and are likely to be corrupt. Examine the affected files, each of which is listed in Disk Utility's output on a line that begins "Overlapped extent allocation". Most of these files have aliases in the DamagedFiles folder at the top level of the affected disk. If you can replace the file or recreate it, delete it. If it contains necessary information, open it and examine its data to make sure it has not been corrupted.
If Disk Utility cannot repair your disk or reports "The underlying task reported failure," try to repair the disk again. If that doesn't work, back up as much of your data as possible, reformat your disk, reinstall Mac OS X, and restore your backed up data. If you continue to have problems with your disk, it may be physically damaged and need to be replaced. See an authorized Apple dealer for more information.
Carolyn

HT201364 Can't update to OS X Mavericks

I am currently running Snow Leopard, 10.6.8, on my MacBook but it will not let me download Mavericks in the App Store. Not sure why? My MacBook meets all the requirements for OS X Mavericks. See Below...

I think you cannot download/install OS X Mavericks because of a problem.
Important Notes: Before updating to Mavericks:
Repair your disk. Disk Utility can fix certain disk problems—for example, multiple apps quit unexpectedly, a file is corrupted, an external device doesn’t work properly, or your computer won’t start up.
(If no problems are discovered, you don’t need to repair it.)
Insert your Mac OS X installation disc.
Choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the letter C key.
When you see a white screen with an Apple logo in the middle, you can release the key.
Select your desired language, then click the right arrow on the bottom.
Click Utilities on the menu bar, then click Disk Utility.
In the list at the left, select the disk you want to repair. Select Macintosh HD.
Check your S.M.A.R.T. status at the bottom. If Disk Utility tells you the disk is About to Fail, back it up and replace it. You can’t repair it.
If the S.M.A.R.T. status at the bottom tells you that Verified, proceed to Step 8.
Click First Aid.
Click Repair Disk.
If Disk Utility reports that "The disk appears to be OK" or "The disk has been repaired", you’re done. Otherwise, you may need to do one of the following.
If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or re-create it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall OS X, then restore your backed-up data.

DamagedFiles folder

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