Dark Knight Digital Copy - Transfers but doesnt play

Got my blu ray copy of Dark Knight and it came with a iTunes compatible digital copy.
Used my code and synced to my iPod Nano. It shows up on the iPod but it doesnt play at all. On iTunes it plays without any sound or picture though......
Any thoughts or advice?
Thanks

I have the same problem - no digital copies are playing (tried Hulk & all 3 X-Men) but other movies play fine including one with "the same" codec. Apple wasn't able to solve it (not "their problem"
as other movies play fine), and Fox/Universal/Marvel just don't care as it's not happening to everyone. Best guess is it's a compatibility issue between certain systems/software. Yeah, I know, that's real helpful. I tried reloading latest iTunes/Quicktime/system updates & the movies - no effect. Tried erasing the "AppleUpstreamUserClient.kext" as suggested in another thread - no effect.
Stuck now with a lot of motivation to pirate stuff rather than paying only to get nothing.

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Dark Knight Digital Copy doesn't run on iPod 5G

I recently purchased the Blu-Ray version of the Dark Knight (fantastic by the way), and thought that it would be great to be able to watch it on the go on my ipod. The 2-disc (well, really 3-disc including the digital copy) included a CD called Digital Copy. I put it into my Mac. I opened iTunes, clicked "Dark Knight" in the Devices list, and I entered my Redeem code.
After around 5 minutes, the movie downloaded successfully, and I was able to play it on my computer. I noticed that the resolution was 853x480, but I still synced it to my iPod.
I ejected my iPod, then on my iPod, went to Video->Movies->Dark Knight. After a few seconds, a loading screen comes up (a spinning object, really) and then it takes me back to my Movies menu.
How can I get my iPod to play the movie? If resolution is indeed the issue, how can I scale the video down to playable size? What IS a suitable resolution??
Thanks in advance,
-SB

The Digital Copy of Dark Knight is encoded and provided via a proprietary player. The resulting file that you downloaded from their site is NOT iTune or Quicktime compatible. It won't play in Quicktime Player, in iTunes nor will you be able to sync it to an iPod.
Nor can you convert the resulting file to a Quicktime or iTune compatible file (.mp4). Warner Bros has evidently taken great pains to keep this digital movie file within a encrypted format.
(I am writing this from experience. I too thought I could download and view the Dark Knight Digital Copy on my iPod. Once I read the fine print, I didn't even bother to download it.)
sorry to burst any bubbles out there.

Dark Knight digital copy won't play!

Hi guys! I know i'm a little late on this, but i got my dark knight blu-ray disk on christmas of 2008, and i never got around to using the digital copy disk on my mac to put it on my Ipod, until today...So once i popped the disk in it came up on itunes and i typed in the redeem code, and it all worked. Once the download was finished, however i clicked on it in my movies section in my itunes, and all that appears is a gray screen for the entire movie! I put it on my ipod and all that appeared was a black screen, then after a few seconds, kicked me back to my movies list.
Anyone know how to resolve this problem?
any help would be greatly appreciated!
Thanks.
Message was edited by: brandflakes

I have the same problem - no digital copies are playing (tried Hulk & all 3 X-Men) but other movies play fine including one with "the same" codec. Apple wasn't able to solve it (not "their problem"
as other movies play fine), and Fox/Universal/Marvel just don't care as it's not happening to everyone. Best guess is it's a compatibility issue between certain systems/software. Yeah, I know, that's real helpful. I tried reloading latest iTunes/Quicktime/system updates & the movies - no effect. Tried erasing the "AppleUpstreamUserClient.kext" as suggested in another thread - no effect.
Stuck now with a lot of motivation to pirate stuff rather than paying only to get nothing.

3G iPhone + Dark Knight Digital Copy

I bought the Dark Knight two disc edition and extracted the Digital Copy into my iTunes Library. I've tried to sync it to my iPhone, but it doesn't seem to want to... I've added it to a playlist as well as checked the box for it in the Video tab. Does anybody know if Warner Bros excluded the iPhone from Digital Copy playback? Maybe I'm missing a step?
Thanks!
Patrick

I have the original iPhone and was able to transfer my digital copy of the Dark Knight to my iTunes Library and then sync it to my iPhone. It did take up a lot of memory as the film is 2hours and 32 minutes long. I suggest you try playing (a bit)it in iTunes first then trying to sync it again, as suggested.

Anyone having problems with "The Dark Knight" digital copy?

I downloaded the digital copy of "The Dark Knight" onto itunes by using a redeem code that came with the dvd set. The movie downloaded, but when I try to watch it there is no picture or sound even though the timer is activated. I emailed itunes support and they told me to uninstall then reinstall itunes, quicktime, and other apple software. I followed their instructions, but the movie still plays with no picture or sound. Anyone have similar problems? Or a solution?

im having the same trouble with a digital copy of star trek i just keep getting a grey screen no audio or visual.
ive just had a good scroll through some off the answered questions one thing you could try is deauthorizing your computer form itunes and then reauthorizing it. hopefully this should work for u.
Message was edited by: SolarisG

HELP! My Dark Knight digital copy wont work!

Hi guys! I know i'm a little late on this, but i got my dark knight blu-ray disk on christmas of 2008, and i never got around to using the digital copy disk on my mac to put it on my Ipod, until today...So once i popped the disk in it came up on itunes and i typed in the redeem code, and it all worked. Once the download was finished, however i clicked on it in my movies section in my itunes, and all that appears is a gray screen for the entire movie! I put it on my ipod and all that appeared was a black screen, then after a few seconds, kicked me back to my movies list.
Anyone know how to resolve this problem?
any help would be greatly appreciated!
Thanks.

I have the same problem, it won't work, it gets completed and then gives me an error message saying I don't have a network connection or something dumb, I wish it would work...tried multiple times and it doesn't work.

I can't download my Dark Knight digital copy.

When I downloaed it for the first time it said that I have downloaded 1.67GB out of 1.67GB but the blue bar was still moving like it was still downloading, I went to my movies and couldn't play it. I then exited itunes to try again and I tried again but this time it wouldn't download at all. I even uninstalled itunes and redownloaded the setup and I'm still having the same problem. What is going on here? Will I ever get my digital copy?

I have the same problem, it won't work, it gets completed and then gives me an error message saying I don't have a network connection or something dumb, I wish it would work...tried multiple times and it doesn't work.

HT1539 Digital copy transferred successfully to my computer, but not showing up in purchased list on other devices.

Digital copy transferred successfully to my computer, but not showing up in purchased list on other devices. This is the first time I've encountered this issue. Package insert says copy is iPad compatible. Is there anything I can do to fix this? (The movie was Kung Fu Panda)

it's a known issue. Everyone is experiencing this issue. Give it time for Apple to rectify the issue.

Have an iphone lost the music somehow? then went onto itunes on the app it downloaded the music again but doesnt play and i have to plug it into my laptop and its not my iphone and i cannot sync any of the music any help?

i have an iphone lost the music somehow? then went onto itunes on the app it downloaded the music again, but doesnt play and i have to plug it into my laptop and its not my iphone and i cannot sync any of the music any help? the orginial compter now does not work any suggestions?

See Recover your iTunes library from your iPod or iOS device.
In brief; backup the device, recover what you can from it, download other purchases from the iTunes Store, restore the device, add content, keep a backup of your library in future.
tt2

HT1539 Digital copy transferred from DVD has no audio played back via Apple TV

I have successfully redeemed and transferred the digital copy from a DVD into iTunes. Both the video and audio play perfectly when I play the .m4v file using QuickTime Player. The video plays perfectly, but there is no audio when the movie plays via my Apple TV. My TV is not muted. Every other file in my iTunes library, including movies and music and no matter the source, play back with audio just fine. The only file that doesn't play with audio via my Apple TV is this digital copy that I redeemed and transferred into iTunes. Any idea what my problem might be?

Apple Support Communities solved my problem thanks to member Winston Churchill.
My digital copy of Skyfall transferred from the DVD into iTunes and viewed via my Apple TV on my HD TV would display the video with great clarity and resolution but the audio would not play.
Per his suggestion I visited the Settings icon on my Apple TV. I changed the "audio out" setting from "auto" to "16-bit" and this fixed my problem.
Thanks to Mr. Churchill for solving my problem with his brilliant suggestion.

Dark Knight digital download NOT in DD 5.1, only stereo?

Wasn't sure where else to post this, but my Bluray copy of the Dark Knight included a digital copy of the movie. I downloaded it through iTunes, expecting it to be in 5.1 surround sound for my AppleTV2, but it is just stereo. Other digital downloads are in 5.1, like Black Swan and Inception.
Have others noticed this?
Does one have to BUY the movie through iTunes to get the 5.1 surround sound?
Thanks for any responses.
Mike

The file will have two audio tracks, a stereo one and an AC3 one, the tv will only play the stereo one but will pass the AC3 audio to anything capable of playing it through either HDMI or optical output. If you aren't getting 5.1, either your equipment doesn't support it or you have it connected improperly.
If the file simply has 6 channel AAC then you will need equipment that will play that, most receivers won't play 6 channel AAC, so you may only hear stereo if this is the case.

Copied audio region doesnt play!

Hi
Heres my problem that I just cant figure out why logic behaves like that...
http://argohoo.com/Kuvat/logic_comp.jpg
So, I´ve recorded normally and different takes shows up on takes list... after several takes I copy a part of audio from another location on top of those takes and thats what happens... the copied audio doesnt play, its the latest recorded audio-take that plays....

"Mute either one of them and the unmuted one will play. One Audio object ( an Audio track) can only play back 1 Audio file at once."
Yeah, of course but shouldnt Logic automatically mute all other audio files other than the latest, just like it does when you overbud, it doesnt leave previous audiofiles "active", it mutes all other besides the latest take! Why it doesnt mute older takes/files/regions when I copy audio... I guess thats not how it supposed to work!
Oh well, it may be a temp bug ´cause when I tried same thing (on same session though) on other location... [recorded several takes and then copied audio on that same location] it worked like it was supposed to, copied areas were muted on all the other regions/takes underneath it!
Or course I can adjust and mute and demute takes later but the point is that it should automatically always play the region thats on top of everything else if not adjusted/muted etc on takes!

Disney Digital Copy [Frozen HD] not playing in iTunes 11.1.5.5 [Windows Ver.]

Hi
My son recently downloaded his Disney Digital Copy of Frozen [HD] and it will not play even though it has been downloaded into the computer.iTunes is authorized with his account. Other DDCs are working and Quicktime [version 7.5.5 (1680.95.13) is also up to date. Anybody elsae having this issue and is there a fix?

Try https://discussions.apple.com/message/22056129#22056129.
Seems there are multiple problems with files.
A lot are shared in the store section here.

My music appers but doesnt play and goes crazy

i goto music and i see it but as soon as i press on the music it doesnt play and the ipod starts shuffeling threw it really quick

See Recover your iTunes library from your iPod or iOS device.
In brief; backup the device, recover what you can from it, download other purchases from the iTunes Store, restore the device, add content, keep a backup of your library in future.
tt2

Im unable to play the movie that iv sync to my ipod touch. It says it has been sync but doesnt play when i click.

Could i get some help? It shows me a message that the movie has been sync. It is evn present in the videos. But wen i click play, it doesnt. And yes, its 2.25 gb. Is it the issue of capacity? I need some help.

Does it play in iTunes on the computer?
What is the format and source of the movie?
Try deleting/unsyncing and then resyncing

Dark Knight Digital Copy - Transfers but doesnt play

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