Dark Spots on rMBP=Backlight Bleed?

Recently just purchased a Retina Macbook Pro refurb from the Apple store. Screen is a Samsung and perfect in all other respects: no dead pixels, no mura etc. The only issue I notice is when I turn the screen to an extreme angle, I see these darker spots on a white screen:
Should I be concerned or have others seen this issue as well? I really don't want to go through screen after screen.

Actually let me clear up a mistake I've made...
What I meant to say was that Apple were unable to *replace* the screen at this late juncture in time but *they can* in fact repair it. What I meant to say was that I asked Apple if a replacement would be possible but they said that the reseller would need to be contacted as they had final word on this. In the end the reseller declined and said that a repair was the only option. Sorry for the mixup there.
Anyway, I think I'll go with Apple rather than my reseller to get the replacement done. One can only assume that the Genius bar service centre is top notch when it comes to repairs? Would be interested to know if anybody here on the forums has had their iMac screens replaced by Apple due to backlight bleed (or even a different issue) and how it ended up working out for them?
Thanks.

Similar Messages

  • Another iPad2 "light leak" "backlight bleeding" "yellowing spots" thread!

    I bought the iPad 2, White, 64g WIFI-only, at a Target. As soon as I turned it on, I immediately noticed a yellowish bleeding light from the edge of the display on the bottom right.
    Today, I went to an Apple store and showed it to a Genius, who was "shocked" to see it when he took is to a dark room in the back and replaced it with an unopened one.
    So I took it home, and guess what happened next? It was WORSE! It had light leaks, backlight bleeding, and yellow spots all over the screen! I drove back to the Apple store and found my Genius who was surprised to see me. He immediately took it the back room and confirmed the issue, yet again. So he gave me a new one.
    Guess what happened next. Yup, same problem, not as bad as the 2nd one, about the same as the 1st one I bought from Target. So I went back to the Apple store, and couldn't find my original Genius. A guy called "Scotty" told me that they "ran out" and that I would have to call back on Monday and can "...reserve one if they receive a shipment, because it's an exchange."
    I wonder if it's a "white iPad" issue. Some folks online with a black iPad seem to be reporting an issue.
    This is quite annoying and cannot wait to get a replacement. I was at the Apple store for 3 hours today. Blah!

    I am now on my 4th iPad returned and exchanged.
    This time I asked for a black one to replace my white one - which I justified as "maybe this is a white issue, not a black issue, as some people report." That seemed to convince them.
    So now I have a black one, which is the color I actually originally wanted anyway. My brother, who is thousands of miles away, told me his black iPad has no leaking whatsoever, which made me think I should try to the black as well.
    Guess what, the Black is ALSO affected. No change. I'm tired of going to Apple store at this point. I'll just wait for a few months and exchange this stupid thing. I cant really say I didn't try. And I can't really say Apple Genius guys didn't try either.

  • Dark backlight bleeding on ipad mini?

    I have and ipad mini and a dark spot almost light a backlight bleed keeps flickering just above the home button on my screen. What should I do? Is there anyway for me to self repair it?

    I have this very exact problem with my iPad air I guess I am going to return it tomorrow

  • IPad 2 'backlight bleed'?

    We have three iPad's in the family, two iPad 2's and one iPad.  My iPad 2, which I have had since last August, has a fairly bright and noticeable light shining in from the left hand edge of the display.  This is what I would call 'backlight bleed'.
    Is this a known issue and, if so, given the amount of money I paid for it, I don't want it repaired so I entitled to have it replaced under warranty?

    Hi
    Thank you for your response.
    I'll have a look at the thread you included and see how my iPad 2 compares but, what I would like is a black or reasonably dark wallpaper to check out if there are any other parts of the display which also have this issue.
    Any suggestions on where I could find such a wallpaper?
    It's too early to say about what I'd like to do but I would certainly not accept any repair and I'm sure Apple Support would be very understanding, especially as the iPad 2 is only just 4 months old?

  • Planning to Buy iPad-3 concerned about Backlight Bleeding issue !

    Hi Guys,
    I am planning to buy the iPad-3, BUt with so many issues of Backlight Bleeding issues popping up. It looks a Rampant issue. Do you guys think I should wait some days before the First Batch of Munfacturing is sold out. Maybe once the Second Batch of production hits the stores this problem would not be there. But at the moment looks like Early Production and the Hasty process to get the Products out on Launch day and ready for delivery could have been the reason these issues slipped out of Quality Control. Do I wait like a month or so? I can do that, will waiting a month help ? I hope I dont get it in my iPad. I dont wanna go through the hassles of exchanging and stuff I would rather wait and buy a little late than go through these issues.
    Cheers !
    Augustya

    Augustya, you are always free to wait until another round of hardware becomes available if you are concerned about problems people are having.
    I would point out, though, that the discussion group is often looked at as an emergency room in a hostpital...you see only problems because no one healthy goes there.  You can get a false sense of the magnitude of problems if you only look at the number of complaints showing up here.
    On the news last night they said Apple sold over 3 million iPads last weekend...the couple dozen problems brought up on here is insignificant out of 3 million items.  Another way of looking at the magnitude of the problem.
    So if you have the ability to buy now, you can always go to the store, Apple if that is what you have available, open the iPad there, check it out (they come charged) and see if there is a light bleed problem.  If so complain on the spot and ask for a different unit.
    Or wait for another round to be manufactured...just do what you are most comfortable doing.

  • X220 still suffers "Backlight Bleed" ?? How about the X230 ??

    I have sent mine in for repair. It was leaking light from atleast 6 places on the bottom. It also recently had a white dot (not pixels, more like bleed) appear on the right side of the screen.
     Any chance they will actually do something ? I am hearing that they just ship them back without even fixing anything. 
    Also, what is with all the "this is normal, its just you"....
    The ipad 2 had the same backlight bleed issue and it was LG's fault. 
    Anyone who had the issue was able to get as many exchanges from an apple store until the problem was fixed. 
    Now I pad $1000 for this laptop, MUCH MORE than an iPad 2. Not to mention it has a LOWER RESOLUTION.
    This light bleeding issue is unacceptable. Excuses are also unacceptable. 
    So someone please answer. Has Lenovo fixed this light bleed issue ???

    THS wrote:
    I have sent mine in for repair. It was leaking light from atleast 6 places on the bottom. It also recently had a white dot (not pixels, more like bleed) appear on the right side of the screen.
    So someone please answer. Has Lenovo fixed this light bleed issue ???
    White dots / blotchly spots have become a normal feature of modern laptop screens. I don't know anyone with a screen over a year old that doesn't have one or more of these, regardless of vendor. However, Lenovo has a decent track record of fixing them as long as you have the accidental damage protection. Without the adp, its possible it'll be classified as "user damage" or some such thing, and then you have to deal with that hassle to have it replaced. 
    When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help others with the same question in the future.
    My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.

  • All x220 and x230 IPS screens have backlight bleeding issue?

    There's a 48-page discussion on the backlight bleeding of the x220 on the Lenovo forums (http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/Faint-Ghosting-on-X220-IPS-screen/td-p/435201). There are also many smaller threads regarding problems with the x220 IPS screen and to a lesser extent the x230 screen.
    I recently purchased an x230 and experienced bleeding. Due to my onsite warranty IBM support came and replaced the screen- but the new one still had bleeding. Another engineer came out, brought a new back-panel (because the flex of the panel seemed to be causing it) and said "this isn't broken- I have seen lots of x220s and x230s with this problem- its a design default".
    Could I challenge Lenovo to provide me with an x230 IPS screen which does not bleed?
    I cannot believe Lenovo released/designed a laptop with such a glaring (no pun intended) fault.
    Has anyone here got an x230 (or x220) IPS screen where there is absolutely no backlight bleeding on a dark background?

    All X230 and X220 LG IPS will have some degree of bios bleed, it is just matter of severity.
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • Why is there a slightly dark spot on the bottom left hand corner on my iPod Touch 3rd Gen after I cleaned it?

    I was cleaning it and when I turn it on again there's this dark spot in the bottom left hand corner and I was like what? So I rebooted my device and it was still there. It still works but I'm afraid it might break. I've cleaned this many times before and this never happened! Please Help! *sobs*

    Weird things happen at factories. After onboxing my new phone I took the plastic off and it had a small fingerprint on the side. I didn't even touch the phone.

  • Do I have to live with dark/dead pixels with my new 15" MBP? Yesterday I bought one and have one dark spot in the middle of the screen.

    Hello
    Yesterday I bought a 15" MBP and found a dark spot in the middle of its screen right away while in the 1st-time-welcome-boot. What a welcome. Do I have to live with it? It is exactly one pixel missing its yellow subpixel. It would be ok if it would be in some corner - but its right in the middle of the screen. Suggestions/experiences in this matter anyone?

    Thanks for your suggestions - took it back - got a new, mint, shiny one

  • IPhone 4: display has dark spot, brightness is not uniform

    Hi!
    I'm Hector from Italy.
    My new iPhone 4 just arrived from the Apple Online Store. It works fine but the top left of the screen has a darker spot; such non-uniform brightness becomes very evident when opening, for instance, Safari (that has a white background).
    Should I send it back to Apple?
    Or is this a known software issue?
    If I go to Milan's Apple Store will they swap it? I would rather not stay without iPhone since all the phones I have at home have a standard SIM and not the microsim.
    (without considering that after spending 800€ I really hoped to get a quality product)
    Thank you!

    Hi and welcome to Apple Discussions....
    If I go to Milan's Apple Store will they swap it?
    This being a user to user forum we can't say what the policy would be at a particular store but if it were me, I'd take the iPhone and ask for an exchange. Make sure and take proof of purchase with you.
    You can provide feedback for "top left of the screen has a darker spot; such non-uniform brightness becomes very evident when opening, for instance, Safari (that has a white background)." here.
    http://www.apple.com/feedback/iphone.html
    And check out the Apple store / Milan website.
    (without considering that after spending 800€ I really hoped to get a quality product)
    Absolutely.

  • Impressive iMac 24" Dark Spots

    Sorry to repeat. But I don't understand why what I posted yesterday disappeared.
    My story is long to write down. I hope any of you who got experience with dark spots/patterns on iMac screens can help me to look into the problem I appreciate your help.
    The associated pictures of this post can be found here in my google album:
    http://picasaweb.google.com/zhangchao/IMacDarkSpots?feat=directlink
    I purchased my iMac 24 inch in July 2008. After using it for 2 months, I noticed some dark patterns started to appear on the machine’s 24 inch screen. I should have taken it to Apple back then if I wasn’t using it all the time.
    These patterns become clearer if you set the background to white. A lot of iMac users have reported similar problems. Actually, if you google "iMac dark spot", you can find a lot of such posts. The patterns I got are very similar to what’s reported here in the very first picture here:
    http://discussions.apple.com/thread.jspa?threadID=1915086&tstart=15
    I contacted Apple two weeks ago when I finally got some time free. I was asked to go to the Apple Store here in Milwaukee’s Bayshore mall and left my machine there for 3 days for them to investigate. When I went to the store to pick up my Mac, I talked to the gentleman who did the repair and investigation work and a manager. They basically told me that I got the patterns because there was some weird “white substance” everywhere in my machine. The substance was circulated between the layers of glass cover and the LCD etc appearing to us as the dark spots. However, it’s easy to remove the stuff between the LCD and the glass cover but impossible to remove the stuff which got into the LCD.
    They strongly suspect the white substance came from where I placed my machine (my living room indeed). They don’t think the “white substance” is hair or fiber. It’s like pure dust and very subtle. Since they believe the cause of the problem is environmental, they will not fix it for me under my warranty.
    But I disagree and I think the white substance indeed comes from inside of the machine.
    Overall, I think my apartment is pretty clean. The machine is always placed on a wooden table which I clean every week. There aren’t a lot of things around my iMac so it gets good air circulation.
    My apartment is located in an apartment community. Hundreds of people live here. The community is not new (20+ years old) and is professionally maintained. I talked to the manager of the community and some of my neighbors, none of them have ever heard of anything similar.
    In my apartment, I have never been able to observe the "white substance" anywhere aside from the iMac. I did some investigation into the case, placing some blue tape under the hole of the back of the iMac where air comes out. After doing that for over one week, the only place that I can observe any "white substance" is on the piece of blue tape. The pictures in the album will make everything clear. This makes it really hard for me to believe the problem is environmental. In addition to that, if the "white substance" is so subtle and so weird (as if the only purpose of its very existence is to get iMac into trouble. Other computers and electronic devices in my apartment are completely fine), how can so many people got similar dark patterns on their screens?
    However, Apple doesn't take this as evidences that the problem is not environmental. Right now, I am gonna buy air purifiers and hire professional indoor air inspectors to help me to find where the trouble is.
    I read several posts re "iMac dark spots" problems. Some lucky guys simply got their screens replaced by Apple and others were just left with no help.None of them actually gives detailed explanation of the cause of their problems. I notice most of reported problems happen to iMac 24 inch machines shipped in early and mid 2008.
    If you have any insights, please let me know. I greatly appreciate it! Thanks!

    Since you purchased your iMac in July of 2008, you are right on the edge of your one year limited warranty.
    Go here https://selfsolve.apple.com/GetWarranty.do and see if you iMac is still within the one year limited warranty. You will need the serial number which is located... click the Apple Menu then click About This Mac. Where you see the Version number 10.5 click there twice. The serial number will be displayed there. If you can't see it there, open the System Profiler. (Applications/Utilities) Select Hardware on the left. The serial number is on the right.
    If it were me, I'd take the iMac back to that Apple store and *ask to speak to a manager*. Tell them you are dissatisfied with the outcome of your first visit and want your iMac repaired.
    Make sure and take in your original purchase receipt from when you purchased the iMac and any other pertinent paperwork.
    *"They basically told me that I got the patterns because there was some weird “white substance” everywhere in my machine."*
    I don't believe that.
    This problem started within 2 months of using your iMac. It would take the force of an F1 tornado to get that much dust inside the monitor that fast.
    If you still can't get that Apple store to repair your iMac, if you can, go to another Apple store OR find an Apple certified repair provider. Perhaps you know of a friend with a Mac that might be able to give you some recommendations for a place to take it. But make sure they are Apple certified.
    Carolyn

  • Anybody seeing Screen Flaws (Uneven Tint, Dark Spots, Bookspine, etc) on iPad Mini 2?

    We know all iPad Air has the issues describe in topic name already.
    Those of you that just have received the iPad Mini 2, can you check the screen for uneven whites / tints, dark spots / book spines?  You can check by setting your background color to all black or white.  If you are lazy to do this, just open up an internet browser and open up a page with white background.  Check for uneven whites / tints.  Report the color of your white / tints and where they are located.
    Man tanks!
    goodolcheez

  • Why does my camera have dark spots?

    The camera displays several dark spots when the camera is open. The photos taken also show these spots. Any help?

    Hi PLalu,
    Thanks for visiting Apple Support Communities.
    I'd recommend trying the steps in this iPhone troubleshooting assistant:
    http://www.apple.com/support/iphone/assistant/phone/
    All the best,
    Jeremy

  • Dark spots in my screen.

    Hi, I bought an Imac 27'' like 6 months ago, but my screen seems to have some dark spots in the corner, when I put any white image, on that spots it shows like the screen were dusty but is not, at the same time in the middle screen when if Iput some black image some pixels show lighter than the others. is there any solution? thanks for answer .

    Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

  • Do Replacement LCDs Now for the Late 2009 iMac i7 Backlight Bleeding Free?

    Hi. My iMac i7 late 2009 I believe has too much backlight bleeding on the sides. It's got an international warranty until March of 2011. The authorized Apple repair shop says if the find out it the LED LCD needs replacement and that they will get it from Apple's center in Singapore which will arrive in 7 days.
    Should I have the LCD replaced and will the LCD from Singapore be backlight bleed free, guaranteed? Or this is really unavoidable? What's your experience on this, was having it replaced better or the same or worse? It is hard to enjoy movies that are letterboxed coz' the sides are bleeding. Thank you in advance. Advanced happy All soul's day and halloween. Gbu.

    Correction: Are (instead of Do in the Title)

Maybe you are looking for

  • Multiple copies of the same message

    I switched back to Mail from Entorage and I'm happy save one issue: I have two mailboxes --- one is my .mac address and the other my comcast account. Every message I get to my comcast account seems to replicate itself and ends up in my .mac mailbox t

  • "Slide to unlock" as well as characters "r,d,f,x,c" is not being typed in my iphone3 which has 6.0.1

    "Slide to unlock" as well as characters "r,d,f,x,c" is not being typed in my iphone3 which has 6.0.1 Other characters work though! Its hard to use it without being able to type those particular letters!! I have restored it but the problem reamined un

  • Currency doubts

    Hi All, I am working in Hyperion 9.3.1. I am having some currency issue. I am having 28 currencies in my planning application. While creating the forms, if i select local currency, i can able to enters the value in the form. If i select other than lo

  • Building tree structure

    Hi all, Sorry if this is a wrong place to post. I want to build a tree structure(or tree grid) using a table emp by emp table structure is id, pid, emp_name,emp_num, emp_role now I want to build a hierarchial tree structure where id is primary key an

  • Where are iPhoto library, iTunes, Safari bookmarks, desktop icons...?

    When installing Leopard, my main internal "Macintosh HD" (where all my programs are loaded) didnt show as an option, so I installed on my secondary HD. Leopard runs OK from here, BUT, I cant find my iPhoto library, iTunes, Safari bookmarks, desktop i