Dashboard Design Dep.Edition installation interuptted

Dear All,
I've just bought new Dashboard Design Dept.Edition V.6 and when it's installed in my PC with Windows 7, but when prerequisite checking dialog box appears, it show that Flash Player (versin 9 or higher) is missing although Flash PLayer 10 plugin already installed. I'd appreciate any help in resolving this issue.

Hi there,
Did you install flash through IE of Firefox or Chrome? If in doubt, install flash again from 32-bit IE and see how you go. I don't recall the exact issue, but I vaguely remember that on a 64-bit windows install, IE 64-bit will be the default, you need to find IE 32bit and download and install flash from within that. Sorry I don't recall the details.
Hope that helps.

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            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
            at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
            at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
            at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
            at java.lang.Thread.run(Thread.java:743)
    -:0:-: TraceLog message 1245
    |4ab25da4-f37d-97ff-b2ad-a97877076bb3|2014 06 19 14:04:22:399|-0400|Information|Information|>=|S| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200||}|0|1|0|1|-|-|-|-|-|-||||||||||||SessionManagerFactory::createInstance: 00.957
    -:0:-: TraceLog message 1246
    |d3abc036-3e0f-728a-7dba-e3b540d39fe6|2014 06 19 14:04:22:451|-0400|Error| |>>| | |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.bridge.JavaBridgeMain||Could not initialize processing subsystem
    java.lang.ExceptionInInitializerError
            at com.businessobjects.dsl.framework.session.SessionContribution.register(SessionContribution.java:71)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.initializeExtensionPoint(SessionManagerFactory.java:377)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.createInstance(SessionManagerFactory.java:340)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.getInstance(SessionManagerFactory.java:205)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.UserSecurityCalculator.<clinit>(UserSecurityCalculator.java:38)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.SecurityCalculator.<init>(SecurityCalculator.java:89)
            at com.businessobjects.ras21.servercore.bridge.servant.SLUserSecurityServant.<init>(SLUserSecurityServant.java:125)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runServants(JavaBridgeMain.java:224)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runAdapter(JavaBridgeMain.java:56)
            at com.businessobjects.ras21.servercore.servercontainer.ProcChildMain.main(ProcChildMain.java:141)
    Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:243)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.<clinit>(OsgiPlatform.java:109)
            ... 10 more
    Caused by: java.lang.reflect.InvocationTargetException
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContribution(OsgiPlatform.java:646)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperty(OsgiPlatform.java:622)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperties(OsgiPlatform.java:580)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromPropertiesFile(OsgiPlatform.java:326)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsInternal(OsgiPlatform.java:281)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:239)
            ... 11 more
    Caused by: java.lang.NoClassDefFoundError: sun/awt/SunToolkit : cannot initialize class because prior initialization attempt failed
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at sun.awt.AppContext$6.getContext(AppContext.java:822)
            at sun.misc.SharedSecrets.getJavaAWTAccess(SharedSecrets.java:144)
            at java.util.TimeZone.getDefaultInAppContext(TimeZone.java:635)
            at java.util.TimeZone.getDefaultRef(TimeZone.java:523)
            at java.util.TimeZone.getDefault(TimeZone.java:515)
            at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:598)
            at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:496)
            at org.eclipse.emf.ecore.impl.EFactoryImpl$SafeSimpleDateFormat.<init>(EFactoryImpl.java:712)
            at org.eclipse.emf.ecore.impl.EFactoryImpl.<clinit>(EFactoryImpl.java:730)
            at com.businessobjects.mds.universe.UniverseFactory.<clinit>(UniverseFactory.java:26)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.<init>(UniversePackageImpl.java:106)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.init(UniversePackageImpl.java:142)
            at com.businessobjects.mds.universe.UniversePackage.<clinit>(UniversePackage.java:62)
            at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
            ... 21 more
    Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
            at java.lang.Runtime.load0(Runtime.java:770)
            at java.lang.System.load(System.java:1011)
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
            at java.lang.Runtime.loadLibrary0(Runtime.java:823)
            at java.lang.System.loadLibrary(System.java:1036)
            at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
            at java.security.AccessController.doPrivileged(Native Method)
            at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
            at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at com.sun.jmx.trace.Trace.out(Trace.java:180)
            at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
            at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
            at java.security.AccessController.doPrivileged(Native Method)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
            at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
            at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
            at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
            at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
            at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
            at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
            at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
            at java.lang.Thread.run(Thread.java:743)
    -:0:-: TraceLog message 1247
    |7fad3c80-8dfb-1944-911f-4d98498f150a|2014 06 19 14:04:22:491|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||Caught Error at top level
    java.lang.ExceptionInInitializerError
            at com.businessobjects.dsl.framework.session.SessionContribution.register(SessionContribution.java:71)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.initializeExtensionPoint(SessionManagerFactory.java:377)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.createInstance(SessionManagerFactory.java:340)
            at com.businessobjects.dsl.framework.session.SessionManagerFactory.getInstance(SessionManagerFactory.java:205)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.UserSecurityCalculator.<clinit>(UserSecurityCalculator.java:38)
            at com.businessobjects.ras21.servercore.externalservicessubsystem.SecurityCalculator.<init>(SecurityCalculator.java:89)
            at com.businessobjects.ras21.servercore.bridge.servant.SLUserSecurityServant.<init>(SLUserSecurityServant.java:125)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runServants(JavaBridgeMain.java:224)
            at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runAdapter(JavaBridgeMain.java:56)
            at com.businessobjects.ras21.servercore.servercontainer.ProcChildMain.main(ProcChildMain.java:141)
    Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:243)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.<clinit>(OsgiPlatform.java:109)
            ... 10 more
    Caused by: java.lang.reflect.InvocationTargetException
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContribution(OsgiPlatform.java:646)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperty(OsgiPlatform.java:622)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperties(OsgiPlatform.java:580)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromPropertiesFile(OsgiPlatform.java:326)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsInternal(OsgiPlatform.java:281)
            at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:239)
            ... 11 more
    Caused by: java.lang.NoClassDefFoundError: sun/awt/SunToolkit : cannot initialize class because prior initialization attempt failed
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at sun.awt.AppContext$6.getContext(AppContext.java:822)
            at sun.misc.SharedSecrets.getJavaAWTAccess(SharedSecrets.java:144)
            at java.util.TimeZone.getDefaultInAppContext(TimeZone.java:635)
            at java.util.TimeZone.getDefaultRef(TimeZone.java:523)
            at java.util.TimeZone.getDefault(TimeZone.java:515)
            at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:598)
            at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:496)
            at org.eclipse.emf.ecore.impl.EFactoryImpl$SafeSimpleDateFormat.<init>(EFactoryImpl.java:712)
            at org.eclipse.emf.ecore.impl.EFactoryImpl.<clinit>(EFactoryImpl.java:730)
            at com.businessobjects.mds.universe.UniverseFactory.<clinit>(UniverseFactory.java:26)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.<init>(UniversePackageImpl.java:106)
            at com.businessobjects.mds.universe.impl.UniversePackageImpl.init(UniversePackageImpl.java:142)
            at com.businessobjects.mds.universe.UniversePackage.<clinit>(UniversePackage.java:62)
            at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
            ... 21 more
    Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
            at java.lang.Runtime.load0(Runtime.java:770)
            at java.lang.System.load(System.java:1011)
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
            at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
            at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
            at java.lang.Runtime.loadLibrary0(Runtime.java:823)
            at java.lang.System.loadLibrary(System.java:1036)
            at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
            at java.security.AccessController.doPrivileged(Native Method)
            at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
            at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
            at sun.awt.AppContext$2.run(AppContext.java:237)
            at sun.awt.AppContext$2.run(AppContext.java:226)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
            at sun.awt.AppContext.access$200(AppContext.java:112)
            at sun.awt.AppContext$3.run(AppContext.java:294)
            at java.security.AccessController.doPrivileged(Native Method)
            at sun.awt.AppContext.getAppContext(AppContext.java:275)
            at com.sun.jmx.trace.Trace.out(Trace.java:180)
            at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
            at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
            at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
            at java.security.AccessController.doPrivileged(Native Method)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
            at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
            at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
            at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
            at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
            at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
            at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
            at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
            at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
            at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
            at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
            at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
            at java.lang.Thread.run(Thread.java:743)
    -:0:-: TraceLog message 1248
    |dd2a290d-c8ad-ebea-d1b5-3ebe783e598b|2014 06 19 14:04:22:491|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||BEGIN TRACING JVM PROPERTIES
    java.vendor = <SAP AG>
    sun.management.compiler = <HotSpot 64-Bit Tiered Compilers>
    os.name = <Linux>
    sun.boot.class.path = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/sapjvm-alt-rt.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/resources.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/rt.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/sunrsasign.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jsse.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jce.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/charsets.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jfr.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/classes:/bobje/sap_bobj/enterprise_xi40/java/wily/Agent.jar>
    ooc.orb.oa.thread_pool = <64>
    java.vm.specification.vendor = <Sun Microsystems Inc.>
    businessobjects.server.friendlyname = <halsapad12.DashboardDesignCacheServer>
    businessobjects.logs.home = </bobje/sap_bobj/logging/>
    java.runtime.version = <6.1.055>
    com.sap.vm.version = <10>
    businessobjects.ns = <hal-sapa-d12.dc.fmcna.com:6400>
    com.wily.log4j.defaultInitOverride = <true>
    user.name = <cbi>
    user.language = <en>
    sun.boot.library.path = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/amd64>
    java.version = <1.6.0_51>
    user.timezone = <America/New_York>
    java.net.preferIPv4Stack = <false>
    sun.arch.data.model = <64>
    java.endorsed.dirs = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/endorsed>
    sun.cpu.isalist = <>
    sun.jnu.encoding = <UTF-8>
    file.encoding.pkg = <sun.io>
    file.separator = </>
    java.specification.name = <Java Platform API Specification>
    com.wily.introscope.agent.agentName = <xccache_halsapad12.DashboardDesignCacheServer_java>
    java.class.version = <50.0>
    user.country = <US>
    java.home = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre>
    com.sap.vm.compressedoops = <true>
    java.vm.info = <Aug 12 2013 00:30:55 - 61_REL - optU - linux amd64 - 6 - bas2:201693 (mixed mode)>
    os.version = <2.6.18-128.el5>
    path.separator = <:>
    businessobjects.enterprise.orb.threadmodel = <threaded>
    java.vm.version = <6.1.055 23.5-b02>
    com.sap.vm.type = <opt>
    introscope.enterprisemanager.serversockets.reuseaddr = <false>
    java.awt.printerjob = <sun.print.PSPrinterJob>
    sun.io.unicode.encoding = <UnicodeLittle>
    com.sap.vm.codeline = <61_REL>
    user.home = </sapmnt/CBP/cbi>
    java.specification.vendor = <Sun Microsystems Inc.>
    tracelog.logdir = </bobje/sap_bobj/logging/>
    java.library.path = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/amd64/server:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/amd64:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/../lib/amd64:/bobje/sap_bobj/enterprise_xi40/linux_x64/:/bobje/sap_bobj/enterprise_xi40/linux_x86/:/bobje/sap_bobj/enterprise_xi40/linux_x64/wcs/components/:/bobje/sap_bobj/enterprise_xi40/linux_x64/plugins//auth/secEnterprise:/bobje/sap_bobj/enterprise_xi40/linux_x64/crpe/:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/mw/:/bobje/sap_bobj/enterprise_xi40/linux_x64/plugins//desktop/CrystalEnterprise.Report:/bobje/sap_bobj/enterprise_xi40/linux_x86/ras:/bobje/sap_bobj/mysql/lib:/bobje/sap_bobj/enterprise_xi40/dataAccess/connectionServer/drivers/lib64:/bobje/perl/lib/5.8.0/i386-linux-thread-multi/CORE:/bobje/sap_bobj/enterprise_xi40/linux_x64//sapjvm/jre/lib/amd64/server:/bobje/sap_bobj/enterprise_xi40/linux_x64//sapjvm/jre/lib/amd64:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/mw/lib-i86_linux/X11:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/mw//lib-linux:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/mw//lib-linux_optimized:/bobje/oracle/CBI/db_home/lib:/home/db2cbi/sqllib/lib64:/home/db2cbi/sqllib/lib32:/bobje/sap_bobj/enterprise_xi40/linux_x86:/sapmnt/CBP/db2cbi/sqllib/lib64:/sapmnt/CBP/db2cbi/sqllib/lib32:/usr/X11R6/lib:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib>
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    businessobjects.enterprise.orb.thread_pool_size = <5>
    java.vm.vendor = <SAP AG>
    java.runtime.name = <Java(TM) SE Runtime Environment>
    java.class.path = <:/bobje/sap_bobj/enterprise_xi40/java/lib//XcelsiusServer.jar:/sapmnt/CBP/db2cbi/sqllib/java/db2jcc_license_cu.jar:/sapmnt/CBP/db2cbi/sqllib/java/db2java.zip:/sapmnt/CBP/db2cbi/sqllib/java/db2jcc.jar:.::/bobje/sap_bobj/enterprise_xi40//java/wily/Agent.jar>
    tracelog.jni = <1>
    bobj.enterprise.home = </bobje/sap_bobj/enterprise_xi40/>
    businessobjects.enterprise.orb.request_timeout = <3600000>
    java.vm.specification.name = <Java Virtual Machine Specification>
    java.vm.specification.version = <1.0>
    sun.cpu.endian = <little>
    sun.os.patch.level = <unknown>
    java.awt.headless = <true>
    java.io.tmpdir = </tmp>
    java.vendor.url.bug = <http://service.sap.com/support>
    businessobjects.enterprise.orb.client_timeout = <0>
    ooc.orb.oa.conc_model = <thread_pool>
    os.arch = <amd64>
    java.awt.graphicsenv = <sun.awt.X11GraphicsEnvironment>
    java.ext.dirs = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/ext-sap:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/ext:/usr/java/packages/lib/ext>
    user.dir = </bobje/sap_bobj/enterprise_xi40/linux_x64>
    bobj.logging = <true>
    line.separator = <
    >
    java.vm.name = <SAP Java Server VM>
    file.encoding = <UTF-8>
    tracelog.process = <xccache_halsapad12.DashboardDesignCacheServer_java>
    com.sap.vm.profilingserver = <true>
    java.specification.version = <1.6>
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    END TRACING JVM PROPERTIES
    -:0:-: TraceLog message 1249
    |a79b935e-9c92-9957-35bf-2c937079beb8|2014 06 19 14:04:22:492|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||BEGIN TRACING COMMAND LINE
      -loggingPath
      /bobje/sap_bobj/logging/
      -cache
      -documentType
      CrystalEnterprise.XL.Query
      -nops
      -restart
      -fg
      -name
      halsapad12.DashboardDesignCacheServer
      -pidfile
      /bobje/sap_bobj/serverpids/halsapad12_halsapad12.DashboardDesignCacheServer.pid
      -ns
      hal-sapa-d12.dc.fmcna.com:6400
      -procParentIOR
      IOR:010000002500000049444c3a4a6176614272696467652f4941646170746572426f6f7473747261703a312e300000000001000000000000005a000000010101ca1a00000068616c2d736170612d6431322e64632e666d636e612e636f6d006cbd10000000000000001c26a353bb16050003000000010000000100000014000000011af5ca010001000000000000010100000000000200
      -libraryName
      XcelsiusServer
      -useSLUS
    END TRACING COMMAND LINE
    -:0:-: TraceLog message 1250
    |088b0565-be95-fe7f-e474-4e3c45773bbc|2014 06 19 14:04:22:492|-0400| |Fatal|  |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||11 threads are still alive in this JVM
    Thread 'Thread[main,5,main]' is still alive
    Thread 'Thread[Business Objects - Sessions Clean up,5,main]' is still alive
    Thread 'Thread[Thread-2,5,main]' is still alive
    Thread 'Thread[Configuration Watch Heartbeat Heartbeat,5,Agent]' is still alive
    Thread 'Thread[Remove Metric Data Watch Heartbeat Heartbeat,5,Agent]' is still alive
    Thread 'Thread[Agent Heartbeat,5,Agent]' is still alive
    Thread 'Thread[Agent Execution,5,Agent]' is still alive
    Thread 'Thread[Agent ServerConnection,5,Agent]' is still alive
    Thread 'Thread[UnknownHub Hub Transmit 1,5,Agent]' is still alive
    Thread 'Thread[UnknownHub Hub Receive 1,5,Agent]' is still alive
    Thread 'Thread[PO:client_main Mailman 1,5,Agent]' is still alive
    Regards
    Kannan K

    Kannan,
    the error in your logs like "NoClassDefFoundError" etc. point us towards issues with jar files. either they are missing or not the correct ones.
    A general practice in such situation is to
    stop all servers except CMS,IFRS,OFRS > repair the base installation
    OR
    If you have a working environment with the exact same patch, copy the 'lib' folder from "/bobje/sap_bobj/enterprise_xi40/java/" to the non-working server.
    PS: please attach the logs to the thread instead of pasting the content.
    -Nikhil Nair

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