Dashboard Design Installation issues

Unable to install Dashboard Design on Windows 7 Office 2010. Invalid Keycode INS00140.
Installation package name is 51041024
Keycode is correct
Running as Administrator.
HELP???

Hi,
This is a know issue in Dashboard design 4.0. You can upgrade to SP 02 or try work around mentioned in SAP Note 1587949 - The Product Keycode is not Valid. INS00140
Click [here|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533383337333933343339%7D.do] for the note.
Hope it helps you.
Regards,
Nikhil Joy

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Hi folks, I tried to do and installation of Dashboard Design SP2, but halfway through the installation, the progress bar refuses to move and is stuck at the following part:
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Could Office 2010 be the problem here? Any advice would be deeply appreciated.

Hi Amit,
I checked the PAM for BO4.0 SP2, and there is no mention of Office 2010?
http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/10ccbdf2-139f-2e10-61a0-d4af67b6257b
Can you please verify where SAP listed Office 2010 as being supported? Or is the documentation incorrect/outdated?
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Dashboard Design Dep.Edition installation interuptted

Dear All,
I've just bought new Dashboard Design Dept.Edition V.6 and when it's installed in my PC with Windows 7, but when prerequisite checking dialog box appears, it show that Flash Player (versin 9 or higher) is missing although Flash PLayer 10 plugin already installed. I'd appreciate any help in resolving this issue.

Hi there,
Did you install flash through IE of Firefox or Chrome? If in doubt, install flash again from 32-bit IE and see how you go. I don't recall the exact issue, but I vaguely remember that on a 64-bit windows install, IE 64-bit will be the default, you need to find IE 32bit and download and install flash from within that. Sorry I don't recall the details.
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Dashboard Designer *.swf Business Object connection issue

We have *.swf file generated from SAP Dashboard Designer.
It uses database to retrieve information for report.
We have placed *.swf to our web application so that users have a possibility to review reports.
Let say our web application with *.swf file is placed on 192.168.0.1 server and Business Object is placed on 192.168.0.2 server.
The problem is that we are getting an error when we are trying to connect to report via *.swf file (http://192.168.0.1/report.swf) from client machine (from any computer in Internet) because the server with the Business Object (192.168.0.2) is not exposed to Internet. However it is exposed to 192.168.0.1.
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Hi Danylo,
Can you provide a screenshot of the error message that you get when you try to access the dashboard?
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Dashboard Design Cache Server failed to start after upgrade to BOBJ 4.0 SP09 Patch 3

Hi Friends,
We have upgraded our BOBJ 4.0 server from SP04 Patch 8 to SP09 patch 3.
After upgrade completed "Dashboard Design Cache Server" Failed to start. other servers are running fine.
xccache_<hostname>.DashboardDesignCacheServer_trace.000003.glf Error Log:
|c24257f2-85df-0f2b-efe2-d7cfe59df826|2014 06 19 14:04:21:444|-0400|Information|Information|>=|S| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200||{|0|1|0|1|-|-|-|-|-|-||||||||||||SessionManagerFactory::createInstance
-:0:-: TraceLog message 1241
|84f9fa46-c9ce-d9c4-fb5b-a08e6b6c1fea|2014 06 19 14:04:21:451|-0400|Debug| |<<| | |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| |0|1|0|1|-|-|-|-|-|-||||||||||com.businessobjects.dsl.commons.platform.OsgiPlatform||using OSGi emulation; cause: java.lang.ClassNotFoundException: org.eclipse.core.runtime.Platform
-:0:-: TraceLog message 1242
|2eb28d2c-acaa-e2ff-26de-0ce297ad41e5|2014 06 19 14:04:21:502|-0400|Debug| |<<| | |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| |0|1|0|1|-|-|-|-|-|-||||||||||com.businessobjects.dsl.commons.platform.OsgiPlatform||adding contributions from "jar:file:/bobje/sap_bobj/enterprise_xi40/java/lib/dsl_engine.jar!/META-INF/DSLContributions/DSLContributions.properties": DSL-Contribution = com.sap.sl.sdk.datasource.strategy.DataSourceStrategyContribution,com.sap.sl.sdk.services.session.BridgeSessionContribution,com.sap.sl.sdk.session.cms.BridgeCmsSessionContribution,com.sap.sl.sdk.session.filesystem.BridgeFileSystemSessionContribution,com.sap.sl.contributions.EPackageContribution,com.businessobjects.dsl.framework.session.SessionContribution,com.sap.sl.core.emf.registry.GeneratedPackageContribution,com.businessobjects.dsl.services.JavaDPContribution,com.businessobjects.dsl.services.repository.RepositoryServicesContribution,com.businessobjects.dsl.services.olap.sapbw.SapBwBrowsingServicesContribution,com.businessobjects.dsl.services.universe.UniverseServicesContribution,com.businessobjects.dsl.services.security.SecurityServicesContribution,com.businessobjects.mds.consumption.ConsumptionContribution,com.businessobjects.mds.consumption.SecurityKeyServiceContribution,com.businessobjects.mds.olap.protocol.bics.BICSClientContribution,com.businessobjects.mds.olap.protocol.ess_japi.EssJapiClientContribution,com.businessobjects.mds.olap.protocol.sapbapi.SapRfcClientContribution,com.businessobjects.mds.olap.protocol.xmla.XMLAClientContribution,com.businessobjects.mds.olap.OlapClientContribution,com.businessobjects.mds.publishing.PublishingContribution,com.businessobjects.mds.repository.cms.CMSSessionContribution,com.businessobjects.mds.repository.filesystem.FSSessionContribution,com.businessobjects.mds.repository.memory.MemorySessionContribution,com.businessobjects.mds.securedconnection.services.SecuredConnectionContribution,com.businessobjects.mds.security.cms.CMSSecurityContribution,com.businessobjects.mds.security.SecurityContribution,com.businessobjects.mds.services.internal.MdsModelContribution,com.sap.sl.edp.dataprovider.bics.BicsDataProviderBuilderContribution,com.sap.sl.edp.dataprovider.olap.OlapDataProviderBuilderContribution,com.sap.sl.edp.dataprovider.relational.RelationalDataProviderBuilderContribution,com.sap.sl.pquery.PQueryServiceContribution
jvm/Bootstrap.cpp:146:-: TraceLog message 1243
|9992bc42-cf8b-51bd-739f-ee471da81b76|2014 06 19 14:04:22:292|-0400|Debug| |<<| | |xccache_halsapad12.DashboardDesignCacheServer|16574|47600550826240|| ||||||||||||||||||||||ras21-core: CBootstrap::getSLUserSecurity starting wait loop[3], timeout[119]
-:0:-: TraceLog message 1244
|762aa011-8afb-af8d-6bd6-a61be1be142d|2014 06 19 14:04:22:399|-0400|Error| |>>| | |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| |0|1|0|1|-|-|-|-|-|-||||||||||com.businessobjects.dsl.commons.platform.OsgiPlatform||java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContribution(OsgiPlatform.java:646)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperty(OsgiPlatform.java:622)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperties(OsgiPlatform.java:580)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromPropertiesFile(OsgiPlatform.java:326)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsInternal(OsgiPlatform.java:281)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:239)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.<clinit>(OsgiPlatform.java:109)
        at com.businessobjects.dsl.framework.session.SessionContribution.register(SessionContribution.java:71)
        at com.businessobjects.dsl.framework.session.SessionManagerFactory.initializeExtensionPoint(SessionManagerFactory.java:377)
        at com.businessobjects.dsl.framework.session.SessionManagerFactory.createInstance(SessionManagerFactory.java:340)
        at com.businessobjects.dsl.framework.session.SessionManagerFactory.getInstance(SessionManagerFactory.java:205)
        at com.businessobjects.ras21.servercore.externalservicessubsystem.UserSecurityCalculator.<clinit>(UserSecurityCalculator.java:38)
        at com.businessobjects.ras21.servercore.externalservicessubsystem.SecurityCalculator.<init>(SecurityCalculator.java:89)
        at com.businessobjects.ras21.servercore.bridge.servant.SLUserSecurityServant.<init>(SLUserSecurityServant.java:125)
        at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runServants(JavaBridgeMain.java:224)
        at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runAdapter(JavaBridgeMain.java:56)
        at com.businessobjects.ras21.servercore.servercontainer.ProcChildMain.main(ProcChildMain.java:141)
Caused by: java.lang.NoClassDefFoundError: sun/awt/SunToolkit : cannot initialize class because prior initialization attempt failed
        at sun.awt.AppContext$2.run(AppContext.java:237)
        at sun.awt.AppContext$2.run(AppContext.java:226)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
        at sun.awt.AppContext.access$200(AppContext.java:112)
        at sun.awt.AppContext$3.run(AppContext.java:294)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.getAppContext(AppContext.java:275)
        at sun.awt.AppContext$6.getContext(AppContext.java:822)
        at sun.misc.SharedSecrets.getJavaAWTAccess(SharedSecrets.java:144)
        at java.util.TimeZone.getDefaultInAppContext(TimeZone.java:635)
        at java.util.TimeZone.getDefaultRef(TimeZone.java:523)
        at java.util.TimeZone.getDefault(TimeZone.java:515)
        at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:598)
        at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:496)
        at org.eclipse.emf.ecore.impl.EFactoryImpl$SafeSimpleDateFormat.<init>(EFactoryImpl.java:712)
        at org.eclipse.emf.ecore.impl.EFactoryImpl.<clinit>(EFactoryImpl.java:730)
        at com.businessobjects.mds.universe.UniverseFactory.<clinit>(UniverseFactory.java:26)
        at com.businessobjects.mds.universe.impl.UniversePackageImpl.<init>(UniversePackageImpl.java:106)
        at com.businessobjects.mds.universe.impl.UniversePackageImpl.init(UniversePackageImpl.java:142)
        at com.businessobjects.mds.universe.UniversePackage.<clinit>(UniversePackage.java:62)
        at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
        ... 21 more
Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
        at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
        at java.lang.Runtime.load0(Runtime.java:770)
        at java.lang.System.load(System.java:1011)
        at java.lang.ClassLoader$NativeLibrary.load(Native Method)
        at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
        at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
        at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
        at java.lang.Runtime.loadLibrary0(Runtime.java:823)
        at java.lang.System.loadLibrary(System.java:1036)
        at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
        at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
        at sun.awt.AppContext$2.run(AppContext.java:237)
        at sun.awt.AppContext$2.run(AppContext.java:226)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
        at sun.awt.AppContext.access$200(AppContext.java:112)
        at sun.awt.AppContext$3.run(AppContext.java:294)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.getAppContext(AppContext.java:275)
        at com.sun.jmx.trace.Trace.out(Trace.java:180)
        at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
        at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
        at java.security.AccessController.doPrivileged(Native Method)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
        at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
        at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
        at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
        at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
        at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
        at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
        at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
        at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
        at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
        at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
        at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
        at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
        at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
        at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
        at java.lang.Thread.run(Thread.java:743)
-:0:-: TraceLog message 1245
|4ab25da4-f37d-97ff-b2ad-a97877076bb3|2014 06 19 14:04:22:399|-0400|Information|Information|>=|S| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200||}|0|1|0|1|-|-|-|-|-|-||||||||||||SessionManagerFactory::createInstance: 00.957
-:0:-: TraceLog message 1246
|d3abc036-3e0f-728a-7dba-e3b540d39fe6|2014 06 19 14:04:22:451|-0400|Error| |>>| | |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.bridge.JavaBridgeMain||Could not initialize processing subsystem
java.lang.ExceptionInInitializerError
        at com.businessobjects.dsl.framework.session.SessionContribution.register(SessionContribution.java:71)
        at com.businessobjects.dsl.framework.session.SessionManagerFactory.initializeExtensionPoint(SessionManagerFactory.java:377)
        at com.businessobjects.dsl.framework.session.SessionManagerFactory.createInstance(SessionManagerFactory.java:340)
        at com.businessobjects.dsl.framework.session.SessionManagerFactory.getInstance(SessionManagerFactory.java:205)
        at com.businessobjects.ras21.servercore.externalservicessubsystem.UserSecurityCalculator.<clinit>(UserSecurityCalculator.java:38)
        at com.businessobjects.ras21.servercore.externalservicessubsystem.SecurityCalculator.<init>(SecurityCalculator.java:89)
        at com.businessobjects.ras21.servercore.bridge.servant.SLUserSecurityServant.<init>(SLUserSecurityServant.java:125)
        at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runServants(JavaBridgeMain.java:224)
        at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runAdapter(JavaBridgeMain.java:56)
        at com.businessobjects.ras21.servercore.servercontainer.ProcChildMain.main(ProcChildMain.java:141)
Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:243)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.<clinit>(OsgiPlatform.java:109)
        ... 10 more
Caused by: java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContribution(OsgiPlatform.java:646)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperty(OsgiPlatform.java:622)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperties(OsgiPlatform.java:580)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromPropertiesFile(OsgiPlatform.java:326)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsInternal(OsgiPlatform.java:281)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:239)
        ... 11 more
Caused by: java.lang.NoClassDefFoundError: sun/awt/SunToolkit : cannot initialize class because prior initialization attempt failed
        at sun.awt.AppContext$2.run(AppContext.java:237)
        at sun.awt.AppContext$2.run(AppContext.java:226)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
        at sun.awt.AppContext.access$200(AppContext.java:112)
        at sun.awt.AppContext$3.run(AppContext.java:294)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.getAppContext(AppContext.java:275)
        at sun.awt.AppContext$6.getContext(AppContext.java:822)
        at sun.misc.SharedSecrets.getJavaAWTAccess(SharedSecrets.java:144)
        at java.util.TimeZone.getDefaultInAppContext(TimeZone.java:635)
        at java.util.TimeZone.getDefaultRef(TimeZone.java:523)
        at java.util.TimeZone.getDefault(TimeZone.java:515)
        at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:598)
        at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:496)
        at org.eclipse.emf.ecore.impl.EFactoryImpl$SafeSimpleDateFormat.<init>(EFactoryImpl.java:712)
        at org.eclipse.emf.ecore.impl.EFactoryImpl.<clinit>(EFactoryImpl.java:730)
        at com.businessobjects.mds.universe.UniverseFactory.<clinit>(UniverseFactory.java:26)
        at com.businessobjects.mds.universe.impl.UniversePackageImpl.<init>(UniversePackageImpl.java:106)
        at com.businessobjects.mds.universe.impl.UniversePackageImpl.init(UniversePackageImpl.java:142)
        at com.businessobjects.mds.universe.UniversePackage.<clinit>(UniversePackage.java:62)
        at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
        ... 21 more
Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
        at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
        at java.lang.Runtime.load0(Runtime.java:770)
        at java.lang.System.load(System.java:1011)
        at java.lang.ClassLoader$NativeLibrary.load(Native Method)
        at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
        at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
        at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
        at java.lang.Runtime.loadLibrary0(Runtime.java:823)
        at java.lang.System.loadLibrary(System.java:1036)
        at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
        at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
        at sun.awt.AppContext$2.run(AppContext.java:237)
        at sun.awt.AppContext$2.run(AppContext.java:226)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
        at sun.awt.AppContext.access$200(AppContext.java:112)
        at sun.awt.AppContext$3.run(AppContext.java:294)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.getAppContext(AppContext.java:275)
        at com.sun.jmx.trace.Trace.out(Trace.java:180)
        at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
        at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
        at java.security.AccessController.doPrivileged(Native Method)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
        at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
        at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
        at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
        at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
        at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
        at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
        at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
        at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
        at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
        at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
        at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
        at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
        at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
        at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
        at java.lang.Thread.run(Thread.java:743)
-:0:-: TraceLog message 1247
|7fad3c80-8dfb-1944-911f-4d98498f150a|2014 06 19 14:04:22:491|-0400| |Fatal| |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||Caught Error at top level
java.lang.ExceptionInInitializerError
        at com.businessobjects.dsl.framework.session.SessionContribution.register(SessionContribution.java:71)
        at com.businessobjects.dsl.framework.session.SessionManagerFactory.initializeExtensionPoint(SessionManagerFactory.java:377)
        at com.businessobjects.dsl.framework.session.SessionManagerFactory.createInstance(SessionManagerFactory.java:340)
        at com.businessobjects.dsl.framework.session.SessionManagerFactory.getInstance(SessionManagerFactory.java:205)
        at com.businessobjects.ras21.servercore.externalservicessubsystem.UserSecurityCalculator.<clinit>(UserSecurityCalculator.java:38)
        at com.businessobjects.ras21.servercore.externalservicessubsystem.SecurityCalculator.<init>(SecurityCalculator.java:89)
        at com.businessobjects.ras21.servercore.bridge.servant.SLUserSecurityServant.<init>(SLUserSecurityServant.java:125)
        at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runServants(JavaBridgeMain.java:224)
        at com.businessobjects.ras21.servercore.bridge.JavaBridgeMain.runAdapter(JavaBridgeMain.java:56)
        at com.businessobjects.ras21.servercore.servercontainer.ProcChildMain.main(ProcChildMain.java:141)
Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:243)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.<clinit>(OsgiPlatform.java:109)
        ... 10 more
Caused by: java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContribution(OsgiPlatform.java:646)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperty(OsgiPlatform.java:622)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromProperties(OsgiPlatform.java:580)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsFromPropertiesFile(OsgiPlatform.java:326)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributionsInternal(OsgiPlatform.java:281)
        at com.businessobjects.dsl.commons.platform.OsgiPlatform.addContributions(OsgiPlatform.java:239)
        ... 11 more
Caused by: java.lang.NoClassDefFoundError: sun/awt/SunToolkit : cannot initialize class because prior initialization attempt failed
        at sun.awt.AppContext$2.run(AppContext.java:237)
        at sun.awt.AppContext$2.run(AppContext.java:226)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
        at sun.awt.AppContext.access$200(AppContext.java:112)
        at sun.awt.AppContext$3.run(AppContext.java:294)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.getAppContext(AppContext.java:275)
        at sun.awt.AppContext$6.getContext(AppContext.java:822)
        at sun.misc.SharedSecrets.getJavaAWTAccess(SharedSecrets.java:144)
        at java.util.TimeZone.getDefaultInAppContext(TimeZone.java:635)
        at java.util.TimeZone.getDefaultRef(TimeZone.java:523)
        at java.util.TimeZone.getDefault(TimeZone.java:515)
        at java.text.SimpleDateFormat.initializeCalendar(SimpleDateFormat.java:598)
        at java.text.SimpleDateFormat.<init>(SimpleDateFormat.java:496)
        at org.eclipse.emf.ecore.impl.EFactoryImpl$SafeSimpleDateFormat.<init>(EFactoryImpl.java:712)
        at org.eclipse.emf.ecore.impl.EFactoryImpl.<clinit>(EFactoryImpl.java:730)
        at com.businessobjects.mds.universe.UniverseFactory.<clinit>(UniverseFactory.java:26)
        at com.businessobjects.mds.universe.impl.UniversePackageImpl.<init>(UniversePackageImpl.java:106)
        at com.businessobjects.mds.universe.impl.UniversePackageImpl.init(UniversePackageImpl.java:142)
        at com.businessobjects.mds.universe.UniversePackage.<clinit>(UniversePackage.java:62)
        at com.businessobjects.mds.services.internal.MdsModelContribution.register(MdsModelContribution.java:14)
        ... 21 more
Caused by: java.lang.UnsatisfiedLinkError: Can't load library: /bobje/sap_bobj/enterprise_xi40/linux_x64/headless/libmawt.so
        at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1807)
        at java.lang.Runtime.load0(Runtime.java:770)
        at java.lang.System.load(System.java:1011)
        at java.lang.ClassLoader$NativeLibrary.load(Native Method)
        at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1922)
        at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1846)
        at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1825)
        at java.lang.Runtime.loadLibrary0(Runtime.java:823)
        at java.lang.System.loadLibrary(System.java:1036)
        at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.awt.Toolkit.loadLibraries(Toolkit.java:1605)
        at java.awt.Toolkit.<clinit>(Toolkit.java:1627)
        at sun.awt.AppContext$2.run(AppContext.java:237)
        at sun.awt.AppContext$2.run(AppContext.java:226)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.initMainAppContext(AppContext.java:226)
        at sun.awt.AppContext.access$200(AppContext.java:112)
        at sun.awt.AppContext$3.run(AppContext.java:294)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.awt.AppContext.getAppContext(AppContext.java:275)
        at com.sun.jmx.trace.Trace.out(Trace.java:180)
        at com.sun.jmx.trace.Trace.isSelected(Trace.java:88)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.isTraceOn(DefaultMBeanServerInterceptor.java:1830)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:929)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:916)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:312)
        at com.sun.jmx.mbeanserver.JmxMBeanServer$2.run(JmxMBeanServer.java:1195)
        at java.security.AccessController.doPrivileged(Native Method)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.initialize(JmxMBeanServer.java:1193)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:225)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.<init>(JmxMBeanServer.java:170)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.newMBeanServer(JmxMBeanServer.java:1401)
        at javax.management.MBeanServerBuilder.newMBeanServer(MBeanServerBuilder.java:93)
        at javax.management.MBeanServerFactory.newMBeanServer(MBeanServerFactory.java:311)
        at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:214)
        at javax.management.MBeanServerFactory.createMBeanServer(MBeanServerFactory.java:175)
        at sun.management.ManagementFactory.createPlatformMBeanServer(ManagementFactory.java:302)
        at java.lang.management.ManagementFactory.getPlatformMBeanServer(ManagementFactory.java:504)
        at com.sap.sup.wily.agent.service.PlatformMBeanPoller.launchPoller(PlatformMBeanPoller.java:73)
        at com.sap.sup.wily.agent.service.PlatformMBeanPoller.IAgentService_startService(PlatformMBeanPoller.java:65)
        at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startService(ServiceAdministrator.java:432)
        at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.startServiceSafe(ServiceAdministrator.java:446)
        at com.wily.introscope.agent.service.ServiceAdministrator$ServiceInitializer.IExecutableItem_execute(ServiceAdministrator.java:310)
        at com.wily.util.task.AsynchExecutionQueue$WrapperItem.IExecutableItem_execute(AsynchExecutionQueue.java:414)
        at com.wily.util.task.AsynchExecutionQueue.doTask(AsynchExecutionQueue.java:205)
        at com.wily.util.task.ATask$CoreTask.run(ATask.java:132)
        at java.lang.Thread.run(Thread.java:743)
-:0:-: TraceLog message 1248
|dd2a290d-c8ad-ebea-d1b5-3ebe783e598b|2014 06 19 14:04:22:491|-0400| |Fatal| |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||BEGIN TRACING JVM PROPERTIES
java.vendor = <SAP AG>
sun.management.compiler = <HotSpot 64-Bit Tiered Compilers>
os.name = <Linux>
sun.boot.class.path = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/sapjvm-alt-rt.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/resources.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/rt.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/sunrsasign.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jsse.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jce.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/charsets.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/jfr.jar:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/classes:/bobje/sap_bobj/enterprise_xi40/java/wily/Agent.jar>
ooc.orb.oa.thread_pool = <64>
java.vm.specification.vendor = <Sun Microsystems Inc.>
businessobjects.server.friendlyname = <halsapad12.DashboardDesignCacheServer>
businessobjects.logs.home = </bobje/sap_bobj/logging/>
java.runtime.version = <6.1.055>
com.sap.vm.version = <10>
businessobjects.ns = <hal-sapa-d12.dc.fmcna.com:6400>
com.wily.log4j.defaultInitOverride = <true>
user.name = <cbi>
user.language = <en>
sun.boot.library.path = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/amd64>
java.version = <1.6.0_51>
user.timezone = <America/New_York>
java.net.preferIPv4Stack = <false>
sun.arch.data.model = <64>
java.endorsed.dirs = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/endorsed>
sun.cpu.isalist = <>
sun.jnu.encoding = <UTF-8>
file.encoding.pkg = <sun.io>
file.separator = </>
java.specification.name = <Java Platform API Specification>
com.wily.introscope.agent.agentName = <xccache_halsapad12.DashboardDesignCacheServer_java>
java.class.version = <50.0>
user.country = <US>
java.home = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre>
com.sap.vm.compressedoops = <true>
java.vm.info = <Aug 12 2013 00:30:55 - 61_REL - optU - linux amd64 - 6 - bas2:201693 (mixed mode)>
os.version = <2.6.18-128.el5>
path.separator = <:>
businessobjects.enterprise.orb.threadmodel = <threaded>
java.vm.version = <6.1.055 23.5-b02>
com.sap.vm.type = <opt>
introscope.enterprisemanager.serversockets.reuseaddr = <false>
java.awt.printerjob = <sun.print.PSPrinterJob>
sun.io.unicode.encoding = <UnicodeLittle>
com.sap.vm.codeline = <61_REL>
user.home = </sapmnt/CBP/cbi>
java.specification.vendor = <Sun Microsystems Inc.>
tracelog.logdir = </bobje/sap_bobj/logging/>
java.library.path = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/amd64/server:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/amd64:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/../lib/amd64:/bobje/sap_bobj/enterprise_xi40/linux_x64/:/bobje/sap_bobj/enterprise_xi40/linux_x86/:/bobje/sap_bobj/enterprise_xi40/linux_x64/wcs/components/:/bobje/sap_bobj/enterprise_xi40/linux_x64/plugins//auth/secEnterprise:/bobje/sap_bobj/enterprise_xi40/linux_x64/crpe/:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/mw/:/bobje/sap_bobj/enterprise_xi40/linux_x64/plugins//desktop/CrystalEnterprise.Report:/bobje/sap_bobj/enterprise_xi40/linux_x86/ras:/bobje/sap_bobj/mysql/lib:/bobje/sap_bobj/enterprise_xi40/dataAccess/connectionServer/drivers/lib64:/bobje/perl/lib/5.8.0/i386-linux-thread-multi/CORE:/bobje/sap_bobj/enterprise_xi40/linux_x64//sapjvm/jre/lib/amd64/server:/bobje/sap_bobj/enterprise_xi40/linux_x64//sapjvm/jre/lib/amd64:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/mw/lib-i86_linux/X11:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/mw//lib-linux:/bobje/sap_bobj/enterprise_xi40/linux_x86/crpe/mw//lib-linux_optimized:/bobje/oracle/CBI/db_home/lib:/home/db2cbi/sqllib/lib64:/home/db2cbi/sqllib/lib32:/bobje/sap_bobj/enterprise_xi40/linux_x86:/sapmnt/CBP/db2cbi/sqllib/lib64:/sapmnt/CBP/db2cbi/sqllib/lib32:/usr/X11R6/lib:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib>
java.vendor.url = <http://www.sap.com/>
businessobjects.enterprise.orb.thread_pool_size = <5>
java.vm.vendor = <SAP AG>
java.runtime.name = <Java(TM) SE Runtime Environment>
java.class.path = <:/bobje/sap_bobj/enterprise_xi40/java/lib//XcelsiusServer.jar:/sapmnt/CBP/db2cbi/sqllib/java/db2jcc_license_cu.jar:/sapmnt/CBP/db2cbi/sqllib/java/db2java.zip:/sapmnt/CBP/db2cbi/sqllib/java/db2jcc.jar:.::/bobje/sap_bobj/enterprise_xi40//java/wily/Agent.jar>
tracelog.jni = <1>
bobj.enterprise.home = </bobje/sap_bobj/enterprise_xi40/>
businessobjects.enterprise.orb.request_timeout = <3600000>
java.vm.specification.name = <Java Virtual Machine Specification>
java.vm.specification.version = <1.0>
sun.cpu.endian = <little>
sun.os.patch.level = <unknown>
java.awt.headless = <true>
java.io.tmpdir = </tmp>
java.vendor.url.bug = <http://service.sap.com/support>
businessobjects.enterprise.orb.client_timeout = <0>
ooc.orb.oa.conc_model = <thread_pool>
os.arch = <amd64>
java.awt.graphicsenv = <sun.awt.X11GraphicsEnvironment>
java.ext.dirs = </bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/ext-sap:/bobje/sap_bobj/enterprise_xi40/linux_x64/sapjvm/jre/lib/ext:/usr/java/packages/lib/ext>
user.dir = </bobje/sap_bobj/enterprise_xi40/linux_x64>
bobj.logging = <true>
line.separator = <
>
java.vm.name = <SAP Java Server VM>
file.encoding = <UTF-8>
tracelog.process = <xccache_halsapad12.DashboardDesignCacheServer_java>
com.sap.vm.profilingserver = <true>
java.specification.version = <1.6>
com.wily.introscope.agentProfile = </bobje/sap_bobj/enterprise_xi40//java/wily/halsapad12.DashboardDesignCacheServer.profile>
END TRACING JVM PROPERTIES
-:0:-: TraceLog message 1249
|a79b935e-9c92-9957-35bf-2c937079beb8|2014 06 19 14:04:22:492|-0400| |Fatal| |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||BEGIN TRACING COMMAND LINE
-loggingPath
/bobje/sap_bobj/logging/
-cache
-documentType
CrystalEnterprise.XL.Query
-nops
-restart
-fg
-name
halsapad12.DashboardDesignCacheServer
-pidfile
/bobje/sap_bobj/serverpids/halsapad12_halsapad12.DashboardDesignCacheServer.pid
-ns
hal-sapa-d12.dc.fmcna.com:6400
-procParentIOR
IOR:010000002500000049444c3a4a6176614272696467652f4941646170746572426f6f7473747261703a312e300000000001000000000000005a000000010101ca1a00000068616c2d736170612d6431322e64632e666d636e612e636f6d006cbd10000000000000001c26a353bb16050003000000010000000100000014000000011af5ca010001000000000000010100000000000200
-libraryName
XcelsiusServer
-useSLUS
END TRACING COMMAND LINE
-:0:-: TraceLog message 1250
|088b0565-be95-fe7f-e474-4e3c45773bbc|2014 06 19 14:04:22:492|-0400| |Fatal| |F| |xccache_halsapad12.DashboardDesignCacheServer|16574|1098107200|| ||||||||||||||||||||com.businessobjects.ras21.servercore.servercontainer.ProcChildMain||11 threads are still alive in this JVM
Thread 'Thread[main,5,main]' is still alive
Thread 'Thread[Business Objects - Sessions Clean up,5,main]' is still alive
Thread 'Thread[Thread-2,5,main]' is still alive
Thread 'Thread[Configuration Watch Heartbeat Heartbeat,5,Agent]' is still alive
Thread 'Thread[Remove Metric Data Watch Heartbeat Heartbeat,5,Agent]' is still alive
Thread 'Thread[Agent Heartbeat,5,Agent]' is still alive
Thread 'Thread[Agent Execution,5,Agent]' is still alive
Thread 'Thread[Agent ServerConnection,5,Agent]' is still alive
Thread 'Thread[UnknownHub Hub Transmit 1,5,Agent]' is still alive
Thread 'Thread[UnknownHub Hub Receive 1,5,Agent]' is still alive
Thread 'Thread[PO:client_main Mailman 1,5,Agent]' is still alive
Regards
Kannan K

Kannan,
the error in your logs like "NoClassDefFoundError" etc. point us towards issues with jar files. either they are missing or not the correct ones.
A general practice in such situation is to
stop all servers except CMS,IFRS,OFRS > repair the base installation
OR
If you have a working environment with the exact same patch, copy the 'lib' folder from "/bobje/sap_bobj/enterprise_xi40/java/" to the non-working server.
PS: please attach the logs to the thread instead of pasting the content.
-Nikhil Nair

Class not registered in dashboard designer?

Hi,
I am new to SAP and this forum as well kindly apologize for my mistakes and silly questions...
I have installed SAP Dashboard design version: 6.0.0.0 Build: 14,0,2,364 on my windows XP system which have already BO client version : 14.0.3 Build 613.
after the installation when i tried to add query from dashboard designer it is giving an error "class not registered" but i have already registered with the product code given to me, while logging on business objects enterprise through dashboard designer the authentication drop down is not showing any thing and i am unable to log on to access any universe.
My BI launch pad and webi rich client is working fine but the issue is with the dashboard designer.
PLEASE HELP!!!

Hi,
Please go through the below Note.
1627640 'class not registered' error in Xcelsius when creating an SAP BW connection
Also try to check with the admin team & and install the correct Service Pack based on the PAM.
SAP BusinessObjects Dashboards 4.0, SAP Crystal Dashboard Design 2011, SAP Crystal Presentation Design 2011 - Product Av…
Xcelsius 2008 Service Pack 5 - Supported Platforms
Hope this helps.
Regards,
Suman T

I'm getting "invalid product code" when trying to install Dashboard Design

I have verified that it's a valid product code and was informed to make sure the following Microsoft KBs, KB2467175
KB2467174, or KB2467173 are present on the computer. All are not, however issue persists. The OS is Windows XP Professional. Help?

Do you have write permissions to registry?
This issue can happen when Restrictions have been applied to Windows UAC (User Access Control), limiting permissions to HKLM Registry. To avoid this: when performing an installation of Dashboard Design, make sure to right-click on the setup.exe, and select "Run as Administrator" before launching the routine.

PerformancePoint Dashboard Designer run error - "Cannot download the application..."

I downloaded and ran PerformancePoint Dashboard Designer for SharePoint a few days ago, but didn't get far into exploring the software. When I went back and tried to open it today, I received the following error:
"Cannot download the application. The application is missing required files. Contact application vendor for assistance."
Any help at all is greatly appreciated!
The technical details are described below:
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime
: 4.0.30319.18063
System.Deployment.dll
: 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.18063 built by: FX45RTMGDR
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url
: file:///C:/Users/zachary.b.krohn/Downloads/designer%20(6).application
IDENTITIES
Deployment Identity
: DashboardDesigner.exe(en-us), Version=14.0.7007.1000, Culture=neutral, PublicKeyToken=c3bce3770c238a49, processorArchitecture=msil
APPLICATION SUMMARY
* Online only application.
* Trust url parameter is set.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\zachary.b.krohn\Downloads\designer (6).application resulted in exception. Following failure messages were detected:
+ Downloading file:///C:/Users/zachary.b.krohn/Downloads/DesignerInstall/Designer.exe.manifest did not succeed.
+ Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
+ Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
+ Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [7/29/2014 6:14:00 PM] : Activation of C:\Users\zachary.b.krohn\Downloads\designer (6).application has started.
* [7/29/2014 6:14:00 PM] : Processing of deployment manifest has successfully completed.
* [7/29/2014 6:14:00 PM] : Installation of the application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [7/29/2014 6:14:00 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading file:///C:/Users/zachary.b.krohn/Downloads/DesignerInstall/Designer.exe.manifest did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri&
appSourceUri, String& appManifestPath)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, Uri& appSourceUri, String& appManifestPath)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String&
errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
- Source: System
- Stack trace:
at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.FileWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
--- Inner Exception ---
System.Net.WebException
- Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
- Source: System
- Stack trace:
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
at System.Net.FileWebRequest.GetResponseCallback(Object state)
--- Inner Exception ---
System.IO.DirectoryNotFoundException
- Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
- Source: mscorlib
- Stack trace:
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy,
Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync)
at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

Hi,
According to your post, my understanding is that you got error - "Cannot download the application..."
when running PerformancePoint Dashboard Designer.
I recommend to follow the steps to reslove the issue:
Turn on pop-up blocker in the Internet Browser Settings.
Remove the proxy server in the Internet Browser Settings.
Here is a similar thread for your reference:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/d6a5fd00-9fed-45c8-8fd4-591ee50c5273/dashboard-designer-andor-pps-not-working
More information:
PerformancePoint Services Issues
Best Regards,
Linda Li
Linda Li
TechNet Community Support

SharePoint PPS 2013 Dashboard Designer error "Please check the data source for any unsaved changes and click on Test Data Source button"

Hi,
I am getting below error in SharePoint PPS 2013 Dashboard Designer. While create the Analysis Service by using "PROVIDER="MSOLAP";DATA SOURCE="http://testpivot2013:9090/Source%20Documents/TestSSource.xlsx"
"An error occurred connecting to this data source. Please check the data source for any unsaved changes and click on Test Data Source button to confirm connection to the data source. "
I have checked all the Sites and done all the steps also. But still getting the error.Its frustrating like anything. Everything is configured correctly but still getting this error.
Thanks in advance.
Poomani Sankaran

Hi Poomani,
Thanks for posting your issue,
you must have to Install SQL Server 2012 ADOMD.Net on your machine and find the browse the below mentioned URL to create SharePoint Dashboard with Analysis service step by step.
http://www.c-sharpcorner.com/UploadFile/a9d961/create-an-analysis-service-data-source-connection-using-shar/
I hope this is helpful to you, mark it as Helpful.
If this works, Please mark it as Answered.
Regards,
Dharmendra Singh (MCPD-EA | MCTS)
Blog : http://sharepoint-community.net/profile/DharmendraSingh

Report Server URL field no longer visible in Dashboard Designer after applying SP1 and the October 2011 CU

Environment: 1 WFE on W2K8Ent x64 SP2 | 1 App Server on W2K8 Standard x64 SP2 | 1 Dedicated SQL Server 2008 R2
SharePoint 2010 Enterprise Edition
I recently applied SP1 and the October 2011 CU (Server updates, not foundation) on both the WFE and the App server and now I'm experiencing an issue with PerformancePoint Dashboard Designer in that when I want to deploy a new SSRS report, I no longer have
the ability to indicate the report server url under the report settings section because it's missing. I also do not have the ability to preview the report nor can I modify any of the settings like Zoom or Format as they're greyed out.
I've been researching for several days now and cannot find anything to remedy my issue. I have reviewed the upgrade logs on both the WFE and App server ... I ran the product config wizard after applying the SP and the update ... Sharepoint is configured
to use Windows Integrated Mode for the reporting services configuration via Central Admin.
I noticed that the web config for my app was updated and compared that against a backup of the old web config and I mainly see diffs in version references for reporting services, etc. (Ex. version 10 in the old, 11 in the new/updated config file).
Anyone else out there have this same issue? Any suggestions would be greatly appreciated!
Thanks,
Chad

Ultimately, I ended up installing SharePoint 2010 RTM on a separate system and then copied the folder with the PerformancePoint Dashboard Designer and put that on my PC at work. If you open a PerformancePoint report inside SharePoint, it
will default to the version of the update so be sure to open up the designer from wherever you store it on your PC. You'll know if it's the right one anyways if the URL is missing.
Also, once you've opened the RTM version, this will be the one that opens from the SharePoint shortcut via the Windows Start->All Programs->SharePoint Folder.
Chad Barrett

"Unable to find report specified by URL,Please verify that both Server URL and Report URL are correct". Performance Point Dashboard Designer (SP 2013), SSRS 2012 Report.

Hello Everybody,
I am using Sharepoint server 2013 , SQL Server 2012 SP1, PerfomancePoint and Reporting Services in SharePoint integrated mode.
I built one report in SSDTusing an Analysis Services Cube. This report has 3 parameters. So the idea is use Dashboard Designer to use this SSRS Report and connect it with some PP Filters.
The issue is that I am always obtaining "Unable to find report specified by URL,Please verify that both Server URL and Report URL are correct".
I have the following settings in the PP Report:
Server Mode: SharePoint Integrated
SharePoint Site: http://MySharrepointSite:PortNumber/sites/bicenter
Document library : Documents (selected from drop down, my report is deployed to document library)
Report : report.rdl
When I select the report from drop down list its giving the error in a pop up message box as "Unable
to find report specified by URL,Please verify that both Server URL and Report URL are correct".
I have tried to use the most simple report, only with one parameter, but is always displaying the error above.
When I open the report directly from documents library its working fine and even it is working fine (
when I deployed the report) but the issue is parameters are not showing.
Any idea? Please help.
Thanks in Advance.

"Unable to connect to the server at CALYSTO\ReportService.
Hello Tom,
It should be "ReportServer" in the URL, not "ReportService".
In "Reporting Service Configuration Manager" look up the correct URL. Open Internet Explorer with right-mouse click => "Run as Administrator" and open the URL, this should work. Navigate to "Side setting" (on top right side),
go to tab "Security" and add your account with role "System Administrator". Afterwards you should be able to open the URL without running IE as admin.
Olaf Helper
[ Blog] [ Xing] [ MVP]

'Select a measure:' stuck on 'Loading...' in Dashboard Designer KPI Dimensional Data Source Mapping

[using SharePoint 2013 Enterprise SP1]
I am trying to create a KPI in Dashboard Designer, but am getting a timeout. I have been doing this for a while on my site; this is not the first. I haven't had this problem before.
I created a new KPI and clicked on the Data Mappings column value, which is a hyperlink, to bring up the Dimensional Data Source Mapping dialog. I switched to a Data Connection in the site I just created (DC works perfectly and can retrieve sample data).
When I click the "Select a measure:" drop-down menu, I get the message "Loading..." and after a while (a minute? two?) a dialog pops up with:
The request took too long to complete. SharePoint is currently unavailable or experiencing heavy traffic. Try again later.
This is a test SP server and I'm the only one on it, so there is no load. Also as mentioned, I am able to verify the Data Connection without problem. I am not having any issue with any of my other few dozen KPIs/Data Connections. Any suggestions as to how
to troubleshoot?

Hi cgtyoder,
According to your description, my understanding is that you got an error when you created a KPI in Dashboard Designer.
Please try to recycle the PerformancePoint Services Application Pool account, compare the result.
Please go to C:\inetpub\wwwroot\wss\VirtualDirectories\the port of web application, adjust the HttpRuntime executionTimeout for the Web Application by modifying the web.config, now PerformancePoint report stability is much better:
<httpRuntime executionTimeout="600" maxRequestLength="51200" />
Note: before you change the web.config file, please make a bakcup for the file.
If this issue still exists, please go to the log file to find more information about this issue.
I hope this helps.
Thanks,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

Cannot browse dimension members of a cube in Dashboard Designer

I have a very frustrating problem. I'm trying to make some very basic BI Dashboards on SharePoint 2013 using Dashboard Designer.
I have a cube that I've created in on SQL Server 2012 using BIDS. It builds/deploys/processes just fine and I can browse it in BIDS. When I add a new Data Connection in Dashboard Designer, I can connect to the cube using Secure Store and everything looks
hunky-dory.
However, when I go to set the Time dimension, I run into an issue. I can pick my Time Dimension, but cannot browse the members to select a date. I get a pop error that says "Invalid parameters when querying for the child members of a member or dimension
dashboard designer data connection time." If I ignore the Time dimension and just try to make a basic Analytic Grid, I can't even see my dimensions or measures.
I'm working with SharePoint 2013 and SQL Server 2012. I've already install the SQL Server 2008 R2 AMO dll on the SharePoint server.
Any advice, or even where to look for what the problem might be, would be great, thanks.
[Edited for clarity.]

Hi Dave,
Did you manage to find out what the issue was? I'm having the same error message and wondered if you'd been able to solve it.
Many thanks

Custom master page is showing inside the dashboard designer

I have some issues with Dashboard designer, when i am creating a new report ,my custom master page is showing inside the designer. How i can remove this?
the same issues of this post ->
http://sharepoint.stackexchange.com/questions/109218/custom-master-page-is-showing-inside-the-dashboard-designer-pps
Thanks

But here's a few more things:
When I click on the page 1, the Master Page view is shown. When I click on Master Pages, the Master Page view is shown, also when I click on
untitled Content Area, the Master Page view is shown. All these made me think that extra page is the Master Page.
When I look at pagination for page1, here's what there:
When I click on the (untitledSubform) (page1) pagination, here's what's there
I can't get this page to go away. Thanks.

Dashboard Design Installation issues

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