Dashboard error u2013 u201CThere is no AA Analytics Server available. Contact your

Hi,
We are using BO XI R3.1 version, and we never used the dash board here . Now when we are trying to access dashboard in Infoview  its giving error as u2013
There is no AA Analytics Server available. Contact your Business administrator to verify status. AA2213
Even when we are trying to see settings Dashboard and Analytics setting same message appears.
We tried dashboard related server restart and also all server restart, but still problem exists.
Please advice.

Hi,
We have servers named Dashboard Analytics Server and Dashboard Server related to dashboard. Both are up and running.
All other servres under Performance management are up and running.
We donot find AA Analytics server in server list, is this any specific server?

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