Dashboard has stopped working. The application will open, but none of the widgets will function. I've deleted widgets
Dashboard has stopped working. The App will open, but none of the widgets will function. I've deleted widgets & added new ones, but they also will not work.
I get the "License has stopped working" mesages too.
We have a MacbookPro at home. There are two user-acounts on this mac, one for my wife and one for myself. This way we keep our personal stuff (e-mail, files, settings, dropbox, desktop clutter etc) separated. "Fast user switching" is enabled to easily switch to your personal account.
Now when I open Photoshop I might get the dreaded "License has stopped working" message. This will happen if Photoshop is left open in her account. So I'll have to log into her account, close Photoshop, go back into my own acount and open Photoshop again.
I should not get this message since Photoshop is not part of a particular user account, it is installed in the "Applications" folder which is accesible to all users.
What makes it even more annoying is that I get the "License has stopped working" message on trying to open Photoshop even when Photoshop is closed in in the other acount, but Illustrator is opened.
This makes no sense since we bought Photoshop and Illustrator CS3 as separate programs, not as a part of the Creative Suite.
I did not report this to Adobe yet but it wil do that now.
Similar Messages
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A magazine's app on my iPad has stopped working. When I open the Newsstand folder and click on the app, the screen dims briefly, then returns to the Newsstand folder. The other app in my Newsstand folder (Wall Street Journal) opens without any problem, and this magazine's app opens just fine on my wife's iPad.
I have deleted the app and reinstalled it from the Apple store and that makes no difference. I have also done a hard reboot on my iPad with no result.
Any thoughts about what might be wrong?Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine -
I have icloud on my pc with windows vista. recently, upon startup I get a message that says applephotostream.exe has stopped working. Windows will close this program . . . I tried re-installing the icloud control panel, etc. to no avail. any leads?
Hi, I have the same problem. Has anyone come forward with any advice on fixing the problem?
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I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?
Hello, philos188.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H. -
I accepted a version update and now iTunes closes on launch with the message "iTunes has stopped working. Windows will close the program and notify you if a solution is available." What to do?
Hey Todd Rubenson,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows unexpectedly quitting. The following resource may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
icloud has worked perfectly. now a message comes up saying" it has stopped working and microsoft will attempt to fix the problem". I have signed out and signed back in. restarted the computer. no luck. Any ideas?
First thing I would try would be to remove the battery from your MacBook, connect the computer to it's power adapter and start up, then see if the keyboard and trackpad work normally. Some older batteries have been known to expand and interfere with keyboard and trackpad. If this works, replace the battery.
Best of luck. -
Ipod touch has stopped working. the screen showes that it need to connect to power.
ipod touch has stopped working. the screen showes that it need to connect to power.
Hey there our3goldens,
It sounds like you are unable to successfully boot your iPod Touch. I would recommend these steps specifically from the following article, named:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for using Apple Support Communities.
All the best,
Sterling -
iTunes has stopped working. Can play songs, but cannot access store. What do I do?
Hello there, Ellen317.
The following Knowledge Base article provides some great in-depth steps for troubleshooting your issue. Start with the section titled Troubleshoot issues in Windows:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
I have iPad 2, iPhone 5s, both with iOS 7.1.2. I use PC with Windows 7 and hard wire internet service and iTunes to update apple products; no wi-fi. I updated iTunes to v11.4 on 09/11/14. I ran Windows update on 09/10/14. I did not try to open iTunes on my PC until yesterday 09/16/14. I got the message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I got the same message today. Does anyone know if this is a Windows problem and if a solution is coming or an iTunes problem? I can get iTunes on iPad and iPhone. All other programs PC are working correctly. I use Norton Internet Service on PC. I ran virus scans and repair/reinstall iTunes yesterday on PC.
Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
My iphone 4s has stopped working and the wifi warranty ends in 30 days, I spoke with Apple support in Brazil and all steps performed as the attendant handed me this afternoon. I want to know if my problem will be solved or if I have to fight in court to get what is rightfully mine and equipment that really works.
Thanks, André GarzoI live in Brazil and ensuring the apple does not work here and the nearest town for a possible exchange of equipment is 150 miles away
if the USA certainly already have a new device in hand
tnk´s Templeton -
When I try to open Quicktime I get a message saying it has stopped working. The error message says:
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.73.80.64
Application Timestamp: 508900dd
Fault Module Name: QuickTimePlayer.dll
Fault Module Version: 7.73.80.64
Fault Module Timestamp: 508900c0
Exception Offset: 00005b6d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 9da7
Additional Information 2: 9da7586a62744150d954cf6a5ec876d1
Additional Infromation 3: db4f
Additional Information 4: db4f7e51c3cffddbf929f5acfefa97e3
Similarly, when I try to play media on iTunes, or when my iPhone is backing up, I get a message saying iTunes has stopped working with the error:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0800a3bc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: Same as 2We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I have insurance on my iPhone 4 with the extended warranty. For the last few days, I've been having non-stop problems with the phone. Freezing, closing apps when it wants to, restarting itself. I called Verizon customer support and explained the problem. She tried to do basic troubleshooting on my phone but I had to stop the process because I wasn't near a Wi-Fi to do a hard reset after the basic troubleshooting. Which wasn't a problem.
So today my home button stopped working completely. I had to turn off the phone and turn it back on after opening an application because I couldn't do anything with it. So I called Verizon to see about more troubleshooting and the girl (who was very nice btw) helped me do a hard reset. The home button started working, but now has stopped working again.
The thing with the warranty on the phone.. when I bought the phone from someone, I was asked if I wanted insurance on the phone when I activated it. I said yes. So the insurance was added. Now that something is wrong with my phone, I am being told that the warranty should have never been added because I didn't get the phone actually from Verizon. I have been paying for insurance each month as long as I have had the phone. If not almost a year, maybe a little over a year? I'm not sure how long I have had the phone. So I have insurance on the phone right now.. and I cannot get my phone replaced. I do not work for Verizon, so if I am asked if I want insurance and I say yes, I expect and assume it's covered incase something goes wrong. Which is the point of having insurance. Now, it's a different story? I am confused and a little upset with the whole situation. The only thing the Verizon rep today told me was that she could refund me three months of charges on the insurance and get it removed for me. I did not agree to that and I didn't want the insurance removed as of right now until I get this fixed. I told her that it wasn't about the money for the insurance.
I am hoping someone with Verizon on here can help me with my phone situation because apparently it's something with software. Please help!I would think that at the very LEAST you would be eligible for a COMPLETE refund of ALL charges for insurance paid thru Verizon! They were charging you for something you were ineligible for! Verizon has a record of whether or not you purchased the phone from them - otherwise how could they deny the claim!
It very sad to see how customer service and customer satisfaction has been lost here ... ! -
Just installed Visio 2013. When I try to create a new document or open an existing document, Visio crashes (Visio has stopped working......). It happens in safe mode too. Further, I've looked at add ins and there are none that I can "uncheck".
Not sure what else to try.
Any help appreciated!Here is the event log:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-07-12T16:05:21.000000000Z
EventRecordID
10610
Channel
Application
Computer
Ativ9
Security
EventData
VISIO.EXE
15.0.4420.1017
506742a9
VISLIB.dll
15.0.4420.1017
506741bc
c0000005
000000000010a887
1924
01cf9deb115a039d
C:\Program Files\Microsoft Office\Office15\VISIO.EXE
C:\Program Files\Microsoft Office\Office15\VISLIB.dll
52d5c490-09de-11e4-8280-7c7a912946d5
Log Name: Application
Source: Application Error
Date: 7/12/2014 12:05:21 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Ativ9
Description:
Faulting application name: VISIO.EXE, version: 15.0.4420.1017, time stamp: 0x506742a9
Faulting module name: VISLIB.dll, version: 15.0.4420.1017, time stamp: 0x506741bc
Exception code: 0xc0000005
Fault offset: 0x000000000010a887
Faulting process id: 0x1924
Faulting application start time: 0x01cf9deb115a039d
Faulting application path: C:\Program Files\Microsoft Office\Office15\VISIO.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office15\VISLIB.dll
Report Id: 52d5c490-09de-11e4-8280-7c7a912946d5
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-12T16:05:21.000000000Z" />
<EventRecordID>10610</EventRecordID>
<Channel>Application</Channel>
<Computer>Ativ9</Computer>
<Security />
</System>
<EventData>
<Data>VISIO.EXE</Data>
<Data>15.0.4420.1017</Data>
<Data>506742a9</Data>
<Data>VISLIB.dll</Data>
<Data>15.0.4420.1017</Data>
<Data>506741bc</Data>
<Data>c0000005</Data>
<Data>000000000010a887</Data>
<Data>1924</Data>
<Data>01cf9deb115a039d</Data>
<Data>C:\Program Files\Microsoft Office\Office15\VISIO.EXE</Data>
<Data>C:\Program Files\Microsoft Office\Office15\VISLIB.dll</Data>
<Data>52d5c490-09de-11e4-8280-7c7a912946d5</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event> -
Itunes has stopped working when trying to open store
I have gone through the uninstall/reinstall many times. Redid host file. Flush dns. Have tried many things. I noticed on one conversation on here. To go to the Action Center and click on itunes. It is saying a fault in the webkit.dll. I have no clue what that means or what I need to do to fix the problem.
I did notice that when I uninstalled the last time that when I reinstalled I no longer had Quicktime. So installed that, but still no luck
I have Norton 360 and Windows 7 64 on my laptop. We also have a desktop with the same, but the desktop is able to open the store. I am a tad confused on why mine is not. I can open itunes see the library then when I hit the itunes store it sits for awhile then it comes up with itunes has stopped working. Please if someone could help.It shows in my downloads, starts downloading, and when it gets to the end of a song, I get the message "iTunes has stopped working" and choices to close or debug, etc.
Head into your Problem Reports and Solutions control panel (or the Windows 7 equivalent) and open your Problem History. Look for iTunes Problems reports that seemed to occur at the time that you had the Store troubles.
Open the reports and have a look through them. Do they all seem to say the same thing? If so, paste the contents of a typical report into a reply here. (Fingers crossed, that may give us a heads up on the cause of the errors.) -
ITunes has stopped working error message on opening iTunes. How do I get passed this
Every time I open iTunes I get the error message "iTunes has stopped working" and all I can do is close the program. I have uninstalled iTunes and re-installed it but I get the same error. I am working on windows 8. Can anybody please help me to solve this problem.
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..
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