Dashboard - Unable to access external data (BW connection)

Hello everyone
I have observed below error when dashboard is opened.
We are using SAP Dashboard 4.0 SP5 (patch 2) and it uses BW connection for its data source (SAP NW connection). Dashboard is run on SAP portal and we are not using BO enterprise.
We noticed this error recently after doing an BW SPS upgrade to BW 7.3 SP11.
I tried opening the query via Business Explorer and Query designer and it succeeded but via dashboard. We used 9 query connection for the dashboard and all of them provide the same result.
I presume that it might be due this but do we have any SAP notes or any solution already for this problem? I looked around SCN forums and couldn't find it. Can anyone help me on this please ?
Regards
Kishore Balachandran

It sounds like your problem is caused by the subnet created by the AirPort Express (AX) for wireless clients. To eliminate this problem, configure the AX so that the option to distribute IP addresses is DISABLED.

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To access external data, add a cross-domain policy file to the external data web server.
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I am facing the #2032 Error while running the Dashboard in portal developed using SAP Netweaver BW connection.
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Error:"Cannot Access External Data"
{ The BICS Remote web Service could not process your request.Open a CSN message on component BW-BEX-ET-XC and attach the technical details of the error from the following link:
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Dont know how to check Java Stack Version.
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Edited by: chinmaypadhi on Dec 29, 2011 7:44 AM

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Thanks for the needed details.
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Dear All,
I am developing xcelsius dashboards (ver 2008 SP3 ) using SAP Netweaver connection to populate the data directly from a SAP BEx query.
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Cannot Access External Data
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Hi,
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You could go through the following SAP note:
1751710 - Cannot access external data when viewing the Dashboards in InfoView or BI LaunchPad through VPN
Symptom:
When viewing the Dashboards through InfoView or BI LaunchPad, below error occurs:
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Xcelsius 2008
BusinessObjects Enterprise Xi 3.1
BI Platform 4.0
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Considering you have sufficient rights, use fiddler tool to ensure as to why you are getting the error.
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Dashboard - Unable to access external data (BW connection)

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