Dashboard URL not opening

Hi,
I am trying to access the dashboard URL using
http://<mc name>:9704/analytics/saw.dll?Dashboard
It shows login page. I entered default Administrator user and password as SADMIN. Then click go. It show "Logging in. Please wait" and it is not going ahead. What might be missing. Is there any log file generated where i can check what is wrong?
Thanks,
Prasad

Issue is resolved by reinstalling OBIEE
Thanks,
Prasad

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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
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Dashboard will not open, is still listed as an active application, has anyone had this problem?

Dashboard will not open, is still listed as an active application, has anyone had this probelm?
<Edited by Host>

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dear all,
i have the link
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Hi
Launch Terminal – /Applications/Utilites/ – at the prompt key in:
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HI,
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