Dashboard with QaaWS - cannot access external data

Hi all,
I built a dashboard with 3 qaaws, all based on one universe which is base on one bw-query.
All works fine for the group: Administrators.
If I take the Users out of the Adminstrators group, i get the message that the external data cannot be accessed. No Error # or so is displayed.
Even if I grant the usergroup Full Control on the QaaWS, the Universe, the Connection and the Dashboard itself, it does not work.
We use BO 4.0 SP01 FP11.
As far as I can see is, that it can't be a Network (Firewall)-Problem, because it works for the memebers of the Adminstration groups - What else can it be?
Thanks a lot in advance!
Regards Karin

Sergey,
Considering you have sufficient rights, use fiddler tool to ensure as to why you are getting the error.
If it is not a rights issue then you need to check if you have crossdomain file deployed.
For using fiddler:
Go to fiddler2.com
Get Fiddler downloaded and installed
Run Fiddler
Launch your dashboard
In Fiddler, on left hand side panel you should see HTTP traffic happened between you server and the dashboard.
Go through captured HTTP traffic to find where exactly we are facing the issue.
Let me know if this helps.
Thanks,
Tejas

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Others
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java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1 ORA-12705: Cannot access NLS data files or invalid environment specified. Error.
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Thanks in advance.
AQK

Hi,
Relevant code for CustDisp.JSP is given below:
<%@ page session="false" %>
<%@ page import="java.io.*" %>
<%@ page import="java.util.*" %>
<%@ page import="java.sql.*" %>
<%@ page import="oracle.jdbc.*" %>
<%
try {
Class.forName ("oracle.jdbc.driver.OracleDriver").newInstance();
out.println("JDBC driver loaded. ");
catch (ClassNotFoundException e) {
%>
error :
<%=e.toString() %>
<%
String sql = "SELECT custid, fname, lname FROM customers";
try {
Connection con = DriverManager.getConnection("jdbc:oracle:thin:@localhost:1521:XE","myid", "mypassword");
out.println("Connection made. ");
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%>
Permissions for nls data folder
/usr/lib/oracle/xe/app/oracle/product/10.2.0/server/nls/data/
are :
Owner: Oracle
Folder Access: Create and delete files
Group: tomcat
Folder Access: Access files
Others
Folder Access: Access files
Execute: Allow executing file as program.
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// Check access to the nls data files.
cfile = "";
try{
File myfile = new File("/usr/lib/oracle/xe/app/oracle/product/10.2.0/server/nls/data/ojdbc14.jar");
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}else{
cfile="ojdbc14.jar does not exist.";
catch (Exception er){
%>
error in reading file: 
<%=er.toString() %>
<%
This code gives following output:
File ojdbc14.jar exists in the data directory. Its length is 1536979 It can be read =true , can be written = false
Every things seems to be OK but when I try to access http://localhost:8080/jsps/CustDisp.jsp, Iget:
Sql Error:
java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1 ORA-12705: Cannot access NLS data files or invalid environment specified
Best regards.
AQK

Dashboard with QaaWS - cannot access external data

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