Data Access Issue

All -
I have a report set up that is available to all European users. A couple of weeks ago a Greece user reported that he was not able to see any data for a particular plant. When he would run the report for that specific plant, he would get back "No applicable data", when in fact there is data in the cube for that plant. After some further testing, I've been able to confirm that this is happening for all Greek users - they are not able to see data for Plant GR50.
I've opened a service request with security, thinking that some roles needed to be added to his profile, but they don't believe that this is a security related issue. For starters, there is no authorization object on 0PLANT. Secondly, the cube does not have any authorization objects set up. They also made a point to say that if it was security related, the users would get some sort of authorization error and not just "No applicable data".
I've consulted with my own team members and got a few suggestions but to no avail. Some folks recall that this has happened in the past but do not remember exactly what the fix was.
Any suggestions would be greatly appreciated.

Hi,
Can you try and have security clone the same roles and profiles that the non Greece users use and then have the Greece user test it with that test id to see if he can get the data for the plant.
If yes, then, you'll need to see what is the difference between the roles of the Greece and non Greece users and also what authorizations are different.
If that dosen't work, suggest you create a separate role for the Greece users to access data for that plant and assign it to all the Greek user ids, so they can see the data. This'll be just a temporary solution till you find the root cause.
Cheers,
Kedar

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