Data Base is corrupt message when Installing CS4 web premium unto new computer

Just purchased a new HP desktop running Win7-64bit and when attempting to load CS4 I keep getting an error message indicating that "Installer data base is corrupt", and to contact Adobe Customer Service. I already have it installed in another HP DT running Win7 64bit so I don't believe the new machine could be the problem... any suggestions?

I'm having a very similar issue and it seems to me that absolutely no one knows anything about this and/or are willing to help. They've given me some advice but nothing has helped and when I ask more questions for specifics they won't respond.

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Can't Install CS4 Web Premium

I can't install CS4 Web Premium ....
how to fix....
thx all....

Please send installer log available at following location to my mail id. I have sent you personal message with mail id.
C:\Program Files\Common Files\Adobe\Installers\Adobe Creative Suite 4 Web Premium<time and date stamp>.log.gz
Thanks,
Tahseen

Install CS4 web premium on a new computer without "old product/serial number" that I need to validate this copy?

I am trying to install CS4 web premium on a new computer and have the serial number/date of purchase for this product, but at the start of installation it wants an old product previously installed and what that serial number is. There's a chance it's on some old computer in a box, but I haven't seen / used a product besides CS4 in years (purchased in 2011) and don't know how I can put it on this new computer & get back to using it without knowing this mystery serial number? Thanks for your help & suggestions

It appears you purchased an upgrade version of CS4 and if so you are required to prove that you qualify for using it. This means you need to identify the old version and its serial number - no way around that. You will need to find that mystery version information. If you check your Adobe account online you might find it.

When installing Adobe Acrobat on my new computer I get the message that the serial number is invalid.

I try to install Adobe Acrobat on my new computer, but I get a message that the serial number (the one I found in My Account) is invalid.
I have already deactivated Adobe Acrobat on my old computer.

first make sure you are installing the right product from the original disks/saved download, as there are multiple similar products. Did you buy direct from Adobe?

Trying to install cs4 program on my new computer. my old computer is dead.

I have all the install discs but when I enter the serial #, I get an "i'm sorry....."
I own cs4. My original computer die. So I trying to install cs 4 on my new computer. Please HELP~!!!!!

After many hours on the phone and chat with adobe it appears that since I now have windows 8 on the brand new computer, i cannot use my current cs4. I was told adobe does not offer upgrades from cs4 any longer but that an authorized adobe reseller would. I am having a hard time finding out how to locate and verify that and I need to get back on Photoshop soon as mI have a deadline - thanks

Install CS4 upgrade to a newer computer?

The CS4 Web premium I am trying to move from an old pc to a new one was bought as an upgrade, and I no longer have the older product on either old or new pc. True the serials of my prior purchases are on the web, but I never owned any of the products on the list of eligible old products - but they gave me a way of installing previously (my notes on this follow) but this does not work today. Is their a way forward here? (I still have the original CDs and serial #)
Notes
ctrlshift double click at screen asking for old sw serial # brings up a new screen which includes the number - 105276
Gave this to phone operator who gave this number back 373763 which when entered completed activation.
case # 0206338149

The installation process embeds the software in the registry of the machine which is part of what forms the installation's legitimacy. I don't know what a legitimate transfer between machines could be since anyone would be able to take anyone else's machine and transfer the software to their own.
There is definitely no longer any phone support for CS4. You might be able to get some help thru chat but you best keep focused on the task at hand... getting the serial number for your older product. Based on feedback in these forums they are seemingly quick to deny help when the topic goes beyond activation support.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Unable to Install CS4 Design Premium on new Macbook Pro

I have recieved an answer regarding my inability to install my software on my new computer, but it does not address the problem that there is no record of my previous purchase. I'm sure this is because it was purchased in 2009 and whatever e mail was sent to me with the serial number is now lost to history. Any suggestions out there?

I DID register my CS4 Suite in 2009. I am certain of that. I just don't have the e mail that was sent to me and I used a different email address at that time than I am using right now. What are my options?

Cannot install CS4 Web Premium

I am having problem in installation CS4 Web Premium in my Windows Vista x64 Ultimate. I will get Internet Explorer SCript Error:
An error has occurred in the script on this page
Line: 2
Char: 1
Error: Invalid character
Code: 0
URL: file://C:/Users/xxxxx/AppData/Local/Temp/ahmbedAlter.html
Do you want to continue running scripts on this page? Yes/No
I can't do anything once this happened. Tried to Yes or No will not help. After clicking many times, a dialog box will come up for follow up action (like to quit?) but there is no OK or Cancal or whatever button. I have to use Task Manager to kill the installation program.
I have tried to search for installation script error but none seems to be the same as mine. I appreciate your help.
Thank you.

Please contact Adobe Technical Support for installation issues. There is no charge for resolution of installation issues for current products.
- Dov

How to install CS4 Design Premium on another computer, no internet or DVD drive available?

I was looking towards getting Adobe Design Premium CS4 installed on my Surface Pro, but it has no DVD drive, and my Wi-Fi connection isn't really fast. Actually, it'd take quite a while to download any big file, leading me to search for another alternatives (my other computer already has CS4 installed, both are Windows). Is there any way to install CS4 over at my Surface Pro, without the use of wi-fi nor any insanely complex procedure? :) Thanks.

Yeah. It didn't have a file extension, at least not one I could see, while all my other programs (.exe's, .zip's, .rar's, .mp4's, etc.) were displayed. I tried many things, but… I ended up just writing ".exe" at the end of the file name. Surprisingly, it worked perfectly.
So, there's a few more questions I'd like to ask… :D
Can I install CS4 literally anywhere on the HDD/SSD? Like, even in my Documents? It's asking me to place a folder on my desktop, and to be honest, I don't want such folder there :( .
Can I delete the .7Z and the .exe when the installation is over? Or is that crucial to CS4's operation?
Thanks, once again :)

The Itunes library cannot be saved. An unknown error occured (-50) I received this message when I opened Itines on my new computer. What can I do?

Hi,
I just had a new computer installed with Windows 8. When I downloaded Itunes (latest version) I authorized my computer. Now I get the message- The Itunes library cannot be saved. An unknown error has occured (-50). I don't know what to do? I am computer illiterate Thanks in advance for any and all fixes!

Hi cass1810,
If you are getting a -50 error when using iTunes, you may find the following article helpful:
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
Regards,
- Brenden

Re-installing CS4 web premium

Hello all,
I have a new macbook pro and used the migration asisstant to transfer files and software from the old to the new computer. Unfortunately, the Adobe CS4 wouldn't load. When I clicked on the icon to enter the code, it crashed over and over. So I thought I would re-install the software. I downloaded it from the Adobe downloads page and ran the installer but it doesn't install the software. The CS4 option is grayed out. I tried uninstalling and then ran the installer again but the same thing occurred. Help?
Thanks

Run the Adobe Cleaner Tool
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Then re-install CS4. You'll need your CS4 serial number.
https://helpx.adobe.com/download-install.html
Migration never works for Adobe software. It must be installed.

I installed CS4 Web Premium, do I need to uninstall CS2? (I don't have CS3) If so, how?

I thought the installer would just upgrade my existing CS2 apps but after I installed CS4, I saw that all the CS2 apps were still there! Do I need to uninstall them manually? If so, how? Is there any danger in doing that? Or should I uninstall CS4 then uninstall CS2, then reinstall CS4???? Thanks much for any advice/help!

Karen,
No. This is a full-version upgrade, meaning that it is a complete installation, independent of any past versions installed. Both versions can coexist and can be used.
But if you double-click on a file to launch the application, the most recent version prevails. If you prefer to have the older version default (for the current work session), launch it first, then double-click on the files to work on them.
Neil

Installing CS4 production premium on new imac

I purchased CS4 Production Premium back in 2009 and am trying to install it on my new iMac. I haven't installed it on another computer and was hoping to do so on this one. From what I've read online I need to use my install discs, but since the new iMacs have no cd drive, this presents a problem. What do I do?

Ahh, I see. I have heard that After Effects, Premiere, and Soundbooth don't work. And I switched to production premium from design premium because of after effects....
Anyway, perhaps I'll go ahead and try installing it.
Thank so much!
Achen71
Alice Y Chen
AY Chen Illustration and Design
www.aliceychen.com

HT5167 image data corrupted message when installing anything. Please help!!

A couple of days ago something happened and now every time I tried to install an app i receive the following mesage: (app being installed file name).dmg image data corrupt. Can anyone point me in the right direction please???

All of the posters need to take their system to an Apple Genuis bar and have whatever is wrong with them fixed.
It is either some software you have installed. The hard drive has become corrupted in some way or you have a hardware problem.
Or all of the above.
Wish all of you good luck.

Error message when installing CS4 design standard

When installation begins the "checking system profile" comes up and about 2 seconds later the follow error message comes up - "setup error - setup has encountered an error and cannot continue. Contact Adobe customer service". I installed on an older laptop I have to make sure the disk was fine and it installed just fine, so I don't think it is the disk. I have uninstalled previous Adobe product and run cleanscript for CS3 and CS4. I am using Window XP and the laptop has all the other system requirements Adobe lists for CS4 - Does anyone have any suggestions? Thanks!

Tend to agree. You probably downloaded a wrong language version of the installer. Doublecheck that and download again.
Mylenium

Data Base is corrupt message when Installing CS4 web premium unto new computer

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