Data Charges - Some Investigation and assistance needed

VZW has helped me with this issue but I am seeking further information from others that may have the knowledge to answer / help me.
I have a charge on June's bill for data - approx 3 am download IM (instant messaging) also a $2.99 charge for UNLIMITED BABES.......not really sure what this is but have been told it is a chat with women and that IM is needed to be on the phone for this to be used. Charges were placed 6/2/11
On 7/2/11 UNLIMITED BABES shows up again for $2.99.
I am looking to see if there is ANY WAY that the IM and connect to UNLIMITED BABES on those dates were done in ANY OTHER WAY than from the phone itself. Also where can I find out information on that app....
I was told that someone had to have the phone physically to download the IM program onto the phone and that it would have asked 2 times if you wanted to do this. This is also the case with Unlimited Babes.
This phone was not with me when these charges were made. Divorced and my 9 and 4 year old boys have this phone for contact with me. I can say with certainty that the kids did not do this but I do not have information regarding anyone else.
I am looking to see if there were ANY other explaination to this.

At 3am the kids are out like lights.
As for the ex and her friends, fiancee...etc....I have no idea.
I looked into this and found the phone must be used to accept the services. Period. Found the app on the web site after some help from VZW customer svc...Kudos to VZW for their great help!!
I have the service blocked, but now it appears that there may be more to this than meets the eye. She is certain that no one has access to the phone....but the charges, and system says different.
So VZW thanks for your help!! Looks like more to find out from the ex.....
rcschnoor wrote:
idaho2010 wrote:
This phone was not with me when these charges were made. Divorced and my 9 and 4 year old boys have this phone for contact with me. I can say with certainty that the kids did not do this but I do not have information regarding anyone else.
You are better than I, then, as I cannot say with certainty what my children do when they are not with me. Sometimes, even when they are with me.
Edit: Can you say the same thing about your ex? This sounds like a premium SMS, or subscription on your phone. I would call customer service and have this cancelled. Then you can go onto My Verizon and have premium SMS blocked, app downloads blocked, animated messaging blocked, custom ringtones blocked and any other items that your children do not need blocked. There is no charge for having these items blocked and will prevent further unknown charges like this.

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