Data collection problems in LMS 4.0

Hi, we have some devices in our LMS 4.0 where Data Collection cannot be collected. The strange thing is that some days ago they were working fine and we have SNMP connectivity. We have deleted the devices and have added them again but the problem still persists, how can we fix it?

From the LMS server do the following:
1. ping the devices that you cannot collect their data
2. test the snmp connection to those devices using snmpwalk
go to  CSCOpx\objects\jt\bin
snmpwalk -v 2c -c 1.3.6.1.2.1.1.2
3. test the credintials against those devices (Inventory> Job Browsers> Device Credentials Verification)
For any failure in 1 or 2 usually this is a firewall  problem. Check if snmp and icmp ports are open or not.
For 3 failue check the credintials from (Inventory> Device Administration> Add / Import / Manage Devices)
I hope this help

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