Data deleted after changing ID names

Hi,
I have been having some issues with replacing ID's. Basically, we will sometimes created a temp ID for forecasting, and then replace it with a permanent one when ID has been created in SAP.
So the issue is that, sometimes, not always, when I am replacing an ID, and after I validate and process the dimension, all the data associated with that ID will be lost. So basically, I process first without a full process and wait for the new IDs to replace the old IDs on the spreadsheet, then I perform a full process.
I have also, only performed a full process and the issue was still present. Again, this seems to be sporadic and I am not sure what I am doing to cause this.
When changing the ID name, I am putting the new ID in the "New ID" property.
Also, we are on BPC 5.1
Thank you

Dear Chris,
You're right, I was have the same issue. When you put the new ID on property "NEW ID", the data will be transfer into the new ID and will be clear in the old ID.
Thanks,
Wandi Sutandi
Edited by: wandi sutandi on Mar 25, 2009 12:56 PM

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    after I changed the domain name from VG224 and CUCM, the VG224 can be registered to CUCM, and some ports can register too...only serveral ports showing "unregistered" in the CUCM. But from the VG224, everything is normal. and call/ fax can be made successfully from those "unregistered" ports.
    anyone has idea what's going on?
    thanks.

    Melany,
    Sorry for the delay,
    I have had a look at bugs etc.
    The only one I can find that may be related is:-
    Change MGCP gateway Domain Name only reset endpoints not whole gateway
    CSCsg39923
    Description
    Symptom:
    Incoming and outgoing calls over an MGCP gateway fails randomly after changing gateway's domain name in CallManager. Sometimes caller receives dead air.
    Conditions:
    The administrator changes the gateway domain name in CCM without stopping Gateway's mgcp service.
    Workaround:
    Reset or reload the gateway.
    Further Problem Description:
    The proper way of changing a gateway's domain name is:
    - Stop Gateway's mgcp service (gateway command: no mgcp)
    - Chnage the domain name in the gateway and in CCM.
    - Start Gateway's mgcp service (gateway command: mgcp)
    Customer Visible
      Save Bug
    ">
    Save Bug
      Open Support Case
    ">
    Open Support Case
    View Bug in CDETS
    ">View Bug in CDETS
    Was the description about this Bug Helpful?
    (0)
    Details
    Last Modified:
    Nov 2,2012
    Status:
    Fixed
    Severity:
    3 Moderate
    Product:
    Cisco Unified Communications Manager (CallManager)
    Support Cases:
    2
    Known Affected Releases:
    (1)
    4.2
    Known Fixed Releases:
    (4)
    6.0(0.9901.37)
    6.0(1.1000.37)
    7.0(0.99999.65)
    1.0(0.98000.42)
    Download software for  Cisco Unified Communications Manager (CallManager)
    Support Cases:
    (2)
    Support case links are not customer visible
    Related Bugs
    Bug(s)
    Community Discussion on CSCsg39923 - Cisco Support Community
    Regards,
    Alex.
    Please rate useful posts.

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