Data deleted after software upgrade

Help! I connected my iphone 3 into itunes and accepted the software upgrade on offer. I now have lost ALL data incuding precious photos. Don't care about message threads or settings, but I do care about photos. I have imported my contacts back in from my SIM card but am at a loss as to how this happened when I just selected the standard prompts to update software. I am using another PC as my regular PC is not working, so cannot get photos off that from my last syncing. Thanks

Well, some info:
Apple assumes that all photos in the Photo Library you also have on your computer and thus it's no problem if the sync/update process deletes them, because you can re-sync them from your computer just like you did in the first place. This is true of all photos, video, music, which Apple calls "media". The iPhone is NOT a backup.
Syncing with a new computer offers a warning that it is going to delete all media from the phone and replace it with media from the new computer, at which point you should have canceled. You are only allowed to sync media from one computer at a time.
Syncing with a new computer should have backed up your phone first, and that would include the photos in the Camera Roll, that you took with the phone; but NOT the photos in the Photo Library, that you synced to the phone. The backup should also include data saved within apps. So you might be able to Restore from Backup to get some stuff back, or use a third-party utility to pull your Camera Roll photos from the backup file on the computer. Assuming iTunes backed up first.
Failing that, I don't think I've heard of any way to undo loss of media due to syncing with a new computer. You might ask google.

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Good morning Mogens Pedersen
Thanks for using our forum
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!http://i50.tinypic.com/izvwo1.gif!

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Please rate helpful post !
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- Randy -

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you should know that it is better to backup with the nokia pc suite. you are not the first who had this or similar problems after restoring a backup that was made by the phone itself.
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@at all: does a software exist to open such a backup-file on the pc? is it archived by a known software?Message Edited by okidal on 02-Sep-200712:00 AM
V21.0.025 » 04-09-2007 » RM-356 5800 XpressMusic » Language pack 01

Data deleted after software upgrade

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