Data execution prevention closes itunes in XP

I cannot get iTunes to load on WinXP because of the DEP.  How do I fix this problem?

Could you check something for me please? Does your QuickTime Player also fail to launch (with or without an error message)?

Similar Messages

  • Data Execution Prevention closes iTunes

    With great difficulty i installed iTunes on Windows Vista x64, now this is the problem, what do i do ??
    I tried to make iTunes an exception to DEP, but DEP says, iTunes has to run with DEP and i cannot even add iTunes to the list of programs that DEP refuses not to execute/check.
    Kindly help

    I'm having the same problem with the DEP and I tried disabling the entire function through the command prompt to no avail. Completed the instruction, it said it was successful, I rebooted, then had the same problem. Just bought my first iPod and cant' put a single thing on it!
    Is there an older version of iTunes I can download that will not experience this error?
    If anyone has any other advice, it would be appreciated.

  • DEP (Date Execution Prevention) Closed iTunes due to security reason

    I just bought a new laptop (SONY SR) operated with Window Vista. My laptop never run iTunes since I installed it. I tried uninstall and reinstall again n again, but it just doesn't work.
    A screen appeared and say that iTunes stopped working, DEP (Data Execution Prevention) has closed iTunes due to security reason.
    How do I off that "DEP"? Thanks!!!

    Hi, I just got this problem solved. Hope it helps.
    You don't have to turn off DEP or reinstall any program.
    The only thing you need to do is associate your Quicktime files ONLY to QuickTime player.
    When you open QuickTime it will automatically pop up a window to ask you if you want to fix file association. The answer is positive of course.
    If it still doesn't work maybe you could uninstall some codec / media players which associate with QuickTime files.

  • Data Execution Prevention crashes Itunes in Vista

    I have tried to follow the directions in other threads or in the Apple help guide to this subject and the solutions do not work, or files they say should exist do not exist.
    P
    Please help me with a fresh or guided approach.
    This issue just started with the last 11.2 version and it has carried over to the 11.3.
    If there are third-party plugins (which I am unaware of) please help me find and zap them, if that is what is causing the problem.
    I can open and operate I Tunes in safe mode but I should not have to do that. Thank you.

    Hey there cookiecrumbs123,
    It sounds like you are unable to open iTunes unless you are in Safe Mode on your PC. I would use the step in the following article to help resolve these issues you are seeing in iTunes. It starts off with troubleshooting for 3rd party plugins to boot!
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
    Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    Click Continue.
    See if the issue you're experiencing persists in Safe Mode.
    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
    The article has additional steps to help isolate the issue to being either system wide, or user specific with troubleshooting for each so if it is not a plug in causing it, there is more for you to try.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • How can I upgrade Software version 4.2.1 so that the Wondows Data Execution Prevention does not closr iTunes?

    Hi I am trying to add some CD content to my iPod. Windows Data Execution Prevention closes itunes even though I have enanbled the iTunes exception. Is there an upgrade fro software version 4.2.1
    which addresses this problem?

    Welcome to the discussions,
    you will lose your all music you did not buy it in the iTunes Store. The rest can be copied to the new computer by using "transfer purchases" from the File menu in iTunes.
    Disable autosync in iTunes on the new computer before you connect, set up your account, authorize in the Store menu and set up at least one contact and event on the new computer, to be able to merge data after your device got erased during the first sync.
    After transferring your purchases, back up manually by using "backup" from the same menu.
    See what's included in the backup here: http://support.apple.com/kb/HT1766
    After your device got wiped during the sync process, restore from that backup again.
    It may be useful to create an own user account on the computer, to be sure the content from your ipod will have it's own iTunes library.

  • Is iTunes compatible with Windows Data Execution Prevention?

    Is Itunes compatible with Windows Data Execution Prevention?
    Every time I open iTunes, the Data Execution Prevention Closes it Down. We Have Windows XP

    I finally got it to work by making sure that I was running itunes as the "administrator".  Here's what I did: Right click on itunes......click on 'run as'.....click on "administrator", it'll ask for a password.  If you don't know it (like me) create a new account user called "Admin" with a password.  Everytime you want to use itunes do this.  I know it's a pain but so far so good.  Hope this helps.

  • Any Time I Open iTunes My Computer Comes Up With A Message Saying "Data Execution Prevention - Mircosoft Windows To Help Protect Your Computer, Windows Has Closed This Program" We Have Trend Micro Internet Security Titanium.

    Any Time I Open iTunes My Computer Comes Up With A Message Saying "Data Execution Prevention - Mircosoft Windows To Help Protect Your Computer, Windows Has Closed This Program" We Have Trend Micro Internet Security Titanium But It Appears To Be Windows Stopping iTunes.

    Right click My Computer > Properties > Advanced > Performance: Settings > Data Execution Prevention > Add iTunes to be let through

  • Is there a Data Execution Prevention compatable version of iTunes?  I have reinstalled iTunes 10.5 at least 10 times, and after it installs, it will not open because of DEP.

    I have tried all the advice I have seen on Apple Support discussion boards for the past 2 days, and nothing works.  Disabling DEP is not possible, regardless of what the Windows Support discussions tell you.  In the meantime, I have absolutely no access to iTunes, or even the ability to update my iPhone or iPod.  The only feasable solution is the possibility of a version of iTunes that is compatable with Data Execution Prevention settings. 
    In the past 2 days, I have:  Removed iTunes and related components from the Control Panel (numerous times)  Per the instructions on Apple Service discussions pages, I did it in this order.  1. iTunes  2. QuickTime  3. Apple Software Update  4. Apple Mobile Device Support 5. Bonjour ^. Apple Application Support.  After all that, I reinstalled iTunes. 
    Everything looks fine during installation, with no error messages.  At the end, it says everything was successfully installed.  However, when the installation tool closes, iTunes will only partially open a window, but will stay blank.  Then I get the message that iTunes has stopped working and that Windows has shut it down.  Then I get notified that DEP has caused iTunes to shut down. 
    Can someone please help?  Or, is there a DEP compatible version of iTunes? 
    I would appreciate any help.  Thanks!!

    Polydorus,
    Thank you for your kind reply.  During the many times I uninstalled iTunes, and all the other Apple programs, I only used the Uninstall Programs in Windows Control Panel.  To make a long story short, I found a solution that works for me, but it is still not a complete soluton.
    Here is what I did:
    I used Uninstall Program in the Windows Control Panel to uninstall everything IN THIS ORDER
    1. iTunes
    2. QuickTime
    3. Apple Software Update
    4. Apple Mobile Device Support
    5. Bonjour
    6. Apple Application Support
    Then I went to C:\Program Files and looked for any iTunes or Apple program listed there and deleted it.
    I have 64-bit, so I then went to C:\Program files (x86) and looked for any iTunes, QuickTime, Bonjour or any other file or folder that had Apple or any Apple program in the name and deleted it.
    I went to C:\Windows|SysWOW64\Quicktime  and C:\Windows\SysWOW64\QuicktimeVR and deleted them
    Go back to START, and open the "C" drive.  Open the USERS folder.  Open the folder with your username.  Open the AppData folder.  Then double-click on the LOCAL folder to open it.  If you see any files or folders there that show any Apple program or file, delete those files or folders.  Then go to the REMOTE folder and do the same.  If there are any other users on this computer, go to each individual user and do the same thing in each LOCAL and REMOTE folder.  Restart your computer.
    Go to http://www.apple.com/itunes/download/ This is the page where you will actually download iTunes.  Scroll down the page to the section under "Windows Software"  that says "64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer".  Click on that line to get the installer.  It will take you to another download window.
    Scroll to the bottom of the page to the message that says "Download for iTunes 10.4.1 for Windows (64-bit) here: iTunes for Windows 64-bit."  Click there to get the download.
    This is not iTunes 10.5, so you will not have access to "The Cloud", but it is at least functional until Apple actually comes out with a version that will not activate the DEP message.  There was no combination of uninstalling and reinstalling, with or without Quicktime, with 10.5 that did not cause problems with Data Execution Prevention problems that I found.
    I also used Firefox for the downloading instead of Internet Explorer.  It just seemed to function better that way.
    I hope this is helpful to someone.  It's just what worked for me.   

  • ITunes 12 incompatible with Windows Vista Data Execution Prevention FIX

    I have been getting a "Vista Data
    Execution Prevention" error message whenever I closed iTunes for months
    now, and after reading through a few forums, I have found a solution
    that works.  It only takes two minutes.  Long story short:
    1) Start iTunes
    2) Open the Windows Task Manager
    3) Go to the "Proccess" Tab
    4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
    5) Select "Properties" from the drop down menu
    6) Go to the "Compatibility" Tab
    7) Check the Box next to "Run this program in compatibility mode for:"
    8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
    9) Click on "OK" to close the window.
    10) Close the iTunes application
    11) Reopen the iTunes application
    12) Close the iTunes application again.
    At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
    P.S. 
    If you want to go back and de-select running
    "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you
    can.  Though this part is totally optional.  The next time you close
    iTunes, you will get one last "Vista Data Execution Prevention" error
    message, but don't worry, it will be the last one.  Try opening iTunes
    again and then closing it, and TaDa, no more error messages.  I don't
    know why running AppleMobileDeviceHelper.exe *32 in compatibility mode
    JUST ONCE solves the problem, but it worked for me.
    Happy new year \o/

    Welcome tocguy. If I may ask you a question: How much memory does your Vista x64 PC have? I have 3 GB, which is the maximum that 32-bit Vista can recognize, but I seem to recall that 64-bit Vista can utilize much more than that, and wonder if that might be why 64-bit users are scarce in the 11.2 thread.
    I have now also done a truly clean reinstall, deleting Apple folders in ProgramData and each user account's AppData folder, and even the iTunes folders in each user's Music folder. Of course I moved my iTunes Media folder to a safe location first, and one iTunes Library backup file suitable for version 11.1.5. I also cleaned the registry. The most I can say is that I sometimes don't get a BEX upon closing iTunes now, but usually I do. I deselected one default setting during installation, "Use iTunes as the default player for audio files." (If an audio file can be opened by Media Player 11, why would I want to open it in a program that gives me a BEX nearly every time I use it? Too bad my AAC files purchased at iTunes Store can't be opened by WMP, but I certainly won't be buying any more of those now.) My advice to other Vista users: Don't waste your time reinstalling, it won't solve the DEP problem.
    Ran the Program Compatibility Wizard to run iTunes in XP SP2 compatibility mode, but abandoned that idea after the first BEX.
    Thought I was onto something when I tried the registry fix at http://blogs.technet.com/b/askperf/archive/2008/06/17/to-dep-or-not-to-dep.aspx. Johnny DEP thought he was so slick when he saw iTunes listed as an exception in his DEP tab, but there was one minor problem (yes I did reboot):
    Oh well, it's probably a bad idea to allow buffer overruns anyway. The fact that this didn't work causes me to think that Enhanced Mitigation Experience Toolkit or Application Compatibility Toolkit would also be a waste of time. Vista users who wish to avoid BEX errors can either downgrade their iTunes (free) or upgrade their Windows (not free).

  • Data Execution Prevention will not allow iTunes to open.

    This started when I plugged in my iPhone to update it.  Data Execution Prevention closed the program then, and I can't open it again.  I have completely deleted all Apple programs from my computer.  I deleted all temporary files, defraged my hard drive, ran virus protection, restarted my computer and downloaded iTunes 10.0 AGAIN for at least the 10th time.  It always appears to install correctly, but when iTunes is supposed to open afterthe install tool closes, I get the "iTunes has stopped working. Winidows is checking for a solution" message.  Then Windows automaticly closes iTunes and I get the message that DEP has closed iTunes.
    Prior to trying to update my iPhone (which started all this) I was running iTunes 9.  I never had any problems with it.  (Is there somewhere I could go to download this version?)
    At the moment, I do not have Quicktime installed because I deleted it, and it was not installed the last time I installed iTunes.  iTunes still will not open.
    I enabled myself as administrator, and moved other users to "Standard" in the Vista User Account Control. 
    I am using Windows Vista Home Premium 32-bit.  Apple only gives the option of installing the 64-bit version of iTunes.
    Is this just a bug in the iTunes update, or what.  I would really appreciate any help I could get with this.  I have been reading suggestions and solution on these boards for the past 2 days, and nothing has worked so far.
    Thanks! 

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    tt2

  • Windows keeps shutting down iTunes because of Data Execution Prevention. is there a DEP version of iTunes?

    My iTunes program keeps shutting down shortly after loading.  I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention.  It states to find a version that allows DEP or change your DEP settings.  I uninstalled and reinstalled iTunes, but still have an issue.  Does anyone know how to fix this so that I can use iTunes?

    My iTunes program keeps shutting down shortly after loading.  I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention.  It states to find a version that allows DEP or change your DEP settings.  I uninstalled and reinstalled iTunes, but still have an issue.  Does anyone know how to fix this so that I can use iTunes?

  • ITunes 12 incompatible with Windows Vista Data Execution Prevention

    I just did a clean install of iTunes 12.0.1 after removing 11.4 and other components as described in Troubleshooting issues with iTunes for Windows updates. I'm running Vista Home Premium 32-bit SP2 with 3 GB RAM. Soon after closing the iTunes GUI, I get a Data Execution Prevention notification:
    I have already tested with every DEP setting except AlwaysOff, which would globally disable an important Windows security feature and is therefore not to be recommended. The problem is apparently a Buffer Overflow Exception. Here are the details from one instance:
    Product
    iTunes
    Problem
    Stopped working
    Date
    10/16/2014 7:37 PM
    Status
    Report Sent
    Problem signature
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 12.0.1.26
    Application Timestamp: 543e558b
    Fault Module Name: StackHash_d697
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 105059cc
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: d697
    Additional Information 2: 2bd40df4cf0a606a4574668730104c34
    Additional Information 3: d700
    Additional Information 4: cb2d139a5bee9dfc5c0d03df08159e62
    Extra information about the problem
    Bucket ID: 50
    This is actually not a new problem. As an experienced user of 32-bit Vista, I would have to say that the last compatible iTunes version was 11.1.5. See also Windows Vista problem reports after latest Itunes 11.2 update.

    I have been getting a "Vista Data Execution Prevention" error message whenever I closed iTunes for months now, and after reading through a few forums, I have found a solution that works.  Long story short:
    1) Start iTunes
    2) Open the Windows Task Manager
    3) Go to the "Proccess" Tab
    4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
    5) Select "Properties" from the drop down menu
    6) Go to the "Compatibility" Tab
    7) Check the Box next to "Run this program in compatibility mode for:"
    8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
    9) Click on "OK" to close the window.
    10) Close the iTunes application
    11) Reopen the iTunes application
    12) Close the iTunes application again.
    At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
    P.S.   If you want to go back and de-select running "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you can.  Though this part is totally optional.  The next time you close iTunes, you will get one last "Vista Data Execution Prevention" error message, but don't worry, it will be the last one.  Try opening iTunes again and then closing it, and TaDa, no more error messages.  I don't know why running AppleMobileDeviceHelper.exe *32 in compatibility mode JUST ONCE solves the problem, but it worked for me.
    Happy new year \o/

  • Itunes crashes as soon as I open itunes store. Also message: data execution prevention has closed itunes flashes up after itunes has closed??

    After the recent update of iTunes. Every time I try to open up the iTunes store it crashes iTunes, But I can play my music absolutely fine through my library. Also whenever I close iTunes a message saying 'data execution prevention has closed iTunes flashes up on my screen??
    Any ideas??

    Hey there KP187,
    Here is an article for you that will help you troubleshoot this issue with iTunes on your PC:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • I cant transfer purchases to a playlist because of data execution prevention the programme closes

    I am trying to transfer itune purchases from my library to a new playlist. Every time I click on a track I get an error message "Data Execution Prevention" and the programme closes.

    UPDATE:
    I figured out how to find previous purchases (That tutorial is for a mac. I have a pc) Now it only gives me the option to download via iCloud. I do not want to do that because that just another headache waiting to happen.
    UPDATE 2:
    My mistake, it doesnt give the option to download via iCLoud. It just says they are already downloaded to my computer, which is BS because it never worked in the first place. So is there any way to tell itunes to "check again" to see if the music in question is, in fact, on my computer?

  • Itunes shuts down because of Data execution prevention on windows?

    I open itunes, and about 5 seconds later it shuts down and has a "Data Execution Prevention-Microsoft Windows" window, and it says Windows has closes this program to protect my computer. Help?

    Hello, ollieallen.
    I am unsure what operating system you are running so I am going to include articles for Windows XP and Vista, 7 and 8.  Completely uninstall all components of iTunes and then reinstall the program. 
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Cheers,
    Jason H.

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