Data Execution Prevention shutting down iTunes even with exception added
Well, was having this problem, it miraculously fixed itself for like a day but now it is happening again. Data Exectuion Prevention for Windows keeps shutting down iTunes. I have gone into the DEP settings and added an exception for it to not apply to iTunes but it is still happening every time I open iTunes. Today I downloaded and installed the new version of iTunes, hoping that would make a difference, but it is still happening. Also, since I installed that version about an hour ago, iTunes keeps opening itself without me telling it to--every five minutes I see it opening without me doing anything and then immediately being closed by DEP. I am getting very frustrated. Thanks in advance for any help.
I had the same issue after my recent update of iTunes. I didn't update Quicktime 'cuz I don't use it much (or at all). On another thread discussing the same issue, I saw that the Quicktime installation can affect iTunes. So I downloaded the latest Quicktime, installed, redooted - issue fixed (for now).
Similar Messages
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Data Execution Prevention makes my iTunes shut down. SOS!
For no apparent reason, iTunes shuts down after about 1 minute with the message "data execution prevention has closed iTunes". I've looked online and tried everything. Help?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
After the recent update of iTunes. Every time I try to open up the iTunes store it crashes iTunes, But I can play my music absolutely fine through my library. Also whenever I close iTunes a message saying 'data execution prevention has closed iTunes flashes up on my screen??
Any ideas??Hey there KP187,
Here is an article for you that will help you troubleshoot this issue with iTunes on your PC:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Have upgraded to itunes 11.0.1.12. Start itunes and it is closed with the message itunes closed to help protect computer data execution prevention has closed itunes. operating system is ms vista 32 bit. I have followed the procedures that I can find on the itune support site.
You're welcome. Glad you got things sorted out.
(No problem about not spotting the solutions ... the most common causes of this sort of message changes over time, so it's not straightforward to be able to tell when a given piece of advice still applies to the symptoms. Definitely worth posting to try to get a current heads-up on the likely contemporary causes of a particular error message.) -
Why Might Data Execution Prevention Be Closing iTunes 11.2.0.115?
I don’t own any Apple hardware and only use iTunes to listen to songs I purchased in the iTunes store that only work in iTunes. I started noticing problems when I updated to version 11.2.0.115 today. The “iTunes.exe” process remains in the “Processes” list of my Windows Task Manager for about 30 seconds after I exit the program. A balloon then appears in my taskbar saying Data Execution Prevention has closed iTunes. Windows Help and Support suggests seeing if a DEP-compatible version is available before turning DEP off for the program. I’m using Microsoft Windows Vista Home Premium Service Pack 2 32-bit. What, if anything, can I do?
I fixed it on my computer. Not sure which of the steps I did fixed it so I will list all of them.
I wasn't getting the error until I did the following (to prevent it from just crashing on logging into the iTunes Store)
https://discussions.apple.com/message/23987910#23987910
I added C:\Program Files (x86)\Common Files\Apple\Apple Application Support; to the system variables PATH (depending on your operating system, your file path will be different). How to do that has been outlined in the above linked article.
This now caused DEP to freak out whenever I logged into the store and close iTunes. Adding iTunes to the DEP filter didn't solve the problem. So I removed all the saved system settings for iTunes and ran Apple Software Update. I also went to the DEP and added every .exe I could find in C:\Program Files (x86)\Common Files\Apple to the exceptions list (again, depending on your OS the file path may be different.)
To remove the saved system settings for iTunes you can find those in C:\Documents and Settings (for Win XP) or C:\Users (for Win 8). Find a folder named AppData or Application data under various user names and remove any Apple related files you can. I had one .log file that couldn't be deleted, but that shouldn't be a problem. -
All of a sudden I'm getting a message Itunes has stopped working Data Execution Prevention has closed Itunes. What is causing this now, never had an issue until yesterday
please sombody help me, apple support are no help, the shop are no help, the only thing i havent tried is delete everything on my laptop and put it back to factory, which is my very last resort
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I can't open iTunes...Windows connectivity test says that iTunes has stopped working....Date execution prevention has closed iTunes.
If you update your QuickTime Player to the latest version, does that clear up the DEP errors in iTunes?
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Something called Data Execution Prevention shuts Reader down when I try to print.
I've had this problem with Reader X & Reader 9. I'm running Vista oc and whenever I try print a pdf a message comes up that says Adobe Reader has stoped working correctly and is being shut down by windows. Then another message appears saying that Adobe Reader was shut down by Data Execution Prevention in order to protect the computer from damage. I tried to remove Adobe Reader from the list of programs turned on for DEP and got a message stating that Adobe Reader has to run with DEP and DEP cannot be turned off for it. Anyone know how to work around this?
I have the same issue with Adobe Reader X and Windows Vista Home Premium.
Could someone please post information on this issue??
Here are some typical crash reports:
Problem signature
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 10.0.1.434
Application Timestamp: 4d456f48
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 04148fc7
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 1715808607
Problem signature
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 10.0.1.434
Application Timestamp: 4d456f48
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 03fd8fc7
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Problem signature
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 10.0.1.434
Application Timestamp: 4d456f48
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 040c8fc7
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Problem signature
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 10.0.1.434
Application Timestamp: 4d456f48
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 04348fc7
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 1714833369 -
HT1222 "Data Execution Prevention" not letting ITunes launch. How do I remove DEP?
How do I get rid of Data Execution Prevention!!!??? All of a sudden this annoying little program wont allow me to open Itunes!! I tried turning it off the way they said to but it still blocks itunes. I even reinstalled Itunes No luck I still cant use Itunes HELP!!!
And no problem for "barging in"; your expertise in solving Windows issues is always welcome. Cheers.
Thank you.
The situation with these changed up a bit with the introduction of the iTunes 10.5.x versions and above. (A "new problem wearing old trousers" event.) I have a note in the Full Host Bar about it, though it's speculative. Here's the content of the post there:
There's various possible causes for DEP errors when launching iTunes for Windows. But in recent times we've been able to get past a number of them by updating folk's QuickTime Player to the latest version. For example:
Re: When I tried to update to 10.6.3 it failed
The interesting thing about that is that since iTunes for Windows 10.5.x, you aren't supposed to need QuickTime for Windows componentry to be installed in order for iTunes for Windows to launch. So it's not likely that the DEP errors are being caused purely by the lack of QuickTime componentry on the PCs in question (or by the lack of new-enough versions of QuickTime componentry on the PCs in question).
One putative mechanism for what's going on.
I've noticed (in the course of other experimentation) that if the QuickTime Player is uninstalled on an XP system and iTunes for Windows (some version post 10.5.x) is launching, I can get a message saying that certain kinds of content can't be played because QuickTime isn't installed.
So there's a task performed by iTfW when launched to check on the presence of certain types of QTfW componentry. If the answer is "that componentry is not present", a routine is run that shows the dialog saying that certain content can't be played.
It's plausible that Data Execution Prevention is interpreting the routine that produces the dialog as being a malicious act on some systems, and throwing the DEP error when the routine is run.
That would explain why updating (or possibly installing) the latest version of the QuickTime Player is getting people past the DEP errors. The check for QTfW componentry is run when itunes launches, but it determines that the componentry is present. So the routine that produces the dialog isn't run, and Data Execution Prevention doesn't feel compelled to throw the DEP error. -
itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Microsoft Vista Business Data Execution Pevention Shuts Down Acrobat 8
All of a sudden every time I try to open a pdf file Acrobat 8.1 Standard opens the file and then within 10 seconds shuts down. I tried turning DEP off but the system would not allow it. It also would not allow me to add it to the excluded programs. What can I do next?
Probably does not help, but here is the MS answer: http://support.microsoft.com/kb/875351. That link basically says to check with the vendor of the software for a version that works with DEP. The basic question here is the version level of your Acrobat. If it is not the latest, you might update to take care of the problem (not sure it will). The updates are available at adobe.com>downloads>updates. Be sure to install the updates in order.
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DEP (Date Execution Prevention) Closed iTunes due to security reason
I just bought a new laptop (SONY SR) operated with Window Vista. My laptop never run iTunes since I installed it. I tried uninstall and reinstall again n again, but it just doesn't work.
A screen appeared and say that iTunes stopped working, DEP (Data Execution Prevention) has closed iTunes due to security reason.
How do I off that "DEP"? Thanks!!!Hi, I just got this problem solved. Hope it helps.
You don't have to turn off DEP or reinstall any program.
The only thing you need to do is associate your Quicktime files ONLY to QuickTime player.
When you open QuickTime it will automatically pop up a window to ask you if you want to fix file association. The answer is positive of course.
If it still doesn't work maybe you could uninstall some codec / media players which associate with QuickTime files. -
I just recently downloaded and installed the latest version of iTunes. When I close the program I get a warning "Data Execution Prevention has closed iTunes". What is this and how do you fix it. I have already reinstalled iTunes and that didn't work. I am running Windows Vista and have had no trouble with previous versions of iTunes.
In a nutshell, the last version of iTunes that was fully compatible with 32-bit Vista was 11.1.5, which can be downloaded from oldapps.com. (If you are running 64-bit Vista, then you might have to roll back even further). Or you can ignore the DEP notifications and hope that Apple will eventually issue an update that was actually tested on Vista. (Do not disable DEP!) If you would like to read a long thread about this issue, see Windows Vista problem reports after latest Itunes 11.2 update .
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When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
My iTunes program keeps shutting down shortly after loading. I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention. It states to find a version that allows DEP or change your DEP settings. I uninstalled and reinstalled iTunes, but still have an issue. Does anyone know how to fix this so that I can use iTunes?
My iTunes program keeps shutting down shortly after loading. I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention. It states to find a version that allows DEP or change your DEP settings. I uninstalled and reinstalled iTunes, but still have an issue. Does anyone know how to fix this so that I can use iTunes?
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