Data Insight - Firstlogic IQ Insight Reporting Engine

We have Data Insight installed (Windows 2003), occasionally (twice a week) the reporting engine ceases exporting reports.
Attempting to stop the "Firstlogic IQ Insight Reporting Engine" windows service fails and the only remedy is to restart the server.
Is anybody else experiencing this?

Hi Maurice,
This is a known issue with the data insight reporting engine.  You cannot stop it from within the Windows services console.  The only thing you can do to stop it would be to actually kill the process within Task Manager.  make sure the service is set to startup as Manual then and you can always reboot and then it won't start up on the restart of the server if you want to leave it stopped.
Hope this help.
Thanks,
Denise Meyer
Support Engineer
AGS Primary Support, Business User
SAP AG

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  • Immediate Reaction to Upgrade

    First thing to say is that I've not read many of the complaints in depth because they have been difficult to follow without seeing the new version for myself. So apologies if I say anything that's already been said here. I was upgraded overnight and