Data invalid error when installing C6388 printer on ethernet lan

Hello Sir
Hello Sir
I am trying to install HP Photosmart C6388 all in one, in my office on the local area network with no gateway but manually configured IP. While installing the software for lan the software detects the printer with the IP but after completing 53% of the installation there comes an error message saying "cannot install the hardware" "image" "data invalid". I have always disabled my antivirus firewall also but anyhow the problem is still there, Even I have tried to install on 3-4 PC with Windows XP SP-2 the same OS I use the error comes. I have also downloaded the update driver software from your website. Even installing the printer with a gateway enabled network the error comes & says retry or cancel..plz. help....

OK, as long as DHCP is active.
However, after reading this again, this may be a Windows problem. I noticed that you are at SP2 with XP. You really should be at SP3. Do WIndows Updates over and over until there are no more.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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