Data is not displaying in VA08 t-code

HI SAP GURUS,
I am facing one problem regarding   va08   t-code . actually on one client i am getting data when we are putting sales office in va08 but on another client i am not able to get any data . i have checked vbak table . plz let me know what to do and also tell me which type of data va08 store . Heplful answers will be highly appriciated .
Thanks,
Swati

Hi,
Thanks for your reply.
I have set content level as detail of dimension in in the LTS of fact table.
And i have taken the physical query for that report and fired to database. in that results it is showing data.
There is no cast function in that sql.
I am using OBIEE 11.1.1.6

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    Edited by: Erp on Oct 12, 2011 4:55 AM

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    The data that gets returned is smthing like this : (for the moment I have removed all the nested objects and arrays and returning just a simple plain array)
    Array => [0] => Object #1
                              [name] => some name
                              [alias] => alias

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